We waited 5 minutes to be seated, 15 minutes after that to order and 30 minutes to get our lukewarm food. The Chicken and Waffle were ordered with BBQ sauce, but delivered with ranch dressing. After another 5 minutes the server notified us that "they have no BBQ sauce." There was an invitation for a survey on the original receipt. Because we paid with plastic that original receipt was exchanged for another which had no survey invitation. Without the thirteen digit code it is impossible to give a survey online. Numerous safety and cleanliness issues were also observed -- even in the tiny waiting area. Bottom line: Facility: Poor Cleanliness and safety: Poor Service: Slow and Poor Food: Poor quality Commitment to Improve: None We won't go here again any time soon and will recommend the same to our friends. read more

I don't rate much on Yelp, however this place inspired me to warn others. The service was horrible to begin with. To top it off they overcharged on the meal. I showed them the overcharge and was told I was wrong. I proceeded to show them the mistake in the menu and was told "I don't think you understand". I don't understand? This was very demeaning as it was written clearly in the menu. AVOID this place if you want any sort of decent dining!!!! read more

Cynthia was Amazing with customer service! Friendly, Professional, & knowledgeable! She made our 1st time experience at this location awesome! Thanks again Cynthia! :) read more

I would give this place 5 stars just for how amazing the pumpkin pancakes are but having to wait nearly 45 minutes for them really killed the experience for me. As quite a few people have already mentioned you really can't expect too much from a chain restaurant. Expect a long wait, mediocre service, okay food, and decent prices. Nothing special here. read more

Had the Colorado omlette with jalapeños. Geeze it was yummy. $16.55 for one, but yummy. I'm not sure if u will have again at that price, but at least I enjoyed it. read more

Waitress was sweet. Food was ok. My French toast was flavorless and dry. The pancakes were also dry and cold. I will say the restaurant itself and its restroom were super clean! They actually used Clorox wipes to wipe down the tables! Instead of those dingy rags other places use! Maybe next time the food will be better. read more

Good thing we sat by the door. People kept getting up to see the waiter. The tap water has the taste of metal so ask for sparkling. Food was bad, I hate IHOP and Denny's. read more

It is pretty decent for a quick bite that is not too pricey but most definitely not a fast food chain. I hate cooking for 1 and I hate fast food joints. read more

Really enjoyed our breakfast. Everyone greeted us as we came in. The server came to our table right away. The food arrived quickly, looked yummy. was hot and delicious. Can't wait to come back! read more

Food is good for when you're craving breakfast, but what really stood out to me was the service that Michelle provided. My family of 15 people came in for breakfast on a Saturday and she was so efficient! Very friendly which I can imagine be difficult when it's really busy. Stayed on top of drinks and made sure to attend to everything we asked for. Would happily come back to this IHOP! read more

This review is about their VALUE MEALS, not about their breakfast items. I would normally not eat at an IHOP for breakfast (if I were awake in the morning and were hungry for breakfast food). It's ironic, but IHOP's pancakes are actually mediocre compared to those at high-quality non-chain eateries such as Marsten's in Pasadena and The Griddle Cafe in Hollywood. IHOP's meat-'n'-eggs breakfasts aren't super, either. --- But off the menu, there's a "Value Menu" inside an upright plastic holder, and this is where the cost-vs-quality value is high. These meals are offered after 2pm (because the majority of diners come here for the breakfasts and thus come before 2pm daily). These value meals cost $9.49 (plus tax, of course), but they contain a good amount of food. There are 6 entree options, and with each one you get soup or salad, 2 side items, a slice of garlic bread, a little dessert, and a beverage. The entrees that I remember are tilapia, breaded chicken breast, roast turkey, chicken fried steak, and liver 'n' onions. The portion size of the entree is generally smaller than with the full-price dinner, but apparently not with the chicken fried steak, which is what I ordered, and am glad I did. --- I started with a salad with Italian dressing. It turned out to be pretty large for a starter salad. It came with 3 squeeze-packets of "light" Italian dressing, and I used all 3, which was perfect. It used "greens" instead of lettuce, and lots of croutons, so it was really good. The chicken fried steak patty was big, at least 12 oz., with just the right amount of country gravy, and it tasted good. I chose the 2 potato pancakes over the traditional mashed potatoes, but now I don't think it's the better choice, because they were small, and so the ratio of crunchy exterior to soft interior was too high. For my other side I chose corn, to get a decent vegetable in there (I don't like spinach). The piece of garlic toast wasn't big but it tasted fine. Dessert is only either pudding or ice cream, but they missed the boat on this, only having vanilla ice cream to offer, no pudding at all. But I was stuffed when I was done eating. --- It's rare to find a fill-you-up dinner anywhere that costs under $10, but you can find it here. read more

Food was good, service was very lacking. 3 stars because i dont feel the other staff should be knocked because of one server not doing their job. server ignored us for 90% of the time. kept handing my requests to my partner, and all around didnt seem interested in working with us. read more

well here are the three stars chris m. feels ihop is worth. i'm not really a big breakfast person anymore these days but my dad wanted to come here for his birthday breakfast. so be it. gone are the fish tanks..if anyone remembers the decor of this ihop before it was recently remodeled. it now has a more open americana ish type theme...that aside, the food is well, it's ihop. it's a chain, they use generic ingredients, nothing fancy. the hash browns taste as though they have about a pound of butter in them. pancakes were a little on the dry side and not too warm. i ordered the garden omelette and out came rolled up eggs with vegetables just draped over the top and a few rolled inside...now usually i'm used to omelettes with the vegetables mixed in with the egg but i guess here it's a different story..or maybe it was just my dish. overall, wasn't impressed. omelettes come with 3 pancakes or toast..it would be nice to have an option of hashbrowns instead..but no..a side of hashbrowns added costs $2.59..my mom ordered 2 eggs and a side of hash browns..on the receipt it said $2.49 for the side..so i guess if you add it on it costs 10 cents more? i dunno.. our waitress however, was super friendly and attentive. read more

Whenever I come to a place like IHOP I don't expect the best steak or anything amazing. So it's all about service for me. My husband and I were both servers for too long. Mai was our server. Service was fast and efficient. Mai got us in and out very quick. No reason for me to give it less than 5 stars. read more

I'm sitting at the table right now and I've been here for 20 minutes and have had no help! I'm here with six people which honestly isn't that big of a party. I came in with 3 people and asked for water with lemon, they gave us 2 straws and no lemons. I asked again and she didn't understand and we never got it. The rest of our party came and the server never came and asked what they wanted or gave us our lemons. 30 min in and once we decided to leave, the server came. Never again will I come. read more

Terrible service. Waited 20+ minutes to be serviced and didn't even get water. Tried to ask for service and were ignored. Do NOT come to this IHOP. It's a complete waste of time and you will leave unsatisfied. Ended up just leaving because of how long it was taking to be serviced. read more

Absolutely the worst service I have ever had. The food was just okay. If I could give it negative Stars I would.

Good hearty IHOP food, but this place is a zoo for breakfast on Saturday and Sunday. Avoid those days unless you like waiting 45 minutes for RTFF and then getting rushed through your meal. Any other day and time this place is a 3-star experience. read more

The service in this IHOP is the best service I've had in a really long time! Juan Carlos took real good care of us here and I would definitely come back! read more

Rolando is the worst server I've ever had at this ihop! I've been coming here since I was a little girl, and he's very unfriendly and very rude. Doesn't check on his tables. Doesn't check on refills. Drops the check way too early. Feels as if he's rushing us out. I am a server, so it's not like I'm just being a crazy needy table. In the future I'll requesting anyone BUT him. read more

This place has really great breakfast and close by. Martina has been my waitress a bunch of times and is always in a good mood :). I hope her manager gives her a raise sometime because of her great customer service. read more

Didn't like the service as soon as I walked in. Waitresses were rude and had attitude. As soon as our waitress gave us a table A RAT jumped out and ran under the booth. When we reported it to the lady she made it sound like we were crazy and made it up rather than apologize and seat us at another table. When we wanted to make an official complaint they told us there was NO ONE IN CHARGE AND THAT WE COULDN'T COMPLAIN UNTIL TOMORROW. In the red haired waitresses's exact words, "there is no supervisor or manager here. No one." read more

You wait 30+ minutes to be seated. They get your drink order and food order then give you your food 30 minutes later WITH THE RECEIPT. I don't know how rude that is but damn, I guess they just want you to eat and get the hell out. It's unfortunate because this is the only IHOP in the area... but man, let people enjoy their food and eat. read more

I repeatedly had to ask for a glass of water. And they finally brought it to me in a dirty glass at the same time as they returned my credit card after paying for the meal! read more

I love the KIDS EAT FREE from 4-10 pm EVERYDAY at their Glendale , CA location right the 134 freeway exit! Staff are great! Fast Service and reasonable price. Lots of parking too! And to top it all they are open 24/7! read more

Horribleeee service. Literally. Waitress named ASHLEY.. Very rude & spends all of her time gossiping and talking crap instead of paying attention to the customers needs. I had to get out of my seat 3 times to ask for refills and napkins. I spent most of my time waiting compared to the time I spent eating. Couldn't even enjoy my food. I used to come here every night & order so much food with my friend. Won't be doing that anymore..! If I could give the service zero stars, I would. By the way I forget to mention, the diner was practically EMPY & it STILL took forever to get any waitresses attention. read more

IHOP is the best. The food here is heavenly and the staff and atmosphere makes you feel at home. It's open 24 hours so you can experience joy at any time of the day. Come eat here. read more

Hey, Manager. What have you noticed in Glendale? Lots of Filipinos eh? You know IHOP Philippines now serves silog (Filipino breakfast). Look it up. Heck, you don't even have to mention "Filipino." We will know what it is. read more

We didnt wait long to be seated but when we got seated they were serving other people first intead of us. So I complained about it and they said that she is not waiting our table other server is our server. That makes sense but if explained. But the food was good and they offer all you can eat pancakes read more

I often meet clients here for breakfast, and I've never been disappointed with either the food or the service. I don't eat pancakes, but I really like the breakfast offerings here. The service is alert and friendly, and I'm never left wanting. I would recommend this restaurant based on my experiences with their breakfast. read more

I ate here last night and the service was horrible. I ordered one of the turkey dinners and the green beans were still raw. My server was uncooperative when I made her aware of this. When they finally took them back the cook decided to fix his mistake by burning them. I asked to speak with the manager and they told me there wasn't one. How can there be no one in charge during a time when the restaurant is full? It was very clear that it was a busy hour for them and I heard other guests complain about not having received what they ordered. This was one of my worst dining experiences. read more

After a long day, my mom and i decided to get a bite to eat. We came in and immediately were greeted and sat. JUAN served us. FANTASTIC service. He put up with my tired and drawn out indesiveness with a smile and kind patience. Constantly checking up on us but not too overbearing.. just right. He and his coworker even engaged into a conversation with us for a bit. We had a soup/salad, entree, a beverage and a dessert of ice cream was offered... and all for 8.99! Definitely coming back.. And hoping to Juan. Thanks so much!!! read more

Currently sitting here at ihop waiting for my order that's been placed 30 minutes ago but that is not even my concern what bothers me are the employees/servers fighting in the background.. -_- read more

False advertising is always bad, but it's particularly egregious when an emailed coupon is unaccountably rejected onsite after the recipient takes the trouble to travel to the restaurant and get a seat. This is exactly what happened to me here yesterday January 16. The coupon promised a 20% discount if used by January 20, and the *only* limitation was "This offer cannot be combined with any other discount." When I told the server my choice--the "value meal" available daily after 2 pm--the server told me she could not accept the coupon for this meal, as it was a "special" (!). read more

Never again. IHOP really let me down. I'm not sure what training line cooks get for buttering toast, but they never seem to cover the whole slice to the edges. At this IHOP they can't even put a quarter sized spread of butter on a slice. Plus the toast is stale. It's very uninspired food. The stuffed French toast was stale and hard as well, w/ cold toppings, the whole plate of food was just a loser. I've had this less than mediocre experiences with IHOP before, never again. read more

really hit and miss. don't let the bright blue and orange paint fool you, it's not always so cheery inside. you stand a better chance when they're not busy because during peak hours they are close to hopeless. what does not change is the annoying layout. there is no convenient waiting area so you're either blocking the entrance hallway as people try to check in at the hostess stand or you're blocking the doorway as people try to exit. the dining area feels kind of cramped. i thought they remodeled this place a few years ago but it doesn't seem that much different. i've had some good meals here, i've had some cruddy meals here. i generally just stick to the standard pancakes/eggs/sausage with toast and pray none of the cooks are hungover or on a bender. sometimes you get a nice server, sometimes they regard you like an overflowing hamper. if you order to go, check and double check your order. they are miserably undependable in that department and i have asked for my tip back when they have botched up an order they swore was complete. again, another restaurant that used to be so much better except at least now they're open 24 hours. read more

This iHop is simply awful. The service stinks. So does the food. And the management allowed a family with a small child to let that child scream continuously without interference. Spare yourself. Eat elsewhere. read more

I come to this neighborhood ihop often and feel it's time to write a review. Like any ihop there are slow and busy times - avoid Sunday mornings and usually rush isn't too bad. Food goes both ways, good and good enough, but the service always seems to be quick and friendly. read more

Waited 40 minutes for our food. My omlette was crappy eggs stuffed with bad hash browns with a side of hash browns and my friend got some eggs with small pieces of crappy "steak". 2 glasses of orange juice and all for 45$ !!!!! Really???? I could have gotten a nice kebab and a beer for less. Never again. read more

Everytime I go to IHOP in Glendale I get good customer service, but I recently went there at midnight the other day and our server Jacob gave me the best service yet. He made me felt welcome and you don't get alot of servers like that. If you go to IHOP at night I definitely recommend to request for Jacob. read more