Terrible customer service! My 6 year old daughter had a bathroom emergency and needed to use the restroom. The staff wouldn't allow her use the restroom because they insisted we order food first, but the staff were also all too busy to take our orders. I'm very disappointed in the customer service here. Please fix your long wait times and staffing problems or at least allow a 6 year old child use the bathroom while waiting. read more

went around 8p on a friday evening and it wasn't too busy, no line. we had a smooth time ordering and everything came out nice and hot. the woman building our pizza was very patient and had a positive energy. she was very open to giving me all the extra ingredients that I favored and was happy to do it. at no fault of her, our pizza itself just didn't hit the same expectations set by previous experiences at other locations despite being all the same toppings i always elect to add read more

Blaze Pizza - build your own - Pizza Near Me - Glendale, California

Terrible customer service. Stopped by today around 7:35pm and waited in line cause there were 2 customers ahead of me. When it was almost my turn, the young girl with the midriff told me they weren't taking any more orders. I told her that she saw me waiting in line so why didn't she tell me and she replied "my bad". I told her it wasn't just "her bad" but unprofessional. Something like "I apologize but we are getting ready to close and cannot take any more orders" would have been more professional than "my bad". Literally, no customer service skills whatsoever! Not to mention that I didn't have to stand in line 10 minutes if they weren't taking more orders. I'll never go back! read more

A nice stop if you want to share a half pizza and drink with a friend while you're shopping. It's a bargain and the pizza isn't bad. Pizza was hot, but not hot enough to burn the top of your mouth, which is my favorite temperature. And they offer a lot of different toppings if you want a heftier slice than the usual cheese. Worth trying. I will try something else next time. Service was very nice. read more

Great, unique, hand-crafted pizzas. I would buy pizzas from them again. They often have specials on Door Dash and Uber Eats.

We visited Blaze Pizza with my son. The food had a lot of cheese and was salty. While eating, my son got thirsty. He asked an employee named Melanie for a cup to get some water. Melanie told him they had no cups left for water. She explained clearly that they only had cups for soda. She did not offer him a soda cup because those cups require payment. This meant my son had no free option to get water. I believe this situation is wrong for several reasons. Firstly, I encourage my son to be independent. Kids should always feel comfortable asking adults for water.Secondly, water is healthy and important, especially after eating salty food. We teach our son not to drink soda.Thirdly, kids should never be turned away when asking for water. Staying hydrated is extremely important, particularly during hot days in Los Angeles. Adults, especially restaurant employees, should always provide help when a child asks for water. After my son told me this, I approached Melanie to confirm the situation. Melanie again said clearly there were no cups for water, only soda cups available. Then another male employee came. He politely offered a soda cup, we did not accept it because we already had water in our car and were about to leave. So we drank water later in our car. My concern is not about Melanie. She was probably just following the business policy. My main concern is about the management and their policy. Management should understand it is not right to place kids in such situations. Not every child has an adult nearby to help or money available. It is important that children always have access to water. I hope management reads this review carefully and clearly explains to all employees the importance of providing free water when children request it. The policy should be changed to ensure kids always have access to water in their restaurant. This review expresses my personal experience and honest opinion. It is written based on actual events that happened during my visit. All statements are factual and true to the best of my knowledge. This review is not intended to cause harm or negatively affect the reputation of the business or its employees. It is shared to encourage positive change and better customer care practices. read more

Blaze Pizza - Pizza Near Me - Glendale, California

Raphael and Julio were super helpful and amazing super caring and attentive to our order and answered all the question like a pro 1000 percent coming back for the food and this service read more

Always amazing customer service! Today was the best the pizza has come out, perfectly cooked. We got 3 Build-Your-Own Pizza's and we only waited, maybe 10 minutes before I had my hot pizza ready to eat Not too long ago they added in these beautiful neon lights and it gives off this retro arcade-like, yet modern ambiance despite being in the mall. Alvaro helped us out today and was by far the friendliest food-service worker I've ran into in a WHILE! Definitely recommend this spot if you're nearby the Glendale Galleria! read more

Blaze Pizza - Build Your Own Pizza (11-inch) x3 - Pizza Near Me - Glendale, California

I really enjoy coming to Blaze only because it's the cheaper option for gluten free pies outside of Prime Pizza. However, here, you pay the under $20 to build your own pie VS the $20 for a predetermined menu item at Prime. It's not bad and I don't get any reactions eating their food. I like online ordering since this is within walking distance and the pies are fresh when I get there. However, there are times where my pies just suck. Like today, for example. Asked for a well done pie and it was floppy and basically raw. Making GF pies well done, imo, is the best way to eat them since they have more support and it has better flavor. Sometimes, I also get random toppings in my pie that I didn't request, so I have to pick them out myself. Luckily, they were all veg and not something I couldn't have. But I feel like one day it might be the case. Anyway, pro tips for gluten sensitive or gluten free people: well done pies better selection than Prime Cons: Might get extra toppings well done isn't always well done read more

Great service and very generous with the toppings. I'm very great full and will keep this in mind when I'm back inside the Galleria shopping. Ordered to go. Very convenient, good, friendly and generous location. Thank you read more

Scheduled opening time was 10:30 I was waiting till 10:50 so they'll open the doors for the customers and when I asked what time they're opening they just ignored me read more

We came in on Saturday while at the mall. Food was ok. Service not so much. All young kids working here with attitude problems. None of them like their job or want to be there. Act like you are bothering them when you ask a question, and give rude sarcastic energy. Sad. There are so many others who may be a better fit for customer service. I def won't be back to this location. read more

Worker straight up lying because he doesn't want to do work: "We can't mix the sauce on the pizza," because he didn't want to wash the spoon. "We're out of ovalini," because he didn't want to change out his glove. If your worker won't do the job because he's too lazy, your customers won't come back. read more

The food was completely uncooked and the cheese was extremely oily. When we brought attention to the food, they tried to place the blame on "did you get extra sauce or extra cheese" like that would've been our fault (we didn't get extra anything. The ambiance was almost fine, but the workers were jumping over each other and my pizza felt extremely rushed. I couldn't take more than one bite, have to take it home to actually cook it. read more

Blaze Pizza - Awful pizza - Pizza Near Me - Glendale, California

My pregnant cousin ordered and her feet were hurting and she seen every sitting down so she did the same thing and he came and slammed the plate of pizza on the table first off that is so rude and just walked away will not be coming back . read more

Blaze Pizza - The bar area where the guy was working - Pizza Near Me - Glendale, California

Quick pizza, hence the name. Decent offerings with choice of toppings. Salads could be better but I guess it's not really known for that. The only issue is that if you order a lot of items they have no bags to carry your stuff in. You just have to hope you don't trip and face plant onto the floor. read more

How people review this Blaze pizza with 4 stars. I tried for first time and this was the worse pizza ever with look and taste. Totally little Cesar is better or frozen pizza will take over blaze 100%. read more

Worse customer service!!!! Waiting for long time with 2 kid.. I ask that if they could pass you the 2nd pizza because i already have the first one .standing for 10 Min while there packing the others peoples pizza... And she knows that you are waiting..When I asked nicely,she yelling at you in front of the people... Worse worse..worse.. never going back there again. Worse place with kid Alejandra should not be with costumer ... Dot eat there When I ask to se the manager ,she claim that she is also the manager...don't think so!!! Never seen a manager talking to costumer as she hates her job.... And she has a personal issue at hame and bringing to work place and taking it to paying costumer.. read more

The store did not open at 10:00 a.m. as advertised, opened at 10:15 a.m. The workers are not friendly. The store is clean but the music is loud and obnoxious. The food is mediocre, typical fast food. read more

My girlfriend came in here a couple of hours ago and ordered a custom pizza, a drink, and 2 s'mores. She was greeted with a lot of attitude from the young girl who was being awful at her job. My girlfriend asked for 2 s'mores warmed up, and never specified her drink. The girl brought her a coke, which she never asked for. She switched it out. My girlfriend left and of course, the s'mores weren't warmed up. The pizza was half lightly burned, and half raw. I could roll the pizza up tightly, and if I squeeze the dough it it feels like a memory foam mattress. I order from blaze all the time, just not this location. And I'm glad I haven't. To the girl working: If you hate your job so much. QUIT. read more

Blaze Pizza - Half RAW half BURNED pizza. Disgusting. - Pizza Near Me - Glendale, California

Blaze nails their pizza every time I go! I ordered a 2 topping pizza: gluten free crust, garlic pesto sauce, pepperoni, basil, vegan cheese, oregano flakes, and extra arugula and pesto drizzle on top. Their pesto sauce is on point: flavorful with basil and garlic, just the right amount of salt, and not too greasy. It goes really well with the extra pesto drizzle and arugula. The pepperoni and basil also complement well with the pesto flavor, as it gives more saltiness and basil flavor. Since the garlic pesto sauce has oil, it created a nice extra crunch after cooking. The gluten free dough tastes very similar to the regular dough, and runs on the thin side compared to most Pizza places. Servers were friendly, and prices aren't too expensive. One of the best pizza places in town! 10/10 read more

Blaze Pizza - Their Pizza Crust is Thin :) - Pizza Near Me - Glendale, California

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This is the Chipotle of pizzas! You can get as many toppings for one price and the ingredients are fresh. It's fun building your own pizza and after they fire it you have the option of adding more toppings like arugula and different finishing sauces. I don't like tiny pizzas because it doesn't feel like eating real pizza. I'm used to sharing big slices with others, but for those who do like personal size pizzas, this is a good choice. They have a rewards program, so sign up if you frequent Blaze regularly. read more

First off they stopped taking orders over an hour before the were supposed to close. My pizza was cold, and nothing I wanted except pepperoni and tons of ingredients I didn't even like (I'll attach a picture of my order). It was disgusting I honestly want my money back and will never ever return to this location or maybe even blaze in general. read more

Blaze Pizza - Original order - Pizza Near Me - Glendale, California

This is my go to pizza place. I can build my own pizza. Woohoo!! But! they have menu for people who are lazy to create their own pizza. Hahahhaha I've been to two different locations of blaze pizza, customer service is EXCELLENT, workers are so nice and friendly and they have spacious place for big parties or group of people. They have 3 different sauce for the pizza (pesto,white sauce and marinara), they have a lot of meat/ veggie toppings and the quality are good too. I think the only problem I have is that they always have dirty table.:( P.s. Sign up for blaze pizza rewards. Free pizza. Free soda Discount overload. read more

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Going through the mall, this place was a nice choice for not trying to spend too much to eat. The setting is big enough that you can't miss it! The service was very good every time I went here! The pizza and toppings were very tasty (and I probably have ordered 95% of the items you are able to put on the pizza). It's very filling and they gave the same amount of items every time. They don't put too much or too little (unless you request for it) and it's not too expensive for someone who's just looking for a chill place to eat. Sign up for their rewards and they have more perks, too! (The funniest thing about this place is that it's right across from a Gold's Gym...) read more

1st time ordering from here and I was actually very impressed. They supplied a generous amount of vegetables and did not charge extra for other unique toppings that are not on the standard vegetarian pizza. The pizza arrived in approximately 35 minutes and it was nice and warm. I look forward to ordering from them again read more

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We went here today after trying out their pizza prior. When we went the first time, Brianna recommended some ingredients and it was great. This time, we had amazing pizza with amazing customer service from Brianna and Alejandra. The build your own pizza is worth getting. Also my husband really enjoyed his ham and pineapple pizza. read more

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The food was just alright... I asked for well done and it wasn't; but it was cooked enough to eat. There was very little basil to the point where I thought the young lady was going to go to the back to get more but of course that's too much like right. Basically they needed to re stick their ingredients is what the issue was. My mom ordered the little garlic knots. She said they were good however we were almost done eating our pizza before they were even ready. Needless to say I will only return if I am in the mall and my kids want pizza. read more

The service was great and they were so quick with my order. I love how big the place is and how you can watch the outside in the mall as well. read more

Blaze Pizza - Pizza Near Me - Glendale, California

We had our son's 11 bday here and Jenni the manager was extremely helpful . It's was a Saturday and she allowed me to hold spots. We had an ice-cream cake and she went and accommodated that as well. A very helpful nature makes us want to come here often .. BLAZE YOU ARE ROCKING read more

So I doordashed a large diy pizza and was so excited to eat it bc I was craving pizza right so it got here, the doordasher had a pizza bag quite convenient if you ask me. So I bring it up to the apartment and open it up, looks like a lot of sauce and it was. Not bad but not the best. And the cookie was very sweet. read more

Blaze Pizza - 1 Top Pizza (Large) - Pizza Near Me - Glendale, California

First time trying this pizza place, and I must say I'm a fan. My favorite part- you get to build your own! Thin crust, good toppings, fast process. What's there not to love??? Stop by if you are at the Galleria! read more

Blaze Pizza - Pizza Near Me - Glendale, California

If you're a business, it's Thanksgiving, and the first thing on your website ISN'T info on whether you're open or closed on Thanksgiving (ESPECIALLY when you have a phone setup that redirects people to your website), then you have failed as a business. read more

The people working here were very rude. Never coming back here for "pizza". The guy making the pizzas didn't even get my order right and laughed about it to my face. read more

Who doesn't like to create her/his own pizza. It's a great family place specially for kids that they can customize their own food. Super fast customer service. read more

Blaze Pizza - Pizza Near Me - Glendale, California

BYOP - as in Build Your Own Pizza - started when Elise and Rick Wetzel of the famous pretzel chain wanted a quick pizza in Pasadena and all they could find was pizza by the slice. So they ended up going to Chipotle where they settled for a burrito and had a Eureka moment and I guess you can say the rest is history. Backed by investors and franchisees that include Maria Shriver, Boston Red Sox co-owner Tom Werner, and even LeBron James, their pizza dough and ingredients are designed by Executive Chef Bradford of Olio Pizzeria & Café, which is a 4-star rated pizzeria near The Grove in West Los Angeles. Of course with innovation comes imitation and there have been a zillion BYOP places that have since opened up. I've tried quite a few of them including PizzaRev, Pieology, and Project Pie, but I keep coming back to Blaze because Blaze simply tastes better. I guess you can say that "I Love to Blaze!" And unlike LeBron, Blaze's pizzas are not floppers! The Glendale Galleria location is located on the Bloomingdale's side of the mall where there used to be a Build-a-Bear. This is quite fitting because you can now build a bear of a pizza with as many toppings as you please for $7.95. Blaze's dough is airy and light and after about 180 seconds in the oven the crust develops this amazingly thin crispy texture that is really blazin' tasty. Their sauces are a step above all their rivals and their ingredients are all fresh and delicious. ------------------------------------------------------------------------------ Here is just a sample list of their ingredients: Sauces: classic red tomato sauce, spicy red sauce, white cream sauce, pesto drizzle, BBQ drizzle, olive oil drizzle Cheeses: mozzarella, parmesan, ricotta cheese, gorgonzola, goat Protein: applewood bacon, crumbled meatballs, grilled chicken, italian sausage, pepperoni, salame , smoked ham Veggies: artichokes, bell peppers, cherry tomatoes, fresh basil, jalapenos, mushrroms, olives, pepperoncini, pineapple, red onions, sautéed onions, spinach, zucchini ------------------------------------------------------------------------------ My favorite ingredient that other BYOP places do not have is the roasted whole garlic. Seriously, this makes a huge difference. So scare away vampires and your not-so-pretty/handsome-in-person Tinder/Coffee-Meets-Bagel date with extra garlic. You really cannot mess your pizza up since you choose the ingredients that you want... and all the ingredients taste blazin' delicious. Therefore, if you do not like your pizza that is a YOU problem. Call me a "Blazer" but I am definitely hooked to these 11-inch thin crust pizzas that set my mouth ablaze with flavors without setting my wallet on fire. * It's amazing that since 2012 when their first two locations opened in Irvine and Pasadena, Blaze has now expanded to over 100 locations nationwide. * I love messing with the workers and giving them fake names. My most recent name was Walter White. And no I did not toss the pizza on my roof. * Interesting tidbit: Blaze in the Glendale Galleria is located next to the world's first Panda Express location (http://en.wikipedia.org/wiki/Panda_Express). read more

Blaze Pizza - Pizza Near Me - Glendale, California

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I love building my own pizza. It's always the best thing I enjoy when it comes to pizza. Came after lunch during the weekday. Not so bad. Wasn't busy which is good for me. The workers was friendly. Answered my question on how their pizza works. My order: Red Vine- not bad One topping pizza- of course it's good. Build your own- I went crazy! Double mushroom, meatballs, cheese, feta, Gorgonzola, spinach and I forgot what else. It was Delish. $8.00 how can you bet that when you can put anything you want. Pizza fresh! Meat and veggies are fresh. Serve yourself soda fountain. One bathroom and its inside the mall upstairs next door to Panda Express. Will I go back? YES read more

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The staff must have been tired. It was a Monday evening, I ordered 2 preset pizzas, white top and meat lovers to go The staff was friendly and they asked me how I was doing, twice. I answered their question about what topic I wanted, twice. They weren't uninterested (or high) just tired, they genuinely looked tired, bags under their eyes. That didn't bother me at all, thought it was a little funny BUT, I guess in their tired sloth like movements, they left my pizzas in the oven a bit too long and burnt my meat lovers pizza! The bottom was all black! I couldn't eat it! my husband tried, but we ended up throwing away 1/3 of it, and I hate wasting food! I don't think they did it on purpose. I'm thinking positive intend on their behave, but if you're too tired, go home and rest. Burnt food sucks for costumers who paid and feel like they're getting jipped, sucks for the business for wasting resources, etc. Would return, maybe during lunch when the staff are awake and alert. read more

Blaze Pizza - Burnt my meat lovers pizza... So bitter and tough, disappointed - Pizza Near Me - Glendale, California

You can't go wrong with pizza. I went to the mall and I was hungry so I came here. It was packed but the lined moved pretty fast as with other locations. I loved my pizza. However..... my only complaint was their promotion they never told me about. I was looking at my receipt and on the bottom it had a special promotion for a free pizza with a $30 gift card purchase by the end of Dec 31. I don't follow them on social media to know about this deal, but it would have been nice if they told me about it before I ordered my pizza. read more

Bland sauce!,omg the way the employees top the pizza off so pitifully as to avoid the customer from being happy Lmfao, way to control food cost! Yet they have a bunch off employees standing around chatting amongst themselves wasting labor! I asked for another pan or plate the boy with glasses said he couldn't give me one however "I can give you napkins" wtf! Horrible service! The Ambiance feels like your at a school cafeteria so it definitely matches the quality of the pizza. read more