I want to start off with the Boss Juan here. He has amazing customer service. He leads by example and all his employees are elevated because of him. All the food is freshly prepared. Boss Juan also has an assistant manager named Jeremy that's also very hospitable and leads by example. He also insures everyone is taken care of and keeps up on the food. They keep up with bussing and cleaning. This location feels very welcoming as well. I highly recommend this location because of leadership and they bring Top Notch service. read more

To Whom It May Concern, Shakey's Pizza promises three things: fun, family, and pizza. Unfortunately, during my visit today, your restaurant failed to deliver on all three. I arrived at approximately 4:30 PM. By around 5:00 PM, I had placed our order and sat down with my family. At approximately 5:30 PM, I realized I may not have ordered enough food, so I placed a second order, which was completed around 5:45 PM. To my surprise, the second order arrived at our table before the first order ever did. Naturally, this raised concern, so I asked an employee about the status of our original order. In any hospitality environment, I would expect a simple response: "Let me look into that for you." Instead, I was told that the ticket number I had did not correspond to any order. It ultimately took both the store manager and assistant manager approximately 30 minutes to determine what had happened. By that point, I simply requested a refund for the original order because it was far too late to continue waiting. Even the refund process took additional time. As a hospitality specialist and someone with extensive experience in the industry, I found the situation extremely disappointing. My greatest concern is not simply that an order was lost--mistakes happen. The real issue was how management handled the mistake once it was brought to their attention. The only person who demonstrated the level of customer service I would expect from Shakey's was the gentleman who originally took my order. Unfortunately, the response from management reflected a serious lack of urgency, ownership, communication, and basic hospitality. A customer should not have to continually monitor an order to make sure their family gets fed. When a guest has to spend their time tracking down an order, speaking with multiple managers, waiting for answers, and ultimately requesting a refund, you have taken away from the very things Shakey's claims to provide: fun and family time. And when the pizza itself never arrives, all three parts of that promise have failed. This was not simply an issue with a missing pizza. In my view, it was a management and customer-service failure. I strongly encourage Shakey's corporate leadership to review the management and service practices at this location and determine what corrective action and additional training are necessary. Based on this experience, I cannot recommend this establishment to others. read more

I've been to Shakey's as a kid and only remember it as a nostalgic place, where I ate lots of Mojo potatoes. After a morning playing Pokemon GO in the heat, my kiddo and I stopped by to escape the scorch of summer and play keep away from the XBox & PS5 at home. This particular Shakey's is up the street from Forest Lawn (which is full of Pokemon GO finds btw) and it was on the way back to our home so the time was right - it was lunchtime. To be quite frank, this 5 star review is more about the overall experience. The food overall is ok, nothing that would grant it Michelin stars and def not in my top 5 pizza places. However, the quick and friendly service went above and beyond to deserve the 5 star rating. I was also surprised at the cleanliness all around. Juan Medina was always cleaning and helping guests, including us. Juan, the manager & Jeremy were very helpful, especially in the Arcade and Ordering sections. Foodwise, the pizza is okay imo. I'd give it a 3 on the scale of pizzas, but I'm kinda a thick crust snob. However, my kiddo loves how it's crispy on the bottom and soft on top. It's a THIN Crust for those who like that cracker-like crunch yet soft cheesiness on top. He says it beats out Chuck E. Cheese and bday party pizzas. My child gives it a 5 out of 5. I, myself, ordered the 2 Chicken Lunch Special and it was under $10. The chicken's crispy, but more on the greasy side. The Tapatio hot sauce does make a huge difference (at least for me). And I poured it on. It was a full meal and the price was good for today's times. I'm still a fan of the MOJO POTATOES. They're really crisp and exactly what I remember them to be like when I was a still child a bajillion years ago. Speaking of a long time ago, Shakey's was founded in 1954 and it was the first pizza restaurant chain in the US. How do you like them facts, Domino's, Pizza Hut, Papa Johns, and Little Caesars?! Also, the franchise got its name from one of the co-owner's, Sherwood "Shakey" Johnson and Ed Plummer. Parents have an option to sip on a cold draught/draft brew if they like. And the Arcade room here is small, but mighty. The machines are new and you can easily spend an Alexander Hamilton on a few rounds of games before your meal arrives. Overall, it was a memorable lunch. Perhaps not because of what we ate, but the quality time spent here with my kid, and for being treated like a valued patron and being served like a guest they'd want to have return again. And I'm sure we will. read more

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I came here with my girlfriend and little nephew , we had a great time! Food came in Quick ! Service was amazing . The guy Jeremy who helped us out was a great dude ! I rarely eat at shakes but if I go to one it's gon be this one! read more

I had a great experience at Shakeys Glendale, and I especially want to recognize staff Jeremy for his great spirit and positive attitude. Jeremy was great! He had a great attitude and was very supportive during our time at Shakey's. He was friendly, helpful, and made sure we had a good experience. Great job, Jeremy! read more

The food is obviously fresh. The pizza is pretty good, my personalized Grilled chicken & mushrooms pizza w/ Alfredo sauce is pretty freaking good. The cheese was actually really gooey. A definite + The food came right away, regardless of the small crow. The attendants and staff were pretty cordial too, which is appreciated. read more

Shakey's Pizza Parlor - My take on Personalized Pizza Grilled chicken and mushroom w/white Alfredo sauce, red chili flakes. - Pizza Near Me - Glendale, California

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Friendly service, hot ready food clean environment! I came here for the lunch buffet Jeremy so was helpful and kind. Will definitely come back to this location read more

We had a birthday party of 35 (all you can eat lunch special....soooo much easier!) for my grandson and found out that Juan who was the manager of the Hollywood Shakey's (no longer there), where I'd had many B-Day parties for my kids, is now the Manager at the Glendale Shakey's (Wow!! What a great catch Glendale!!). As usual, he made sure our party went smoothly. The food (C'mon! Mojos fried chicken generous topping pizzas.....Winna! Winna!Winna! Chicken Dinna! No! Seriously!!) The service staff was on point! They stopped by often to clear plates and ask if we needed anything (That goes a long way in my book!). Will definitely be doing this again! Great job, Juan and Crew!!! read more

This is a GREAT, clean Shakey's location with really nice staff. I don't typically write reviews for chain restaurants, but love to do it when the location is above and beyond excellent which this one was!! The buffet for bunch o' lunch was constantly being refilled and all the food was piping hot and fresh. My favorite is the pepperoni pizza here and they kept those pizza pies coming! I feel like some Shakey's locations can be run down/a lil sad, but this one was really clean, well-maintained, and nice!! What really blew me away here though was the customer service and kind staff members. Juan the manager was the first to greet me and he was so wonderfully friendly. He even asked me what my favorite pizza was to make sure it was out there hot and fresh at the buffet! That's customer service, baby!!! Juan is number one (number Juan!). Jeremy was also really nice and funny and helped me pick out a takeout item that best suited what I was looking for (bro, you rock). The other staff member named Juan (Juan #2!) was super friendly and came by to ask if I was enjoying my food and whether he could get me a fresh plate to go back to the buffet with. Everyone here was just soooooo nice that it really made me enjoy my experience here even more. Would 100% recommend this Shakey's location and would want to come back--not only for the fresh, tasty food but also to see the friendly faces here. The staff is excellent!!! read more

I'd love everyone to know truly amazing people this specific Shakey's has. Our friend has been fighting a tough battle and all she wanted while visiting California (from Macon Georgia) was to eat her favorite pizza at Shakey's. Everyone, especially Steve, went above and beyond to make her feel comfortable, appreciated and honored. Everyone was so nice and hospitable, and she loves her Shakeys dog and t-shirt. You guys are the greatest and she will forever remember your kindness. I wrote this with tears in my eyes knowing how special you made our friend feel and how much more we all love Shakey's now. Thank you, Steve. Your kindness knows no boundaries. You made an impact in someone's life. We are forever grateful. read more

I can't believe I never had Shakey's until now. Might be my new favorite chain pizza. I got the Rustic Garlic Chicken on thin crust and it was pretty good. The ingredients blended perfectly together and the crust was one of the best crusts I had in a minute. read more

Shakey's Pizza Parlor - Rustic Garlic Chicken Pizza - Pizza Near Me - Glendale, California

This is the best Shakeys location! We live down the street from the Burbank location, but choose to drive to Glendale. The food at this location is consistently delicious. Always hot and thoroughly cooked. They give you lots of toppings and the mojos are cut thick! The salad bar is always clean and is filled with fresh ingredients. The service is friendly and your food doesn't take forever to come out. The workers hustle in the back and are always cleaning the tables so people can find a seat. We will continue visiting this establishment. read more

Shakey's Pizza Parlor - Pizza Near Me - Glendale, California

We went on a sunday for a birthday part. We planned it for the bruncha lunch special. The service staff was attentive and accommodating. Being able to meet up with family in such a warm and fun environment is always a factor when deciding on a place to eat. Thank you to Jeremy and the rest of the staff who keep Shakeys Glendale up and running. read more

Came in on a Friday for bunch a lunch, and it was hopping! They kept the food coming, hot and fresh! I have been to several other Shakey's restaurants, but this one is the best one hands down. The variety is large, as is the space. They have a parking lot that is shared with a few other businesses so it fills up, but there is street parking too. The staff are constantly cleaning, restocking and checking in with you to see if everything is good. I appreciate that personalized touch. read more

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My kids love Shakey's, so time to time my husband and I bring them here. Lunch Buffet: 11am to 2pm (everyday) Manager at this location is attentive and personable. For a busy location they keep the food area like the salad bar and buffet station clean and are constantly refilling fresh food. Service: 5 stars. Food: 2 stars (too salty!). Kid friendly place. Busy location with good private parking lot. read more

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With so many pizza options out there today, it's heartwarming to see a classic institution still alive and thriving. As a kid I've gone to so many shakeys for sports team meetups and appreciation awards and now it's really nice to have my little guy and his little league team go too! I had the pleasure of working with the GM Juan and he was super nice and accommodating to our lively group of 10 energetic kiddos plus 25 families. The server also name Juan was very attentive and checked on us often for refills etc. the food speaks for itself and it's homey, like it hasn't changed ever. Good ol tasty mojo potatoes and super moist flavorful fried thicken and ofc the pizza.... thin and thick crust were yum! Thanks for a great memorable meal Shakeys! We will be back soon. read more

Shakey's Pizza Parlor - This is "the favorite" catering order plus a few party trays of chicken, wings, brownies. Great variety and classic. - Pizza Near Me - Glendale, California

Service is always great,as well as the food.Shout out to Jeremy,he's very attentive and made the experience wonderful.my Daughter loves coming to this location. read more

I'm writing this as I reheat my leftover pizza. While I don't frequent Shakey's as much as I used to for Bunch a Lunch, we do come every so often. After getting over the initial sticker shock, because you know, INFLATION.. you are greeted by some of the friendliest and most helpful staff in town. I don't say this lightly because we know how this next generation is shaping up, and these kids are genuinely sweet and polite, and not complete air heads. The food is great. My favorite thing is of course their famous mojo potatoes. Fried chicken can rival any fast food chicken joint and win. The pizza is one of my son's favorites. We usually get 2 pizzas - one cheese and one Shakey's Special, both on their thin crust. They have a small arcade to keep the kids occupied enough so that you can enjoy the game on one of their many televisions, including the giant ones in the main dining room. There is plenty of parking in the shared lot. The restaurant is clean and the wait staff is very good about coming around and picking up dirty dishes. I highly recommend coming for their Bunch a Lunch lunch buffet. You can have a little bit of everything, and the food makes a pretty quick turn around so everything is fresh. read more

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food is so good. I came around 3 PM and the lady at the cash register is so nice. It's clean inside and they have Dodgers playing in. The pizza is yummy. read more

Shakey's Pizza Parlor - Pizza Near Me - Glendale, California

I've been going to shakeys for as long as I can remember, today's was the anniversary of my grandfathers death so my grandma, my dad and I decided to eat here to reminisce. I am always blown away by the staff and their kindness. They are quick to help and always be there for you. A special shoutout to Jeremy for his help in the game room! Always a nice energy here and nice place to enjoy a meal and watch the many sports games on the tvs! 10000/10!! read more

We had a really good experience at Shakeys ! We needed some help in the game room and Paola was super nice and friendly. She was really patient with us, answered all our questions, and made sure we had everything figured out. She had such a great attitude and made the whole experience way easier and more enjoyable. Great customer service! read more

We were visiting from Texas and wanted to go to a Shakey's since they have long disappeared from Texas. It did not disappoint. We got there just as they were opening for lunch and had the amazing buffet. Lots of pizza choices and the manager couldn't have been any nicer. I asked for a meat lovers pizza to be made and he did it immediately. Lots of choices on the buffet besides pizza, spaghetti, mojo potatoes (Yum!!) and fried chicken! It was all very good. The salad bar is great as well. The employees were so nice and we couldn't have had a better visit. I guess sometimes you can go to your (pizza) home again! Highly recommend this place. read more

Shakey's Pizza Parlor - Pizza buffet with spaghetti, steamed veggies, rice, mojo potatoes and fried chicken - Pizza Near Me - Glendale, California

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We came in with a party of 9. Everything we ordered was delicious and fresh. Everyone that helped us was super friendly and very helpful. Thank you Jeremies and Walfredo for all your help. This is the best Shakeys in LA read more

Shakey's Pizza Parlor - The pizza and beer was bomb AF it's Modelo time foo! - Pizza Near Me - Glendale, California

We have a reservation for 50 people on December 26, 2025, at 11:00 am, as I was paying the manager in the Glendale area Juan was very rude to me and my sister, I told him how many people we had and not everyone showed up because it was raining, he said he just needed the unused plates, so as I handed him the plates, he said there were 10 plates, so he said he was going to charges me for 40 plates and 40 drinks, because, he gave us 50 plates, but as the staff was coming and getting the used plates , our guests was using the other plates, and it was a buffet , then Juan asked me how many children under 10, as I was counting he rudely interrupted and yelled " Do you understand English " , I told him yes, I'm a teacher, so I was being professional and didn't go to his level and paid the $767,64, we will never go to that Glendale location again for people like him, no respect. read more

Shakey's Pizza Parlor - Pizza Near Me - Glendale, California

Old reliable. The service, food and cleanliness are all top notch. Can always count on those mojos tasting fire

Love this shakeys, they always taking care of us when we have party's here. Shoutout to Jeremy for the service, took care of me and the family. Much appreciated. read more

Shakey's Pizza Parlor - Pizza Near Me - Glendale, California

This must to be a joke . Order wings as I always do and receiving burned , dry meat with nasty smell . The ranch they put is almost empty like somebody already ate it . Their wings have been always very good but this time I got a bad surprise inside . Very disappointing! read more

Shakey's Pizza Parlor - Chicken wings - Pizza Near Me - Glendale, California

Best staff. Best service. Super kind to the kiddos. 100% would recommend. Incredible team.

Let me start by saying that Juan the manager of this great establishment was so friendly and works so hard to take care of everyone. His team work so hard to keep the place clean while it's busy!!! The Food was hot and ready. Pizza is always full of choices, spaghetti has 2 sauce, one with meat and one without ! Mojo potato's was fresh, chicken is tasty!! The tables that are empty and clean! I recommend this place and Juan continue to be a team player in the crew you have and it's so great when management helps in keeping this busy place so clean and the food hot! !!!! See you next time! read more

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Good food, good service but the dessert pizza was drier than the Mojave. The music was an annoying little beat that was on repeat for like a whole hour. read more

A service there is always great. The food is fresh and the atmosphere is definitely nice and clean. All the workers are so helpful. Starting with a gentleman who always asks us what we need. the bus person He is great.I hope they keep this up.This is one of my favorite locations. read more

Relived my 80's childhood and had pizza/mojos and a pitcher of beer. Tasty pizza, parking lot, clean establishment and helpful employees.

If I could put 0 stars I absolutely would. My school gave me a paper that said, "Free small pizza." So we went and when we showed them the paper they said We don't have that pizza. Then we decided to order the same exact pizza that was supposed to be free. They gave it to us. read more

Amazing!!! my kid and his buddy's had a blast! The manager Jeremy was the best!!! The food was on point , just like back in the days!!! Had a little problem with a guy that got crazy on the manager but he handled it very very well. Apologized to everyone for the guys craziness which made me feel wow this manager really cares about his customers!!! Definitely coming back! read more

We just held our third AYSO team party here yesterday and I feel it's time I chimed in on how great this location is to hold a large meetup with kids ranging 8-13 and their families. I love this location in particular. They have a back room that can easily seat 80 people from side to side, but you can also book half of it for smaller parties and you'll haver a semi-private place to celebrate. The service here is exceptional! Booking is as easy a quick call, and the staff are ready to help you with anything you may need to make the party a success. The food pleases young and old. The mojo potatoes are addictive, and all of the kiddos and families enjoy the pizza and chicken. A game room keeps the young entertained while cheap pitchers of beer in ice cold cups keep the conversations flowing with the parents. Shakey's is an American take on a British pub where locals gather young and old for good times. They have a niche locked down and dollar for dollar I seriously can't think of a better option in our community for a family party . read more

Came here for my birthday during lunch hour and everything went smooth. Juan was great and the girl at the arcade really made my niece feel at home and recommended a lot of prizes. Friendly staff & hard working. Place is always clean, food is good and a fun vibe for families! Highly recommend this place! read more

What a pleasantly surprising family fun atmosphere! Had not been to a Shakey's in 20 plus years, but the Glendale location was a great choice for an easy family dinner. The staff was attentive and helpful and kind! Well done, Jeremey and team! read more

We had reservations in Glendale for a Bunch of Lunch Buffet, coming from the funeral at Forest Lawn Hollywood Hills. My sister went to pay and told the count of the adults and kids and explain that not all of them showed up, because of the rainfall. The Manager Juan did not agree asked, 'Do you understand English?' in a dismissive tone, which felt rude, disrespectful and unwelcoming. I hope the business promotes more patience and courtesy toward all customers. And when I reserved the date and time the cashier told me we can only stay from 11am to 1pm, because Fridays are always busy and I have to speak Juan. Overall the food, drinks and the arcade are good. We will not be coming back! read more

Hands down the best pizza, mojo, and chicken in Glendale! They always have the Dodgers games, Lakers games, and all the major sports events on TV, which makes it a great spot to hang out. The beer selection is solid, and the beers are always ice cold and crispy. Big thanks to Jeremy for the excellent customer service -- he always takes great care of everyone. Highly recommend! read more

This Shakey's impressed me from start to finish. The manager, Steve was incredibly welcoming and made sure everything was perfect from the moment I walked in. His friendly attitude set the tone, and the cook, George delivered some of the best pizza I've had in a long time. I highly recommend their Supreme Pizza . You can tell they use top-notch ingredients--everything tasted fresh and full of flavor and they did not skimp on anything . Great team, great service. I'll be back more often ! read more