Customer service was good, i went through the drive-thru. However food was kinda meh. I normally like in-n-out,. The burger has old lettuce, the fries were stale and the pink lemonade was watered down. read more

Saide was incredibly friendly, patient, and genuinely welcoming from the moment I walked up to the counter. Even though it was pretty busy, I didnt feel rushed at all. What really stood out was her positive attitude--she had a smile the entire time and made the interaction feel personal instead of transactional. read more

Someone was doing something right at the in-n-out on Harvey Dr. In 2017, I worked at nearby Glendale Adventist and when we had in-n-out before work ( I was doing night shift at the time) it was always consistent and delicious but nothing like what I experienced on my last visit here. Maybe it was because I was hungry or not having to go to work after our meal, the food was excellent!!! I am one of those people who have a special in n out order and the kitchen executed it perfectly, Parking is not as organized as I would like it to be as it shares a lot with another restaurant, it can be crowded. Sometimes you can see the drive thru queue from the freeway, that does scare me, Weekday early dinner visit was perfect, we found parking, grabbed an empty table and enjoy some delicious in-n-out food! read more

Perhaps the one that started it all- my love affair with In-N-Out. I cant remember if this location was my first or if it was the one in 'HollyWeird', but this was definitely my favorite location as far as convenience when I lived in Silverlake. Always bustling but in a more chill way, I made my pilgrimage to this location quite a few late nights when I was back in town. I simply dream about In-N-Out burgers...I even have a spread packet from my last visit to this location currently in my fridge! Can't wait to visit again to get my fix! read more

Always a great experience at in n out. This location is so crowded but every other location has long lines too. Coming during off hours helps but the lines are still long read more

How can you not be happy at a nice In-N-Out in a majestic location at the intersection of the 134 and the 2 freeway. Mountains surround this iconic location and gives you a woodsy environment. Inside, everythink is so clean and fresh and the staff are remarkable with great precision and accuracy. Lastly, the Double-Double was perfectly made and was just the way I liked it. The animal fries were a little cold but still delicious after the half hour drive home.If you want to go when there are no lines, try 10 AM in the morning... read more

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The essential West Coast famous burger hot spot with surprisingly awful fries! Didn't realize the common knowledge of how spongy, mushy, weirdly flavored the fries are, yes they were fresh. Didn't help, just added more hot and freshness to what was not tasty at all, at least this crew was cooking without a rest for the mad rush of what seemed like an entire baseball team showing up with us twelve for dinner. I did enjoy the lettuce, protein style, wrapped burger. Well made and good quality for fast food, I easily support the curious secret not secret at all menu as the way to try In N Out. read more

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HAPPY EMPLOYEES Happened to be in the area when I strolled by this In-N-Out in Glendale. Miraculously, there wasn't a line - yet!- so I immediately ordered a hamburger, fries and water. If you're going to eat fast food, they have the best! All the employees were so happy and cheerful, I felt like I was in the middle of a 1950s TV episode. If only every establishment had such wonderful service! By the time they called my number, there was a long line for lunch, and tables were filling up fast. I scored a nice seat, but some of the customers around me were a bit odd. The food was delicious; the atmosphere, not so much. Guess I'll have to endure the lines in my own neighborhood the next time I'm craving another In-N-Out burger. read more

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Given that the In-N-Out in Alhambra is temporarily closed until they sort out the huge drive-thru lines that creep into the street, this location was the closest one to visit. Food here is consistent as always. Ordered a 3x3 animal style, which was great as usual. Also ordered very ambitious concoction of animal fries (light well) + chopped raw onions + whole grilled onion + raw grilled onion and a meat patty on the side. Safe to say, this definitely hit! Staff here are great. When we came here, it was pretty much a madhouse. But they do a great job of keeping everything in order. Even had one person dedicated to cleaning tables after people left. Very appreciated! I will note the parking and drive-thru situation here is pretty rough at busy times. If not for the fact neighboring Fuji Buffet was temporarily closed, there simply would not be enough parking spots. And don't get me started on that insanely long drive-thru line. There's a reason I just order inside. Overall, this location certainly is busy for a reason as it is right next to the freeway exit. Plenty of reasons to see why it is so popular. But they certainly get the job done. read more

In-N-Out Burger - 3x3 Animal Style - Burgers Near Me - Glendale, California

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Loved this in-n-out location. Caid took my order and he was very patient. He gave me advice as to what to order and was very smiley and friendly, and those people are the best. I ended up getting the flying dutch, like i always do with a side of fries and got the small lemonade. It was so delicious that i ended up getting another regular burger (also because i was traveling back home the next day and made sure i was indulging in in-n-out lol). There is plenty of seating inside and outside but it's still always so packed, it's crazy but not surprising because it tastes so good and service is great. Theres music playing but it's never too loud but then again, there's so many people there that you really struggle having conversations. I also really like that they have a separate bar for sauces, napkins and the peppers. I ended up getting an in-n-out hat as a souvenir and some sauces to go but the in-n-out spread is SO GOOD. Can't wait to be back! I miss it already. read more

In-N-Out Burger - Burgers Near Me - Glendale, California

Granted, it was more crowded than usual due to an event happening on the day I went, but I expected a certain quality from this In-N-Out. The service was friendly, and the wait time for our order was understandable. I ordered their animal fries well done, why my friends ordered different burgers and fries. While we all ordered different types of fries, including normal, lightly done, and well done, all fry qualities and textures were the same. Additionally, the burgers were burnt in different areas of the buns. This wasn't the best experience with In-N-Out, but I'm willing to try location again in the future. read more

In-N-Out Burger - Animal Fries well done - Burgers Near Me - Glendale, California

Every time I've been served by Madeliz she has been in a bad mood, never smiles, grumpy like she hates her job. Just rude rough and gruff. She really needs an attitude adjustment. I've never made a review about her but this is not the first time. So uncomfortable. I hope she gets it together and makes a change because it's just not fun dealing with her. Blah. She has a very specific name so I def didn't forget it. read more

The best burgers and fries for the best price. My go to place when hungry. All of the places are great. I love eating indoors

What can I say about In-n-Out that hasn't already been said. If you love their burgers like I do, then you know. I prefer this location over the other Glendale location, because it has a drive thru, and I can get my food and hop back on the freeway. The wait here for the drive thru is always pretty long, except for the hours of 3 - 4 pm. read more

In-N-Out Burger - Double Doubles all around - Burgers Near Me - Glendale, California

The drive thru line is fast and the food is always good . Cant really go wrong in general but glad this one is near the house. Many memories here. the workers are fast and friendly read more

RUN I had a disappointing experience. The way employees were spoken to--especially the drivr through--came across as very rude and unprofessional. Respectful communication should be a basic standard. This in n out has the worst customer service Run read more

This in n out continues to 1) not make fries well done when ordered well done 2) not mustard fry burgers that are ordered mustard fried read more

Having gone to this location for decades, my pro tip: parking will be faster than the drive thru. At the intersection of 2 freeways + surrounded by 2 huge residential canyons, this location is extremely hot. With that said, the drive thru is still quite efficient considering, but you don't wanna be in the line if it's snaking outside the parking lot. read more

This store has fast service, good food, and clean store! I recommend it to all in n out lovers..

came to this location since the americana at brand in-n-out can be chaotic...location was busy, so parking was a bit hectic...once inside, it wasn't too bad...half the group securing a table...the other half getting in line to place the order...order for 6 people...animal style...protein style...plain...extra vegetables...cheeseburger with just grilled onions...etc...some fries and drinks too...took some time which is expected for number to be called...only got one of the orders incorrect...gave a cheeseburger with grilled onions and everything...the staff was quick to make a fresh cheeseburger and took couple minutes, but replacement burger was provided....food was good as expected...staff is great about reading back the orders, so could also be partially my fault for not listening carefully... read more

In N Out in Glendale is a fantastic location that I have visited many times. I wanted to leave a review this time because the experience was great. I ordered a double double with my own secret style that I'm going to gatekeep and it was perfect. The fries were actually really good which is a win since they can sometimes be hit or miss. It was very clean and has plenty of room for seating, the service was excellent so I highly recommend stopping by this location. read more

I am writing this review from my car,right after getting my order and confronting the worker.The girl with big eyeglasses is slowwwww,and don't even know what to do and handle the pik time customer service.My number was #41.I usually do drive through but the line was long and I was lucky to find parking spot.So my order time was 7:29.Waited 15 min.They called the numbers almost the 59...they gone ...I am still waiting ...I went towards the "big eyeglass" lady and told her where is my order,everyone git theirs I am 41 ,juts 3 burgers,2 regular fries and 1 animal...not a huge order...so everyone got theirs left...I am still waiting...So she said,oh I am gonna check...I don't know even she said them that my order still is not done...again orders are going after me,like 67,68,69...mine is not ready.So I went again...The asian short girl..she is like oh your order wasn't ready they are making it now...oh really ...so if I didn't come to you I was still gonna wait???How irresponsible???No apology or anything...I said there is your manager ???She is like he is outside with the cars...I said I am gonna wait...And I ask wat's the name so I can find who is the manager outside...she is like I can't tell the name???So how I can find who is the manager...I got out angry...cause I was coming home tired from work and their unorganized working...new comers need to be trained thoroughly.Sad cause this is my closest location and we are coming here frequently.Next time I am Just gonna wait in the car line better... So they are not gonna lose my order....POOR CUSTOMER SERVICE.I understand they are busy but how come the numbers after me got their orders mine still not ready... read more

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Just came here a few minutes ago and the customer service is bad. The Asian girl at the window handing out the food had the biggest attitude. No smile no thank you. She just looked irritated especially when I asked for a drink tray god forbid. She rudely handed me the food like here get out of my face. Disappointed because in n out used have such great customer service. The food was good. read more

Thanks a lot caid! Outstanding customer service ! Above and beyond ! Above and beyond!

Another solid visit at In & Out Burger between Glendale Galleria and Bloomingdales. Good location for a Burger. Gotta try one someday! My got to burger is Cheese Burger Animal Style protein style (Without the Bun). Parking available in Parking structure behind restaurant accessed next to In & Out or street Parking otherwise. Solid choice of burger in LA area.! read more

In-N-Out Burger - Double Double Animal Style Protein Style. Mike - Burgers Near Me - Glendale, California

The best IN N OUT of all time. Staff is super kind- like will come up to you and offer to throw away your trash or if you need help with anything. Food is 10/10 as always- Cheeseburger made animal style and fries and shakes are quick to come out if you don't order a burger. Love this location so much!! read more

This location is a total nightmare. AVOID at all costs. First, getting in to the parking lot is beyond frustrating and takes forever. I'm surprised there aren't constantly fist fights in the parking lot or someone hasn't been shot. People regularly block traffic and drive dangerously to get in. I'm shocked the city hasn't done anything about it. Clearly management doesn't care. The parking lot they share with Fuji is far too small and they've actually taken away parking spots recently. The real problem is the restaurant itself. Don't get me wrong, the folks that work there are friendly and hard workers but the clientele... there are always at least 3 people in the restaurant who think that the rest of us want to listen to whatever it is that they're watching... and management does NOTHING about it. Absolutely nothing. No, this location is a total mess. Avoid at all costs read more

Solid burger and service! Obviously expect a packed house wether your dining in or driving through. I've been here twice but was here last on a Saturday night and I noticed the parking lot has signs for a neighboring restaurant. Not sure if you could get towed or cited but I was on my way out when I saw one of their staff members asking people to not park there unless they were dining with them. Driving in and parking is a bit chaotic on busy nights here so just be extra careful. read more

I love In-N-out. The burgers are usually good and the service people unfailingly polite and helpful. Today was an exception. The worst double double I've ever had. The lettuce was rubbery and the meat was tasteless and seemed to be made of gristle and who knows what. I think they must have lowered the quality of the "beef" What ever grade of meat it is it must be rock bottom. I've seen this before. Restaurant compromising quality so they not not have to raise prices. It's always a bad move that alienates customers. I will be reluctant of go back in the future. There are other good burger places that put decent quality meat in their product. Last thing, The burger was exceedingly salty it was repugnant. Bad tasting and bad for your health. They need to do better...and get some fresh lettuce. read more

This in n out went from the best to the absolute worst in n out in California they are absolutely terrible I literally gave them over 50 chances I keep thinking it's just bad timing but no that's not it this new batch of employees are so careless I can't believe in n out actually hired them...how many times can you disappoint a customer? Eating at the location the burger comes out cold I now have to alter my order in weird ways I'm a classic guy I don't change too many things around but now I gotta tell them please don't burn the bread but if u say that it comes out raw, you have to say light well on the fries when getting animal style because fries will come out raw and if u get animal fries 100/100 times up your burger will be cold. I have to drive further away now so I can get in n out. read more

I always thought of In-n-out as good, but not great. There's plenty of fresh beef fast food hamburgers like Shake Shack, Wendy's and Whataburger. In-n-out is the most popular, but candidly, I prefer Whataburger. Whataburger is my favorite fast food burger. read more

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Food is always amazing but the customer service at this location was top tier! The manager was great and will return to this location!

Whenever we're in a State where there's In-in-out, we make it a point to eat or drive thru from them at least once. Hubby and I love burgers but we're Canadian so there's nothing close to In-n-Out where we live. This location has a drive-thru and ample parking space compared to the one on Brand Ave. it was a busy Thursday night when we went and we got our order in about 15-20mins. Good thing we were able to get seats inside since it was a windy night. Fresh, delicious and affordable burgers as always! Double doubles always hit the spot and the animal fries were yummy! read more

In-N-Out Burger - Burgers Near Me - Glendale, California

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This is the worst in-n-out I have ever been to! The parking lot situation is the worst. Theres only one entrance and the parking lot is shared with the buffet next door. While trying to find a parking spot, some numb skull driving towards us going the wrong way forced my husband to back all the way up and then we got caught up in the horrible parking lot again and were forced to exit. We didn't even get to try the food, but trying to enter that parking lot again was not even worth it. I can't wait till the Alhambra one opens again. That's the best one, every other one near me is trash. read more

I waited over 45 minutes at the Tujunga location drive thru within the past two months and was disappointed with the long wait, so I decided to drive further to the Glendale location on Harvey Dr. tonight and also waited over 45 minutes in the drive thru here as well. I know lines can be physically long but they usually move fast. For someone to drive down and wait this amount of time is unacceptable. No one working there would tolerate that wait time, whether working the location or at the corporate level. To add to tonight's issues, there was no one outside working the line on an iPad which I'm sure slowed down the line. Also the girl that gave me the drink carrier didn't assemble it correctly and it collapsed and my drinks spilled. Extremely upset and disappointed. This is not the high quality service I've been getting at other locations in SoCal for over 20-30 years. read more

Dude this place is amazing, best meat, best cheese, best buns, best burger place I've ever been to, but the seating is not possible there, way too many people, but I recommend you go there. PS- CaseOh has been there, and the Costco guys, they said that a BOOM!! read more

In-N-Out Burger - Chezburger - Burgers Near Me - Glendale, California

Waited 30 min just to find out my food wasn't even being prepared waste of time . Go to a location that values your time

2 Flying Dutchman mustard fried add whole grilled onions and yellow chilis - this is so good omg! Staff is always fantastic and as usual very busy!! read more

In-N-Out Burger - 2 Flying Dutchman mustard fried add whole grilled onions and yellow chilis - Burgers Near Me - Glendale, California

Food was amazing and the workers here are so polite. There is this one worker I think his name is Kris and he is such a hard worker. Definitely check out this In-n-Out read more

Good food I love to go there so much. I wanna go there every day, but I know if I go there every day it might not be the best for me but still I like the food there and I will go there any day of the week if it wasn't that bad for me I mean it's not really that bad but like we know what it does sometimes read more