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    First Watch

    4.1 (236 reviews)
    Closed 7:00 am - 2:30 pm

    Order First Watch Takeout or Delivery

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    FIRST WATCH ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Dogs allowed

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    Recommended Reviews - First Watch

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    Menu
    Jessica W.

    Visited for: Takeout juice order I came in to pick up a Kale Tonic for someone with a food allergy -- something I already knew was a safe option. While ordering, the staff member at the counter, Ms. Priscilla, mentioned their seasonal Watermelon Refresher. Out of curiosity, I asked what was in it -- not because I planned to swap anything, but because I was considering ordering both. She listed the ingredients, and once I heard it had freshly squeezed pineapple juice, I knew it wouldn't work for who I was ordering for. But I told her honestly, "That actually sounds like something I'd like." Before I could even ask, she said, "Then this one's on me." And just like that, she went and made it herself. That kind of unprompted kindness? Not something you get every day. It wasn't about the free drink -- it was the way she handled it. Thoughtful, present, and genuinely warm. We both said it made our day. The Watermelon Refresher itself? If you gulp it down, it tastes like chilled, freshly cut watermelon. But if you sip it slowly, the flavors roll in: Watermelon leading, Pineapple floating through gently, And mint showing up just enough to cool the finish. Nothing too sweet, nothing fake. Just clean, refreshing flavor. This one had me set. As for the restaurant -- the New Albany location is bright, clean, and has a calm, cozy feel. It doesn't feel like a chain. The chalkboard menus, fresh juice bar, and friendly staff make it a great daytime spot. I've never been big on breakfast, but this kind of service has me thinking about coming back -- maybe bringing someone who is a fan and grabbing another Refresher... or trying that Spiked Lavender Lemonade I saw on the board. Bottom line: Great service doesn't need to be over-the-top. It just needs to be real. And Ms. Priscilla made sure mine was. Would absolutely return. #SupportGoodService

    The Traditional Breakfast
    Beulah S.

    Pretty reasonable food. The pancakes are great and fluffy. The eggs are cooked well. I really love their toast which is just a side of most dishes. The coffee is nothing special. I also love the side of fruit, I can't remember which plate it came with. Service was pretty straightforward except we weren't sure if we were supposed to take it to the front desk to pay or wait for our waitress to pick it up. Then the awkward, "it's gonna ask you for a tip. Is it 20,22 or 25%". I'd prefer to write it myself. Ambiance is okay, nothing special. I've been to other first watch branches and I would say this is one of the nicer ones.

    Mimosa (with Cranberry) Mimosa (with orange juice in the back)
    Taletha W.

    Starting off, walked in very impressed by the amount of people and diversity in the establishment. That was refreshing. And it was Black History Month! So the diversity was amazing. Anywho, when we sat down, it took a little while before someone came back to actually greet us. 2 tables were sat after us, and they both were approached first with drinks orders before we were greeted. That rubbed me a bit wrong being that we had been there longer, so how?? But ok. When our waiter came to us after the other 2 tables, her energy and tone changed from how happy and courteous she was with the table right beside ours. The other tables received a "Hey, good morning.. how are you doing.. I'm doing well... well i have a child...." And so on and so forth. When she approached our table, she had gotten very monotone, as if we were interrupting her day. But nonetheless, the hunger was sinking in, so we (myself and my partner) just smiled it off and greeted her with how we expected to be greeted. Her first question to us was "how will you be splitting the bill," as if we were teenagers. It threw us off a bit to my partner said "huh?" She repeated her question "Are you splitting the bill or just one?" And we answered, "Just one." Why is that the question. I listened to her taking the other 2 tables orders, and she never asked that question to anyone else. So of course I was insulted. Moving on, We both ordered water and a mimosa, i also order a black tea(she brought every tea bag but no black tea lol). She asked if we needed more time to order food, which we did, and she said she would be back. When she came back, she came with drinks for our table, sat them down without a word, but went to check on the other 2 tables to ask if they were ready to order. (At that time We were, but were not asked when she brought our drinks). She walked away after taking their order, then came back maybe 5-10mins later to take ours. We kept it simple because at this point, i was pretty irritated with the customer service. We both ordered the Trifecta from the "Classic Favorites". Mine: eggs soft scrambled with onions and turkey sausage links, my partners: eggs over easy with chicken sausage. The neighboring tables received their food maybe 10mins before we did, and that became the conversation at our table. We never took long to figure out what we wanted, the waitress just took long servicing us. She would come over periodically to check on the neighboring tables, smiling, and conversing, but she only checked on us once which was when we were half way done with the food with no smiles and no side conversations. I'm a firm believer of NOT being rude to people that have to handle my food, so we remained courteous and respectful the whole time. My partner expressed that the waiter would give her mean looks or roll her eyes at her when walking from behind me. I can believe it because she acted as if it hurts to smile when she approached our table. Aside from our customer service experience not being the nicest, the food was pretty good, the atmosphere was really nice. All ages and ethnicities were here. Families, friends, couples, grandparents. It was a pleasant sight. As for Briana, we probably won't be back. Im not sure if there was an issue with me and my partner, if it was the fact that we looked young(we're in our 30s, probably the same age as Briana, and both doing very well for ourselves), or if she just didn't know us. I don't know, but she made our visit pretty uncomfortable. I would prefer not to feel unwelcome when going to eat breakfast. Her Customer Service isn't bad to everyone, obviously, but it was definitely bad with us. I suggest the waitress maybe letting their leaders know when they don't feel comfortable serving someone, that way the experience isn't horrible for the customer. (Does it make it ok to pick and choose who they want to serve, no. But it's not ok when the customer is not being treated equally, and slightly disrespected at the same time) Thanks First Watch for the breakfast. And all the best with business.

    Chickichanga
    Alejandra C.

    Visited here on a Monday morning around 11am. I was surprised at how busy it was but our service was great. Very cute and clean place. Food was really good. I order the Chickichanga which was delicious, it was like a crispy breakfast chalupa. The sauce on top brought it all together with the yummy potatoes. The French toast was good too, nothing crazy. Would definitely come back when I'm in town to try their other menu items.

    Short ribs poutine
    Carlos S.

    Came here for late breakfast on a Tuesday and we ordered the elevated egg sandwich and the pork green chili hash. Both were quite good. I'm adding the photo of the hash. Good service as usual.

    MORNING MEDITATION FRESH JUICE Orange, lemon, turmeric, organic ginger, agave nectar and beet.
    George B.

    I will say you can't go wrong with first watch! I must say the staff is always nice and friendly. They really get you in and out. This is a nice location to have breakfast or lunch meetings ! I love the morning meditation! The bacon and cheddar pancake is phenomenal!! The farmhouse skillet is amazing!! If you are in the area definitely stop in and get a good hearty breakfast meal!!

    Tri-Fecta

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    Jennifer G.

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    2 years ago

    First watch is great, love their juices!! Ambiance is very cool & calm even on the busy days I wouldn't mind dining in.

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    Sharon F.

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    3 years ago

    The food and service was very good per usual. First watch is usually very consistent in those areas.

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    6 years ago

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    2 years ago

    The food is excellent and ambiance was plesant print on menu too small. Need to up the font!!

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    4 years ago

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    3 years ago

    Really good breakfast. Not too crowded and fast friendly service. Recommend giving it a try.

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    7 years ago

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    11 years ago

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    3 years ago

    I love the food here. Staff is always friendly and it's great that you can put your name on waitlist before hand. It can be a little loud.

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