Grabbed takeout from here recently and enjoyed my food. The staff were polite, the food was prepared quickly, and everything tasted good. I will say that I would have liked my sandwich to be a little warmer, but not a huge deal. Parking is super convenient since this Firehouse Subs is part of a strip mall, so there's a big parking lot right next to it. Overall, I would definitely come back here for a sandwich! read more

Man - Firehouse Subs in the RDU are loosing when it comes to service. Decided to give the one in Briarcreek a chance. As soon as I walked in, there was no greeting. The first thing I heard was are you here to pick up. No actually I'm here to purchase a large sub. After Placing my order, a patiently waited for about 15 minutes for one medium and large sub. There was nobody in front of me whenever I arrived. Matter fact, two ladies working we're not working on anything when I walked in. They were both bent over behind the counter talking. I watched another gentleman come in behind me and was served horrible service by this lady. She just had a nasty attitude as if she just did not want to be at work and that us customers were bothering her. read more

Don't go to this location. They don't accept any offers at all. Owner is extremely stingy with everything. Go to the page road location for a better experienc. read more

Better than Subway! The turkey and Swiss cheese was a good combination...and you are supporting a good cause

We absolutely love this restaurant. My husband's been here several times and has really enjoyed the service as well as the subs. I went with him a couple weeks ago and the staff was amazing everyone was so friendly and seemed genuinely happy to be working at this restaurant. They are taking all the precautions to make sure that you stay safe with social distancing and masks. Needless to say the food is absolutely amazing, they also offer an option where you can order online pay online and pick up at a station in front of the counter. Very convenient. read more

Firehouse Subs - Rapid to go pick up!! - Sandwiches Near Me - Apex, North Carolina

Thinnest sandwiches I've ever had. Poor quality of meats. Don't waste your time and money here.

Two subs tonight, a club and a hook and ladder. Found a long black hair in each sub. Absolutely disgusted.

Half involved. I think this location didn't hear me when I said "fully involved" so my sandwhich lacked the lettuce tomatoes onions part. Otherwise the rating would be higher. read more

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delicious & ready quickly! always a favorite for me, but apex location is consistently fantastic!

Should have gone to Subway- and I hate Subway. I ordered a turkey with Swiss on wheat with lettuce, vinegar, peppers, onions and cucumbers. After 10 minutes, I got it out to my car and it had turkey and melted cheese and onions. When I walked back in I was told that it had cucumber on it. I asked if I could have all the ingredients including the cucumber that wasn't there. After repeating myself twice I got a soggy mess of a sandwich that was worse than any subway sandwich. Tasted steamed. Mediocre sandwich and awful service. Won't be back. read more

Trust those who Yelp regularly GREAT staff!!! I had the 8 inch brisket sandwich with light mayo, as suggested by the team behind the counter. I was not disappointed. It's not too big, so I recommend getting the chips and drink combo if you are [normally] hungry. Next time... no mayo for me. Recommended read more

Firehouse Subs - 8" brisket sandwich with light mayo & a small drink - $10 Next time... no mayo - Sandwiches Near Me - Apex, North Carolina

I think this location started under new management or ownership around 2021 or so - it's great service, clean, friendly staff - while other restaurants around have struggled to stay open, this place is thriving and you can count on it read more

I used DoorDash with this Firehouse. I ordered a Hook and Ladder and when it was delivered, there was no meat or cheese on the sandwich. When I called, the manager was questioning my claim. Of course he offered for me to come get another sandwich after I explained to him a few times I was not kidding. I ended up taking the messed-up sandwich to the store and was given a corrected sandwich. I guess the person making the sandwich was a vegetarian. read more

I was literally just here and the cashier Priti (that was the name on the receipt) was awesome. Very kind! However my review is so low because when I walked in, I was greeted by a lady and I said hi back but it was really loud in there so maybe she didn't hear me but, she then yelled at me infront of everyone "SO YOUR NOT GOING TO SAY HI BACK" , I found that extremely rude and unprofessional. It startled me (I'm a very shy person) but also I have worked in a sandwich shop before and I work retail, you should never talk to a customer like that. I felt very uncomfortable and I don't think I want to go back to that location if they allow behavior like that. read more

A couple of issues with my order today. First, I ordered the large turkey, bacon, ranch. Have enjoyed this many times. Today, bread was not toasted and tasted stale and the cheese was no where near melted. Second. Sandwich is 12.09 total came to 13.09 ? Should have been 12.98, which is what is charged at other nearby Firehouses. Receipt states " Food" 1.00. Have no clue what this means. We did tweet Firehouse and the owner did call, but I still don't understand his explanation. Felt ripped off, sadly will not be back. read more

Staff is mostly friendly and my order is always correct minus the pickle. It's never in the box. I even added an extra pickle to the order a few times to insure I'd get one and it's still left out. 3 stars because it happens 9/10 times. Staff is 4 stars. I always order online but the guys always speak to customers as if they personally know them. There's a few times I've been were a different girl and guy were working and they just weren't as friendly. read more

In Kendall, Fl I had the choice of either Miami Subs or Subway. Both pale in comparison to what a Firehouse hot sub tastes like. Apparently, they steam their subs not microwave? Whatever. They are damn good! This particular location has friendly staff and outdoor seating. They tend to keep their AC on the freezing side. So you don't feel compelled to stay long (maybe that's the point?). I can't stomach the other sub/sandwich chains but I'll do Firehouse! read more

Pretty good stuff here. Mostly hot subs with kitschy names such as "the hook & ladder," "the engineer," and my personal favorite, "the New York steamer." I'm just happy they're not from Cleveland. That would make for an awkward recommendation. I digress... You walk in, order, give them your name, and 5 minutes later, you're staring down a pretty good portion size of sandwiched awesomeness. Along with the sandwich, you get a bag of chips and a pickle slice. I'll give them points on the Claussens. There is no pickle but the Claussen pickle. One thing I recommend is to give them a name that's somewhat different sounding. You see, when my sandwich was brought up, the heavily-accented worker of middle eastern descent muttered "dahnna," to which myself, a danny, and a donna all raised our hands. Had I given them a fake name like Mortimer or Samwise, perhaps that wouldn't have happened... The chips, to me, are cheating. I can't give a star for chips you can buy at a grocery store, or just get a sub, take it home, and eat with chips you have at home. If I'm going to pay for a combo, I want fries, tater tots, wedges - y'know something not found in my pantry. Overall they're a-ok with me. Pretty standard lunch fair that's a cut above subway and quiznos. I just wish they served fries. read more

I was really surprised by this self service sub shop. Same prices as Subway, but you get more food and it's better quality. Their ingredients were very fresh and their sandwiches very appealing. The people working were very nice. Not very crowded, however. I hope they stay in business. Also, they have a pretty good kids menus, including PBJs. read more

Great food and hot sauce. I bought a small glass jar of the hot sauce with the fire hydrant. Sweet with a bite, very tasty. Good gyro. Will go again! read more

Was running late after a 90 minute oil change and needed to bring dinner home... Was in the Beaver Creek area and decided this place looked solid - how can you go wrong with hot subs... Ordered the Meatball sub and Pastrami & Cornbeef sub.... And took them to go so the wife could get her dinner as well... Got them home and was very unexcited.. The meatball sub was definitely the worst of the two.. the Meatballs tasted like frozen meatballs that were frozen since the ice age.. Very little taste... The marinara sauce too was very blah... The Pastrami sandwhich in my opinion saved the meal and got this place to jump from 2 stars to three stars... The cool thing about this place if you dine in is the coke machine with the 100 different flavors.. It's not terribly expensive, would I go back... Not sure... jury is still debating read more

I'm a huge fan of this chain. My personal favorite is the NY Steamer (Pastrami & Corned Beef). Exceptional sandwich! I also like the Hook & Ladder (Turkey & Ham). They have a large selection of hot sauces to try with your sandwich. I just love the place. Whether in Gainesville, FL, Jacksonville, FL, or Apex, NC they're all very good. read more

Firehouse Subs - Datil Pepper Sauce makes me homesick. Hell, Firehouse Subs makes me homesick too! - Sandwiches Near Me - Apex, North Carolina

Good Sub, fast service. I really liked the welcome everyone got when entering. Made you feel that you where not going to be overlooked. I got the Italian. I am a little odd but i like Mayo instead of the oil and Vinegar. Also I thought they had what i call (hot wets) very small spicy crushed up and diced red cherry peppers. What they had where huge slices of these scorching hot peppers. I half blame myself for not visual inspecting them first. But i had to take them out after the third bite. read more

Service has really gotten bad. Restaurant wasn't busy but still had a hard time finding a clean table.

Family favorite...always great subs! We also like the online order option for a quick pick-up.

Chicken bacon ranch was amazing... huge portions! A little expensive but worth it. Staff was lazy and talking the whole time and they were not very friendly. Went on 4/7/2011 read more

These guys are awesome! The first time I went in I had just got out of the ER after a motorcycle accident. I had a broken collar bone and a few bruised ribs. They helped me to a table, took my order from there, brought me my drink and cut my sandwich into small enough pieces that I could pick up with one hand. They did it all with out being asked. They recognize me every time I come in and always ask how I am doing no matter how busy they are. On top of all that they make some killer sammiches. The pork and slaw is my favorite. But everything they do is awesome. Keep it up guys you're doing a wonderful job. read more

Always a good choice if you are in the mood for a sub. A little expensive but they drink machine in Apex is amazing.

Disclaimer: I'm not a sub/sandwich girl but I do love a great healthy fresh sandwich and I have to say, Firehouse subs surprised me. The first one I had was on a drive down I-95 so somewhere in Virginia and I was shocked how delicious the Hero Sandwich was and then we had a repeat here at the Apex location and it was delicious. So so glad we have discovered them. I control my portions so only ate half of the large or a medium. Good work creating delicious sandwiches with great service! read more

Their veggie subs are AMAZING! As a vegetarian, it can be hard finding good fast food options! Fire house never messes up my order and always makes delicious sandwiches! read more

Nice staff greeted us when we walked in. Subs were made quick to go and exactly how we ordered.

We LOVE Firehouse Subs. They are a little higher than most but they make up for the extra cost in taste. We like to eat the italian sub. Whatever dijon mustard they use on their sandwiches is great! The downside is that this place gets crowded during peak business hours. read more

We love their subs. My husband gets the Italian, I get the Hero and both are delicious. But they're pretty expensive. And if you get chips or a cookie with a drink you're looking at at least $10 for a combo with a small sub. But service is quick and ingredients always taste fresh. Just wish it wasn't so pricey! read more

Firehouse has always been the slowest sandwich restaurant in the history of sandwich restaurants, but this location takes first place in slowest service on the face of the planet. 25 minutes for one sub???? Are you kidding me??? It's putting cheese and meat on bread! It's minimal effort with limited ingredients, how could it possibly take that freaking long?!? Absolutely absurd, will not ever return to this location read more

Great food! Firehouse is my favorite! The service at this location goes above and beyond! Very fast and friendly

Slow slow slow this morning. Zero sense of urgency among employees. Would give 4 stars if speed was up to par.

The best Italian sub around! friendly, prompt service every time. Love the huge selection of hot sauces and drinks. Would be five stars except that it's a bit pricey. read more

Always friendly greeting. Food always fresh and incredibly tasty. Always clean and neat.

Always friendly as soon as you walk in the door. Always clean and awesome atmosphere. Food has never been bad and always taste fresh. Love the online app u can order from and they will have your food ready for u as soon as u hit the door read more

I came here 9:21pm on 10/25. A younger white guy made my sub.. I think he had longer blonde hair.. he was professional and I could tell he took pride in what he did. He didn't just throw it together, he made this a perfect sub. It is picture perfect. read more