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    DSW Designer Shoe Warehouse

    3.4 (65 reviews)
    ModerateShoe Stores
    Open 10:00 am - 8:00 pm
    Updated over 3 months ago

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    Entrance
    Nicole R.

    I came in looking for running shoes and tried on a few pairs. I picked one that fit me well and was on sale. At checkout, the staff signed me up for their rewards to get an extra 15% off. It was great value for the shoes and good service.

    Dressy shoes for cruise!
    Julia L.

    Love the shoe selection at DSW! Prices are reasonable in the variety is exceptional. Just got these adorable shoes or an up com

    Diane M.

    I was excited to find a pair of Nina dress shoes and a new purse for myself! I was not happy when charged $59 for my "Sak" bag when the price tag had $49 on the tag. In fact, I recall seeing all these style bags (red and black) had all the same price of $49 attached. This is why I asked "Jess" my cashier directly what the price was and why she rang up $59. She said "$59 dollars." After stepping away from the counter I pulled out my shoes and new bag to double check. I waited in line again and showed "Jess" my findings and she called a person with the manager key over to do a refund. I did not receive an apology or a smile. This is a shame.

    In black
    Cheryl K.

    What a delightful way to spend an hour or two! I've come to love this place. Although, it is harder for me to find my size since I also go by the name "Bigfoot". I can wander down these aisles for days in a shoe state of mind. I especially like checking out the clearance section. But, be forewarned, sometimes the "clearance" price isn't any cheaper than the normal price on a similar shoe. However,I put that pair of shoes on, and for a brief moment in time, I'm the world's most famous runway model walking towards that mirror. It's not uncommon to see me pondering whether I really need another pair of black shoes....but, they're so cute and they're only $30 bucks! And designer label! The only part I don't like is having to do the percentages in my head, but that's only because I'm terrible at math. Otherwise, I love the store! If you spend the time you can really score some good deals here and once you find out the sizing for the different brands....check this out, you can go online periodically and check their clearance section. I've done this and gotten brand new shoes, never touched anybody else's tootsies, at a SMOKIN' price. If you have the means, I highly recommend it.

    Ice
    John C.

    Warehouse is the perfect noun for this place as I feel like the ceiling height is 100 feet in the air. They have a lot of shoes, I meant a lot. I'm not necessarily convinced that the prices are anything to write home about; however, it is convenient. I would venture to say they have most styles that you could want and typically in the size you need. Boots (dress, hiking, and work), sneakers, slip-ons, sandals, dress shoes, heels, flats, pumps, wedges, and the list goes on. They also have accessories like socks, belts, and leather goods.

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    Photo of Kathryn L.
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    4 years ago

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    8 days ago

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    29 days ago

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    5 years ago

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    7 years ago

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    3 years ago

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    5 years ago

    Decent selection but poorly managed. Manager came to register to help with return then went back to walking around despite the line.

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    Photo of John C.
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    7 years ago

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    8 years ago

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    9 years ago

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    Photo of Tracy D.
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    4 years ago

    Don't say your store opens at 9 when it actually opens at 10. It's not that difficult to keep a Yelp page updated.

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    5 years ago

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    8 years ago

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    15 years ago

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    4 years ago

    Update your store hours y'all don't close at 9 on weekdays. I drove all the way here to find out you actually close at 6.

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    Photo of F E.
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    4 years ago

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    5 years ago

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    13 years ago

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    Carrie M.

    Helpful 5
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    13 years ago

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    19 years ago

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    14 years ago

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    Carrie M.

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    16 years ago

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    7 years ago

    Amber and Donovan were great to work with. We appreciated the patience and very helpful tips!

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    13 years ago

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    Carrie M.

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    16 years ago

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    14 years ago

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    13 years ago

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    Carrie M.

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    11 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - DSW Designer Shoe Warehouse

    Review Highlights - DSW Designer Shoe Warehouse

    love that i can find uber cute strappy leather sandals in a teal color and on sale in their clearance section for $20.

    Mentioned in 10 reviews

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    DSW Designer Shoe Warehouse

    DSW Designer Shoe Warehouse

    3.5(45 reviews)
    9.0 mi
    $$

    Hightailed it back to the clearance section as I love to do. Found the most adorable designer pair…read moreof shoes which I had to have. Who can pass up cute shoes for a mere few dollars? Not me! Our cashier, Lily, was super friendly and helpful. She deserves a raise! This is a nice store; clean and inviting.

    I do not like this location. Its the second time ive been here since I moved here and both have…read morebeen underwhelming in service. Wish I had noted the last associate's name. But Im here to complain about the service, or lack thereof, tonight. Marissa was the cashier. No friendly greeting, smile, nothing. When it came time to pay I wanted to use my rewards. Which at that time I had the shocking discovery my rewards account had been compromised. I had recently had some fishy email activity so immediately this lined up with that. She could tell I was bothered and worried about finding out my account has been compromised. She did not offer to call customer service to see if theres anything they can find about how/when it was hacked or what not. Zero effort given to help me. And zero pleasantries on her part at all. She asked me the same question 5 times. I told her repeatedly I never had the dsw app downloaded so I could not give her my shoe lover reward number or whatever. All I know was my account was linked to my email and phone number which apparently the hackers have changed. Left a bad taste about this location. No empathy. No problem solving skills. No friendly free smiles. Just basic retail workers that have no common sense on how to troubleshoot or provide service. They only know how to click a few buttons, rinse, repeat. I did not expect her to solve anything bur just her lack of initiative to call customer service or act like she cared.

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    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse

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    WSS

    WSS

    2.1(9 reviews)
    6.6 mi

    Received a pair of sneakers for Christmas with a gift receipt I want to go to return them. They…read morewere never worn. They're still in the box because there is 7 1/2 and I wear an eight I went to the store to return them for a bigger size and I was told I can't final sale. It's got a yellow sticker on the box. I said it doesn't matter that I have a gift receipt and you've got about 25 pairs out there. I just need a bigger size they said no I said well I don't know what I'm gonna do with these sneakers. He goes well. I don't know what to tell you if you're not gonna exchange them, so I called corporate still waiting for an answer of when I can get my sneakers. This is ridiculous.

    Have mixed feelings about this store. We stopped in here as there was a huge sign marketing the…read moresale of shoe brands my children wear (Vans/Nike). As we entered the store there were five salespeople at the front counter. Mentioned this was our first time in here and we were told if we needed help to let them know. As we wandered around I found some Vans that had cherry blossoms on them. My daughter spent three years in Japan so I thought she would like them. The prices were marked at 2 pairs for $99. I sent her a message and she said she would love a pair of white ones two. Score for me as I like to get my Christmas shopping done by August. I found her size and didn't even need assistance as they were all located below the displayed shoe. Went to check out and was told that that particular shoe was not part of the sale. I was not told that until the cashier had rung it up and my husband had paid for it. I was not paying attention as I was still texting my daughter. When I questioned the total that was when I was told it wasn't part of the sale. So, will I return....No! I will go when my daughter visits but I will not personally spend money there again. I'm big on customer service and having everyone congregated at the front instead of being on the floor was a turnoff. Also, I DO NOT like when things are not marked correctly. As the pictures show it appears that all of the shoes are on sale.

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    WSS
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    DSW Designer Shoe Warehouse - shoes - Updated May 2026

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