Don't let the Boot Barn employees tell you that the commercial discount only works for certain…read moreitems only, it works for all items! Especially the location in Scottsdale! The location here is very helpful got asked multiple times if I needed help. Got a work boot for my Mom. The Lady Sydney was very stingy about giving the commercial discount to my Mom. She got a safety boot, socks and boot covers. She only did the discount for the safety boot only and told my mom it only works for safety boot. (Not true we've got the discount on all items in Wyoming, Utah, California and Texas.) We asked for the manger to get it resolved and at the end Sydney said she didn't know that it could cover for all items.

Great store, awesome selection and love the free hat shaping and boot stretch services!read more

I came in looking for running shoes and tried on a few pairs. I picked one that fit me well and was…read moreon sale. At checkout, the staff signed me up for their rewards to get an extra 15% off. It was great value for the shoes and good service.

I came to pick up my boots before close which was 8. And the lady working was extremely rude and…read morekicking everyone out and locked the doors up way before 8. Everyone walking out told us to not even try, the mean lady working won't give anyone a chance to finish up their shopping

Nordstrom Rack is located in the Tempe Marketplace. This store sells the cast offs and over…read moreabundance from their regular store. Some deals to be found here. It was busy and active in there. Nicer brands available here. A sale on their designer sunglasses. Shared parking lot.

Employees are not knowledgeable. Called and asked if they had regular items like Nordstrom…read more"regular" stores and was told yes, they are a "regular store" even though it's listed as an outlet. Confirmed twice. They said okay, so I go, waste my time, they in fact do not have all the things the regular stores do.

Nice employees, very helpful. The prices were pretty reasonable and they had a wide selection. Yes,…read morethey do have men's shoes which may not be evident upon looking into the store. They had lots of nice padded benches to sit and try on shoes :) They carry all of the major shoe brands. Overall, I would definitely go shoe hunting here again.

I went into the store knowing exactly the kind of shoes I wanted. One pair was available, but the…read moreother one was only available on clearance at a store in Virginia. Not only did Janessa (the store manager) and her associate (I can't remember her name, but her ID # is 100933) make sure that they got the Virginia store to send them to their store at no additional cost to me, it arrived in less than a week and they still honored the BOGO half off price for that pair. Other than the price and selection, their great customer service is why I always go to Rack Room for shoes before going anywhere else.

The service was great. We called ahead and got what we needed. The person over the phone was really…read morehelpful. The staff and structure in the store was definitely a wow factor. Great service, the guy that helped us listened and provided great recommendations. Huge selection with socks and shoes. We were impressed with their VIP rewards and shoes we joined. Great value all around. The price of the compression socks was definitely a bargain.

I was told how great this store is by a consumer of mine, so we decided to give it a try!…read more We were greeted right when we walked in, told if we needed anything to come get checked in. I went in knowing exactly what I wanted, they are a birthday gift and I already have this pair for myself! So I grabbed the Hoka shoes I wanted took them up to him and got my name put in the little tablet with the shoes and size I wanted. My husband found a pair he wanted to try on so he got all checked in and then we waited.. and waited and waited. As employees kept coming in and out of the back room just looking out the door with tables in hand and did nothing! The other employees were helping other customers. they have a lot going on there with treadmills to try running with the shoes, they have some other stuff that helps to show how you stand and what kind of support you need. Looking around it seemed like a complete cash grab! Good for them for selling the illusion! So we waited about 30 min before one of the guys was like I'll take care of you guys soon! My husband asked for 3 different pairs of running shoes, he brought out one that was correct the others he said they didn't have the right color but here are these ones! As he tried on his shoes, I let the young man know I just needed the ones I picked out and I wanted to buy them no need to try them on! I feel at that moment he knew there was no up sale for me and he was kind of short after that! So my husband picked the ones he wanted, we went up to pay and he hit us with the VIP package $20 dollars to be able to try the shoes for 90 days and if we didn't like them we could return them! We declined the offer, he kept trying to the point where the other gentleman stepped in a little more FIRM TONED and said " if you do not do the VIP package you will not be able to retain your shoes if put on outside the store, they need to be on brand new shape not worn at all." We said that's ok thank you we understand. They still tried putting us in the system and said it's in case we forgot the receipt if we wanted to return then we wouldn't be able to! It's like you all just told us we weren't going to be able to anyway. No thanks! About$400 dollars later we say thank you and they said Nothing! No GOOD BYE NO THANKS FOR SHOPPING HERE.. nothing We were nonexistent when we didn't take the bait! If I didn't need to head out of town I would have waited on the gift and gone else where. They are not worth the time! I know the shoes we bought were worth it, just wish we spent that money at a facility that would have valued our business and time. We will NEVER BE BACK!!

Staff is knowledgeable and helpful. Great service. Good selection. Christine was a pleasure to work…read morewith for my daughter's pointe and dance needs. I would definitely go back.

I wish I could give negative star!!!…read more I just purchased shoes here and walked out with a terrible feeling because of the rude attitude from the older lady working there. Spending money on a Friday night and leaving upset is not acceptable. I had a very disappointing experience at this store. When I came in with my daughter to try on jazz shoes, the older lady working there was rude from the very beginning. I asked her to bring both styles for my daughter to try, and she responded with a negative attitude like it was a problem. She didn't want to let her to try both styles. . Instead of simply bringing both pairs, the older lady refused, saying one "wouldn't fit." That decision is not hers to make it's the customer's choice to try and compare. Today was my first time visiting, and I was shocked by how unwelcoming this employee was. A sales representative should be helpful and friendly, but instead she made me feel like I wanted to walk out immediately. While my daughter was trying both pairs, I asked my daughter questions to make sure the shoes fit well (since there is no return policy). Instead of letting us focus, the lady kept interrupting by negative talking and being rude and It made the entire process uncomfortable. There are so many other stores that sell dance shoes, and I wish I hadn't wasted my time here. If this store wants to keep customers, they need staff who actually want to help, not drive people away.

We love this store! They have the coolest shoes and clothes. We always find New and in style items…read more Everyone is always so helpful. They offer a military discount. You get premium quality clothes for a great price.

Great discounts on good shoes a lot of clothes as well and the staff is very friendly and helpfulread more

Mycaah the owner is so funny and knowledgeable about boots. I had an amazing experience laughing…read moreand trying on boots with her. If you need authentic, handmade leather boots go to AZ Boot Boutique!

Amazing place! Had a great service her name was Marie Flores she was very kind and friendly and I…read morejust couldn't stop looking around because there was so much to see! Hope you become a well known boutique! I don't know how your not already! I picked a pair of teal boots but wanted to get all of them because there were so many selections around me I couldn't choose! The value of my boots are wonderful! I would like to get another pair some time!