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Vans Outlet

4.3 (16 reviews)
Open 10:00 am - 8:00 pm

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First off, I've been wearing Vans since the 80's...I use to buy them from the Bare Cover years ago. Also the Vans store at Metro Center. My experience at at Arizona Mills tonight was awesome. I lucked up on Efren and Val. They should be employee trainers for customer service. They went above and beyond. I'm color blind, they took their time helping me out not only shoes but socks to match. Very patient individuals, while the store was crowded. Even as they were about to go home. Thanks for the great customer service experience...that is a lost art! Keep up the good work Efren and Val!!

Brielle R.

Store was super busy but still got great customer service. Had a great deal going on, saw lots of people buying about 3-4 pairs of shoes at one time which was rare compared to other stores so that goes to show you the sale was good. Definitely will be buying from this store again.

Bad a** shoes
Brittanie K.

I went into this store yesterday (9/20) on the hunt for a specific look. I casually mentioned this to the "bouncer" and homeboy got on his walkie talkie and told his team what to search for and what size. By time I got into the store Eric W greeted us to get a few more details on what I needed, then went to work on finding the perfect shoe. Him and everyone in the back sifted through so many shoes, presenting maybe 15+ different styles and were eager to help rather than seem bothered. We didn't end up finding exactly what I was envisioning, but with their killer deals I couldn't pass up a pair of unicorn shoes (which my pediatric patients are sure to love) and a cute sweatshirt. I wish I had everyone's names from that shift. I was honestly blown away with how great everyone was, it was like a Dutch Bro's experience at a Vans store. Give these guys a raise!

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5 months ago

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2 years ago

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4 years ago

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5 years ago

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4 years ago

Drew was extremely helpful yesterday with my purchase and I will likely purchase from this location again and again! Thanks Drew! :)

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6 years ago

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5 years ago

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9 years ago

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Ask the Community - Vans Outlet

Does this location have a clearance section?

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Review Highlights - Vans Outlet

Julio asked me how I was doing and if I found anything, just making friendly conversation even.

Mentioned in 2 reviews

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Road Runner Sports

Road Runner Sports

(409 reviews)

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Great place to buy sneakers. They have a 90 day free trial. If you don't like them return them…read more Plenty of options to choose from. Staff were friendly and helpful. Treadmill in the store so you could try them out. Plenty of free off street parking. The value is you could return them in 90 days, no problem

I was told how great this store is by a consumer of mine, so we decided to give it a try!…read more We were greeted right when we walked in, told if we needed anything to come get checked in. I went in knowing exactly what I wanted, they are a birthday gift and I already have this pair for myself! So I grabbed the Hoka shoes I wanted took them up to him and got my name put in the little tablet with the shoes and size I wanted. My husband found a pair he wanted to try on so he got all checked in and then we waited.. and waited and waited. As employees kept coming in and out of the back room just looking out the door with tables in hand and did nothing! The other employees were helping other customers. they have a lot going on there with treadmills to try running with the shoes, they have some other stuff that helps to show how you stand and what kind of support you need. Looking around it seemed like a complete cash grab! Good for them for selling the illusion! So we waited about 30 min before one of the guys was like I'll take care of you guys soon! My husband asked for 3 different pairs of running shoes, he brought out one that was correct the others he said they didn't have the right color but here are these ones! As he tried on his shoes, I let the young man know I just needed the ones I picked out and I wanted to buy them no need to try them on! I feel at that moment he knew there was no up sale for me and he was kind of short after that! So my husband picked the ones he wanted, we went up to pay and he hit us with the VIP package $20 dollars to be able to try the shoes for 90 days and if we didn't like them we could return them! We declined the offer, he kept trying to the point where the other gentleman stepped in a little more FIRM TONED and said " if you do not do the VIP package you will not be able to retain your shoes if put on outside the store, they need to be on brand new shape not worn at all." We said that's ok thank you we understand. They still tried putting us in the system and said it's in case we forgot the receipt if we wanted to return then we wouldn't be able to! It's like you all just told us we weren't going to be able to anyway. No thanks! About$400 dollars later we say thank you and they said Nothing! No GOOD BYE NO THANKS FOR SHOPPING HERE.. nothing We were nonexistent when we didn't take the bait! If I didn't need to head out of town I would have waited on the gift and gone else where. They are not worth the time! I know the shoes we bought were worth it, just wish we spent that money at a facility that would have valued our business and time. We will NEVER BE BACK!!

Vans Outlet - shoes - Updated May 2026

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