Nordstrom Rack is located in the Tempe Marketplace. This store sells the cast offs and over abundance from their regular store. Some deals to be found here. It was busy and active in there. Nicer brands available here. A sale on their designer sunglasses. Shared parking lot. read more

See all

What a joke. Nordstrom used to have the best service, now the employees treat you like you're ruining their day just by existing. I had to practically hunt someone down, only to get met with a blank stare and zero help. They literally walk the other way to avoid making eye contact. I'm not paying premium prices to get ignored by miserable, checked-out staff who don't know a thing. Absolute garbage, work on getting a better team. read more

Always loveky things on sale and easy returns. Nordstrom is a great store to shop... I have shopped for many years -at Nordstrom in Mall of America, MN read more

Was there first thing, on the Saturday following Thanksgiving, and it was relatively empty! Score. No fighting for sizes when there's only one left or having to maneuver around folks who look lost! I found way too much and was luckily working, so had a finite amount space in my luggage, so I couldn't go crazy. What am I thinking?!? I'm a flight attendant, so I just filled a packable bag with my goods. It was filled with a nice assortment of sweaters! The store was really organized and clean. It's normally too overwhelming for me to go into those places with all the people and chaos, but everything fell in line for me that day! read more

The valley has multiple locations but I always find this one to be my number two choice location because it's close to home and they typically get new and high-quality items much more frequently than some of the other locations. It's always easy to get a staff member to look for a size or pull up a location that may have something I looking for if they don't. If your a Rack Shopper then this will be up your alley. If your not, then your still good... just do like me, show up during the weekday, and limit yourself to what you looking for. For me, it's always men's shoes to start (Size 13 please) followed by kids shoes, then dress shirts, clearance racks by size, and then then the register to get out in 20 mins. Also Plenty of parking in front of the store. Would be great if they were able to accept ApplePay or any electronic payment to make it even easier. read more

I am a male and I enjoy being fashionable. There... I admitted it. I generally wear upscale, high quality, classic looks that I can wear for years. That being said, I also like getting great deals I like Nordstroms at the mall, but never had that great of luck finding super deals at Nordstrom Rack. It is a nice store and friendly employees. But, even though generally cheaper than Nordstrom, it doesn't beat the sales and clearance I have found at the original. read more

I went in to Nordstrom Rack at Tempe Marketplace to take back 2 pair of shoes Oc's and Hoka and get a bigger size, I was really impressed with one cashier in particular/ her name is " Ciara" Very helpful and went very easy! She is excellent at Customer Service and went above and beyond to help me! This employee should be acknowledged as an excellent employee! Normally I wouldn't take the time but she is a keeper read more

I was in earlier in the day. I was serviced by Alison and she absolutely rizzed me! Great girl! Helped me find new underwear and man I needed them bad so that was great. read more

Love the designer styles but at lower prices! I like finding unique pieces for myself and my home here...

Really nice store. Just did a return and wasn't a lot of people in line. Love online shopping and it's easy to return instore. Great deals! read more

We came here to walk around and shop on 6/29/21. This particular Nordstrom Rack was organized and looked clean when compared to other locations that I had been to in the past. It was fairly large and everything was labeled so it was easy to find what we were looking for. Just like other locations, sometimes they might not have something which was okay but when they do have it, the price would be a lot lower than the original price. I would check it out next time I'm in the area. read more

We strolled around Nordstroms last month here a few weeks ago while enjoying the warm sun. Took my gal here to get some clothes and anything she wanted to get. I didnt really find anything interesting for me as a dude lol. Because i dont usually shop at places like these. But anyways we purchased some things. Customer Service was good. No problems at all. read more

I was at the Nordstrom Rack for about 30 mins. Everyone left me alone about the mask - that I have a legitimate medical waiver against. After picking out 5 or 6 items - the cashier made a huge deal out of my not having a mask despite my waver, that I offered to show her. If this how Nordstrom Rack treats people who are blind, deaf or other disabilities? It seams as so... In the end, never forget that The Nordstrom Rack does not sell anything that you can not get on Amazon, AND I was able to get same day delivery for free. read more

This Nordstrom Rack seems smaller than others and there wasn't as much selection to choose from. However, I did manage to score a sweet deal on some clearance Paige jeans (About 90% off retail price wow) and the people working here were friendly. 3.5/5 read more

Walked in here with a return and the cashier turned me away. I asked her why they couldn't return and she didn't give me an answer. She said she would ask the manager (who was right next to her) and he didn't even come over to look at the item - just simply said no. The funniest part is I drove to the Chandler location and they returned the item NO PROBLEM. ZERO issues. I even asked if this was something they normally didn't return and she said "It's not a problem - you have the packaging and the item has not been used". She took her time to look up the item with a telephone number and I was given a gift card (all I expected in the first place). It's interesting how you can have such different experiences based on management. I recommend going to the Chandler location if you don't want lazy customer service. Thanks to the Chandler location for saving me as a customer. I shop at Nordstrom Rack frequently and have NEVER ran into an issue like this. Would not recommend this location. read more

Fantastic display of customer service at this location. I had lost my car keys and multiple employees had stepped up to aid me in finding them. Efforts reaching Leah's such as pulling security footage! Excellent crew of employees at Tempe marketplace Nordstrom Rack!! read more

Great service! Friendly staff, Deb & Jody helped me find quite a few clothing items! Made my day.

The shopping experience was effected by the fitting room employee. She was constantly shouting as a reminder to everyone to bring out the clothes on the hangers, even after initially asking you to when told which side to go. Resulted in me more focused on that to miss out on leaving a pair of shoes in their "cubbies" for the fitting room. I'm SO bummed I left those beauties behind. read more

Each location does differ and this one has much more purses and cosmetics than other locations I've been too. The shoe dept isn't so great here because it's not what the real Nordstom sells....It's more like what TJ Maxx sells. Average shoes not high end shoes. The other problem at this location is that their is NO HELP ON THE FLOOR. I wanted to look at a pair of earrings in a locked case but not one person is on the floor. I did purchase something and told the cashier. The cashier said to me that at this store if you want something in a locked case then you have to wait in line and get the cashier to help you. The funny thing is that he didn't even offer to show me the earrings. read more

Huge selection. Great prices. Clean and organized. Coming from Seattle this is an upgrade from their downtown location.

Nice Rack! Good Deals and Organized Too! This is the NICEST RACK I have been to. Very clean and organized and the place to go for your Lucky Jeans at a nice discount. It might not be the largest Rack around, but sometimes there is more to a Rack than size... This will be a really punny review.... Lol... Lots and lots to choose from here, but sometimes limited on sizes for us 6'4" tall guys, but a great overall spot to upgrade your clothing situation... Stop in and PUT SOME PANTS ON!!! read more

Manager was really rude, I tried to exchange some shoes and I couldn't exchange them without the receipt not even for a gift card or other merchandise read more

THIS IS FOR TARGET AND NOT NORDSTROM ( who incidentally read my review and reached out to me in NORDSTROM fashion! ) Now help me change stores ‍ TARGET TEMPE & SCOTTSDSLE, AZ. Cleanliness and customer service I give you a 5 but if a DM ever tried to shop for bedding, curtains, home goods you'd know the frustration. As a consumer in the day and age that retailers are making it easier and easier to let us order from Amazon while complying that Amazon is the devil. Most big chain retailers don't give a s*** about the horrible customer service that drives their bottom line in the toilet. Doesn't seem like that with Target. Your customer service is usually pretty good. True my standards have been lowered over the years. I've men in retail upper management most of my career. Retired now. So stop disappointing me w/your constant out if stocks on these items. The male associate that helped me today was great. Offered to find matching curtains from another Target. Its 117° here today. I was looking for a quick fix. Not travel in this heat. It's not that hard to keep enough stock on pillow shams. Your buyers should know that if you have 2 queen comforters to have a min of 6 shams. Same w/drapes. It took me 3 trips to the Scottsdale Target to get 4 matching drapes. The hook only holds 2. Each time I came back there was 1 on the hook! We shouldn't have to do your guess work. Maybe I'm just heat bitching now but I ended up leaving a cart w/a min of $600. After changing my mind on colors to get what I needed. I could not succeed. Sorry for your loss. Your employees were helpful. Just didn't feel like driving around. I'll order at Amazon.... read more

I saw some shoes today 07/27 that I also saw last winter but they were dirty and box was dusty. I walked to Ross to think if I'm going to go back to get those dirty shoes or what. Well I asked to speak to a manager to see if I can get a $1 discount. Well he got on the phone didn't ask any description of the show and wouldn't give me his name then he hung up. I never made demands I just asked a question. read more

I recently visited this location with my husband. I immediately headed over to the office separates displays. After several minutes I noticed that a particular security guard kept watching us. Af first I thought I was paranoid so I shrugged it off. I walked a few feet over to a different direction and there he was. I found it offensive that the store was packed but he decided to watch us because: 1) we are two minorities in a predominately white store. 2) I am a regular patron of your department stores and spend on average of about $1k at your chandler & Scottsdale locations monthly. 3) we gave him no reason to believe we were doing anything wrong but minding our own business. Thank you for truly ruining my shopping experience. I'll be going to Neiman or Sak's from now on for my work attire. Maybe you should try training your staff to not preemptively judge your patrons based on ethnicity or background. (My husband & I are both engineers.) read more

Terrible manager not accommodating to returns. Will NEVER shop at this Nordstrom again. Could offer a store credit or other options which other associate said they could do them manager said they couldn't. read more

We loved our first visit here. We called before we went and Dulce answered the phone and told us she had a Vitamix blender that we were looking for in Stock. She said she had one that normally goes for $600 at a low price of only $250. We got to the store and the greeter called up Dulce. Dulce brought the blender to us from the back somewhere. We opened the box and searched the model # and confirmed that it does in fact normally go for $600. Dulce was nice enough to check us out with some kind of mobile device she had. We didn't even have to wait on the long line they had. Dulce really made our visit worthwhile. Give her a promotion already! She's a good worker. The store had some good deals on shoes, shirts and coats. There was a lot of cool accessories and snacks as well. We'll have to come back again when the store isn't closing in 10 minutes so we can really see what they have to offer. read more

Nordstrom Rack - Vitamix blender!, we got a great deal on it. - Women's Clothing Near Me - Tempe, Arizona

This is like an overpriced tjmaxx. I bet there is something here for everyone though. I got two pair of nice sandal/wedges for under $100.00. You get $5 off for downloading the app at the register. read more

I have never experienced such horrible customer service in my entire life. The Manager Deb believes that her employees are right and the customer is wrong. I went to this store to get three specific items for this evening and spent over $200 on clothing. I got home after a 1.5 hour round trip and realized that the shirts I came there for I did not receive. I called and Deb said that there was nothing that she could do for me inconvenience. This is an absolute joke and if this is truly the policy of Nordstromrack then this place should not be in business. FIX YOUR MISTAKE AND MAKE THE CUSTOMER HAPPY!!! read more

I was in this store for 3 minutes. Unfortunately what I went in for was sold out, no biggie! I decided to look around. Everytime I turned a new sales associate was asking me how can they help, what am i looking for, yadayada. Panicked and left because I wasn't able to have time to actually browse products but was hounded by everyone who worked there. Sad. read more

I really like this store. Most everything is 50 - 70% off. Mostly I just buy makeup. It changes all the time from what they carry so I check in about every other month. They currently have Smashbox On The Rocks palette, Lorac, Pulp Fiction palette. They have a small selection of plus size wear. Occasionally I find something I like. They have racks and racks of ladies wear as well as a kids dept and men's. They carry a large selection of shoes of every size. For us ladies with large feet they have sizes 11-13. Yeah! In addition to clothes they carry some home items like towels and pillows. read more

See all

Rude customer service. I was about to buy Stuart Weitzman boots and noticed there were scratches all over the leather. The price tag was $200 for these boots, which is completely unacceptable with the scratches. I asked if there was anyway that she could discount the shoes due to the scratches or if there was any leather polish she could recommend. She replied shortly with a rude hastiness "We don't do discounts, and "I don't recommend anything". Extremely rude. For that price, the least she could do was try to polish the shoes to remove some of the scratches. As I was about to walk out, she forgot to put one of my items in the bag, which I'm sure was on purpose. I'm disappointed and dissatisfied with the quality of customer service at Nordstrom, and unfortunately I've had similar bad experiences at the main department store in Scottsdale. I don't understand why Nordstrom hires incompetent sales associates. The manager should not tolerate such rude behavior to customers. I won't be shopping here again, which saddens me. Nordstrom used to be the best. read more

I was not serviced at check out for about 15 minutes when there was clearly an available associate behind the register who pretended to be busy doing nothing. Two other employees came to the front, and as sad as I hate to say it, the minority was the first to wave me to her register. The employee who didn't wait on me for the 15 minutes gladly took the next customer (blonde white woman) to a register. They also didn't give me a bag for the items I purchased and rather shoved them at me. When I asked for a bag, they gave me some grocery store bag and sent me out. I would not recommend this store to anyone. They will look over you if you're a person of color. read more

It is unfortunate that Nordstrom Rack does not accept Apple Pay or other forms of mobile payments. I am irritated that it is 2019 and they still haven't updated their systems to allow us to use this convenient and secure form of payment. Apple pay is more secure than using a card. When a transaction is made a token unique to that transaction is sent to the retailer. The retailer never receives the actual account number. Unfortunately I wasted my evening shopping for things I could not purchase because they don't accept this form of payment, and the rack lost a $300 sale. Some may say it's their prerogative to accept what forms of payment they want, but in a world where online shopping is taking over I don't see the benefit in the refusal of mobile payments. read more

I really enjoy The Rack, I am so happy they opened one in Tempe. I sometimes though feel like it's a hit or miss at this location. They really cater to the college crowd which is fine but it's hard to find business attire for me. I have never had this problem at the Chandler or North Scottsdale locations. I will still continue to come here but may not always be a buyer. read more

I visited in hopes to find a nice pair of shoes for my daughter, the store is tiny, the aisles are very narrow, the shopping carts are really ugly, noisy and made of strong metal, I will suggest to park you car far away from the store if you don't want to get dents on your car. Patrons at this store likes to keep the aisles for themselves I counted 4 persons, I felt so frustrated, shopping should be a nice and relaxing experience right? Also I can imagine there's a lot of shoplifting at this store, I saw a mom changing her daughter shoes for new ones and saying o we are going to pay now...I don't know if they did, but I think narrow aisles helps for this kind of things to happen. I left disappointed, their stock of items is very limited usually I always buy something I felt weird my cart was empty because I didn't find anything to buy. Btw it's not true the selection of bags and cosmetics is good, at least not if you compare with the Nordstrom rack at the Promenade at North Scottsdale rd. read more

Very racist and they think white people are better then everyone. They should acknowledge all people of color, I am offended that they let racism happen in a professional setting.They didn't have anything of what I was looking for I will not be coming back again . Huge disappointment. read more

I worked with Akeida R. via online chat, not sure the best place to leave a review, so I'm here. She was amazing! Corporate office, do you hear me? She was great. Helped me with a return, went above and beyond, and now I'll have my perfect vacation dress in the right size. Just in time! The staff at this NR are wonderful, the cashiers are always nice. read more

I mean, it's Nordstrom Rack. I am ready to be the first one in line Friday Morning. I'll update my review after I check out the vibe, merchandise and layout. So excited that this is opening near me : ) read more

What a train wreck. I get this is a discount store but there is absolutely no organization, from the racks to the dressing room. I was sent into a dressing room that apparently a man was already using but had stepped out of. I had just gotten my shirt off when I had to come out half dressed searching for a place to go, when he wanted his room back! Are you kidding me?! Why are you mixing men and women in the first place. I'll pay double just to not be publicly humiliated! read more