It was very busy on a Friday late afternoon but well worth shuffling through the tight isles and bumping elbows lol because the deals weee chefs kiss! I found a cute pair of sandal wedges and 4 shirts/tops! I also got a sweatshirt on an additional 75% clearance for $3.24. Such a win! The lines for checkout were long but made sense due to how busy it was, yet still moved pretty timely. Can't wait to come back! read more

This used to be the place. The deals were amazing and dealing with messes and crazy amounts of people was justified because you knew you would come out with some great items. Fast forward to current day 2026, it's giving Goodwill vibes, marking up items so high it's actually cheaper to go into Nordstrom its self and buy the item brand new with no issues. I've heard management has changed and that has been the cause for the price gauging. Honestly I blame influencers for showing off their finds and management for then taking advantage of people also looking for the same deals. But I'm over influencers and brands caring more about influencers than the people who have kept them in business for years, instead we pay more for an item than it's being sold for in the original store. It's a shame greed takes over and people lack integrity. I hope one day things can be adjusted and it makes sense to shop here again. Maybe with another change in management? One that knows what they are doing? read more

Ohhh how I hate to divulge this information. However it's only fair that I share it. Many do know about the deals they have. So here's how it works. Nordstrom sells high end products. What doesn't sell there goes to Nordstrom Rack. Then returns and whatever didn't sell at Nordstrom, goes to ...... da, da, ta, da.... Last Chance right in the center of Phoenix. I'm a visitor now, although I grew up in Scottsdale. Still visit family but often head for Last Chance first. I now live in the mountains of New Mexico and lost 50 lbs in the last year. Needed an all new wardrobe. When it came to warm jackets, I knew it was going to be costly. Ordered some online at over $250 each BUT I found 4 warm jackets and snow boots at LC for $169. Never could have bought one quality one anywhere for that price elsewhere. They were all brand new. You have to be careful because some might have tears or something wrong. Check zippers and inside & out carefully cause once you buy it, it's yours. No refunds So I carried some things in my Last Chance bag onto a plane going home. The flight attendant screamed (not loud enough to cause a panic, mind you) "oh that's my favorite store. I always go there when I'm in Phoenix" So there it so.... Secret is out Have fun!! read more

I've visited Last Chance twice, both on Saturday evenings (around 4p then around 7p) and found gems both times! To preface this review, I'm not someone who shops for brand-name clothing. All I look for is AFFORDABILITY, style and predicted silhouette on my body, and quality material that at the very least won't fall apart in a year. This being said, Last Chance fulfilled my criteria both times I've come. Every week, they choose 1 color to be on sale 25% off on Sundays, 50% off Monday-Thursday, and 75% off Friday and Saturday. Then the cycle restarts on Sunday again with a different color. On top of this weekly sale structure, I've noticed random additional sales. For example, one Saturday was 50% all bottoms excluding denim and designer. Wow. There are many different sections in the store, from hats to socks to comforters to coats to baby clothes to dresses to pants to tops to sweaters. There are even home goods like suitcases and trinkets. They sell men's clothing too, although the majority is women's. Not sure the fitting room schedule as when I came 2 hours before closing one Saturday, they were closed. I've purchased tops, dresses, and skirts from Last Chance, ranging from about $3 to $10. None were designer, but I don't care about that. I'm super happy with my purchases so far. Of note, many of them were damaged and everything is sold as is, but I have fabric glue and know how to sew/alter/tailor so this wasn't a problem for me. I was able to fix everything up good as new! Please note that given the nature of the store, it can be very crowded with customers rudely throwing clothing around without picking them up - leading to unnecessary stains or damage that otherwise wouldn't be there. Also, there is terrible or NO signal in the basement. It gets better if you step outside the store where the sock bins are. read more

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absolutely love this place. The day I went they had 70% off boots. I got five pairs of boots for $93 before tax! I verify those shoes online and one pair of the boots were regular $500 online and I paid $26 for them.! read more

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Let me tell you this store isn't for everyone...but I love it!! Just think of it as the Nordstrom rack of Nordstrom rack! I've found so many good deals on name brands like Birkenstock, Hoka, on cloud, Beis, Longchamp, rag and bone, free people, etc. If you love a good deal, this is the place to go! read more

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With some patience, an eye for detail, and a good audiobook to listen to, you can find some really fantastic deals and beautiful goods for less. Depending on which day it is, they may offer anywhere from 50-75% off (sometimes even 90% off) a specific ticket color. This store is less of a store, and more of a discount basement. If you're from New England, and you're older, you may remember something called "Filene's Basement." This reminds me a lot of that! It's a big floor with rows of all kind of clothing, shoes, home goods, accessories like bags and hats, and more. I've found SOOO many things here and brought them home with me. Keep in mind: these items aren't guaranteed like-new. A lot of these things were worn and returned. So like shopping secondhand, or a thrift store, you will want to properly wash and clean items before bringing them into your home/closet. This place is almost always busy. But it's the busiest right when it opens. Typically, if you go even an hour or two before the store opens, a line will start to form. Even more so on big discount days (like Fridays). Bring a friend, or a good audiobook, and you could be here for hours scooping up some treasures. read more

While there are many hidden gems to find, I noticed a big issue today. I have been shopping here for over 10 years and today I was disappointed to see that many items that were marked down at Nordstrom Rack stores are being priced higher at last chance than what the Nordstrom Rack tag says. I saw many examples of this at the store and unfortunately I did not take pictures. I will include one of an item I purchased that has been priced higher at last chance. While it is only a few bucks on this item, the ones I saw at the store were way worse. In addition, the red tag items are usually an additional 25%off. So disappointing read more

Last Chance Clearance Store - Shoe Stores Near Me - Phoenix, Arizona

this store was complete mayhem with virtually no place to move. Many of the articles of clothing are odd and not for everyday use. And prices werent that compelling to push your way through and look at clothing was not really very 'mainstream". Im all for finding a diamond in the rough, but I couldnt see that happening here. I honestly gave up prefering less chaos and a place that had some level of organization. While this may be for some shoppers, the 'juice wasnt worth the squeeze' iMHO. read more

Trucker Hat $3.97 What a deal! I've seen this at Marshalls and TJ Maxx for about $10-$20 for the same hat. You cannot go wrong going to this place. This is a shopper's dream to buy things from Nordstrom Rack but priced either a few dollars cheaper than Nordstrom Rack. I've seen items still priced Nordstrom Rack prices but don't let that scare you from buying from Last Chance. Look for the tags they are promoting on a daily basis because today's discounted items were men's and women's tops and bottoms for 50% off. It's busy when we came and when I saw a large selection of hats, I started with that section. This is that place where you must go everyday to every week to find what you're looking for. Don't worry about finding a place to eat. The Colonade got you covered. read more

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It was like shopping in a designer thrift store. You definitely have to have patience because there is stuff EVERYWHERE!! But none the less I got a Tory Burch bag and some Jeffery Campbells for an amazing price. Also get there early; the place is packed!!! Nice designer items though, you just have to be willing to hunt. read more

If you're looking for a super duper great deal, this is the place! Unfortunately, so many people frequent this place, it has become a place of no common sense. read more

Always grab a cart, or bring your own bag because you will stock up fast. It's an overwhelming store so bring a bar and water too. I love bin shopping but it's a lot. The best deals are in the bins by the door, and inside it is sectioned off by higher designer brands and regular Nordstrom brands. So many shoes. We ended up not making it to the fitting room before it closed so we tried on things by a mirror over our clothes and the sales associate didn't hate us too much. It's a lot to take in but if you're willing to work, you'll find the gems! read more

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This store is HUGE! The prices are always great. We had a great conversation with our cashier, Melanie, despite it being really really busy.

If you like bargain basement type of shopping, then visit Last Chance. There was a time when I would have jumped in with both feet. Now not so much. The clothing racks are packed full so it is difficult to see and remove clothing. Despite my feelings, there were quite a few brave souls out for a great bargain. Pro's - name brands, good bargain Con's - limited sizes, colors, style may not be current, look carefully for stains, rips and tears Shared parking spaces and WiFi. read more

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Thank you! Thank you! Thank you to last chance for donating over 300 dresses for our free prom dress event- beyond the dress - to help empower teens! Last chance is not only a fun place to find great deals but they care about their community too! Head to last chance and find your next steal of a deal while supporting a great business!!! read more

Great selection and bargains to be found throughout the store. Store was well organized considering the large selection of products they offer. The staff was welcoming and kind. Overall was a great experience and I will be back. read more

Always interesting but much more messy than it used to be. You might find something good, you might not. It's fun to see what they've got. read more

Last Chance Clearance Store - Shoe Stores Near Me - Phoenix, Arizona

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I have a love hate relationship with Last chance. IF you have the patience you can find some really neat stuff. There has been days I've walked away with great buys. Other days the disordered mess just drives me away. There is stuff everywhere, kids running around through already cramped aisles shoes falling off shelves. Straight chaos lol Do not come here if you are looking for something specific. This is more of a garage sale thinking. You might find some great buys but be ready for the chaos that comes with it! read more

Last Chance Clearance Store - Shoe Stores Near Me - Phoenix, Arizona

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It's a crazy fun place! It takes time to go on the treasure hunt! And stand in line at the design corner. But it sure can be worth it! I got a $3300 Valentino bag that needed a new strap fastener. It cost $900. I got in touch with Valentino and they got it fixed at no charge. You have to know brands and be able to spot a deal and think quick on your feet. I've gotten the greatest shoes ever there speaking of feet! Every time I go to Scottsdale that's where I go! One word of caution don't have buyers remorse it most likely won't be there the second time! read more

This used to be the place to go years ago on a Saturday morning before or after breakfast but now....SHEESH , It's a disaster of a place to go!!! I just so happened to stop here after having breakfast after not having been here in over 10yrs or more. I remember it being a little more organized but my gosh has that changed. Kinda scared to touch anything using my bare hands now. Stuff was just tossed everywhere and although they always have a crowd I personally didn't think that their prices were that grand. If I remember correctly, you used to could go here and get a steal but now you're better off shopping online. I did see a huge picture that I wanted but the darn thing was expensive. Idk just go to Nordstrom rack or TJ Max instead. It's not worth rummaging and digging here. It looks worse than Goodwill and honestly Goodwill is more organized and have new items for sale. This stuff looks like a bunch of rejected used returns but not in good condition. I won't be going again anytime soon but I also won't say never ever... but for now, Never! Lol read more

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This place is not for everyone- you definitely need to have enough time to search as it is PACKED with home items, clothes, shoes and more! You can spend hours here as they have great deals. I recommend coming having an idea of what you want cause there is so much to look at. The check out was quick and we were informed that the blue tags were 50% off which I then walked out with 4 pairs of quality shoes for $50. For the designer area, you have to wait in line and you only get 5 minutes to look. I didn't find the prices to be anything crazy, meaning huge deals but I usually don't shop designer. There are people monitoring you who then walk you out after the 5 minutes are up. However, very respectful and nice. Because of its location, I didn't have any service so I advise to just keep an eye on the team. Otherwise, happy shopping! read more

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For those of you that don't know about this store, I'll explain why it's called last chance. Last chance is owned by Nordstrom, and they receive returns from Nordstrom and Nordstrom rack. The process is usually that it goes from Nordstrom to Nordstrom rack and if it's returned to Nordstrom rack or if no one buys it at Nordstrom rack then it goes here. But sometimes it ends up here right away if it has a manufacturer's defect or a small stain somewhere. Sometimes you can't tell what the issue is until you look closely. I'm a bigger guy, so shopping for me isn't easy. Most stores don't carry much in my size so I have to look everywhere to find it. I got my engagement outfit from last chance and it looks great and it was cheap! Last chance has a great concept that just needs better execution. The value is by far deserving of 5 stars, so is the selection, but the service and the organization is where this store remains lack luster. So immediately when you enter the store you have just entered Black Friday and people are fighting each other throwing things everywhere and there's crowds just roaming the store like a herd of sheep without a shepherd. However.. It's definitely a place you can find the Diamond in the rough outfit if you have the patience and determination to do so. Things are in random places, the customers don't care to place anything where it belongs so they pull it off the rack and throw it on top or put it somewhere completely different each time, and they don't have enough staff to mitigate the issue before it creates chaos. So the only way to find what you're looking for is to go through every size rack, and look on top, to the side, even on the floor, to find that special gem that you're hoping to find. I found my lovely size 2x pants in the size small section for example lol. They have a designed area full of Gucci, versache, etc , but they only give you a 5 minute shopping window and again it's a little disorganized. This kind of sucks because there's also a line to get to that area. I think they should consider doubling the size of the area so twice as many people can shop at the same time and increasing the shopping time allowance to 10 minutes, as well as staffing it a little better. Nothing in that section is cheap even though it's heavily marked down so why would they hurt their own sales on their highest ticket items, makes no sense. read more

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Unfortunately I had a bad experience at this store Two thing happen my mom got in line to pay for her items I go with her and pay for mine at the same register but the cashier asked me to go to the line there was no line at all.... I told her I'm with my mom and I was going to pay at her register but she said are you guys paying together I said no she then said rude we'll get back in line I just walked away prom her because I knew it was not going to end this right... I pay for some sneakers but as I walked out the store I notice the shoes were ripped and I didn't notice I went back to the store and told the manager Beatrice and she said there is nothing I can do.... Do what ever you want I'm not exchanging or refunded your money.... I was upset because I pay for something I didn't like... the manager si unprofessional the way she was talking to me.... I will never go back again... read more

Go in with low expectations and only if you're in the mood to deal with people with zero spatial awareness. The deals are hit or miss but many items are overpriced for how damaged they are. Minimal cell service in this store so be prepared! It is a great way to disconnect and pass time. read more

Good I would go again! Ummm... that's all AHHH!! I need more characters. Good deals read more

I have mixed feelings about last chance. The deals are great when you can find them but you better be prepared to spend a lot of time sifting through overstuffed racks. You need to be diligent on the quality of things as some items are damaged and/or stained as well. They have great brand options and high end stuff available from time to time. Access to those areas is given by waiting in a separate line and a few individuals are let in at a time. They have a lot of shoes and women's clothes. Men's, children's and home sections are much smaller. It's usually very busy. Doesn't matter what day I go. Be prepared for a long line for checkout too! Sometimes it wraps around the whole store. I do recommend checking it out if you like shopping. If you don't like shopping, don't go. You gotta get your hands dirty to find the good stuff so dive in elbows deep. read more

Absolutely unacceptable behavior at Last Chance Nordstrom in Arizona. What we experienced today wasn't just poor service, it was public humiliation, mistreatment, and outright harassment by staff. This needs to be escalated to Nordstrom corporate immediately! My friend was yelled at across the store by a blonde manager, in front of other customers, for picking up a misplaced item, briefly showing it to me, and placing it back where she found it. She had no idea it was in the wrong spot, but that didn't stop the manager from loudly and aggressively calling her out in a completely inappropriate way. Later, while we were checking out together, my cashier repeatedly told her to go to the back of the line, even though we were clearly shopping together and most of the cart contained my items. It was rude, dismissive, and unnecessary. She was also yelled at in the shoe department and threatened with being kicked out over something she didn't even realize she had done wrong. Then, her cart was taken and cleared when she stepped away for just a moment. And it didn't stop there, I was mistreated as well. I stood and waited patiently while an employee restocked a shoe shelf aisle. She specifically told me to wait where I was until she finished. After standing there for over 15 minutes, she removed the barrier and then told me I had to walk all the way to the opposite end of the aisle and get in line, ignoring the fact that I had followed her exact instructions. At that point, it felt more like harassment than policy enforcement. To top it off, I read a review posted just 12 hours ago, the same time we were in the store, describing staff yelling at both an elderly woman and another customer for doing the exact same thing my friend was scolded for: putting back a misplaced item without realizing it. The same tone. The same humiliation. The same disrespect. This is no coincidence, this is clearly a staff and management issue. We spent over $2,500 today, and I personally spend thousands more each year at the main Nordstrom store. To be treated this way, after that level of loyalty and business, is disgraceful. Nordstrom, this store carries your name. The behavior we experienced today is damaging to your brand. No customer should ever be treated this way. Corporate needs to step in and address this culture, immediately!!! As a business owner myself, I will be contacting corporate tomorrow. This is beyond unacceptable. read more

I had one of the most disrespectful and overwhelming experiences I've ever had at a retail store at Last Chance (1919 E Camelback Rd, Phoenix, AZ). The staff was beyond unprofessional and rude to everyone around -- including an elderly woman who politely asked if another cashier was available. Instead of offering help, the associate snapped at her and told her if she didn't want to wait, she could leave. Completely unacceptable. Shortly after, I was yelled at by an employee for not placing a shirt "properly" back on the rack. He told me he had just cleaned it and basically scolded me like a child to "keep it clean." That level of condescension in a retail setting is appalling. Worse yet, I was falsely accused of switching a price tag on a pair of off-brand sneakers that were clearly marked and worth around $60. The associate claimed -- based on her cell phone -- that they were $100 shoes, and when I asked her to check the cameras to prove I hadn't switched anything, she yelled at me and said she didn't have time for that. Instead of taking a moment to calmly assess the situation, I was treated like a criminal. This entire experience was humiliating and triggering. As someone who suffers from anxiety, I left that store in complete distress. It's mind-blowing how consistently rude and aggressive every staff member was -- not just to me, but to multiple customers. I've contacted local news outlets to bring attention to what's happening in that store. No one -- especially elderly people or those with mental health challenges -- should be treated this way. read more

The store is where all returns from Nordstrom and Nordstrom Rack go, and we'll it's there last chance! There seems to be two type of people who shop here- those of us who don't care about a little messiness , and then others who expect this place to look spotless. I came for the deals and that's exactly what I got. I ended up getting three shirts, a belt and some shorts and a towel set. Great deals on each item. I didn't engage with any of the staff here but the cashier at the register was very funny and full of life. As long as the deals continue I'll come back! read more

Last Chance Clearance Store - Shoe Stores Near Me - Phoenix, Arizona

If you can take your time and look among the racks and racks of clothes, you will find some hidden gems. And what a fun morning or afternoon! read more

Last Chance Clearance in Phoenix is a mad treasure hunt, but the thrill is still alive. Racks of name brands at prices that make you double-take and pretend you needed a new pair of shoes all along. The line is much shorter these days, thanks to a cashier overhaul--someone finally noticed the mob. They close off sections to restock, which means you get a taste of suspense, like a Black Friday starter pistol. The staff keeps things moving with a stoic efficiency. If you're willing to dig, you'll walk out grinning with victory. read more

Had so much fun here, and although it was crowded and a mess... if you are prepared for some shopping chaos you can enjoy yourself. I found some great finds but it took all day. There was a line to get into the shoes, but still worth it! read more

If you have the time and energy to dig through piles and hunt for finds, with people around every corner and a mess of a place, this is for you! My family members have found great deals here and rave about it, but for some reason each time I go I feel overwhelmed by the setup (there is no setup or organization) and the line is always so long to checkout. Maybe if you're in the zone to dig and search and find deals this is a great place for you, but for me it was a bit all over the place and not worth the far drive out there. read more

While the items I purchased were a super value, you have to really enjoy the hunt...which I do, but only if I have the time! If I went in seeking a particular item, I'd be frustrated. Sizing was out of whack in EVERY department. Most shoppers were rude & pushed past me in the small clothing aisles (no fault of the store, just irritating). I'll go back for the bargains, but will go only when I have plenty of time. read more

This place offers some amazing deals on name brand items, but the experience isn't for the faint of heart. You'll need a lot of patience and be prepared to do some serious digging to find the treasures among the chaos. It's not a kid-friendly environment either--definitely a place to shop solo or with adults. Also, be cautious as some items may be defective or previously used. If you're willing to sift through the clutter, you might find some great bargains. FYI- the employees here are absolutely miserable no customer service at all. read more

I came here around 3:30 on a Tuesday afternoon and it was super crowded; all the reviews saying it's a crapshoot are true. Too many people breathing down your neck to really get a good look at what they have. Prices aren't that great either for the quality of what they have in store. So unorganized and trashy in there too. Then again, with how many people are always crowding every aisle, it's no wonder the place can never stay orderly. read more

My gosh, could you hire any more rude and awful attitudes??? This store has great deals but it's a mess. Sizes are in the wrong place about half of the time. Bring your patience. read more

Oh man, I was exited to check this place out because I do work at Nordstrom Rack. I wanted to see what the hype was all about. We walked in and confused what the line was for, apparently it's for designer section. So we walked in, looked like a very over packed goodwill. I wasn't impressed at all :-/ the stuff is everywhere, prices were decent still same price as Rack stores ( they apparently have like extra percentages off on certain days) it was joust hard to look through stuff when there is so many people. My anxiety kicked in so didn't buy anything and just left, disappointed. But oh well, I can at least say I checked it out. read more

I purchased 12 dresses from Last Chance on 7/24/2024. The next morning I found out that two were defective. One dress had a split in the back shoulder, while the other had a lining that was much larger than the outer shell. The lining straps were broken and were attached with a plastic cord from the price tag. One has a lining problem and the other has a shoulder problem. I didn't notice this at the time of purchase. I called the store and Michael, the manager, told me to come in on Friday at 2:00 p.m. to see Alex to fix the problem. When I met the manager, Linda, at the store on Friday, she was rude and refused to help. I have communicated with the store several times since then, but they have been unhelpful. This is ridiculous. It's not a dress, it's a rag! It wasn't a big deal, but her words and actions were really nasty, which made me feel the need to let the seller know about honest business. read more

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