Selection great! Inventory is pitiful…read more Someone please teach the guy working on 2-11-2025 how to chew gum with his mouth closed- disgusting.

The shoes have been moved around so I didn't quite know where to go to look for things. Nothing…read morereally of interest. Even the mark downs were not a great deal.

The staff are always so nice and the selection of items is always on point! I like how easy it is…read moreto do exchanges and returns. I always seem to find something in here when I am doing a return! They have an amazing selection of discount and full price items and their rewards program is worth signing up for due to all their perks! Again the staff are always so kind and understanding! This is my go to spot for shoes!!

DSW is located in the Tempe Marketplace. This is the place for men's, women's and kid's shoes…read more Don't forget they carry socks, purses and flip flops. Bright and cherry inside. Staff are very helpful. Shared parking lot and WiFi in the store.

I was told how great this store is by a consumer of mine, so we decided to give it a try!…read more We were greeted right when we walked in, told if we needed anything to come get checked in. I went in knowing exactly what I wanted, they are a birthday gift and I already have this pair for myself! So I grabbed the Hoka shoes I wanted took them up to him and got my name put in the little tablet with the shoes and size I wanted. My husband found a pair he wanted to try on so he got all checked in and then we waited.. and waited and waited. As employees kept coming in and out of the back room just looking out the door with tables in hand and did nothing! The other employees were helping other customers. they have a lot going on there with treadmills to try running with the shoes, they have some other stuff that helps to show how you stand and what kind of support you need. Looking around it seemed like a complete cash grab! Good for them for selling the illusion! So we waited about 30 min before one of the guys was like I'll take care of you guys soon! My husband asked for 3 different pairs of running shoes, he brought out one that was correct the others he said they didn't have the right color but here are these ones! As he tried on his shoes, I let the young man know I just needed the ones I picked out and I wanted to buy them no need to try them on! I feel at that moment he knew there was no up sale for me and he was kind of short after that! So my husband picked the ones he wanted, we went up to pay and he hit us with the VIP package $20 dollars to be able to try the shoes for 90 days and if we didn't like them we could return them! We declined the offer, he kept trying to the point where the other gentleman stepped in a little more FIRM TONED and said " if you do not do the VIP package you will not be able to retain your shoes if put on outside the store, they need to be on brand new shape not worn at all." We said that's ok thank you we understand. They still tried putting us in the system and said it's in case we forgot the receipt if we wanted to return then we wouldn't be able to! It's like you all just told us we weren't going to be able to anyway. No thanks! About$400 dollars later we say thank you and they said Nothing! No GOOD BYE NO THANKS FOR SHOPPING HERE.. nothing We were nonexistent when we didn't take the bait! If I didn't need to head out of town I would have waited on the gift and gone else where. They are not worth the time! I know the shoes we bought were worth it, just wish we spent that money at a facility that would have valued our business and time. We will NEVER BE BACK!!

We entered, checked in and waited, and waited, AND WAITED. Close to half an hour WE WAITED, the…read morestore wasn't busy-mostly employees standing around chatting to each other. Finally left without ever getting any service. Will NEVER waste my time or MONEY in this location.

Caesar (I hope I'm spelling that right) is a W. Excellent service. Very accommodating and helpful.read more

They refused to return and refund for a pair of socks that I tried on with the new tennis shoes I…read morebought and then when I told her I only tried them on. I never wore them. They still have the packaging and I have the receipt she said no we can't return those!! $20 for some little socks so I'm driving all the way over to another location to do the return because I called a different location. They said no problem so I would avoid this location all that you can because the manager from today is rude and they are not very good at customer service and care at all.

Such a small location . I was taken aback a bit. Store was so packed we really couldn't shop or…read morefind what we needed. One person greeted us, but other than that we were on our own. Unfortunately we left empty handed.

They were able to have all of our sizes for a photo shoot. Big group so i was worried. Staff was…read moresweet and patient while we all wanted to try them on.

Nordstrom Rack is located in the Tempe Marketplace. This store sells the cast offs and over…read moreabundance from their regular store. Some deals to be found here. It was busy and active in there. Nicer brands available here. A sale on their designer sunglasses. Shared parking lot.

What a joke. Nordstrom used to have the best service, now the employees treat you like you're…read moreruining their day just by existing. I had to practically hunt someone down, only to get met with a blank stare and zero help. They literally walk the other way to avoid making eye contact. I'm not paying premium prices to get ignored by miserable, checked-out staff who don't know a thing. Absolute garbage, work on getting a better team.

Well I do love this store but to be honest I find a lot more deals & selections on the website plus…read moreyou earn rewards that can be used both in store or online! This store is very organized & has a great selection from all price levels. My husband though says that he can never find much & he wears the average medium size but then again he can be a little picky!! There's always someone available that can assist you plus they aren't hovering over you which is very nice! I was there looking for a warm coat which sometimes is better to shop for in person versus online! Thankfully I got lucky to my surprise, I found a camel colored short coat... very soft & very warm yet roomy enough for a sweater underneath! Checkout was very quick as always, there's always someone available waiting to take care of you! This location always has a nice selection & if you go to the back of the store they have a huge selection of clothes on clearance ( final sale ) !

Sabrina is very attentive. She made suggestions to my husband and me, letting us take our time. Her…read moreeasy personality can charm any patron at Saks OFF 5th. She took the time we needed and helped us all the way. Thank you Sabrina!!

I've been here one night ago , I don't remember the name of the two guy who helped me I was there…read morethe night of the 7th of January close to the closing hour I just want to say than they were super nice and very polite trying to help me and my family above and beyond , they deserve a raise for sure !! Always smiling and always trying to help , i walk around a couple of more shop around the outlet but I didn't get anyone good vibes buying from other store , those two guys make my and my parents experience special

Excellent customer service by the manager Matt and his associates…read more Matt went out of his way to help me get some items that were not on the floor. Very personable service and a wide selection. I would highly recommend Shoe Palace!