Sam at BeSpoke Menswear was a tremendous amount of help! Help me with measurements and got me…read moreinterested in coming back! great guy and very knowledgeable.

My experience was unfortunately disengaging and off-putting. The welcoming customer experience…read moresimply wasn't there, especially compared to other custom clothing stores I've visited. It felt as though assumptions and biases were being made based clothing I was wearing or my perceived financial status or more. During the interaction, the associate made comments around Men's Wearhouse and similar retailers that they are not and that she doesn't like, which came across as dismissive and unnecessary. That said, I personally would not purchase from this store based on my experience with this associate. On a more positive note, I will note that they do offer a wide variety of selections and seem to do quality work. But overall, it's disappointing when quality customer service and professionalism are difficult to find in environments that should feel welcoming and inclusive.

When we walked in we were greeted by a welcoming staff, and a wide selection. Jacob took care of…read moremy husband making sure that we were completely happy with our purchase. He would get 10 stars if I could.

We had Cody and Nick help us out on the days we went. Nick helped us pick out a suit for an…read moreinterview. We were able to get the suit tailored there as well, which came out great! Cody helped us when we picked up the suit and decided to buy a tie that day. It was a great experience overall and the customer service was excellent! I highly recommend coming here if you need a suit! There is several different options in prices as well so, something for every budget!

By far my favorite store in Phoenix. I always get the help I'm looking for regarding sizes or even…read morerelease dates. Staff is always helpful and genuine. Only issue I've encountered is being asked to show my ID with debit purchases. The whole point of debit or Apple Pay is the convenience of NOT taking out my ID. I guess they'd rather be safe than sorry, can't blame them. If your into the latest shoes and streetwear clothing, this is the place to shop!

Customer service is mediocre. I have been a consistent customer since they opened phoenix and they…read moredon't know my name. I still go til this day because I love sneakers and street wear. Customer service is low. They do have dope streetwear products though. Prices are retail so it's not an issue and they have a lot of dope sale sneakers too

If more than half the staff knows your name, I guess that makes you a regular--and I'm delighted to…read morebe one! For a clearance center, this store is impressively organized. Clothing is sorted by designer (so much less wear and tear on pieces--brilliant), and shoe clearance sales are always separated out to keep the rest of the inventory pristine. Because I make a point to treat them with kindness and respect, I have only received that same kindness in return and helpful service whenever I've needed it. Honestly, I prefer shopping here even over Dillard's regular sales--the team here has made the experience so easy for me. The store itself is spotless, bright, and well laid out, with ample parking and even bottled water available for purchase. I know when to shop to catch the best deals, and there's plenty of seating for the non-shopaholics you might bring along. If you do outlet shopping, this is the best store that doesn't feel like an outlet. And, it is why I am a big fan and a regular. For those expecting even better deals, it is a business's perogative when they discount even further. This store has introduced me to new brands that where out of my reach- and now I have a stunning wardrobe! Here is my philiosophy - I buy summer closeouts at the end of season and I buy fall and winter when the best sales are happening. If that timing doesn't work for you - there is generally an array of quality merchandise at reasonable prices. The staff is ALWAYS kind and considerate. The ones I have come to know fairly well - are real gems. I look forward to my trips there. Finding the unexpected is always a treat.

This is one of my absolute favorite stores to shop. I come here a few times a year, load up a cart…read more(or 2) every time with discounted clothing and shoes! That being said, it saddens me to lower this store to a 4 star rating. The last time I shopped here, it seemed that the workers here stocking the racks and shelves could not be bothered. Sizes were all mixed up. The swimwear section was a nightmare to shop. Women's swimwear separates were completely mixed up. Tops and bottoms all mixed up on the same racks with children's swimwear mixed in! I literally wasted over 1 hour of my shopping time here just sorting through swimwear trying to find anything that matched in a size small. I gave up and went to a completely different part of the store. Pretty pathetic that the Buc-ee's in Goodyear had their swimwear and clothing all organized by sizes and here everything was mixed up! A gas station was more organized than this place! The same thing with some of the clothing sections....sizes all mixed up. You had to look through every piece on the rack just to find the size you were looking for! This is unacceptable given the nature of this store. The customer is doing you a favor by purchasing last season's items and moving your product off the shelves...you, the store, should have the sizes organized at the minimum. Another issue I had was that the workers here that were bringing out new racks of clothing to put out on the floor were constantly in my personal space as if I, the customer, was somehow in their way. Seriously! They'd be wheeling out a rack and just about mow me down and start speaking in Spanish right next to me...as if I don't understand enough Spanish to understand that you're talking about me and not saying very nice things... Another problem was kids running amuck in this store. Maybe implement some policies about kids in this store? There were multiple parents here shopping and allowing their kids to run all over the store. Ill behaved children that were bumping into other shoppers, shopping carts, hanging and swinging on clothing displays, playing with shoes, the list goes on and on. A newer problem with this store is the re-seller madness. I don't have anything against re-selling or re-sellers in general, but when you have multiple people pushing their way through the doors at opening and loading up carts filled with the exact same style of discounted designer shoes and not leaving 1 left for any other shopper, maybe it's time to implement some restrictions. I hope my next shopping trip here is a better experience.

Every time I go in there get nothing but great service. I feel like I have a personal attendant…read more One of my favorite stores.

To be clear: This location gets three stars because Ross and Madeline are wonderful, but the…read morecompany as a whole is 1-star and I do not recommend renting suits from them. My experience with Jos A. Bank (both this location, two other locations, and their corporate team) was horrific save working with Madeline and Ross at this location. While I truly commend both of them on their wonderful customer service, I cannot recommend anyone even consider renting tuxes from this company. It was by far the most stressful part of planning my wedding, which is outrageous. We had initially been planning on buying suits for our wedding day, but we won 8 tux rentals at the Bridal Show, so we decided to use these instead. Despite being free, they honestly caused more of a headache than they were worth and I wish we'd just bought suits elsewhere. Here are the issues we had: 1) At our first visit, my husband, father, father-in-law, and brother went in with the certificates for the free suits. I wasn't there, but I was told that they completely brushed off the certificates and didn't put anything into the computer. A sales associate also said "Wow, it's so nice that you have three generations in here trying on suits" implying that my dad was my father-in-law's father... my dad is in his 60s. It was incredibly rude. I can't remember that associates name, so I won't take a guess. My brother and husband did manage to get measured. 2) After hearing about this, my mother and I went in to make sure the certificates were on file and being used. The certificates had not been entered into the system by the other associate. When we got there, no one really seemed to know what was going on other than Madeline. She made sure that there were several notes made about the free suit and called the corporate line to make sure there were no issues. We're grateful to her for this. 3) One of our groomsmen in California was yelled at by the manager of his store because he didn't have a group number to put the measurements in. We were never given a group number, and they can easily look up the rental by event date and name. 4) A groomsman in Georgia went to get fitted and the sales associate guessed his jacket size and just told him a number. When he asked if they needed to put it into the computer for the event they told him no. He went outside and called my husband to see if this was correct (it wasn't), and then went back inside to make sure they measured him properly. 5) A groomsman had his measurements already and was trying to call in to give them to the store. He got redirected multiple times by the corporate office and even GOT SENT TO MEN'S WAREHOUSE. How this happened, I have no idea. My best guess is that an employee tried to google their own number and Men's Warehouse had a paid ad. 6) We called the Monday before our wedding to make sure the tuxes were coming in. Thank goodness we did, BECAUSE THEY DIDN'T ORDER MY HUSBAND'S TUX. I have no idea how this happened, because my brother, who was measured at the same time had his tux ordered and we had paid a deposit. In the same call, we also learned that one of the tuxes was going to Georgia, even though we'd requested everything get delivered to this location. I honestly am not sure how this would've been fixed if we hadn't called. Luckily, we got in touch with Ross, the store manager, who calmed me down (because I was absolutely livid by this point) and figured out how to get all of the tuxes there on time. 7) When the tuxes came in one was about 4 inches too short and one had jacket sleeves sewn on in a way that they were permanently twisted and not wearable. Both groomsmen were able to go into this location and Ross helped them fix the situation. Tldr; Ross and Madeline are great but this store and company are not worth the awful service and complete lack of quality control that we received from everyone else. If it hadn't been for Ross, my husband wouldn't have had a tux.

We love DXL! Quality & Service extraordinary! Our salesperson Jay was so busy yet so attentive…read moreto everyone in the store. Prices are in the high end but you are paying for their quality. See you again soon!

absolutely terrible customer service. came here to buy some new work clothes and was constantly…read moreharassed by the gentleman that was at the counter stating that he needed to constantly speak to me while I was shopping. Will not come back to this place as long as works there.

10/10 recommend Studio 22. It was my first time in and the store is clean, organized and has the…read moremost fantastic employees! I went in with no intentions of buying anything and Brianna was so amazing I couldn't leave empty handed. You absolutely have to check out their brand Formrunner! The most unique inventory, you won't find these clothes anywhere else. I can't wait to go back for my next outfit!

I love Studio 22, I have never gone in there without finding multiple things I have to get. It's…read morealso really great quality materials and fair prices for how good it is. I go here on the regular to see what new items they get in and I love chatting with whoever is working because they have the coolest employees. This place is the best!

Love this store so much. I always seem to score a perfect outfit when needed. I love the sales…read moretoo. Those are an added bonus!! Staff is super helpful when I need extra help.

We were out in Chandler for a doctor appointment and my boyfriend needed pants for work so since we…read morenormally get them at Dillard's we came to the Chandler location instead of the Mesa store. The Chandler location is a much nicer store and from what my boyfriend was telling me is that the dressing rooms were well maintained. The store has better stock and the staff is much more helpful so Chandler is your store to shop at.

I came to this location this evening, and Mack assisted us with getting my husband a suit for an…read moreupcoming wedding. He was extremely knowledgeable, accommodating, and attentive to all of our requests. He made the entire experience easy and enjoyable. Unfortunately, our experience at the Tempe location was very disappointing, so coming to the Chandler location was a completely different experience. Mack went above and beyond to make sure we were taken care of and ultimately turned the experience around for us. The store manager and the alterations team were also very friendly, personable, and helpful. We truly appreciated the exceptional customer service and will definitely be returning. Thank you, Mack, for taking such great care of us!

Unprecedented incompetence. It ended up being extremely entertaining to wait 1.5 hours with random…read moreemployees fumbling around acting like they were going to help. See ya!

Was in the area doing some other errands and decided to stop by and just browse…read more Everything seemed clean and organized. Staff that I encountered were all nice. I would come back to this location again when in the area

Service was friendly. We can to look mostly at shoes. The shoe clearance selection is a bit small,…read morebut that is okay. Prices for clearance shoes is still a bit pricey. The clothing and shoes sections were well organized. The bathrooms were clean as well. Overall a good Nordstrom Rack. Hit or miss on the deals but that's okay. It's all about the hunt, right? Will definitely come back to this location.