Temperature was over 85 degrees. With rising temperatures outside, being indoors should mean feeling cool. Cathy was also rude.

This is a relatively new store and today was our first visit to it. I was pleasantly surprised! The store was relatively well maintained...there were some disheveled areas but employees were busily working to clean up after those customers that apparently weren't raised right! The store itself is clean and the employees we encountered were friendly and helpful. There's a nice selection of items and even though it's a new store, they do have clearance items, which surprised me. I do wish they had more selection in larger sizes. read more

Old Navy - Women's Clothing Near Me - Chandler, Arizona

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If I could give this place a 0 I would. I bought 4 pairs of 3-6 month pants a couple weeks ago. I had to return one about a week ago and they took it no problem. Today I had to return 3 more that had holes in the butt area at the seam. They are coming apart where the stitching is at and all of a sudden they can't return them or let me exchange them. They had no problem a week ago returning one of the pairs. Funny how that works. I will never shop at old navy again. I will also tell everyone to not shop there read more

Great deals during the holiday season. Tons of clothing for all members of the family including babies and toddlers. Clearance racks have great items, too. Staff is helpful and the store is clean and organized. read more

Old Navy - Women's Clothing Near Me - Chandler, Arizona

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This Old Navy has become my favorite in the Valley. It's clean and well organized. Even the dressing rooms are regularly cleaned out! The employees are the friendliest I have encountered. On my last visit I forgot to give the cashier my coupon. I realized this after I had already paid for my purchased. The cashier cheerfully figured out the amount I would have saved and gave me a refund. read more

Had a return/exchange I needed to make from an online order. Maritza whom helped me with this was superb in customer service!!! She was friendly, cheerful, and super efficient I will be coming back to shop at this location for sure!!! read more

I love Old Navy but this location annoys me to no end. They never have enough cashiers and every time I come here the wait is ridiculous. A The woman at the register today I can't even say what I want to say but let's just say good customer service reps acknowledge when someone is staying there. Not continue working without acknowledging a customer. I will leave it at that! read more

The store was organized and everything was well displayed. Certain areas can be a little tight if you are pushing a cart. I got a ton of kids summer clothes - shorts, T-shirts, dresses over Memorial Day weekend for just about half off regular price. The clothes are of good quality and the kids stuff is really cute. Nice colors and designs. We got lucky and went straight to the next available register but as we were checking out the line started to build up and there were only 2 cashiers open so I hope they added more after we left. read more

This place is great! The staff seems friendlier and more helpful than the staff at the Gilbert location. The store was neat and clean.

I've been to this location a few times, and so far I've always received excellent customer service. The employees are friendly and very helpful. I also prefer this location over the Tempe Marketplace location because it's less hectic. read more

I order online from Old Navy almost exclusively. When something doesn't fit (or I accidentally order duplicates - happens shockingly more often than you'd think), I rely on store returns. I was thrilled to see that there was a new location opening up near me. I brought in some returns from 4 different orders, which was a huge pain. Tasha helped me so patiently with each item when the receipts didn't match up, and we searched through possible cards I could've used. She is an ANGEL. Never once did she seem a little impatient with me, even when her store walkie was going off asking what was taking her so long (I'm kidding, I couldn't hear what was said). She, at one point, had her manager, Kate (Katie?), help us. She was also way friendly and together, we worked it out! I was even offered a job - jokingly. They are a happy crew, and it shows in their work. The store is very clean and organized, and all customers are greeted and helped promptly. I'm so glad to see this store in my neighborhood. read more

This old navy is the only old navy that ever tries to rip me off. They mark items for sale and then "forget" they are on sale at the register. They also don't honor coupons. Worst old navy ever. Employees always out to screw you. read more

This store has got to get its act together. I love Old Navy! Have shopped at Old Navy for as long as it's been around. But this new store just can't seem to get it together. The signage is always wrong so you regularly need to check prices however the price check scanners that are located throughout the store never work. Seriously, they have never worked since the store opened... Fix them! Otherwise, customers are having to wander around the store trying to find someone with a handheld scanner which, by the way, those rarely work either so then the employee has to physically type in every number of every item that you want to know the price of. I understand it's the Christmas season but I was there last night and there were not that many people in the store and yet the store looked like a bomb had gone off. It was ridiculously difficult to figure out which signs went with them which items so we couldn't tell what was on sale and what wasn't. We were trying to buy gifts for a family of six that we had adopted for Christmas but after an hour in the store, unable to figure out what was on sale, what price went with what item, trying to find someone to help us find long sleeve shirts (it's winter, hello! There were no girls long sleeve shirts anywhere in the store) we got so frustrated we ended up leaving. I would have bought the items online however, when I scanned the prices in the store with the app on my phone, the in-store prices were cheaper than what was online. I ended up just leaving and going online at JCPenney and finding everything we needed. read more