I was shopping for a stylish coat for a friend's Christmas present and found myself in an Express…read moreFactory Outlet in Castle Rock, CO. I found a great one that retailed at $168 that was on sale for $35. What a deal! This is what I like about true outlet stores. They can have real bargains. However, one can often find the same deals at the regular store if you shop the sales. Well, the coat was the wrong size. That is why I found myself looking for a local Phoenix Express outlet store. I headed over to my least favorite local mall, I still occasionally frequent, ARIZONA MILLS. The employees were friendly and quickly exchanged the coat for the right size. I did a little more shopping while there and could not not find any items priced right and also the right size. Express targets the 20 to 30 year old customer. I generally shop there for going-out clothes and some daily-wear casual items. I find them generally in the middle of the design trends for stylish club wear. I like their men's dress shirts. I find them on the quality level of the Gap. I find their quality slightly overpriced for their retail prices. Therefore, I generally only buy Express clothing items on sale or at their outlets like the one at AZ Mills.

I absolutely love Express stores! Their clothes are well done and they fit my body perfectly! The…read morelocation at AZ Mills Mall is not what I expected from Express stores. It spite of their beautiful items and overall good costumer service, the store is very very unorganized and dirty. I have been a costumer for years now and I recommend Express to anyone; however for a good Express shopping experience try a location diffrent than the one at AZ Mills Mall.

Unfortunately, this store has been under new management for the past year and has become…read moreunrecognizable. What used to be a cute, organized, and friendly place to shop has become unkept and never has the selection that it used to. The service aspect has changed so much under this new manager, it seems they do not understand what it means to run a business. The last few times I have been in here, there has only been one employee working! Today I finally asked what is going on because she was running around trying to help five different customers at once! Apparently, their manager is only scheduling one person to run the store because she doesn't want to pay anyone, and the manager can't be bothered to show up and run her own store! I feel so bad for these employees who obviously get zero help from their manager and are expected to run the store by themselves. It is really sad to see a great boutique turned into a mess because of one manager who is incredibly selfish and careless. Really unfortunate, and I will never shop here in the future ever again.

My absolute favorite boutique in Arizona! Such a staple. The staff is incredible and really pay…read moreattention to you. Ashley is favorite part/ she's always so helpful & picks stuff out that fit my body & what I'm shopping for. I genuinely enjoy seeing her everytime i go!! My favorite part about this store- they don't carry multiple quantities of the same thing so you really are getting unique pieces you probably won't see on someone else. They have the BEST dresses. At boutique pricing but staples- I have multiple dresses I've accumulated over the years i still reach for & still in perfect condition!!

Temperature was over 85 degrees. With rising temperatures outside, being indoors should mean…read morefeeling cool. Cathy was also rude.

This is a relatively new store and today was our first visit to it. I was pleasantly surprised! The…read morestore was relatively well maintained...there were some disheveled areas but employees were busily working to clean up after those customers that apparently weren't raised right! The store itself is clean and the employees we encountered were friendly and helpful. There's a nice selection of items and even though it's a new store, they do have clearance items, which surprised me. I do wish they had more selection in larger sizes.

This Macy's is pretty standard overall--what you'd typically expect from the brand--so on its own,…read moreI'd probably land closer to three stars. However, what really stood out during our visit was the customer service, which easily bumped this up to a four-star experience. Even though the section we were shopping in was quiet and didn't have many customers around, a sales associate approached us quickly and offered help without being pushy. She went above and beyond by checking prices for us and helping us narrow down our options, which made the whole experience feel more personal and easy. Because of her, we ended up making a purchase--and that says a lot. Another nice bonus is that this location features a Toys "R" Us section, which adds a fun, nostalgic touch, along with a Macy's Backstage area where you can find a variety of items at additional discounted prices. All in all, it's a solid Macy's with standout service that makes the visit more enjoyable than expected.

I was in a pinch and wanted to pick up my order without having to get out of my vehicle. As I…read morepulled up to one of the side entrances, I saw signs for designated "online order pick up" spots. I parked in one and called the number that was posted. No one answered, so after trying to call twice, I parked and went inside. The gentleman at the pick up counter was nice. He went to the back to get my package after scanning the code from my phone. Although I was glad that my new tops fit me, it would have been great of they actually made use of the drive up feature. I don't shop here often, but when I do, I find good stuff. Wish the service was better, but I'm just glad I got my stuff. =/

I'm so impressed with the exceptional service I received at SanTan Village Gilbert AZ store 4551…read more Congratulations to Terri and Carmen; they are absolutely fabulous. They took the time to help me, and I'm so grateful for that, I've never been to a store with such excellent amazing customer service, Congratulations to the company for having such excellent wonderful ladies working here. By the way the store is very organized and clean, and I found great discounts.

The service that I ultimately received was excellent but I spent far too long trying to get the…read moreright bra fit thanks to the first salesperson who apparently wasn't exactly astute at measuring. She eventually handed me over to someone else who got me to something that absolutely works. The store is clean and all the employees, including the manager, were super friendly. There's a good selection of merchandise here and some good sales depending on when you come.

I came here to try and sell some clothing items. There's…read moreusually a wait, and they can text you when your offer is ready so I decided to run some other errands while I waited. When I returned, they presented my offer and told me they were only able to accept a few things, as most of my items were out of season or just not what they were looking for. I accepted my cash offer and took the clothes back that they didn't want. I looked around (briefly) and noticed that they did have a wide range of size options and everything seemed organized. I didn't check the prices, but usually they are priced fairly for the condition of the item. Fitting rooms are available too.

Horrible customer service Made a complaint that they always…read moremake you wait HOURS and never take anything. Then made a review and was ACCUSED BY THE MANAGER, that my wife called in there but she in fact did not.

Restocked on my favorite Iconic K87 Pocket T-Shirts. Multiple colors available in the store and in…read moreTall sizes as well. Store is well lit, clean, and organized. Shirts are nicely folded and organized with smallest sizes on the top and largest on the bottom. Changing rooms are clean and I like that the door locks display when door is locked. I interacted with both Raquel and Spencer. Both provided excellent customer service and were very knowledgeable of the product. I highly recommend stopping in.

The store is very well kept and staff super helpful and friendly!!!!! Can not stress enough this…read morelow rating has nothing to do with the store or staff. Carhartt is generally thought of as a place for work clothes especially when it comes to construction or electrical work. I was extremely surprised to find nothing that is FR rated or even high viz (1 shirt and yes 1 single shirt was high Viz) that was available at the store. This was very disappointing!! I guess back to Ariat, they carry high Viz and FR gear in store, they could have more options available but at lest they are there!!! And some good sales I might add.

Great prices and awesome stuff but can you say slow as molasses? I ordered on line to have items…read moreshipped to store thinking it would be faster. Wrong. 10 days out and still no clothes. I suggest just buying from the store. On line is way too slow for me!. Ordered on 11/30. As of 12/12 still not At the store. Ridiculous. 12/16. No product. Store has phone set to fax so customers can't call. On line customer service? I held for 40 minutes then gave up. Busy for Christmas time? Sounds like carters was surprised there was a holiday. Never again will they get another dollar from me.

Great Store For Baby Clothing!…read more Great prices and good selection makes Carter's a store that is difficult to beat for getting clothes for your little one! Tons of locations makes it the spot for baby shower and birthday gifts too so they can exchange things easily at multiple locations. Not sure what else can be said, but it's a good store.