EXTREMELY RUDE MANAGERS!, last time I went in one of the teenage girl workers was crying as the…read moreblonde manager "Daneen" was yelling at her in the corner, I told my friend about this and she said when she went in the same manager was also scolding and breaking down the workers, when checking out my items I asked the girl if she was okay which made the manager mad as she started to roll her eyes and give dirty looks to the girl, the manager then went on to get mad at the girl AGAIN because I didn't want to sign up for a reward program, why is that her fault I don't want spam emails??? I refuse to go here and tell my friends to go else where, idc what ur employees did yelling at them is never okay especially when it's teenagers who are most likely learning their way around a first job. DONT go here and definitely DONT WORK HERE.

This place has stepped up overall customer service. The tall younger guy was extremely helpful but…read morethe girls were also being very attentive to customers. My visit was Saturday June 6th, 2026.

Not usually a shoe store person. In the past I bought athletic shoes online, Big 5 or where ever…read morethey were on sale. First trip to Fleet Feet located by Costco in Queen Creek was just by chance. Ben, my salesman was the most helpful, courteous, and knowledgeable sales person I have ever had the pleasure of doing business with. Long story short, Fleet Feet computer analyzed my feet for size and width and maybe arch. I had been buying the wrong size shoe forever. I tried a half dozen pairs before settling on the shoe Ben recommended. Three months of wear and they still fit perfect, who knew shoes could make my feet so happy. The store treats veterans right and offers an app with additional discounts. Return policy is above and beyond. I was so impressed I bought another pair and my wife bought two pair. Lastly, I am not a review writer but I think everyone in Queen Creek should give this family run business a shot at your shoe business. In this age of profit above everything this store is a breath of fresh air.

Their selection available is amazing. Very knowledgeable team and they were able to meet my needs…read moreand help me with my purchase. My new favorite store for running needs

Okay store. Nothing great. I don't shop at Tilly's on the regular - I've only been in one other…read moreTilly's years ago. Came in due to the mannequin displays in the window. They had a shirt that I liked on display in the window. The store was typical - basic service, nothing extraordinary. The parking situation was something else! You would have thought it was a few days before Christmas with only a few parking spots left!

Great selection of clothes the store was very clean definitely a highlight was the sales staff…read morewhose name was Carol. She introduced herself to me asking if there was anything she could assist me and finding check back in with me a couple times and then finish the transaction as the cashier. she thanked me for my business and gave me a friendly smile. This is a great example of superior customer service in a world or we don't always get a friendly sales person like Carol. Thank you Tillys and thank you Carol. I'll be back again soon.

We went here looking for walking/running shoes. I had no idea what I needed, and maybe I just…read moreexpected too much from this visit and needed to consult a podiatrist instead? I did research on reddit and this came up as a recommended store. Awesome. I looked at their website which says they have several steps they do with you. First they evaluate what your need is and the health of your foot, then they put you on this foot scanner, then they analyze the data for recommendations of shoe, then you pick your shoes based on the software data, then you use their treadmill to see how those shoes work. It was a long drive to this place but we were willing to do it because they're doing all this work to figure out your shoe type for you and we're like great. We know nothing about shoes, we'll get some analysis and some advice on what would be best for us as we're going to be spending a lot of time standing, walking and maybe running in them. There was no evaluation of our need. We get on the scanning device which provides more measurements than I could possibly understand along with your shoe size, and the pressure points and good points on your foot. The goal being to try to reduce the red areas or dark purples. The sales person starts bringing me a few pairs of shoes. They're all way too small. Turns out the scanner has me at one and a half shoe sizes too small. So much for the scanner. Another batch of small shoes is brought out that don't fit. Why isn't the sales person getting out the tried and true shoe tree that you put your foot on and adjust the heel and the width to get the correct size already? The other issue I have is there was never any linkage (that I was informed about) between the scanner and all its data and my arch, and my pressure points and the shoes that were being brought to me. Was the sales person just bringing the one size recommendation from the scanner, and none of the other data meant anything? I don't know. Ultimately they didn't have anything in stock that fit me, but one pair I thought might be okay. They didn't have any treadmill to try it out on. They didn't give me analysis like you pronate or whatever. So I don't know what I do foot wise. So you know what I did? I went online and ordered multiple sizes in a crap shoot and hoped one would fit. I found a size that fit this way. I still know nothing about my feet and what I should have bought. Oh well. All this stuff on their website did nothing for me. Take it for what it's worth. That's why I rate it a three. It was no better than walking into a Payless shoes for me or blind shopping on Amazon as no one provided any insight into anything for me. If I find something that seems to feel good, well I guess the shoe is properly doing its job.

What is not to love about this local running store! The staff is extremely attentive and listens to…read moreyour needs. They continue to grow the selection of shoes, gear and all the accessories. Make sure to check out all the fuel as they some unique and cleaner options. Logan and his crew are very involved in the community so check out their website and make sure to attend one or all of the events!!

Huge selection and the styles have gotten better... or I have gotten older and don't care as…read moremuch... either way very comfortable shoes and sandals. Folks are always friendly and d they always have the 50% off sale.

I went here Thursday and signs All over Buy one & Get 1 1/2…read moreoff So I bought a pair & my wife bought A Pair & went to check out And No Deal Not even my Senior Discount !!! The Gal said your shoes Were popular so No Buy one get 2nd one 1/2 off don't count !!! Done Doing Business Here !!! Trans # 26353 . Cashier 133932 !!

Came in here for an Amazon return. That was about a 15 min wait as there were about 20 people in…read morefront of me. The gentleman helping me was very friendly and polite. Good experience. I then roamed around looking for a few wardrobe items I need. Found several items and even a cute purse. The purse was even on sale so that's always a bonus.

Kohl's is so underrated! Kohl's department stores has a wide range of apparel for women, men, and…read morekids, as well as home products. They offer competitive prices and a pleasant shopping experience. From clothing to home decor, Kohl's has something for everyone. I frequent the Gilbert location, but occasionally visit this Queen Creek location. Majority of my visit includes returning something I purchased from Amazon since they conveniently accept Amazon returns then using the coupon they provide to shop for something new. I've had nothing but good experiences here. The staff is friendly and helpful. The Amazon return section is quick and efficient. The store is clean, well stocked, and fairly organized. No complaints!

Called ahead and told them exactly what I needed, and they had what I needed, great!…read more Drove from casa grande (50 minutes one way), arrived, and they subsequently informed me that they didn't actually have what I wanted (boots). Big sad. Found a suitable replacement and headed to check out. The cashier and manager, who "helped" me on the phone and through the process in store thus far didn't think that their screw-up warranted cutting me an equitable deal for my time wasted on the boots I settled for. Needless to say, I left without doing business with them. Thank you Boot Barn of Queen Creek Arizona for wasting my afternoon!

The price match "guarantee" comes with terms that are not listed on the sign at the register…read more According to the "manager for this weekend" they will only match Sheplers or their own Boot Barn website. Manager was a little dismissive when I pointed out the inconsistency between her stated policy and what was posted.

RePurposed thrift sells second hand items. The store is staffed by students from Canyon State…read moreAcademy. The store is lively and the staff are in good spirits. They all appear to work well together. Kudos to the teachers that helps run the store alongside the students The items are priced by type instead of individual price tags. For examples shoes $6, women's long sleeve shirts: $4, dresses $6 and so on. They placed signs through out the store so it is easy to track prices. The store feels clean, well organized and you can tell it is taken care off. They offer dressing rooms which is a huge plus! They have scheduled days you are able to drop off donations.

Very large store with a nice selection of items. Most prices are clearly marked and the store…read moreitself is clean and well maintained with room between the aisles. The service was mediocre, not rude but not exactly friendly.

My first pair of Redwings lasted me several years - and I am in the trades, so I am ridiculously…read morehard on shoes. I was so impressed with them, I decided to come back and purchase a second pair. Michael took such great care of me. From the beginning, he worked with me to get the right size, the right fit, and the right inserts to maximize support, comfort, and even style - something so rare for guys on the job. I was so impressed, I brought one of my employees to work with this same location. Mikayla was top notch. Asking detailed questions of my guy, so that she could link him up with the right boot for the job. Wish other companies took as much pride in their product as these guys. Completely satisfied is an understatement. But you get the picture.

Walked in about two saturdays ago, there were two employees helping people so I decided to go to…read morethe sock rack to see what socks I might take with the boots I was planning on purchasing. I was looking for maybe 5 minutes then went to the front to wait until someone actually acknowledged I was there to purchase boots. I would say maybe 10-15 minutes went by since walking in and I never got greeted, glanced at or told I was going to be attended after one of the employees were done with their costumers. I decided to walk out and go to the Tempe store where I usually get my boots.

I am not a fan of Ross stores. However, their Halloween decor is already hitting shelves, and I…read morehave been hitting up all the local Ross stores in the area looking for a few specific Halloween decor items. This Ross did not have the specific items I was looking for, however, they did have lots of seasonal decor. This Ross was also pretty clean and organized compared to some of the other Ross stores I have been in lately. This Ross also seemed to have a ton of product available. This was honestly the best Ross I've ever been inside. I'll probably stop in again when I am in the area to look for seasonal items.

Historically, I love Ross. I don't know if it's just this store or the whole national chain - but I…read morejust had a miserable experience. The cashiers seemed helpful enough, so I don't particularly want to say anything bad about them if they truly have no authority to by-pass bad policies. If powerless, then they are just as I am with only an ability to express an opinion to the wind. No shade at all on the good people just trying to do their job under bad policies. If they did have authority to help, but didn't, then they do own some responsibility. It's so upsetting when a store deliberately has the people who have no authority interact with the people. It leaves the employees with no authority to successfully manage a really bad, low-class return policy which is what triggered my bad experience. Since I didn't have a receipt on me, but my item still had the store tag attached, I expected a store credit for my return which was fine because I had new items in my cart (about $100) and was intending to apply the credit to the new items. However, they informed me that the item had been discounted from $16-ish to about $11-ish within the last 30 days and could only reimburse store credit at the lesser amount. I was flabbergasted and asked for a manager who asked for other managers but all them responded with pleasant (not believable) apologies and some form of: "Too bad for you, that's store policy". Which is always not helpful in customer service situations. I looked at them and tried to apply logic which is also not helpful in stores with bad policies. "Really? For $5-ish dollars you are going to lose out on a cartful of purchases and a lifelong customer?" They responded with: "It's store policy". I wasted everyone's time by explaining that this is unethical behavior on the store's part because they intentionally discount after 30 days and at the same time don't honor store tags after 30 days. Nobody cared. In the end, I got my $11 on store credit for a store I no longer wanted to patron. I took out 2 items from the cart that were closest to the $11 which ended up being around $16. The amount I was supposed to have been reimbursed. So I paid the extra $5 difference which should have been reimbursed, not charged, just to not waste the $11 store credit. Now that I have items with a receipt, perhaps I should return the items for cash. This way I can get the $11 cash they wouldn't give me today. I'll look at them and say, "it's policy". Hehe. The people in charge of the policy and the bad customer experience don't care and won't ever be held accountable. (I'm not looking for suffering just someone to take responsibility!). The good people at the counter had to listen to an upset customer that never should have been upset and might even be 'corrected' and 'advised' when it's the policy makers that need a review. But nothing will likely happen anywhere and I had to hand over my driver's license to receive an $11 credit so now a bunch of strangers who had to listen to my bad customer service rant have my personal information. I left feeling so miserable, fearful and despondent. In hindsight, I wish I had taken back my item to return on different day with different people - now that I fully understood my losses. What an unnecessary miserable experience over $5. :-( I would like to know if this is nationwide or a local issue, but otherwise, I don't want to spend anymore energy or money on Ross. I'll be looking for other places to buy cheap, garbage clothing. With in-person return policies this bad, I may as well take my chances with places like Shein. I walked away thinking, maybe we should all start sewing again instead of dealing with all these low-class clothing stores, their bad policies and their intentionally powerless service personnel... LOL. Hopefully, my bad experience will save you from similar.