I am writing this review ALL because of an employee at this location, Nichole! I went into this store today for a last minute dress that I needed to get today. I was struggling to find/decide on something that fit every need that I had. Nichole helped me find a dress (she actually picked out the dress that I ended up loving the most), she was super super sweet, and I wouldn't have been as successful on this shopping trip if it weren't for her!! She is awesome (: Thank you for your amazing help Nichole! read more

Sexy reveling women's wear here at this store. Lots of midriff and bra type blouses. Cute clothing. Some of the outfits could be used as a costume. Shared parking lot. read more

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My daughter loves Windsor and with prom coming up we decided to stop in and look at the dresses they had to offer. The location is clean and had a great selection. Prices are great compared to other stores nearby. Service was ok. read more

Worst customer service we have ever seen. Asked extremely politely for some different shoe sizes and the workers couldn't be bothered. The girl we asked left the store without even telling us and left before she could help us. Absolutely disgusted with the attitudes of all those girls in there. They all huddled together talking about us after we left. Such an awful experience, I will not be returning. read more

Just had to wait an additional ten minutes for this place to open so the staff could mess around... not a good look. They walked out of the store at 9:58 when they open at 10 and we are still waiting for them to come back... this is such poor business. And they are back super late... and on their phones... lovely. read more

Windsor - Women's Clothing Near Me - Chandler, Arizona

Clarissa was absolutely outstanding!!! She knew where each and every dress was and helped us tremendously AND with a smile on her face! Usually dress shopping for a 14 and 17 year old could lead anyone drinking but Clarissa made the whole experience bearable. Thank you so much! We will be back!! read more

What's with the attitude? It's not cute. After trying on a dress in their disgusting dressing rooms (the room I was in was filled with other dresses they didn't bother cleaning out, trash on ground too) I went to go find someone to ask if they had another size in this dress I wanted. Went up to the register, some girl glares at me and trudges over. Doesn't say a word, just gives me a look as if she was saying "What do you want?". I asked her if there was another size, and she immediately answers "NO". She didn't even bother to look for another dress, or to look up the dress online to see if it was available in another store or available online. Didn't even bother to at least try to help. Just gave me a "NO" and walked away. If you're THAT bothered by working, just go home. Giving this place two stars is being nice, btw. read more

Horrible experience, possible racial profiling. One of the white sales workers told my black niece that she couldn't walk around the store with any of the costume jewelry they sell, even though she was shopping for a dress and needed to match accessories! They had no signs to indicate this "policy", and it's not on the store website. Only 2 sales associates were helpful, the rest were very cold and unwelcoming. read more

I was looking for a plain black full-length dress last week. When I got there I was greeted by the staff. The store was pretty dirty, the dressing room's especially. I didn't have anyone come up to me and ask if I needed help looking for something specific. Overall, it was a fine experience. I did find a cute dress! read more

Perfect for prom dresses and fact events!!!! They have lots of colors in all different shades definitely somewhere I would go again!

This store is absolutely not concerned with their customers period. They are not helpful and they have never once answer a phone call. Don't respond to voicemails and blatantly rude. Move to the next option if you're considering this shop. read more

What an absolute disappointment in customer service. I bought a dress here and while I thought the store associate was utilizing customer service skills by switching a tie on the dress I was to purchase, she switched the entire dress for the wrong SIZE. As soon as I got home I realized what they had done and came back to the store and the larger size had been sold and THEY WOULD NOT ALLOW THE DRESS TO BE RETURNED after their error. Although this dress was in the casual rack area she said it was a special events dress. read more

Windsor is one of my favorite go-to places that always meets all of my fashion needs. My entire wardrobe basically comes from here! Every associate has always been so welcoming and takes the time to assist me when browsing the store. This place is always up to date on the latest fashions and is one of my favorite places to go hands down. read more

TERRIBLE! Some of their clothes is decent but most of it just looks like a circus threw up on the store. We entered the store and no one asked us if we needed help, and the dressing room experience was disgusting. The lady that helped me was so rude. I went out of my dressing room to go help my friend try on her dress she knocked and she told me you are holding up the line if your not going to use your stall then don't try on dresses. So then we left. We then went to pacsun and they were so nice. That's how workers should treat their costumers. read more

My daughter and I went to the store looking for a graduation dress for her. The staff was very helpful especially Krystyna. She was very friendly and helpful finding sizes and dresses that would work well for my daughter. She went above and beyond even playing with my young son who was bored of waiting for my daughter to try and select the dress. read more

Went in for my daughters prom dress and my family friend Elle was working there. Everyone was super helpful and nice. Great experience and great pricing!! Awesome customer service! read more

I wish I would've read the other reviews & very much agree with the rudeness! Every employee my daughter & I encountered had zero common manners! Even after paying nothing said like have a nice night! Not going back until I see more stars! read more

The workers are super friendly! They helped me find everything I needed! I needed a pair of shorts and they had exactly the ones I was looking for, along with a cute tank top. read more

Found the perfect dress for my daughters prom! Tons of dresses to choose from and Kyra and Nicole were very helpful!

They always have the best selection at this Windsor and the girls are always willing to help you out. The store was even super organized for it being prom season read more

My friend wanted to try on a dress found after hours of searching. My friend wasn't allowed to try on the dress just because of their gender. He is a male and they do not support men who wear dresses, for he was not allowed in the fitting room. read more

Angelique was great helping my bridesmaids and I select dresses for my wedding! She greeted us as soon as she saw us, and made sure to identify our shopping needs. She gave her opinion while we were in the fitting rooms and assisted us in narrowing down the choices. She is so sweet and genuine, and I was thankful for her being a part of this experience! During our checkout, both Ayleen and Julissa were just as kind and friendly. Thanks to all the ladies on staff who made this such a quick and easy process! read more

WHY IS THE MUSIC SO LOUD IN THIS STORE..I'm yelling cause that's the only way to talk in the store! It's stressful to shop with the music so loud. I couldn't even take a call due to the blazing loud music!!! And it's EVERY time I'm in the store! The clothing is cute and the store is nice but it's my last resort when shopping the mall due to the stressful shopping experience. Someone please address this so this can be my first stop when shopping not my last. "Fun up beat is one thing, not being able to hear your friend standing outside their dressing room talking to you is outrageous" read more

I have loved this store since I was in high school. So much so that my parents and co worker had gotten me gift cards for my birthday. However, I went into this location a few weeks ago and had a terrible and honestly embarrassing experience. After walking around the empty store (other than 2 employees) for about 20 min with around a dozen items in my hands - not one of them offered to set me up with a dressing room (let alone acknowledge my existence). After being rang up at the register, I gave the girl (who I assume is a manager) my 2 gift cards. Before sliding the cards, your employee asked, "Are these the giveaway cards? Because you can only use one". Confused, I thought she was saying you can only use one gift card at a time. Then she said, "How much are on these cards? If these are the ones we gave away on Black Friday then you're only allowed to use one". I told her that the one from my co worker had $20 on it and that I wasn't sure how much was left on the other one. For the second time, I told her I wasn't in town for the past week due to my birthday, hence not being here for a BF giveaway so I wasn't sure why she was interrogating me about this. Your employee let out an annoyed, exasperated sigh, followed with an even more annoyed facial expression. She finally swiped the cards and then legitimately tossed my bag of stuff on the counter. After asking her her name, she defensively asked why I needed to know. I couldn't even say anything because I was still in disbelief as to what was happening. Your employee said, "MY NAME IS TIFFANY". I walked away and saw other customers standing behind me in line equally as shocked. I was and still am so disturbed by the treatment I received that day. I'm not sure why Tiffany felt the need to let something so frivolous as the origin of a gift card get in the way of her customer service skills that she learned in a handbook. I wasn't even going to write anything about this incident because I know nothing would come from it. However, maybe my review as well as all the others from this location might help a customer think twice about spending their money here. read more

Disappointed !!! Worst customer service ever... I just received a pair of boots for Christmas as a gift along with the gift receipt. I went to Windsor to return the boots which are intact, in the original box, with tags and gift receipt on hand, Kensey "the manager" started analyzing the boots and making faces while doing it for a few minutes and then told me I couldn't return them (All I was asking is for store credit) I asked her why? And she said because the tags were cut and I explained it was just the price part (because it was a gift, and normal people remove the price when they give you a gift) and the bar code was intact anyways. And on top of that I had the gift receipt. But, no she didn't care and didn't want to give me a reasonable solution. At this point I asked her for her manager and surprisingly to me, she was the manager, so then I told her who I could talk to to get a resolution, and then she said no one, so at this point I'm in shock with the customer service provided to me. I need to talk to the owner or anyone who is in charge of hiring people so incompetent to run a store with that poor quality customer service. Just the whole thing from beginning to end was absolutely the worse experience I ever had. I'm going to make sure to spread the word about this. I will never buy anything or recommend this store ever again. (Chandler location). read more

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the worst customer service ever! No one asked me if i needed help until i had to look for help, ladies told me they were busy so i waited about maybe 20-25 mins to get help, finally when they did help me i asked them if they can help me find a dress in a different size, they asked me what size i was i told them i didnt know but if they can help me find at least 3 different sizes to try out. Very rudely the employee said "if you dont know your size i cant help you, just keep looking" and i left very upset. Never shopping at the location again. I will go to Scottsdales location since they know how to treat people. read more

Horrible experience, I went there last minute to buy a dress for a party and first one of the employees gave me a dirty look when looking for someone to open a fitting room so I could try on a dress. once I was trying on dresses I came out of the fitting room to get some assistance and there was three of the employees trying on dresses. I was standing there for a good amount of time but, not a single one even acknowledge the fact that I needed help. I was shocked by the fact that they were more busy trying dresses than helping customers. I can not believe this stores customer service. I did purchased a dress there full priced and everything and only to find out that it had a huge run on one of the sides and it was dirty. overall very poor service and low quality dresses for the amount paid, I definitely do not recommend purchasing any dresses here read more

I'm tremendously disappointed in this place. Julissa, the manager, never once offered any assistance to me while I was in the store. When another employee offered assistance, Julissa intervened without invitation to tell me I needed to come back tomorrow if I wasn't going to pay full price for a dress. We were discussing an email sign up advertisement that ENCOURAGED shoppers to sign up and save TODAY. Have they changed their compensation programs to discourage sales, or is Julissa just a special case? Sad! read more

Carla did an amazing job helping myself and about 10 other girls in the dressing room . I must have tried on at least 8 dresses and she never complained about me going in and out of the dressing room. She never frowned or rolled her eyes. She smiled the entire time helping myself and the other girls. I will definitely be going back. read more

Was very unhappy had a return it was 1 day past the 15 day return policy I assumed that meant no cash back windsor would not do store credit, exchange or anything .shirt was only worn to try it on I had receipt and tags attatched. Just stuck with shirt out $30$ never shop where I cant get $ back!!! Tell everyone I know never shop @winsor read more

Unfair treatment due to personal appearance. Not refunded correctly due to "signs of wear" when solely tried on and not worn.

A true blessing in disguise. I had trouble locating 2 dresses I specifically needed and Gabrielle was the best associate to assist me with the purchases of my daughter's dresses. Definitely worth the drive from Tucson. Good loyal workers are hard to come by. read more

All of my favorite dresses are from Windsor. I like that they keep a good variety of clothes in this store. The dresses usually range from 25-50 dollars. which I have found reasonable since they usually last even with continuous wear. I love the accessories in the store. They always have great hats and whatnot. They tend to cary a lot of vintage inspired clothes which I like the best. Great store. read more

I've been so stressed out looking for the perfect dress for my cousin's wedding. Found one online but didn't fit well but with the help of Emily and her manager Angelic, i was able to find the perfect dress!!! Emily was so patient the entire time helping me pick out dresses and kept checking in to ensure that my experience at Windsor was great. Thank you!!! read more

The employee had displayed attitude. She made several checks on my item I was attempting to return that was never worn, (which seemed a bit excessive) and wouldn't allow a proper return for at least the partial amount like she initially promised. I was only given a small store credit for one dress and the other dress that was thoroughly checked, was only allowed for an "exchange". Both dresses had the tags on them with the receipt, and had only been tried on to determine the fit of the dress. read more

Bought the perfect dress here! Everyone was super friendly and started a fitted room for me. Everything was super organized and easily to find. Will definitely be coming back here! read more

This is such a great place to find formal dresses at amazing prices! There are so many to choose from. Deanna, Angelique, Nicole were so helpful finding sizes, accessories, shoes. read more

Devan at chandler fashion mall was great! I was looking for a black cocktail dress and I had given up, but she asked me what I needed. She was able to find me exactly what I was looking for and kept on bringing more dresses to try on, one cuter than the other! She was patient, kind, and so helpful! Thanks Devan, I really appreciated you today! Her customer service is on point! read more

My daughter and I went to this Windsor location in Chandler Fashion Center on Wednesday evening looking for her senior prom dress and had the best experience the girls at this location were so helpful and accommodating. I highly recommend this location thank you to all the staff. read more

I've never had a bad experience in this store! I went to the mall yesterday and had a great experience. We were greeted at the door. We were asked several times if we were okay or needed help. They even took the clothes from us as we were shopping! Super nice. Just the right amount of opinionated. Altogether thumbs up read more