It has been several years since my last review and I need to refresh it for 2026: they're still as…read moregood as when I reviewed them previously. I mostly buy shoes here. I use a mix of road and trail shoes and I need "stability" shoes due to my amazing ankles. The young lady who helped me noticed that as soon as I took off my boots, so I figured she'd be helpful. I'm not terribly picky about colors or brands, though I've got some favorites and generally know what I need. I tried on a couple of pairs and purchased some new road shoes during this visit. Simple and fast! (At least one of those describes me.) Can I get shoes cheaper online? Sure. Would I get the same level of service and instant Q&A/ feedback with the opportunity to actually try them on? Not a chance. Should I support a local business? Is that even a question?!? Plus, they have a box where you can donate your old race medals and they get recycled to for a good cause: "Medals4Mettle (M4M) awards medals to kids and adults fighting debilitating diseases and illnesses to spread love, kindness and encouragement. "

The foot dr told me about this place. They watched me walk and were able to recommend some shoes…read morefor me. Very friendly and very knowledgeable.

Staff is knowledgeable and helpful. Great service. Good selection. Christine was a pleasure to work…read morewith for my daughter's pointe and dance needs. I would definitely go back.

I wish I could give negative star!!!…read more I just purchased shoes here and walked out with a terrible feeling because of the rude attitude from the older lady working there. Spending money on a Friday night and leaving upset is not acceptable. I had a very disappointing experience at this store. When I came in with my daughter to try on jazz shoes, the older lady working there was rude from the very beginning. I asked her to bring both styles for my daughter to try, and she responded with a negative attitude like it was a problem. She didn't want to let her to try both styles. . Instead of simply bringing both pairs, the older lady refused, saying one "wouldn't fit." That decision is not hers to make it's the customer's choice to try and compare. Today was my first time visiting, and I was shocked by how unwelcoming this employee was. A sales representative should be helpful and friendly, but instead she made me feel like I wanted to walk out immediately. While my daughter was trying both pairs, I asked my daughter questions to make sure the shoes fit well (since there is no return policy). Instead of letting us focus, the lady kept interrupting by negative talking and being rude and It made the entire process uncomfortable. There are so many other stores that sell dance shoes, and I wish I hadn't wasted my time here. If this store wants to keep customers, they need staff who actually want to help, not drive people away.

I want to Thank Karen Merrell for excellent service, thanks for taking your time to explain the…read moredifference in the changes on the Xelero. Thanks Richard, May and Devin

This business was a life saver for my boss. He was limping around and told me he couldn't hardly…read morestand the pain in both feet and he had blisters all over his feet. He had a crap pair of old Walmart shoes and was not able to get his feet on the sliding shoe due to pain. His only complaint was the price. I told him how much I thought they would be and I was only 50$ shy. After wearing them one week, he's walking without complaint . Week two he was back up a ladder and he's now had them 1 month . All bisters are gone'

I'm so impressed with the exceptional service I received at SanTan Village Gilbert AZ store 4551…read more Congratulations to Terri and Carmen; they are absolutely fabulous. They took the time to help me, and I'm so grateful for that, I've never been to a store with such excellent amazing customer service, Congratulations to the company for having such excellent wonderful ladies working here. By the way the store is very organized and clean, and I found great discounts.

The service that I ultimately received was excellent but I spent far too long trying to get the…read moreright bra fit thanks to the first salesperson who apparently wasn't exactly astute at measuring. She eventually handed me over to someone else who got me to something that absolutely works. The store is clean and all the employees, including the manager, were super friendly. There's a good selection of merchandise here and some good sales depending on when you come.

I met the staff at the Mesa Marketplace on Saturday morning…read more They were very friendly & helpful. Great selection of sandals & shoes for both women & men.

We went here looking for walking/running shoes. I had no idea what I needed, and maybe I just…read moreexpected too much from this visit and needed to consult a podiatrist instead? I did research on reddit and this came up as a recommended store. Awesome. I looked at their website which says they have several steps they do with you. First they evaluate what your need is and the health of your foot, then they put you on this foot scanner, then they analyze the data for recommendations of shoe, then you pick your shoes based on the software data, then you use their treadmill to see how those shoes work. It was a long drive to this place but we were willing to do it because they're doing all this work to figure out your shoe type for you and we're like great. We know nothing about shoes, we'll get some analysis and some advice on what would be best for us as we're going to be spending a lot of time standing, walking and maybe running in them. There was no evaluation of our need. We get on the scanning device which provides more measurements than I could possibly understand along with your shoe size, and the pressure points and good points on your foot. The goal being to try to reduce the red areas or dark purples. The sales person starts bringing me a few pairs of shoes. They're all way too small. Turns out the scanner has me at one and a half shoe sizes too small. So much for the scanner. Another batch of small shoes is brought out that don't fit. Why isn't the sales person getting out the tried and true shoe tree that you put your foot on and adjust the heel and the width to get the correct size already? The other issue I have is there was never any linkage (that I was informed about) between the scanner and all its data and my arch, and my pressure points and the shoes that were being brought to me. Was the sales person just bringing the one size recommendation from the scanner, and none of the other data meant anything? I don't know. Ultimately they didn't have anything in stock that fit me, but one pair I thought might be okay. They didn't have any treadmill to try it out on. They didn't give me analysis like you pronate or whatever. So I don't know what I do foot wise. So you know what I did? I went online and ordered multiple sizes in a crap shoot and hoped one would fit. I found a size that fit this way. I still know nothing about my feet and what I should have bought. Oh well. All this stuff on their website did nothing for me. Take it for what it's worth. That's why I rate it a three. It was no better than walking into a Payless shoes for me or blind shopping on Amazon as no one provided any insight into anything for me. If I find something that seems to feel good, well I guess the shoe is properly doing its job.

What is not to love about this local running store! The staff is extremely attentive and listens to…read moreyour needs. They continue to grow the selection of shoes, gear and all the accessories. Make sure to check out all the fuel as they some unique and cleaner options. Logan and his crew are very involved in the community so check out their website and make sure to attend one or all of the events!!

When I pulled into the parking lot, I was a bit intimidated. It is in a shopping center that caters…read moreto people with active lifestyles. I just wanted shoes that fit. I drove down from Vegas wearing brand new shoes that did not fit, even though they were sized higher than what I normally wear. My toe pain overtook my apprehension and I dragged my formally slender body inside. Monika came up to me and helped put my mind at ease. She spent time checking out what was wrong with my current shoes then took me over to scan my feet. Turns out my left foot is longer than my right. She started pulling out boxes of shoes to find the right fit for me, then we went through what colors I liked. What shoe companies I liked. I came in looking for a pair of shoes that would actually fit me properly...I ended up buying two pairs. One pair was not her store, so we arranged for the shoes to be shipped to my home. I was so relieved, I went back the next day, on our way out of town and bought another pair that I really wanted and my wife came in and bought herself a pair and sliders. Service was great. Friendly staff that love what they do. Prices were very reasonable, even considering shipping. Just go. Go now. You will not be disappointed.

I knew about this store for awhile but didn't get to check it out until today…read more I accidentally flushed my shoe laces to a pair of my running shoes down the drain today and needed to find replacement shoelaces. Who knew that finding shoelaces would be so difficult? I guess I should have just gone online to buy them! I first went to REI and then Road Runners and they both didn't have any in stock, so I then tried this store out and they had a good selection of shoe laces, but also many other items too besides running shoes. I liked some of their apparel and checked out some of the hydration packs they have in stock. Three or 4 staff members helped me out and everyone was so nice and really attentive. One guy even tried looking up a hose I needed for my Osprey 3L hydration pack, but they didnt have any in stock or online. But, I did find a pair of shoe laces and I will definitely be back again for my running needs!

I love this store! Customer service was amazing and the store was well displayed and organized! I…read morehave always loved the Carter's brand since having my 5 kids and now grandkids. I will definitely keep shopping here!

Still shopping now for Great Nieces and gifts. My Granddaughter has sized out which makes me sad…read more I had to return 2 pairs of shoes as were too narrow. Was just in yesterday for baby gifts, everyone seems to be going gender neutral not finding out the gender, so was able to find some tan and white. I have always shopped ahead, so picked up some items for Christmas which will be used in Springtime which is the great part about Arizona weather! Consistently happy with store personnel and clothing. Corporate needs to work on the shoe issue though.