Slow, inefficient, and rude, this is definitely the worst pharmacy I've ever been to…read more The first problem is mostly in optics. This pharmacy is open and exposed to the customers and some of the store, and as such you can really get a sense of how inefficient it is. There's often more than five people working here but many of them just seem to be standing around working on "something" while one or two max are actively helping customers. Maybe it's just that this particular pharmacy services more clients or something but compared to nearly every other place I've ever got my drugs from where there are like one or two people visibly working in the department, this one has like 3X the people but is three times slower. 90% of the time you're going to be waiting 10+ minutes to get helped. Everything takes forever. Once you finally get up the counter, despite you having a notice that your prescription is ready for pickup you're occasionally going to have wait an additional 15-30 minutes because apparently it won't be after all. And then there's the attitude of some of the people working there. On three separate occasions I've heard people working there been audible combative with customers on the phone or to the in person patrons, all in earshot of everyone in line. A few days ago an old guy was complaining quite reasonably in the general spirit of what I've described above and some guy in the desk behind the counter very loudly scolded him: "We are facing numerous organizational and personnel challenges right now and your attitude isn't helping. I've had six people quit on me recently." This guy should be fired NOW because if he's going to work in customer service he needs to grow up immediately.

It was an awesome shopping experience. The service was great and gave plenty of free parking.read more

They're so bad that it is almost laughable. I just wouldn't want to come here if I was sick or in…read morepain. Not the technicians as much as the actual pharmacist seemed pained to be asked questions or to help try to solve a problem. She was insistent that she was correct and I was incorrect regarding communication with my doctors office.

It was November 8th. We arrived at the store during the posted morning opening hours, but the store…read morewas closed, and several customers were waiting outside. We waited over 20 minutes, no manager showed up, and there was no communication from the store. Standing in the cold made the experience even more frustrating. This was very disappointing, and the store management was unprofessional.

I like that this pharmacy is open until 6pm on days that they're open. I do not like that they are…read moreclosed on the weekends. This is not a full-sized retail location so the most you can pick up in addition to your prescription(s) are some snacks and greeting cards.

This posting is not a reflection of Walgreens since all pharmacies in the U.S. are are following…read morethe U.S. law. Amoxicillin is an oral antibiotic that you can buy over the counter in any apothecary in Europe and most likely Asia. I have a gum infection below a tooth & this drug would make short work of the infection. But not here in the U.S. without a prescription. That means you have to visit a doctor $$$$$ which may not be cost effective for many. We also found a lot of doctors will want to run a bunch of tests, most just to make money for the doctor and no help to you. Do a search on Drugs.com and you will see it truly is a generic drug. I picked Walgreens simply because they probably have more clot as they are located in a hospital. I did a search of Canadian drug stores, could spend a week and get no where. I am not sure if contacting your Representative would help, I never got a response in the past from any. Remember they are in the pocket of big business and they don't give a rats about you. I know, I tried in the past contacting our Representatives and our Governor, you know that guy that has warmed the chair in Olympia for 12 years, and now thinks he is ready for a bigger chair in DC. Don't waste your time with his office.

Jason is what went well. Helped me (senior) find glue !! can you imagine ??…read moreStocking isles and then checkout!! Never lost his kindness to everyone !! Efficient and kind. What more could one ask thank you

So today I arrive at 9:10 to pick up a prescription. (They open at 9:00) The person that has to…read moreunlock the registers is on lunch. So they are not able to give you your prescription. Used to be a good pharmacy. Just as bad as Bartell now. Totally disrespectful.

- horrible service and high vaccine price -…read more We went to bartell drugs for our tdap vaccines. While it is covered 100% by my insurance, they charged us $30 and $40 copay, respectively. I called my insurance and bartell back and forth, and they kept saying it's not their responsibility. It's super annoying, so I had my insurance call bartell and they created a ticket to look into it. A couple days later, I called bartell and they told me it's just how much my insurance charges me for copay. It makes absolutely no sense because my insurance is telling me I don't have to pay anything. My insurance also told me they are double charging if the insurance is paying for the vaccine and I need to pay for copay. I'm extremely uncomfortable because bartell doesn't even update and asks me to follow up with them. I have to pay them a visit tomorrow again. This is insane, why would a drug store scam me from vaccines when insurance is paying for it 100%.... I have never paid anything for vaccines in the United States because preventives should be covered 100%. Don't come here for your vaccines.. go to Walgreens or Walmart instead. [Update 04/15/25] The pharmacy manager called and told me that the vaccine costs $105, so they have to charge me or else they lose money. Guess what? The retail price of the vaccine is $84.99 and with Good Rx it's only $54.18. I'm not sure why they get the vaccine at a higher price or maybe they are actually trying to make money on vaccines, but I'm never gonna get any vaccines from this place again. It's also weird that they told my insurance company the copay is an administrative fee but told me otherwise. The pharmacy manager, duke, told me it's gonna be the same everywhere else. Guess what? My insurance told me that has never happened in the past. Unless my insurance is lying, I highly doubt Duke knows what she's talking about and she probably never checked other drug stores beforehand. It's insane how people just assume things and tell you the wrong information.. Be aware!

UPDATE: JULY 19, 2025:…read more This is mainly a shout out to their friendly and helpful employee "Nolan," re: assisting me with their restroom. Therefore I'm bumping up my rating of this store from three stars to four stars. When I told him the place is starting to look like stores in Soviet Russia, he informed me that their holding company, Rite Aid, is going out of business. Therefore this location is not receiving any more merchandise deliveries until August 25. On that day, CVS will be moving in to set up shop at their Crossroads location. So if CVS Incorporated is reading this, give Nolan a raise!

I had a fairly great experience at this pharmacy actually! I was nervous coming here because of the…read morelong list of negative reviews I saw but you know what, Walgreens must've listened because I got what I needed quickly and it was covered by my insurance! I even happened to be there at a very busy time, 4pm on a Thursday, and there were several ladies working efficiently in the pharmacy. Nice job ladies!

There is one staff member in this pharmacy who is very helpful, his name is Kais. There were a few…read moretimes I showed up near closing time and really needed a medication, Kais was nice enough to fill my prescription on sorry notice. When it's closing time, he doesn't send people who have been waiting in line away. He closes the pharmacy door, but keeps those who have been waiting inside until they get their prescriptions. I really appreciate that. All other staff members, such as Jia, made it complicated and inefficient for me to get my medication. I haver to call everytime or they don't even work on my prescription. I placed a same day delivery order and it's been 3 days and they tell me we are waiting on doordash to pick up, don't know how long it takes! It is just unbearable! Walgreens needs to do something about this branch. It is literally dysfunctional!

My first job out of high school was at a Rite Aid (Rossmoor location wha wha), and the facing job…read morein this pharmacy section was a serious hot mess, everything looked out of place and askew. I asked the Pharmacist where the finger splints were and she didn't know and told me to ask an associate. In my day our Pharmacist would come out and walk you to the section you needed help with, hand you the item, and ask if you had any questions. I don't know if RA has really changed that much, but there will be no smile awards for you my unhelpful Pharmacist friend. We ended up finally finding a finger split at a Bartells, which also had tape and finger sleeves. So yeah, from now on that's where the honey and I are going to go for last minute medical items, sorry Rite Aid.

The pharmacists and staff are very friendly and helpful. They go out of their way to try and get…read moreyour rx filled when you need it. The employees up front where you come in don't seem to be trained enough a lot of times. Stock is low, evidently due to the bankruptcy filing. The pharmacy staff makes up for it quite a lot, and keeps you coming back.

I stopped by the store today to pick up some skincare I ordered through their app. It was my first…read moretime using the in‑app order and store pickup option, and honestly, it couldn't have been easier. I walked into customer service and my package was already waiting for me. Plenty of parking, no checkout lines, super quick and convenient -- definitely using this option again.

This is only about the pharmacy-…read more I had become ill during the day on New Year's Eve...but just thought I was feeling under the weather-I was wrong, I had an infection. So after suffering all through the night, I finally got medical help at 400 AM on New Year's Day. The only issue was that there are no pharmacies for prescriptions in the Seattle area that are open 24 hours or on a holiday except this location. I called to make sure they were open before my doctor filed the prescription-the person on the phone (later I found he was the pharmacist) wanted to make sure he had the medication before I made the drive out, which was so kind because I was in so much pain. When I got there, it was about 20 miles. There were about 4 cars in the drive-up pharmacy lane, and 1 person in the store waiting in front of me. The pharmacist was by himself, working and taking care of a lot of people on a holiday was unbelievably kind, empathetic, and had a smile on his face for all the people picking up. This is the kind of customer service you expect when you are feeling miserable...

The only reason why I am giving Rite Aid is a 4/5 stars, is because every time I go into Rite Aid,…read moreit seems like the shelves are looking more bare, each time. Although I see this, I also have to add, that the workers are still pleasant, friendly and willing to help me find what I need if I cannot find it.

The shopping was a great experience. The service was good. There are plenty of free parking.read more