I've been to a lot of pharmacies over the years, and unfortunately it's not uncommon to feel like…read moreyou're just another number. That's why my recent experience at this Walgreens stood out, but also why I feel this review needs to be balanced. We actually transferred our prescriptions here from Safeway a couple of months ago, hoping that a larger pharmacy would be more reliable when it comes to keeping medications in stock. At Safeway, we often found ourselves scrambling to locate another pharmacy because they simply didn't have our medications in stock. Unfortunately, even though we've only been at Walgreens a short time, it has still been a stressful experience. It's very difficult to get through by phone, and there have been multiple times where I've been on hold for 20 minutes only to have the call disconnected. Prescriptions are not always ready when expected, which adds to the stress. We've had moments where we're close to running out of a medication and it's still "in progress," leaving us rushing to the store at the last minute. There also seems to be some kind of disconnect between their fulfillment system and the pharmacy itself. To be fair, this doesn't seem unique to this location. Many pharmacies these days appear to be short staffed and dealing with medication shortages, and it's clear the people working there are doing their best under difficult circumstances. I truly don't believe these issues are the fault of the staff, but rather a reflection of how these companies are being run. That said, the reason I'm giving three stars instead of a lower rating is because of Grant, the pharmacist. He truly went above and beyond to help us with several prescriptions. He was not only knowledgeable, but also incredibly kind and genuinely sympathetic. Instead of rushing through things, he took the time to really understand what we needed and jumped right in to help. It was such a refreshing experience and made a stressful situation so much easier. Grant is absolutely the shining light at this location and honestly the reason we're willing to stick around and hope things improve. His level of care and willingness to help is something you don't come across every day, and we're very grateful for him.

WALGREENS @ KIRKLAND…read more Parking is available and had their own parking lot, spacious and has accessible parking on the side of the store. It is also shared with Safeway across. Ordered a bunch of print outs online, realized it was way too big for my liking and the guy at the register happily printed me out a new size that was smaller. Normal aisles, has a lot of items at a normal store. Most of the time it's packed where the pharmacy is, and only one cashier is at the front so it might take time if you're there during a rush. Also came here for an exchange/purchase a new propane tank, the guy came out and helped us, very kind.

Stopped by Bartell Drugs and was a bit underwhelmed by the selection, especially in the sweets…read moreaisle, which felt pretty empty. Most of the other aisles looked understocked as well, giving the store an overall sparse vibe. Only one employee was visible, working the cashier, and they didn't seem very enthused. But I get that, sometimes it's just one of those days. They still offered the usual services like photo printing and a pharmacy, so basic needs were covered. The parking lot was available, but getting in and out wasn't the easiest due to its location on a busy intersection. JY review

Blast from the past. Super dated, not well stocked, but did the job…read more Cashier was unhappy that I walked in 3 min before close. But as promised I was out before closing time!

Clark's created an amazing compound for toenail fungus that works!! I've tried other treatments to…read moreno avail. had given up but my naturopath recommended I try this. After three weeks of twice daily application of their compound, all the nails with fungus completely fell off! I'm continuing to apply it till the new growth is fully established; just to be sure the fungus is truly gone. Thank you Clarks!!

Friendly fast service. They make my dog's liquid medication accurately and respond to specific…read morerequests. I live their new payment method

If you want to get an overpriced soda or bag of chips, this is the place. If you want to be…read morefrustrated out of your mind because the pharmacy operations are horrific and the policies are beyond moronic, yep, this is definitely the place. At this point the PE firm that bought Walgreens has lost their investment completely. Close all stores and sell the carcasses for scrap.

Ive been a long time walgreens customer, specially this location for the last 12 years that I've…read morelived in the area. My experience at this store was always mostly just average... until my last few visits. I see they now have new management and quite a few new hires and it is already so much better! The newer young blonde Ms. in the photo department is always super nice and eager to help me, even when there is a line & its obvious she has multiple orders to fill she is never overwhelmed or rushes our interaction as I've experienced in the photo department before...she takes her time to help me with a smile on her face and a nice attitude. Im glad they have new management its obvious they're making some changes for the better. Now the pharmacy..... well that is another story. I stopped using them a long time ago because they were just so unreliable... but with all these new hires & other changes I've noticed I hope to see the management make the pharmacy better to and I will definitely consider using their pharmacy again!

Absolute rockstars here, they go out of their way to fix Rx issues with your prescriber or…read moreinsurance company. Much love!

They were okay overall in my limited experience. i stopped after a profoundly inappropriate text…read moremessage. Who wants or needs a birthday TEXT from their PHARMACY? There is no added value in this. The manufactured personalization is fake, and they aren't going to know when during your birthday to send it, even it were an appropriate topic for interrupting. They should know your scripts and allergies and insurance filing info, not your schedule. This text was an overreach, and disrupted a rare opportunity to sleep in. Sleeping in one's birthday is a common happier birthday wish, so I felt it worth reporting. I also told the business, and I hope they discontinue this wrongheaded program soon. Using a local business for its unique ability to not act like a franchise shouldn't be like that. Even if it was an email, I don't want to live in a world where people get more birthday wishes from bots than loved ones. That's depressing.

I like that this pharmacy is open until 6pm on days that they're open. I do not like that they are…read moreclosed on the weekends. This is not a full-sized retail location so the most you can pick up in addition to your prescription(s) are some snacks and greeting cards.

- I don't like Walgreens in general, but this place is ok -…read more This location is inside of the overlake hospital, so there're many patients that get their meds here. However, I usually don't need to wait for a long time when I come here around 2-3pm when it's slow. There's a Starbucks next to it, so you can grab coffee/pastry while you wait for your med if it takes forever. I think the longest wait that I've had there was like 15 minutes, but it was killing me already... I don't understand why that happened when they emailed you about it's ready to be picked up... definitely not READY for sure.. oh well, it's ok when you compare to the other places.

Pharmacy - often get grumpy or irritable staff. Thankfully, they've never messed up on an order…read more That's important. Thankfully they answer their phones! I'm very grateful for that. Thankfully they do what they're supposed to do and it's not their job I guess to provide customer service with a smile. But it would be nice since we come here so regularly for our sons medication's. And I will say they are pretty quick to fill prescriptions when I need them to. Love that it's a drive thru. So for all the right reasons, 3 stars. I will say, Ashli is my favorite staff member. She's personable, and smiles

The pharmacy is in chaos and it is apparent that there is lack of oversight. I get text messages…read moreto pick up meds that are not ready when I go to pick them up and to make the matter worse the lady who works the drive through window, raises her voice on me. I can totally understand they are being busy understaffed and mistakes happen, but I can't warm up to their selective treatment of their customers. Times have changed. Better to treat All your customers nice.

I have finally found my forever pharmacy!…read more I had been a customer of Bartell's for many, many years, and was bummed when Rite Aid bought them and more-or-less put them out of business. It took a long while to find a replacement pharmacy, especially one that would honor my insurance. (The latter bit ended up being surprisingly difficult!). Anyway, no problems transferring my prescription to their shop. Their staff walked me through the process and were very helpful. They honored my insurance, so my regular prescription cost me nothing (as it had at Bartell's). Staff was helpful on the phone and in person. I think a lot of people are transferring prescriptions to Katterman's since the pharmacy staff seemed slammed when I went in. But no problems, they took the time to help me. Only confusing bit: you pick up the prescription at a counter at the back of the store, where the pharmacists work. You then take it up to the front counter to "pay" for it, even if you have no co-pay. I think I understand the process now, but the two-step process seemed a little odd (since, again, I owed nothing). But everyone was helpful, so no worries! My new pharmacy! What a relief to have one, and for it to be a nice little local shop.

I love Katterman's! If you are missing Bartell, give Katterman's a try. They have a great book…read moreselection, an AMAZING puzzle selection, gifts, puzzles, travel stuff- and then also all of the regular pharmacy stuff you could possibly need. They filled a compound scrip for me within a day that they said may take 3-5 days. Love them.

FYI: Pharmacy usually closes an hour earlier than the store. For example, tonight I got there…read more@7:10pm but the pharmacy was closed. But the store was scheduled to be open until 8pm; closing hour.

I have been going to this Bartells for over 35 years and I am very satisfied with their service…read more Nice that they have a post office too!