I am very much at the point of moving to online ordering as local Walgreens pharmacy just keeps…read morefailing. Last 4 issues a) misleading or wrong directions/answers to question about insurance, 2) incorrect incomplete prescriptions, 3) constant out of stock on specific prescriptions which the delays delivery for weeks at times. 4) today.... Simple prescription provided and accepted before lunch break .. still not available by closing time on Sunday so with any luck may get it Monday.. glad it's not a MAJOR problem, simple breathing issue...

Don't use this pharmacy if you want your prescriptions within a reasonable time. There are not…read moreenough staff to fulfill the drive thru and in person pick up. Longest wait I've had was 45 minutes before getting to the window. Find a different Walgreens, trust me.

This is the best pharmacy I have ever had. It's conveniently located in the Virginia Mason medical…read morecenter and the lines are usually really short. Generally takes about 5 minutes to get my medication. Today I was in there and the customer in front of me couldn't afford their medication. The employee went into the back, came out and told her the staff would be paying for it. Pretty cool.

Discovering Family Pharmacy has been such a relief from our endless frustrations with Walgreens!…read more"Mo" and his team are so lovely to deal with - always going the extra mile to ensure our prescriptions, however specific, are filled quickly, with timely text notifications to follow. Indeed our Regence representative cited Family as her choice over Walgreens or other chains hands down. We agree! Thank you FP - we're so grateful!

After moving to Edmonds and seeing the positive reviews I was looking forward to being a customer…read moreof a local establishment. I really wanted to like this place but unfortunately I've been extremely disappointed. One of my meds they told me they do not have in stock and will not be ordering it. When I asked why not or if they'd ever order it they said not many of their patients request it. Other times when I've asked about it they said there is often a shortage because it's being over-prescribed which seems like the opposite issue then no one needing it. Still they never offered to carry it so I had to go to a separate pharmacy just for that med. My other meds became more expensive at Edmonds Pharmacy than the other pharmacies so I ended up transitioning them elsewhere. There is never a notification of meds being ready via text/phone or any other method so sometimes I'd go and they'd not have gotten the order or they had something waiting for me for a long time that I didnt know they filled. Today was the last straw though, I tested positive for Covid after having severe symptoms and wanted to get the prescription for Paxlovid filled nearby but when the provider contacted Edmonds Pharmacy they were told that they don't carry Paxlovid. My provider called me shocked and told me it was unbelievable they dont carry this of all things. Please think about the community you're serving and re-evaluate the decision to carry meds your customers are requesting.

This is the best pharmacy by far in Edmonds/Lynnwood! I've been getting my prescriptions here for…read moreyears and not 1 time have they not had what I needed, took longer then 15 minutes. Great people, always kind, informative and inviting. I highly recommend this little pharmacy!!

I love this CVS. The…read morestaff are always busy but they get my medication done and ordered on time. When I call or have to leave a message with the AI chat bot (which I hate, but everywhere is moving to this model) someone calls back and leaves me a message the same day. One time they accidentally sold me expired allergy medication. I brought it back the next day after realizing this with my receipt and they were apologetic and refunded me. Pharmacies aren't meant to be the pinnacle of the shopping or healthcare experience. This one gets the job done and that's what counts when I have chronic conditions I manage with medications. Thank you to the staff here for doing their best.

If you are actually sick, do not come to this minute clinic. The Nurse Practitioners will not…read moreprescribe antibiotics for you. I came in with swollen tonsils and chest congestion and was told to keep taking my at home meds, and take Tylenol. My husband has severe cough, congestion, and shortness of breath and she told him to keep talking his art home meds. She was convinced this virus would be out of his system in one more day. She was so fixated on the day it started, and what our blood pressure is. Amy Huynh was terrible, would not see her again. Should have gone to a regular doctor.

I spoke with Thomas, I don't know if that's how you spell it. But I asked him to speak with the…read morepharmacist, and he was willing to do that for me. He didn't put me off. He was actually going to connect me to the pharmacist. For this, this is a big deal. He told the truth he did not lie. This is a great pharmacist technician. Rite Aid,. Give him a raise. He is the first person I called at Rite Aid that said the truth, and was actually genuine and did not cover up for the pharmacist. Give this man a raise! Do you hear me give him a raise. He needs to be the one that trains the team! i'm telling you this is your guy Rite Aid, he is a trainer! Listen to me you need people like him that teach your technicians how to work He is kind he is gentle and he is fantastic. He needs to be your trainer. Thank you so much, for being so kind. We old people need just need that little bit of loving kindness, thank you to Thomas not Rite Aid. Because Rite Aid, you're doing a bad job at every other pharmacist technician that your training. thank you Thomas for your kindness. You're so kind. And for all the old people out there, we love you.

I've beeen using Tiffany as my pharmacist for about 20 years. I followed her from Target to Rite…read moreAid. I may not fill many prescriptions, but I fully trust her and her team so I have her take care of me. She has also been great with my vaccines. She is incredibly knowledgeable and professional.

Extremely disappointing experience with the pharmacy. I dropped off my dog's prescription…read moreapproximately a week ago and received **zero communication** from the pharmacy during that entire time. My dog has been taking this medication for over a year, and I know it takes about two days to ship to the store, which is why I planned ahead and submitted the prescription nearly a week in advance. When I finally called on September 9 to find out what was happening, I spoke with an employee named Ahmed. He did not introduce himself, I was left on hold for more than five minutes, and when he came back he told me the medication hadn't come in because of the holiday weekend and that my veterinarian's DEA credentials were supposedly "expired." I contacted my veterinarian myself, and they told me there was **no issue with their DEA credentials** and that the problem was on the pharmacy's side. What makes this even more frustrating is that the medication apparently wasn't even ordered until September 8 -- approximately six days after I dropped off the prescription. If there was an issue with the prescription, why didn't anyone contact me or the veterinarian when it was first identified? Why was I left to discover the problem myself nearly a week later? When I asked Ahmed why the medication hadn't been ordered sooner, his response was essentially that there had been a holiday weekend and that I could just pick up the prescription and have someone else order it for me. When I tried to understand what had happened and what I could do differently in the future to prevent this from happening, he became dismissive, stopped meaningfully responding to my questions, and was sarcastic when I asked to speak with a manager. Thankfully, I was eventually able to speak with the pharmacist, who was professional and actually gave me a clear answer about when the medication was expected. The frustrating part is that this could have been handled so easily. If there was an issue with the prescription, **call the veterinarian. If there was going to be a delay, communicate with the customer. If a mistake was made, acknowledge it and apologize.** Instead, there was no communication for nearly a week, the prescription was apparently delayed unnecessarily, and when I called for answers, I was treated like I was inconveniencing the employee. I understand that pharmacies get busy and that prescriptions can encounter issues. What I don't understand is the complete lack of communication and the dismissive, sarcastic attitude I received when I tried to get a straightforward explanation. This was not just a frustrating experience -- it made me question whether I can rely on this pharmacy to appropriately handle an important medication for my dog. I sincerely hope management addresses both the prescription-handling process and the customer service I received from Ahmed.

Good selection of products and fair prices. For some reason there always seems to be a long wait at…read morethe checkout here, even if there is only one person ahead of you, not sure why it always takes so long. But other than that, staff are very nice and helpful. I even asked a complicated question about how to use a healthcard OTC card to pay for products and asked about which products were allowed and they were able to answer it for me (while other drug stores had not been able to answer this same question). Kudos to the staff for knowing the answer and being able to take me to a couple places in the store and point things out to me on regards to which products were allowed and how to identify them.

Great place for reasonably priced groceries and friendly staff!…read more I came by for my grocery pickup last night, and a staff member came out with my groceries pretty quickly. They had almost everything in my order even though my order was huge. I love that I was already aware of what they didn't have from the text notification a couple hours ahead as I was able to pick substitutions/decline the item entirely. I really appreciated the staff member packing my items in the reusable bags I had! Although it says that Walmart employees will do that on their website, the Bellevue staff has literally never done that before. I didn't expect it at all here, and I appreciated the member doing this for me even though it was quite cold out. I also want to add that my groceries all came in great condition! I've read horror stories of employees picking out terrible produce or nearly expired items, but that was absolutely not the case at this location. I had a really great experience and will absolutely only purchase groceries from here when I'm in the Lynnwood area!

Came in for pistachios and other items. They were out of most of the items I wanted today. Bummer…read more I really wanted to be able to come here and get everything instead of having to go to the superstore Most of the associate on the floor was working on Walmart's pick up orders. Overall today was just ok. I walked out, purchased nothing this time. I will have to wait until the stock is better and less expired items on the shelves. Slightly disappointed. Oh well next time should be better.

Excellent day to shop. All shelves filled faced and ready for people to shop. Plenty of workers at…read morethe checkout, in deli, meat and seafood department. Lots of Seahawks merchandise! Good customer service today. Extremely clean. Restrooms clean and great sales throughout the store. Use the app and get extra savings! Good day! I recommend this Fred Meyer different merchandise from the other location and cleaner! Great valentine area! Lots of bears and candy!

Nice to be here. The store always clean & organized. Staff are friendly. Easy parking.read more

I wish they did not hide behind a AI. I cannot reach anyone to even ask a simple question. It is…read morekind of frustrating.

Martha killed it today while filling a prescription. She was able to figure out a coupon to help…read morereduce the price. Can't thank her enough. This Bartell's location - and probably all of their other stores - absolutely blow Walgreens out of the water in every way shape and form when it comes to customer service.