I am very much at the point of moving to online ordering as local Walgreens pharmacy just keeps…read morefailing. Last 4 issues a) misleading or wrong directions/answers to question about insurance, 2) incorrect incomplete prescriptions, 3) constant out of stock on specific prescriptions which the delays delivery for weeks at times. 4) today.... Simple prescription provided and accepted before lunch break .. still not available by closing time on Sunday so with any luck may get it Monday.. glad it's not a MAJOR problem, simple breathing issue...

Don't use this pharmacy if you want your prescriptions within a reasonable time. There are not…read moreenough staff to fulfill the drive thru and in person pick up. Longest wait I've had was 45 minutes before getting to the window. Find a different Walgreens, trust me.

Really nice staff even edit my passport photo with such kindness really appreciated thatread more

Extremely disappointing experience with the pharmacy. I dropped off my dog's prescription…read moreapproximately a week ago and received **zero communication** from the pharmacy during that entire time. My dog has been taking this medication for over a year, and I know it takes about two days to ship to the store, which is why I planned ahead and submitted the prescription nearly a week in advance. When I finally called on September 9 to find out what was happening, I spoke with an employee named Ahmed. He did not introduce himself, I was left on hold for more than five minutes, and when he came back he told me the medication hadn't come in because of the holiday weekend and that my veterinarian's DEA credentials were supposedly "expired." I contacted my veterinarian myself, and they told me there was **no issue with their DEA credentials** and that the problem was on the pharmacy's side. What makes this even more frustrating is that the medication apparently wasn't even ordered until September 8 -- approximately six days after I dropped off the prescription. If there was an issue with the prescription, why didn't anyone contact me or the veterinarian when it was first identified? Why was I left to discover the problem myself nearly a week later? When I asked Ahmed why the medication hadn't been ordered sooner, his response was essentially that there had been a holiday weekend and that I could just pick up the prescription and have someone else order it for me. When I tried to understand what had happened and what I could do differently in the future to prevent this from happening, he became dismissive, stopped meaningfully responding to my questions, and was sarcastic when I asked to speak with a manager. Thankfully, I was eventually able to speak with the pharmacist, who was professional and actually gave me a clear answer about when the medication was expected. The frustrating part is that this could have been handled so easily. If there was an issue with the prescription, **call the veterinarian. If there was going to be a delay, communicate with the customer. If a mistake was made, acknowledge it and apologize.** Instead, there was no communication for nearly a week, the prescription was apparently delayed unnecessarily, and when I called for answers, I was treated like I was inconveniencing the employee. I understand that pharmacies get busy and that prescriptions can encounter issues. What I don't understand is the complete lack of communication and the dismissive, sarcastic attitude I received when I tried to get a straightforward explanation. This was not just a frustrating experience -- it made me question whether I can rely on this pharmacy to appropriately handle an important medication for my dog. I sincerely hope management addresses both the prescription-handling process and the customer service I received from Ahmed.

Pharmacy review In…read moreshort I know I can't complain much, because it isn't even Bartell's anymore--it's Rite-Aid in subsidiary form, responding to that company's leadership. But this was ridiculous. In long I was overdue for a booster and wanted to get in to the closest pharma to my house. I've had a handful of solid experiences here, anyway, through the years. Booking was easy online, even got to pre-load my insurance info and all that. Rescheduling online was also easy when I ended up making fun plans during my originally-scheduled time slot. I finally get in and the store seems the same--multiple rows, multiple aisles, clean, brightly lit, seems well-enough organized (though that's coming from someone who wasn't shopping). Get back to the pharma counter and 4 folks are working. 2 folks in line. One finally finishes and I step up. Been about 5 minutes at this point, but all is normal so far. One person peels off to help the drive-through folks. Were they really next? I dunno, but it's easier to feel abandoned at the window if nobody comes over, so I get it. 10 more minutes go by. Dude isn't paying attention, and neither am I, because I hadn't realized there was now a line behind me. Dude jumps the line. He, uh, clearly needs his meds, and has some difficulty walking, so I don't feel the least bit bad waiting a little longer. I'm still standing at the window, big dude wearing a bright-red plaid shirt. Somebody else jumps the line. She is able-bodied, and also needs the tech to ring out a couple bottles of wine from her shopping. He does. I am now almost 30 minutes into my visit, no one has said hello, and I am the least thing from invisible. Finally the tech working the drive-through comes back over, apologizes profusely, gets things started, and I stand there for a few minutes. Another tech comes over, points to me, says they had better "verify" me, and they walk away. Who thinks this is the right way to behave around customers? Approaching 45 minutes of waiting, the main pharma says they don't have the vax I've been on. Asks if I'll take another one. I say I have no idea whether I should. I have to ask him what I should consider before deciding, and he says people switch back and forth all the time without issue. Okay. Why hadn't you said that up front? I wait 10 more minutes and finally get the jab. He's pleasant and competent and I am in and out quickly. The "consultation room" is a combination storeroom/washroom, with stacks of boxes blocking a sink. It feels like the washroom in any strip mall restaurant on 99. In the end, a visit that could have taken maybe 5 minutes took almost an hour, while they ignored me, made odd comments within earshot, and asked odd questions. This does not seem like the kind of work environment where people can thrive. Unless you're just using the retail side, I'd avoid.

Bartell no longer exists! This brick and mortor store is now north Lynnwood CVS Pharmacy. It has…read morebeen open for about 2 weeks. So far, the changes have destroyed the good customer service that went away when Bartell was disolved. Every change made by CVS is counterintuative to customer advocacy and support. CVS does not give a damn! You are no longer a person or a customer of a human being. You are a number and a paying business opportunity. CVS is going to have try a lot harder if they really give a shit--which does not seem to be the case. They don't care. Struggle on your own! Shame on CVS. Shame. Shame. Shame.

After moving to Edmonds and seeing the positive reviews I was looking forward to being a customer…read moreof a local establishment. I really wanted to like this place but unfortunately I've been extremely disappointed. One of my meds they told me they do not have in stock and will not be ordering it. When I asked why not or if they'd ever order it they said not many of their patients request it. Other times when I've asked about it they said there is often a shortage because it's being over-prescribed which seems like the opposite issue then no one needing it. Still they never offered to carry it so I had to go to a separate pharmacy just for that med. My other meds became more expensive at Edmonds Pharmacy than the other pharmacies so I ended up transitioning them elsewhere. There is never a notification of meds being ready via text/phone or any other method so sometimes I'd go and they'd not have gotten the order or they had something waiting for me for a long time that I didnt know they filled. Today was the last straw though, I tested positive for Covid after having severe symptoms and wanted to get the prescription for Paxlovid filled nearby but when the provider contacted Edmonds Pharmacy they were told that they don't carry Paxlovid. My provider called me shocked and told me it was unbelievable they dont carry this of all things. Please think about the community you're serving and re-evaluate the decision to carry meds your customers are requesting.

This is the best pharmacy by far in Edmonds/Lynnwood! I've been getting my prescriptions here for…read moreyears and not 1 time have they not had what I needed, took longer then 15 minutes. Great people, always kind, informative and inviting. I highly recommend this little pharmacy!!

I love this CVS. The…read morestaff are always busy but they get my medication done and ordered on time. When I call or have to leave a message with the AI chat bot (which I hate, but everywhere is moving to this model) someone calls back and leaves me a message the same day. One time they accidentally sold me expired allergy medication. I brought it back the next day after realizing this with my receipt and they were apologetic and refunded me. Pharmacies aren't meant to be the pinnacle of the shopping or healthcare experience. This one gets the job done and that's what counts when I have chronic conditions I manage with medications. Thank you to the staff here for doing their best.

If you are actually sick, do not come to this minute clinic. The Nurse Practitioners will not…read moreprescribe antibiotics for you. I came in with swollen tonsils and chest congestion and was told to keep taking my at home meds, and take Tylenol. My husband has severe cough, congestion, and shortness of breath and she told him to keep talking his art home meds. She was convinced this virus would be out of his system in one more day. She was so fixated on the day it started, and what our blood pressure is. Amy Huynh was terrible, would not see her again. Should have gone to a regular doctor.

Service outstanding. Warm, friendly, efficient, simply the best! They are my one and only pharmacy.read more

There's no way to fully describe the service, professionalism, and expertise provided by this…read morepharmacy. I did not know about this pharmacy until recently and we are so impressed. They go over and above in providing personalized service. And Rasheed, being the experienced pharmacist that he is, knows his customers and their needs. I absolutely cannot imagine going anywhere else! Plenty of parking in the back, both front and back entrances.

Abysmal experience all around. Unfriendly and inept at even being open during posted hoursread more

This is when I went to pick up a prescription. Normally they are very helpful on the phone when…read moreyou are checking the insurance to see what the cost is. When I went in to pick up the prescription there was nobody in line and about 7 employees working. I stood there waiting for somebody to help me check out for at least 8 minutes. I was the only one standing there and they ignored me. Finally when another customer walked up, 2 people came up to help both of us. I realize they were busy but why did it take another person to walk up before I got the service I needed? The young gentleman that helped me was very rude and mean. Is this really how you guys treat your customers? Wow. I will not be getting my prescriptions filled there anymore. I have always shopped in there and the store staff is great. Not so good in the prescription department. I think you should reevaluate your staff back there and give them a speech about what good customer service truly is. These days with alot of businesses shutting down, I don't think you can afford to be rude to customers.

I moved to Seattle area 20+ years ago and I can confidently say this is my favorite gift shop. They…read morehave cool items you can't find anywhere else. It's like the gift shop by the downtown Seattle piers but on steroids.

I had a number of questions about non-prescription hand braces and the pharmacy staff not only…read moreshowed mee where their products were but there was a large selection to choose from.

Came in for pistachios and other items. They were out of most of the items I wanted today. Bummer…read more I really wanted to be able to come here and get everything instead of having to go to the superstore Most of the associate on the floor was working on Walmart's pick up orders. Overall today was just ok. I walked out, purchased nothing this time. I will have to wait until the stock is better and less expired items on the shelves. Slightly disappointed. Oh well next time should be better.

When it comes to price, it's my go-to spot, especially if I can't find what I need at other stores…read more Affordable, reliable, and convenient, it gets the job done!