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    Custom Prescriptions

    4.1 (31 reviews)
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    7 years ago

    Customer service was excellent and extended a special effort to get me a prescription quickly today.

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    Ask the Community - Custom Prescriptions

    Does this pharmacy contract with Premera Health Insurance?

    We do not contract directly with any insurance companies. We do have a universal claim form that may be submitted to your insurance for reimbursement and for Premera, we have a Premera claim form to submit for reimbursement. Hope that helps! Of… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Custom Prescriptions

    Craig at Custom Prescriptions went WAY beyond what I would expect a pharmacy to do to correct the situation.

    Mentioned in 3 reviews

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    Alto Pharmacy

    Alto Pharmacy

    (110 reviews)

    After switching insurance plans, I needed to find a new pharmacy for a prescription refill. My new…read moreplan had a tool to compare prescription prices for in-network pharmacies and Alto had the lowest price. I went on their site to register and request that my prescription be transferred to Alto, which took a couple of days. After the transfer process was complete, I requested the prescription refill. They offer free prescription delivery via courier, but I opted to pick it up at their Bellevue pharmacy location. It is located inside Plaza 520. There are numerous buildings in this business center, so you should take down the address or look on a map app to find the location. The pharmacy interior is pretty basic. There is just a front desk and what seems to be some prescription bins for couriers to gather prescriptions for delivery on the left. Pickup was quick. I just gave my name and the staff member brought my prescription out which included a couple of free sea salt caramels inside the bag. Based on the prescription savings and the delivery options available, I would recommend Alto.

    Mixed experiences with Alto. I'm really unsure whether to put 2 or 3 stars...I'm selecting 3…read morestars, but 2 stars could be warranted. At the end of the day, I'd rather pick up my medications myself, but UHC makes in-person pharmacies unnecessarily expensive. Possibly worth using Alto if you have horrific health insurance like I do in 2026 w UHC, but beware the inability to speak w someone on the phone w Alto at times, which will make diagnosing problems between your pharmacy and health insurer more difficult. In my eyes, the only reason Alto exists (sorry guys) is because the horrific insurer UHC makes using in-person pharmacies ridiculously overpriced. -- 1 - The reason I'm using Alto is because I'm using UHC health insurance in 2026, which...I think is my first time w UHC, and...overall, in under 4 months, I've come to understand that UHC is horrific as "popular culture" makes it out to be (I've been quite happy w past insurers, tho changes this year made me consider and ultimately pick UHC, but its unlikely I will ever do so again). So unfortunately for Alto, they are just associated w UHC. UHC makes Alto a choice to pick since UHC ridiculously inflates medication prices with in-person pharmacies (like 3-5x at least). So, first con of Alto is...I'm picking Alto only because UHC sucks so hard. 2 - Next challenge, also related to UHC sucking so hard. I had a medication that UHC was highly screwing up on. They were charging me FAR more than is normal/expected/correct for the medication. On the particular week I was trying to get that medication figured out...Alto had some issues so I could NOT get anyone on the line to talk to. I had to message through an app, only. It was impossible for me to figure out whether it was Alto's mess-up or UHC's mess-up. In the end, I had to move that particular rx to Safeway instead of Alto, so I could just talk to someone on the phone or face to face. With a lot of back and forth, speaking with the Safeway pharmacist, it because clear it was UHC's problem, but due to not being able to speak w anyone from Alto on the phone, it was impossible for me to figure that out. Again, this is more UHC's fault than Alto's, but...you should only use Alto IF you are cursed w an insurer as horrific as UHC. 3 - I've had 3 deliveries (for other medications; I'm leaving the above one w Safeway since I want to have a face-to-face pharmacist for that one); they've all been delivered, but also all 3 have required my interaction with the the delivery person. I don't want to criticize the delivery person's...but the fact of the matter is, the only way I can describe Alto is "DoorDash for prescriptions." And...while I wouldn't mind someone delivering food to my home, medications is more sketchy...if you mess up a single delivery that can mess stuff up if you're running short on a medication. So...try to schedule when you're home.

    QFC - Entrance area

    QFC

    (6 reviews)

    Stopped by the QFC in Northtown Center on the way to Kirkland, and the location is super…read moreconvenient. It's definitely smaller than the typical suburban QFCs, so the selection is more limited, but they still cover all the basic essentials. Employees were around and available if you had questions, which I appreciated. Self-checkout was an easy option and helped keep things efficient. I visited around 7pm and noticed the Starbucks inside was closed. It's unclear if that's a permanent thing or just for the evening. Since it was my first visit, I'll need to come back to confirm. Overall, a compact but functional grocery stop when you're in the area. JY review

    This is a very nice, well-stocked QFC! I always go to the QFC's in Redmond, so this is the first…read moretime that I've come here in many years. I underestimated it from the outside as it appears small, but it's surprising how large it is inside the store. I have had a few challenges finding specific products at the Redmond Ridge and Redmond (Bella Botega) locations. However, this QFC across from Bellevue Square had all of the hard-to-find products - especially Cucina Fresca tortellini and Alfredo sauce. These are very hard to find at either QFC or Safeway! The parking also isn't bad as it's a large parking lot with a some quiet areas. This will become my go-to location when I'm running errands in Bellevue. It's nice to make a single stop and be able to find the products that you came to purchase.

    Custom Prescriptions - pharmacy - Updated May 2026

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