I received the latest COVID booster shot from a kind and competent pharmacist earlier today, which is why I am giving this review an extra star.
Because I had a problem with one of the staff members, I was first tempted to give one star rating.
One of the staff members told me to go to the "Prescription Drop Off" to complete out a paperwork.
There was a woman that worked there, and I'm not sure what her problem was.
She appeared nice when she first asked for my name and the time of the appointment, which I gave her.
She instructed me to review the form that I completed online prior and have my name and signature printed.
I had previously read through my information as she was explaining it, and everything appeared to be accurate. I now only needed to sign my name and add my signature.
I assured her that everything was accurate and that I would sign the form immediately.
She informed me that I would have to wait at the back of the line while she assisted other customers (which I think it is sort of ridiculous).
I assured her once more that I had reviewed the form's details and that all that was left to do was for me to sign it.
She didn't pay attention to me; instead, she only enlarged her eyes and said it again.
Honestly, I don't get why she can't wait a second or two for me to sign it, but she got no patience and was very aloof.
I returned to the line and signed the form.
When it was my turn again, I returned the form to her and she asked for my identification and insurance.
After she gave me back the two, she tried to tell me to walk to the pharmacy's far right corner to wait, but I could not hear her clearly.
I asked her gently to reaffirm where I should go, but she interrupted me and simply reiterated what she had already said.
When I told my other family members about it, they also had dealt with that same obnoxious employee at the Prescription Drop-Off counter.
They also felt she was extremely uncouth.
Because of mine and my family's interactions with her, I believe Costco managers and supervisors should look into that employee's poor performance in customer service. read more