The food, always perfect and consistent. Staff here, excellent. Clean and spotlessly appointed. Parking, yes. If you're a local, come to this store. Scr*w the US 1 location! read more

Not your normal problem- Went in right as the dinner crew was coming on and the other crew was leaving- picture a group of about 8 kids coming out for their shift- one girl getting ready to leave- one manager (back to me) restocking- I was waiting about 5 minutes (watching the group talking) finally I asked if someone could take my order- the group turned towards the manager and said she can- she replied "I can?" After a minute the girl getting ready to leave said she would take my order (I should have left) the order was wrong- (she left) by the time I got the right order it was 15 minutes later (taking care of by the new crew. read more

Read instructions since they never read it. Also I ordered deluxe chicken meal and it was just plain chicken sandwich. Also ordered half sweet tea and half lemonade and it's more lemonade. read more

Awful service worst in USA they close their pickup and dining room at 9 and force you to wait in their very slow drive thru!

Most drive thru lines and mobile app orders at any Chick fil A are quick. I am sad to say that it is NOT that way at this location. The way that this Chick-fil-A was designed does not allow for fast service of either. Since it is located in a busy area off of 95, only stop here if you have plenty of time to wait and wait and wait and wait in line. My advice to management is that if you hire more workers, you could cycle customers through faster, making way more money per hour than you would be paying for the extra employees. read more

Best Chick-fil-a experience I've ever had!! Everyone was so friendly and the food was very high quality

We got some catering (delivered) from this location last month. No issue with the order. We got a tray of nuggets, on the bland side. I wouldn't get those again. Doesn't have that outstanding chicken flavor their sandwiches have. We also got a tray of fruit, decent, a tad too many sliced apples for my taste which I didn't expect. The star was the mac and cheese, delicious, highly recommended! I would get catering again from them for gatherings, just select some other items. Decent overall but not outstanding. read more

Great overall service. The guy brought out our food and was very kinds, asking if we need anything, or if we were okay. Then the people that were walking around kept asking if we needed anything and asked if we were okay. The people who ordered are food were very understanding and nice, and the environment was clean, well put and nice. Over a 10/10 experience, best chick fa la I have been too! read more

An absolutely wonderful Chick-fil-A best Chick-fil-A I have ever been to. food is always fresh and great service is amazing and such nice workers.Great big building with fast service. Totally recommend read more

We ate in store today for lunch with my 10 month old. There were tons of open and clean tables. There were also many high chairs. Each high chair had a sticky placemat to use for kids to eat on. I loved it. The food was great and fast. I would recommend this location. read more

There are three reasons why CFA is a great quick service restaurant: quality food, polite staff, and operational efficiency. All three are substandard at this location. It's without a doubt the worst Chick-fil-A that I've ever been to. After going there every weekday morning for months (I love CFAs breakfast, obviously) I just can't do it anymore. My order is incorrect at least 25% of the time, the staff, which rotates constantly, is apathetic, and I consistently wait 5-10 minutes for my online order. I have never seen a more disorganized, haphazard operation at a chick-fil-a, with staff bringing orders to cars 3-5 cars back in line while cars in front wait and wait for their orders. With issues this systematic, the Operator has to be the problem. They've been consistently happening for months, so I guess that corporate is blind to this. Stay away from this place if you're used to a standard Chick-fil-A experience! I'll wait until they replace this Operator or open another unit nearby. What a mess. read more

The catering side went above and beyond to make sure i was getting fresh food from the closest location to my delivery! Called right back and confrimed. Great job! read more

Stopped in for a peach milkshake. Doing the stupid COVID games. During covid the downsized these and charged the same price as of it is a large. read more

The drive through here is really lacking. Sat for almost a half hour without service in the drive through somehow.

Always fantastic! When you need Chik-Fil-A you always get the same consistent goodness. That's what I love about this place. This time through, I had the grilled chicken sandwich, wife and kids shared nuggets and a regular chicken sandwich, loads of fries, and one peppermint shake. All were fantastic. Exactly as we expected the food to be prepared. Thanks for the consistency in all ways. That's what keeps us coming back. read more

Always love CFA but the customer service at this location was extraordinary. My wife and I stopped by with our 7mo old just to stretch our legs and we were met with the kindest smiles and service. Ronna is a STANDOUT employee and we were beyond pleased we got to meet and talk with her! Extremely clean location read more

Chick-fil-A - Fast Food Near Me - Saint Augustine, Florida

Absolutely the friendliest, cleanest place we have ever stopped during travels. They are fast and still can't believe how friendly. They walk around waiting on you like a restaurant. We will make a point to stop here in the future while passing through read more

We stopped here with over 20 people, mostly children. Everyone was super accommodating to make our experience quick & easy. The bathrooms are huge and clean. Employees were constantly coming by to help us with any needs. I've been to many Chick-Fil-As but this was definitely one of my best experiences. read more

We had a wonderful experience at this chick Fil a everyone was very nice and it was clean and well managed

The service is good. Good food . Very nice people. You can't go wrong with chick- fil-a anyway

The insides are still closed for Chick-fil-A but the drive-thru is very efficient. They have two lines for ordering that merge into one line to pick up your order. There are physical people working the lines outside taking your orders and payments and they're doing it with efficiency. When I arrived there was a decent sized line but I was able to place my order and have it in roughly 5 minutes. I ordered the egg white grilled chicken sandwich with side of fruit and a Coke zero. I took it back to my room and everything was just as it should be. The sandwich was hot and fresh and tasted as expected. The fruit was fresh and the right portion size. My fork and straw were included in the bag which makes dining out very easy and convenient. A very good location. read more

The worst chick fil a I've been to. Chick fil a have been known for the fast service and this place is absolutely not at all! They need to replace the employees and upper the service or else they're going to lose customers bit by bit. Never come back here again! Do not go here if you're not having a patience! read more

Service is always slow and horrible . Unless you want to spend 30 min for your mobile order don't go here. It's crazy because cfa is known for its superb service and this place is 0/10 read more

Best chick fil a ever been to! Very nice workers and gave us mints. All the people were so nice and the food was great and the space was clean. read more

Chick-fil-A - Fast Food Near Me - Saint Augustine, Florida

Used the drive-thru this past Friday afternoon. As usual, a long car line. As usual, the line was being moved along quickly and efficiently. Was assisted by teen employees Eric and also Judah - professional and pleasant young men. Food was fresh and tasty. Very pleased with the service and food. read more

Always a long line that does not move quickly. Food is not hot and fresh. Only one drive through line. The other one is for online orders that barely moves too. Get it together and provide real CFA service! read more

What a polite staff at this location! Food was fresh and quickly delivered to our table. Every staff member asked us if we needed anything. They even offered to take our trays when we were done. Restaurant and bathroom are immaculately clean. Wonderful experience! read more

This is the second Chick fil a in our town (the other is on US1)and while the quality of the food is the same the service leaves a lot to be desired. The drive thru is usually painfully slow and they have been open a year and have yet to get it together. The other chick fil a runs like a well oiled machine but this one can't seem to catch up. read more

Went through the drive-through, and they got our order wrong. When I went up to get it fixed, not only did they fix it quickly, but they gave me a coupon for a free chicken sandwich or biscuit. Chick-fil-a always has the best customer service. Nobody is perfect, it's how you deal with mistakes that really define customer service to me. read more

I'm a big fan of all Chick-Fil-A's... but I've never given one a review before. The service was great which isn't uncommon for their establishments, but I appreciated the server (shout out to you Megan) who gave us our food asking if we got everything we ordered (which we did). The dining room is closed, but you can still use the bathrooms inside and that was great since we needed a one-stop shop on our road trip to make the best time. Then to top it off it was probably the best nuggets and fries I've had from there in a long time- and that's saying something because I get a lot of Chick-fil-A and I wasn't even that hungry, it was just a convenient time and place to stop (my husband agrees also) Sorry for the long review, but I thought this place deserves it read more

Always love to see another Chick-fil-A open nearby. Bad news is there's now two within 10min of me, not going to be good for my stomach. Oh well! Workers were very friendly. Stinks there were no freebies for this special day. Sure beats going to Zaxby's or Bojangles across the street. If your looking for some fried chicken, you've got another option. read more

See all

Honestly this has to be the worst chick-fli-A in town/ even jax for multiple reasons- Missing food Missing items Drive Thur runs horrible This store needs to close down for the day and head over to the one of US1 right around the way and observe the correct way to run a store And why do the chicken minis always look like crap and fall apart or stick to the bottom of the box! Or missing the chicken! How?! smh read more

This was the cleanest, most well run chick fil a I have ever been to. And that's by chik fil a standards! Super nice and helpful employees. The whole place was spotless. Very impressive. read more

If you'd like chicken faster, there is a Zaxby's with no line right across the road. Dine in= Closed Curbside/carry out= Closed Drive thru= completely inefficient. This is not the brand I've supported for decades. read more

Miss scarlet is amazing she makes sure we are ok all the time, so respectful and with a beautiful smile we recommend everyone to come and have a wonderful service by this amazing lady. read more

Been to a lot of chik fil a's this one is THE nicest one i been to hands down. Best service. Food came out immediately. And when i was done eating they took my tray for me. They didn't just treat me well. As i ate my food they provided exceptional service to the other people eating. Cleaned the tables as soon as people were done and sanitized the tables. As i am writing this they even came over and asked if i needed a refill on my drink. Just wow read more

Food? Fantastic! The best part? The service with a smile. Scarlet was the most amazing, sweet, delightful person to encounter on this fine Thursday afternoon. I'm so grateful to have been served by her. What a sweetie! Love her the most. read more

The food is flawless, always. But the employees are all so patient and kind while navigating hundreds of customers every day! I come by sometimes a few days per week when I commute, and this is consistent. I don't know how they do it. I just watched an employee handle a difficult customer with so much grace - raises for everyone! read more

Chick-fil-A always kills it with their food. Obviously. But this location is painfully slow.. please do better

Exceptional Customer Service!! I'd 100% recommend this particular location or any of their restaurants, as they train their staff to be kind, accommodating, and attentive to their customers! Every biz should model after Chick-Fil-A!! read more