ANTONIO IS THE ABSOLUTE BEST!!! He is the lace master and got my son SET with shoes, perfect…read morelacing, in a hurry and the whole staff was amazing, LOVE YOU GUYS!!!! You saved my Christmas for my whole family!!!

This was in my top 5 worst big 5 experiences, and yes there have been many! I left a review last…read moretime about a Collect and how great they were but this time all she greeted me with was dirty looks. I was getting helped by a young man with blue eyes and light curly hair, i'm not sure of his name but he was the only highlight of this trip. I've never felt such one-sided animosity from someone I didn't even know. This girl must be delusional to think everyone is against her I hope her days get better and she should smile more she's be much prettier with a nice smile! Have a good day sweetheart and maybe learn something from the young man!

Very impressed with this place, Jess helped me out, she was incredible; very informative, kind,…read moreaccommodating and knowledgable. Found the perfect pair of shoes for my strange feet I will be back, thanks Jess! William

Amazing customer service! We arrived around 6:10 PM knowing they closed at 7, but Owen went above…read moreand beyond and helped us all the way until 7:30. He was incredibly patient, knowledgeable, and genuinely wanted to make sure we found exactly what we needed. The entire experience felt welcoming and stress-free. Owen took the time to answer all of our questions and made us feel like valued customers even though it was past closing time. Truly above-and-beyond service!

* 3 stars for the store * 5 stars for the employee that…read morehelped us with glove steaming! I wish I got the young gentleman's name because it seemed like he was one of the only ones in the store who 1) knew where things were 2) could perform an assigned task 3) actually help us out. The reason I am saying this is because we went to the cash register upstairs and the cashier was uncertain that the service was downstairs. Not a big deal, she radioed them and confirmed where we could go. Easy. We go downstairs and show that cashier the glove (brand new, just bought for christmas) and that guy did not know how to do the steaming services, which was also fine because he asked another staff member who helped us, HOWEVER, the first guy told us the cost of it (which there is no cost because after a certain price glove it is a free service). The second guy (bless him) corrected him and stated the price of the glove and why it's free. As the worker was breaking in the glove the other guy cashier asked him multiple questions about where things were, if they did certain services, if he could help this other guest. Honestly that cashier guy was doing NOTHING. This is all in the midst of our guy fitting the glove which consists of steaming and banging it with a mallet which could be dangerous! Just seemed like an unprofessional thing to do. Now maybe this guy was new so I'll give him the benefit of the doubt but seriously it seemed like he didn't even bother trying to figure it out on his own before turning the the gentleman helping us. All in all the service was great, he was knowledgeable and answered the questions we had! It seemed like there was a large selection of inventory and some decent sales. I would go back if I needed something from dick's specifically

The golf service was EXCELLENT! Mark Kim was super informative and also gave some tips in putting…read more Having someone with 40 years of golf experience is priceless. He changed the grip on my son's putter and even gave recommendations if we decided to upgrade. Glad we chose Dick's for our golf needs.

Robert @ Sky Sportswear is the man! Extremely helpful,…read moreknowledgeable and made my custom hat order a breeze. Sky Sportswear did the job for 1/2 the price and twice as fast as our local West La embroidery shop. Even shipped the order next day once completed! The entire experience went smoothly, with Robert emailing me samples prior to the production run. Will definitely do business with them in the future!

Hello, My name is…read moreEddie Hernandez Jr., and I stopped by your location today from Pico Rivera hoping to get guidance on bringing a design idea to life. I want to be honest about my experience--not out of anger, but out of frustration and a desire to be understood. I came in explaining that I'm new to this process. I don't have technical knowledge, I don't know formats, and I'm still learning. What I do have is an idea and the drive to turn it into something real. When I was turned away because I didn't have my design in the correct format, it felt discouraging--especially after I had already explained that I'm starting from scratch and was looking for help, not just a service. I'm not expecting everything to be done for me, but I was hoping for some level of guidance or direction--something that could help someone like me take the next step forward instead of feeling shut out. This isn't just about today--it's something I've experienced often: being judged or overlooked before I even get the chance to grow or learn. I'm working hard to break that cycle. If your business offers any type of beginner guidance, design assistance, or even a direction I could take to come back better prepared, I would genuinely appreciate it. Thank you for your time, and I hope there's an opportunity to approach this again in a better way. Sincerely, Eddie Hernandez Jr.

Got my feet measured and was looking at basketball shoes and shorts. Jonathan was a huge help and…read morevery genuine and went in depth talking to me about basketball shoes. Much appreciated!

You're gonna walk about feeling good with your new New Balances !…read moreI just purchased a new pair of 990's the black gray & whites ones today . I was greeted by José a Team Member there or maybe he's a Manager and if he's not he should be ,the day before yesterday I was un sure about treating myself to a new pair my old ones are done for, he said I have a pair of 13 wides in the back and I have the all black ones too !! I was hesitant on the purchase he said don't worry I hold them for you if you decide to come back later So I went back today and purchased them it is the Holiday season so I treated myself why not I'm worth it ! So today I returned and he was cool Hey I got that pair on hold you want to check them out I was like sure . If Jose didn't bring out the box I wouldn't have probably purchased them today . It's so hard to find good customer service & a good product all under the same roof these days he even laced them up for me I could never get the lacing right myself I appreciate you Jose for making my shopping experience at New Balance a good one I can't wait to break them in London on Thanksgiving when my wife and I go visit our daughter tomorrow. I'm gonna be walking all over the UK & Paris way more comfortably . I fully recommend this establishment to anyone looking to get a pair of New Balances this is the place look no further Tell them PokerDad some you ! Thank You Jose

Great business! Supporting local artisans and the Dena community! The have offerings from pop art…read moreto high end sneakers. Owners were very friendly and helpful, while also allowing me time to explore the store. The hats I purchased were from local Wolf Customs who have been using their platform to provide resources to those impacted by the Eaton Fire (Altadena). The hat pictured is a custom brown corduroy cap ($45).

"This must be the Place" Just stopped in to check out three new location DOWNSTAIRS so make sure to…read morego down there and they some really cool and one off stuff, I highly recommend this spot for your sneaker and street luxury brand cloths.

The most horrible screen printing company I have ever done business with in my entire life. Instead…read moreof addressing the issues and how they damage hundreds of dollars worth of my hoodies with their careless employees, they ask yelp to remove my review. So here it goes again, even better this time. I have been dealing with this company for over 4 years. They were pompous and arrogant the entire time I worked with them. They have no regard for their customers and they're only looking to make money. They have blatantly printed my stuff wrong multiple times, but I have worked with them and been patient with their printer for the sake of my business. I had an order of hoodies printed for some big celebrity clients, and they were the same hoodies I've been printing with them since 2020. I had other hoodies in the order, but this one in particular was the one that got damaged. In this industry men don't respect women at all, and they expect us to just do whatever they say and take whatever they give. The damage hoodies, I'm referring to were printed as a set of five. The print was blatantly wrong and crooked, completely not centered, and he was so rude about it. The ONLY printer in their company that knows how to print is so careless with everyone's order that you literally have to just hope and pray your order is done right. The owners of this company do not care about anything but money and they especially don't care about the employees. That's not an excuse to treat people poorly and take peoples hard earned money. The customer service is horrible, the attention of detail is horrible, these people are just money hungry, arrogant business owners. The people that run this company have no idea how to print anything and all they look for is mass orders of basic printing, so that they can get their money out of people and go onto the next client. They have no structure in their business and they are extremely rude to women. If you are a woman and you go in there, they expect you to be brainless, even when they're wrong about how to run their own machines. This experience with them over the past couple years has been a nightmare ever since they fired the actual people who actually cared about their customers and took the time to make sure the work was done correctly. In the middle of the pandemic, they fired so many hard workers and it was really sad. I am permanently disabled, and the discrimination that I have dealt with in this office has been nothing less than stressful while trying to recover from surgery and run my business. They don't even have an office anymore that clients can come in. I spoke to the sales person and he said that he was at home and that he couldn't tell me who the boss was-- which is a lie. When you go to drop off your orders the shop is dirty, there's paint everywhere, there's no organization. The work environment has not been good for a long time, but due to business needs, I made sacrifices and did whatever I could. I've referred this company to so many people and I regret doing so because they are horrible people.

Great job with my patches. Wish they did a discount for schools. But still great work.read more

I came with an unworn jacket and it was at 61 days (one day beyond the 2 months deadline)…read more I explained to both the salesperson and the manager that I was bedridden and it was impossible for me to come within the 60 days. They were hard about it and even defensive with condescending sentences like : We are sorry that you were sick and glad you are fine now but there is nothing we can do. It took a long time for the lady to make an "exception " as she called it . It was a painful experience and quite frankly, we don't need to come back as there are plenty of options out there.

I love the Nike store in Pasadena. Excellent service, great selection, beautiful sportswear, and…read moreshoes. Definitely recommend.

Very nice store at a fantastic location. We come here quite often. The service at this location is…read moreexcellent, with nice selection of Nike shoes, and Nike sportswear. I highly recommend Nike store at Americana Glendale.

Just stopped in for the Jordan drop and got in line around 8:20am. There was already over 20 people…read moreahead. As the store opened and the line started moving, this guy walks up with 7 pair in his hand trying to cut. The African American (short with braids) employee manning the door was going to let him in until I said something! They must have been working together because that's unacceptable and against store policy. The fact that I had to make it an issue is uncalled for and that employee should be reprimanded. I did call the store and spoke with GP, so hopefully that does not happen again.

I have been working with Jamil at SCTS for the last three years. His customer service is…read moreoutstanding. He always fulfills his commitments and we always receive our gear on time. He designed our uniforms and they have been excellent. The players love them. This is an outstanding company and will have my business as long as I am our head coach. Great job!!

I highly recommend these guys, A+ all the way. Our uniforms came out great, Jamil was great to…read morework with and took care of things from start to finish. Even if you don't live in Rancho Cucamonga don't worry, I don't live there but they were able to handle everything online via emails and over the phone. They can handle logo design and everything that needs to be done without you having to visit the shop. If you have a need and you want a really high quality product then give So Cal Team Sports a call or contact them online, they had our order done in a matter of weeks and done a couple days before it was promised. There are shops out there that promise to do things cheaper but those places are a pain in the ass to deal with, when it comes to quality and service you really do get what you pay for so the next time the Trojans need jerseys So Cal Team Sports will be my first and only call, thanks again SCTS!