We moved from Arizona to Missouri and the hardest part was figuring out HOW to get our stuff from there to here. We originally going to go with a competitor, but there was too many horror stories popping up that we went with U-Pack! We scheduled everything online, and they dropped off the pod to our place. Once we were done filling it up, we let them know when it was ready for pick up. It took a week for us to get everything! Great experience and great service! There were no issues! I highly recommend going with U-Pack! It was cheaper than the competition and we feel like our items were safe. read more

I was expecting a custom made bookshelf to be delivered & had the day scheduled with my six hour window! Doorbell rings & I'm so excited to see this bookshelf that I've been waiting eight weeks for so I follow the man to the back of the truck, then I look SMH.... Not again! This is a different shipping company yet I'm having to go through the same scenario, my bookshelf is attached to a pallet still.....are you kidding me! Do these companies not have yards that they can break down these pallets in, I've never heard of such a thing! I asked the man why is he not removing the pallet, he said it gets delivered with the product! OMG, at this point I've already lost an activity table from a previous shipping company & I refused to lose this bookshelf because these companies are too cheap that they think it's the customers responsibilities to break down the pallets! I was just going to curse this man & the company under my breath to get my beautiful blue bookshelf out of his truck! I am just beyond myself, how is it that a company like FedEx, UPS or DHL wouldn't dare deliver you a package that's attached to a pallet yet with these companies the CEO's think that this is how they should be doing business! Sorry but that's how you slowly lose customers & get a bad reputation! read more

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The representative that took my order was excellent. Mike at ABF freight was excellent. The only reason they received 4 stars and not 5 is the containers were no where close to my home. No company was close. Overall the service and quality was great. I would rethink so of the stuff I moved if I had to do it again. Ok changed my mind they get 5 stars. Their price was comparable to others and they went above and beyond when I reserved my units. read more

This was my second move with U-Pack, and I couldn't be more satisfied. Ordering and scheduling was very easy online. The container was in great shape and easily secured. They delivered and picked up the container on both ends exactly as requested. The drivers were very professional and accommodating. ABF has retained a repeat customer! read more

Very efficient and placed everything safe and sound where we asked them; really nice and prompt. Did the job extremely well, would recommend! Fair, competitive pricing as well. read more

U-pack was a great value. We opted to do the service center to service center option. Our move was from Phoenix,AZ to Chicago,IL. I liked the flexibility of opting out of the pod being dropped in front of the property. Not every moving location will make it easy to have pod. I also like the cost savings of just renting a truck to grab your items from the service center. Our project cost just under $1700. This was money well spent. It was nice not driving across country in a moving truck. Booking U-pack was super easy. I ended up talking ton a representative because I need a weekend packing. They made this happen on Sunday for us. Closer to our pack date, I spoke to someone. Our card wasn't charged in advance. When our items arrived, we got a call from the freight yard. They were flexible in giving us 1 extra day since our pod arrived slightly earlier than anticipated. Everyone was thorough and friendly. The pod itself seemed small when we arrived. However we stuffed it to the top. Definitely review their best practices on their website. Most items arrived just as packed. So far we only see had one broken item but it was our own fault (left microwave plate inside microwave). We used a combination of boxes and totes. Some boxes were crushed but they only had clothes in there. Totes held up better than I thought but a few lids did crush. Bikes, safes and desk arrived unharmed. Grateful for this service and would use again if I have to relocate. Tip: plan how you want to pack and unload prior to arriving. Phoenix location had a dumpster and that was nice. Des Plaines had no dumpster. However Des Plaines provided safety vest. read more

U-Pack Moving - Inside Pod - Movers Near Me - Phoenix, Arizona

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The person I utilized for them was not very professional I wouldn't use again in my opinion

Okay, so on whole this was a really good experience and I feel lucky to have found it. I would tell you that the U-Pack agents were very willing to go to work FOR you and it was kind of a no-bullsh#t experience. I don't think I ever got put on hold at the top of a call for the entire experience. The drivers were fantastic. VERY helpful getting the truck into place etc. The local dispatchers were very flexible and totally willing to work with us on delivery, pick up dates and times. So as I say, could not have asked for much more on that end hence the 5 star rating. Here are the iffy parts -- 1) The bulkheads in these trucks are beat to death and VERY unwieldy to try and manage and get put into place on your own once your pack is complete. I don't suggest it. Have the driver put it in place. 2) Their ramps absolutely suck. They are heavy and very awkward to move and set up. I'm sure they are great for dollying up boxes of french fries into Shake Shack, but horrible for rolling anything with small wheels etc. On the day of loading I had to go get plywood cut to fit the ramp just to get the heavier stuff that moved on small wheel dollies up the ramp. it was nearly a deal breaker for me. Steep too as the trucks are pretty high. 3) Lastly, this was just plain annoying; every time I called to arrange a truck pick up or dropoff, EVERY time -- they had our address wrong. I asked them to change it, and every time I called the address they had was still wrong. It un-nerved me at first, then it just got so ridiculous it became funny. So, in summary -- GREAT service overall. It requires that YOU be really good at packing trucks safely and securely. Get ready to buy an amount of E-Track rings and ratchet straps to secure your loads. It's not air ride trucks, so your stuff can take a whipping getting to your destination. We had only a very few mishaps though and frankly, they were my fault during packing. Pricing wise given that we had 4 full trucks worth of stuff, this worked out to be a good value. Something like PODs would have been a disaster for us financially. Good luck! read more

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I researched many possibilities. U-pack was the choice & the result was wonderful. Employees on both ends were extremely polite, helpful & informative. Will never use another. U-Pack will always be my choice & will recommend to all my friends. Thanks U-Pack! read more

We used U-pack for our cross-country move, and the experience was excellent. The whole process end to end was easy and informative. The pricing was competitive. read more

We were super happy with U-Pack. Excellent value, great communication and follow through. Showed up on time and safely delivered our household items from Snohomish WA to Surprise AZ exactly when promised. Great interaction. read more

U-Pack Moving - Picture of freight trailer by ABF. Next day pick up. - Movers Near Me - Phoenix, Arizona

I've moved a lot and have typically used full service movers. This time we did a long distance move cross country and the pricing was very high, so decided to use a few relo cubes instead. My favorite part was the communication and ease to reach people. All the drivers were personable and great. The cubes arrived ahead of schedule which was a bonus. Overall I'd definitely recommend them. When pricing around Pods was slightly cheaper but dealing with their customer service and getting info was painful whereas U-Pack was so easy to deal with. read more

Drivers were there on time. Friendly and respectful of schedule. My only problem was with Hire a Helper from U-Pack website. Research before hiring. read more

Every step of the process went smoothly and the customer service was helpful and answered all the questions. I hope I don't have to move across the country again but if I do I would go with u-pack again. I checked around and their pricing is on point. I especially appreciated being able to check the status of my quote / order online. Two relocation cubes were the best size / solution to move the contents of our 3 bedroom home. We have less stuff than most people so it was hard to know if this would be enough room, but it fit the majority of our belongings. We were able to leave what didn't fit with neighbors/friends. read more

Using U-Pack was a great decision, it took the stress of driving a moving truck myself away, every employee we encountered went above & beyond to help my wife & I with explaining how to use the ramp, how to secure the bulkhead properly & how to pack the trailer properly, everyone was great to talk with & do business with, we highly recommend U-Pack for your moving needs read more

We recently made a move from Phoenix to St Louis and were surprised at the cost of renting a moving van! Amazingly, it was less expensive to use UPack and leave the driving to the professionals! At every step UPack was friendly, accessible, competent and without hidden costs! We were delighted with our experience with UPack and the fact that they made a very demanding job more achievable! read more

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Had a wonderful experience here. All my things were kept neat and clean and I had no issues at all.

The initial set up for planning my move with U-Pack was super easy and fast! I also had to postpone my move date the day before the empty container was supposed to be dropped off but U-Pack moved all the dates out for me just after one phone call! The only times you have to be present at your home is for drop off of the container empty and when delivered to your new destination. They made everything super easy and was very communicative! The only thing I wished was that there would be some blankets and/or tie down rope provided in the container since some of my furniture did get a little scuffed and marked up from the inside floor and walls of the container, which is why I'm giving 4 stars but nothing was damaged and everything I tied down did not shift at all! If I could rate a 4.5 on here I would! Highly recommend U-pack!! Anyone out there curious to know the spacial dimensions and what can fit, I was able to fit a queen bed/mattress, full size dresser, nightstand, large bookcase, love seat, and about 10-15 boxes/containers in a 7' x 8', with space still open! Looks small initially but if you do it right you can fit a bunch! read more

I don't remember the name of the Gentleman spoke to to schedule my U-Pack. Let me say it was PERFECT for what I need. I loaded my mothers one bedroom apartment in one U-Pack. They delivered the U-Pack as scheduled. The driver put the U-Pack in a single parking space and took the time to ensure that I did not have any questions. Not a lot to go over but he open the unit up to show me it was clean and provided some advice on how to pack it. He was spot on with his advice also. The pick up went like clock work as well. Again the driver that came to pick up the unit explained on it would be shipped. My unite was delivered as scheduled and we got it unloaded with no problem. NOTHING was damaged. Everything was exactly as I Packed it. What a comforting feeling. The PRICE was half of the lowest estimate I got to hire a moving company. If you don't mind packing your belongings and have the time I would HIGHLY recommend using U-Pack. read more

UPACK was great! Their phone center was very responsive and informative. The trailer was dropped when it was scheduled for us to load at are leisure and a phone call was all that was needed to take it away a few days later. The trailer was then delivered several states away on time and with no problems. The drivers were on time and very friendly. I would recommend this method of moving to everyone. read more

Where to begin.... well we had thousands of dollars worth of damage that they decided was "normal for a move" but alas I will tell you what happened. We packed our stuff in excited to move to a new state and we made sure all our stuff was secure in the container. We get our stuff in Arizona and it's a different container than we packed and all of our stuff is damaged/written on. Who writes on someone's furniture!!!!!!???? We understand that some scratches happen while moving but this extent is ridiculous. If I could rate this company one star I would. Not to mention when bringing us our container they threw it around like trash and we complained to the desk person about it. So we filed a claim and waited quietly because we thought they would be any normal humans and realize they messed up and fixed it. But no they told us it was our fault and they aren't going to do anything for us. So here I am no longer being the nice guy and I'm voicing my opinion. Do not use UPack.. at least if you don't want damaged stuff. read more

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Fantastic easy service. I have used them twice in two different cross country moves and would use them again in a second. I would rather use them and hire packers then hire a full serivce moving company. We paid for guaranteed delivery and everything was perfect. Honestly the best ever. read more

Was keep informed where the trailer was. Truck arrived early and they held the trailer untail we arrived to unload.

The customer service was great they answered all our questions. The dispatch center in Phoenix was mediocre but when they transferred me to the yard that would actually be dropping off my truck and picking it up those guys were amazing. Knoxville dispatch Allison (sorry if I spelt your name wrong) was an absolute sweetheart and very very kind. The driver who dropped off Justin went above and beyond to make sure the trailer was in a safe place and even went into the storage facilities office and got a lock to keep the trailer locked until i arrived. I honestly can't thank him enough for making sure and keeping me updated that everything was secure and good to go. This move was also about $2,000 cheaper than using alternatives for moving across country. read more

We recently moved from Mesa to Johnson City, TN and we chose U-Pack. We made the right choice! They made our move as easy as they could. We moved 2 households and all of our belongings made it safely. We would definitely recommend them for any cross country move. They delivered our belongings in 5 business days (7 total days). read more

They gave me a quote, more than Pods but Pods screwed me over, kept me in the loop, answered all my calls and I found moving help on their site. Go ubox! read more

Reliable service, on time, move arrived much earlier than expected, drivers were very friendly and accommodating. Customer service was very helpful with my move date changes and followed up on drop off and pick up times. I would definitely use this service again, read more

I couldn't have asked for better service from the beginning phone call to the cubes being picked up at my destination. Everyone was so friendly and helpful, the lady on the phone explained all the fees that would be due, the man who delivered my cubes was so nice, while he was there a closer parking spot became available so he moved one of the cubes to that spot, the man who picked up the cubes was very nice as well. Basically these are very nice people. A few of my items were broken when unpacked but I can't say that is U-Pack's fault. I hired movers to load and onload the cubes. -*Needless to say I highly recommend U-Pack.* I recommend when you pack your items use more than enough packing paper to cushion and protect your items. Also, be aware of the paper pads some moving companies use. The ones my loading movers used were very thin, I wouldn't call them "padding" at all. read more

U-Pack Moving - Kitchen table - Movers Near Me - Phoenix, Arizona

We were very happy with U-Pack with the exception that the bulkhead they provided broke in half and we lost some of our belongings. Make sure you take pictures of what you packed if you use a trailer for your move as opposed to a Pod. read more

This company does exactly what it says it does They dropped off the pods, we loaded them up like we wanted them. We locked them with our own lock and they came and picked them up and brought them to our new State. They put our 3 pods in storage for us and when we arrived at our new state nine months later we asked them to please bring them to our new house which they did. we unlock our own locks and we unloaded them, and then they came and picked them up the following day. They were great and responsive and they did exactly what they said they would do. Highly recommended read more

Moving international (AZ to Canada) and needed a great company with a great price that accommodated the small amount of items I had. (1 BR APT). All others that we received a quote from was very pricey. After contacting U-Pack and getting on the phone with someone who was able to accurately help us get the exact estimated quote for the amount of boxes/furniture as well as helping secure movers to help get the stuff into the truck. The thing I loved about U-Pack was how flexible they are with their quotes. You only pay for what you use in the truck provided. Our quote was for 12 feet and we ended up at 6 feet! The drivers were easy to work with in each location in order to deliver/pick up the truck and I couldn't recommend them enough! read more

This was the easiest way to move. Everyone was great to work with and our stuff arrived a week earlier than expected. With the exception of the dispatcher in/near Marion, Ohio who did not give proper information to the driver even though I verified more than once where to drop the trailer, our experience was great and we highly recommend this company. By the way, this was a cross country move. read more

Seamless experience from start to finish. I used the Lugg app to help load the container in Phoenix and it arrived in Raleigh on time and all my cargo traveled well. The driver at the drop-off was super nice and helpful. read more

We selected this company for our move from Orange County, CA to Phoenix, AZ. Moving companies are so pricey to begin with and some are out there to rip you off by asking how much your stuff weighs, or size of your rooms, garage, etc. This place does not do this - they literally help you select a size of trailer and or container and drop it off.... you have a couple days to load it and then they come pick it up and haul it away... a few days later it arrives at your place and you have a couple days to unload it. SIMPLE. COST EFFECTIVE. EASY. FAST. Seriously, it was such an easy process when moving in itself is already crazy and stressful. We hired local movers to unload our trailer since it was in the blazing heat of summer which was really helpful for us! By far the most cost effective place. I had a friend who used them for their move from CA to Texas and they too had no issues! read more

We had an excellent experience using U-Pack. They were quick, reliable, and responsive. The drivers were friendly and helpful in all areas - drop off at start location, pick up at start location, drop off at end location, and finally pick up at end location. With their tracking link, it was easy to see where it was along its journey, too. Well worth it! read more

Used U-Pack for cross-country move. had used a competitor for prior move but U-Pack was significantly cheaper this time. everything they said they were going to do, they did, in the promised time frame. customer service was friendly and helpful. The ones who dropped off and picked up the pods were also friendly and helpful, explaining how to open, pack, secure, and lock the pod. I would recommend and would use them again. read more

I was moving from Phoenix area to Raleigh, NC and needed a reasonable costing solution. I really liked that the space available was flexible. If I under or over calculated, I could more or less space without a penalty. This is a big selling point over other moving options. The truck arrived and dropped off the box trailer. Friends helped me pack as high as we could. Then I partitioned off my belongings. The pickup driver had to help and was very patient. My stuff made its way across the US transporting commercial goods in the remaining space. It all stays with the same company. My belongings arrives on time and I paid a company to help me unload. I was very impressed with the service amd business model. If you are looking for the most affordable yet flexible option, I highly recommend using u-pack. If you have the money to pay a company to move all your stuff with practically no hassle loading, then maybe a different business model is better and also, can you adopt me. read more

U-Pack Moving - My truck after the special made doors went up. - Movers Near Me - Phoenix, Arizona

Moved from west coast to east coast I was frantically looking for a affordable solution I called unpack and book them based off the concept I pack they drop and deliver and the best part was the price options I will use and recommend UPACK to all my friends and family satisfied from start to finish Thanks UPACK this was the most amazing experience read more

These guys gave me such a reasonable quote. When the pod arrived the guy dropping it off was so nice! I lived in an apartment complex so I wanted to see if they pod would fit under my covered parking spot, it didn't.. so he moved it again. Pick up was super super quick. Estimated delivery was 3/3 to 3/8 & it was delivered on 3/4! The guy that dropped it off was super nice too. None of my belongings were broken or anything. Everything was in great shape. A couple of the boxes shifted, but it was nothing too crazy. I will definitely use them again if I ever need to! Thank you U-Pack read more

UPack's relo cube made my recent move back to CA very efficient & easy. It was the perfect size & I had plenty of time to load/unload. No contact pickup was great, as I didn't have to be inconvenienced by waiting at home for pickup. Overall, a terrific way to move and terrific customer service! read more