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    U-Pack Moving

    4.2 (118 reviews)
    Closed Closed

    Services - U-Pack Moving

    Out-of-state moving

    U-Pack Moving Photos

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    Reviews With Photos

    Inside Pod
    Joneice B.

    U-pack was a great value. We opted to do the service center to service center option. Our move was from Phoenix,AZ to Chicago,IL. I liked the flexibility of opting out of the pod being dropped in front of the property. Not every moving location will make it easy to have pod. I also like the cost savings of just renting a truck to grab your items from the service center. Our project cost just under $1700. This was money well spent. It was nice not driving across country in a moving truck. Booking U-pack was super easy. I ended up talking ton a representative because I need a weekend packing. They made this happen on Sunday for us. Closer to our pack date, I spoke to someone. Our card wasn't charged in advance. When our items arrived, we got a call from the freight yard. They were flexible in giving us 1 extra day since our pod arrived slightly earlier than anticipated. Everyone was thorough and friendly. The pod itself seemed small when we arrived. However we stuffed it to the top. Definitely review their best practices on their website. Most items arrived just as packed. So far we only see had one broken item but it was our own fault (left microwave plate inside microwave). We used a combination of boxes and totes. Some boxes were crushed but they only had clothes in there. Totes held up better than I thought but a few lids did crush. Bikes, safes and desk arrived unharmed. Grateful for this service and would use again if I have to relocate. Tip: plan how you want to pack and unload prior to arriving. Phoenix location had a dumpster and that was nice. Des Plaines had no dumpster. However Des Plaines provided safety vest.

    ETrack loops purchased with ratchet straps for securing items in the pack.

    Okay, so on whole this was a really good experience and I feel lucky to have found it. I would tell you that the U-Pack agents were very willing to go to work FOR you and it was kind of a no-bullsh#t experience. I don't think I ever got put on hold at the top of a call for the entire experience. The drivers were fantastic. VERY helpful getting the truck into place etc. The local dispatchers were very flexible and totally willing to work with us on delivery, pick up dates and times. So as I say, could not have asked for much more on that end hence the 5 star rating. Here are the iffy parts -- 1) The bulkheads in these trucks are beat to death and VERY unwieldy to try and manage and get put into place on your own once your pack is complete. I don't suggest it. Have the driver put it in place. 2) Their ramps absolutely suck. They are heavy and very awkward to move and set up. I'm sure they are great for dollying up boxes of french fries into Shake Shack, but horrible for rolling anything with small wheels etc. On the day of loading I had to go get plywood cut to fit the ramp just to get the heavier stuff that moved on small wheel dollies up the ramp. it was nearly a deal breaker for me. Steep too as the trucks are pretty high. 3) Lastly, this was just plain annoying; every time I called to arrange a truck pick up or dropoff, EVERY time -- they had our address wrong. I asked them to change it, and every time I called the address they had was still wrong. It un-nerved me at first, then it just got so ridiculous it became funny. So, in summary -- GREAT service overall. It requires that YOU be really good at packing trucks safely and securely. Get ready to buy an amount of E-Track rings and ratchet straps to secure your loads. It's not air ride trucks, so your stuff can take a whipping getting to your destination. We had only a very few mishaps though and frankly, they were my fault during packing. Pricing wise given that we had 4 full trucks worth of stuff, this worked out to be a good value. Something like PODs would have been a disaster for us financially. Good luck!

    Picture of freight trailer by ABF. Next day pick up.
    Connie B.

    We were super happy with U-Pack. Excellent value, great communication and follow through. Showed up on time and safely delivered our household items from Snohomish WA to Surprise AZ exactly when promised. Great interaction.

    Successful loading!

    We recently made a move from Phoenix to St Louis and were surprised at the cost of renting a moving van! Amazingly, it was less expensive to use UPack and leave the driving to the professionals! At every step UPack was friendly, accessible, competent and without hidden costs! We were delighted with our experience with UPack and the fact that they made a very demanding job more achievable!

    Damaged entertainment center

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    5 months ago

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    2 years ago

    The person I utilized for them was not very professional I wouldn't use again in my opinion

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    2 years ago

    Had a wonderful experience here. All my things were kept neat and clean and I had no issues at all.

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    2 years ago

    Was keep informed where the trailer was. Truck arrived early and they held the trailer untail we arrived to unload.

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    Page 1 of 3

    Ask the Community - U-Pack Moving

    Review Highlights - U-Pack Moving

    We originally going to go with a competitor, but there was too many horror stories popping up that we went with U-Pack!

    Mentioned in 36 reviews

    Read more highlights

    Just-In Time Moving & Storage

    Just-In Time Moving & Storage

    (877 reviews)

    Just-In Time Moving truly helped me out of an emergency situation…read more I had originally hired another moving company, Not Your Husband Moving, and ended up in a terrible situation where I was billed for more than double the estimated hours for the move into storage and the move was not completed as originally estimated. I needed to get my household goods out of their storage quickly to stop the situation from getting worse. Just-In Time Moving was gracious enough to fit me into their schedule last minute. Their office was communicative, their estimate was thorough and clear, and the final bill matched what they estimated. The crew showed up on time, communicated throughout the day, and was professional, careful, and kind. This was not a simple move. They had to unload my furniture and belongings from storage crates, unwrap items that had been wrapped by the prior mover, take care with everything, rewrap my furniture, load it, transport it, and unload it into my new storage unit. They completed the entire job in 7.5 hours. By comparison, the prior mover had tried to bill me 16.5 hours for the move into storage alone. Just-In Time Moving did a fantastic job, and I am extremely grateful they were willing to help me on short notice. After the experience I had before them, their professionalism, clear communication, and honest billing meant everything. My advice to anyone hiring movers: read all reviews carefully, do not take online ratings at face value, check whether the company is listed with moversaz.org, review BBB ratings, and read how the company responds to 1-star and 2-star reviews. I wish I had done more research before hiring the first company. I am very thankful I found Just-In Time Moving when I did.

    I've used Just-In Time Movers twice now and have had great experiences both times. They're…read morereliable, efficient, and clearly know what they're doing. I originally found them when I needed to move a piano and quickly realized that, based on the quotes I was getting, it was almost as expensive to move just the piano as it was to move the whole house. Thankfully they handled it with no problem. Both moves were smooth, the crew worked quickly, and everything was handled with care. Moving is stressful enough, so it's always a relief when the team you hire is organized and professional. Another reason I'm happy to keep giving them my business is that they volunteer their services for a food drive at a nonprofit I'm involved with. Seeing a company show up for the community like that really means a lot. Great service, dependable team, and a company that gives back. Hard to ask for more than that.

    Parker's Interstate Movers - Packing up for our move to Salt Lake City.

    Parker's Interstate Movers

    (274 reviews)

    I recently moved from Scottsdale, Arizona to Michigan and I am grateful to have contracted with…read moreParker's Interstate Movers. Working with Brandon to plan, bid, and execute this move made things incredibly easy for me. Let's begin with what are two of the most important considerations with a long-distance relocation--cost, and protection of your property. I say with confidence that Brandon will give the best available pricing when compared with other interstate movers. He has been in this business for a very long time and his experience equates to efficiency, which in turn equates to cost savings for his customers. When it comes to protection of your property, Brandon's experience again pays off. Each item is treated as he would treat his own property. Boxes are well packed with contents protected with sufficient wrapping. Mattresses are double-bagged and arrive in the same condition as they left. I had a lot of glass and/or fragile items in this move, and nothing at all had any damage, for which I am grateful. I experienced multiple interstate relocations during my career in the U.S. Coast Guard, all of which were contracted to major companies. I also made one interstate move on my own over 25 years ago (for which I still wonder what I was thinking). This move with Parker's Interstate Movers tops all of the previous for cost, efficiency, and ease. Since my move, Brandon has followed up with me to see how I was doing in my new home and to ensure my satisfaction with his services. He truly does care about his customers as people, not simply contracts. With that I give Brandon and Parker's Interstate Movers my full endorsement.

    Came in saying how easy our move would be then underestimated our move and ended up not being able…read moreto fit everything into the truck. Caused a massive headache for me as I had to schedule another move which wasn't easy as we moved across the country. And during the entire move complained about how much stuff we have. Then tried to pitch us the second move that he underestimated to begin with.

    Creative Moving & Packing

    Creative Moving & Packing

    (534 reviews)

    Easily the BEST company I've ever had the pleasure of dealing with to help with moving…read more Communicative, punctual, careful and courteous! I can't recommend these guys more...just phenomenal. THANK YOU!!!

    It took me about three weeks after a lot of extensive research on multiple platforms to find this…read morecompany, and I am so grateful that I did! I think it's so important to do your research when you're looking for services and I kept coming back to Creative. Their prices are extremely reasonable and more competitive than other local companies in the valley. They also offer a law-enforcement discount, which is awesome. I spoke with the owner via Yelp messenger, and he was very responsive to everything that I asked! I got a call and an email a couple days before my scheduled move for confirmation, and everything went so smooth. I can't say enough praises about my entire experience!! Renée and her other two guys showed up right up about 720, when they gave me a window between 7 and 730 which was perfect. I had two stops before my final destination, and they did everything like real pros! They were so gentle with my things, and once we got to my new home, they went out of their way to assemble furniture for me. They even took all the trash before they left. All three of them were so friendly and personable, I loved getting to spend time with them while we were moving all of my belongings. I can't recommend another moving company enough, if you're looking for someone to take care of your goods and provide incredible customer service for reasonable pricing, this is absolutely your company. Don't hesitate!

    U-Pack Moving - movers - Updated May 2026

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