I LOVE this location and head straight for it every time I come to Indy. While it isnt super easy…read moreto access from the highway, I still find it worth it. On the most recent visit I ordered ahead online and was able to pickup at the drive thru window. The staff was helpful and prompt. I got the chopped salad, Chicago dog, Chicago beef, and fries. For dessert you must get the Eclair cake. Everything was fresh and delicious. On previous visits I have gone inside and the dining room was clean. I chose to order ahead because it does take a bit for it to be ready since it is a made to order restaurant. Get your Chicago bites here!

ordered a polish combo. It took 19 minutes, and its not even…read morebusy. Fries are barely cooked., Turns out my bag was just sitting there, all someone had to do was hand it to me. Never a manager in sight here. Just a bunch of lazy employees

Stopped in and tried this establishment. Marcia really enjoyed the fries and ate all of them…read more Normally she eats a few and gives me the rest. The burgers were good, nothing to rave about. I also ordered a side of Mac & cheese. Most of the cheese was on the bottom of the cup they handed out, but was tasty. It's a kind of place where you place your order at a counter then find a place to sit down. The food is out quickly and the people are quite friendly. Tonight, it is not quite packed, however, they have a drive thru service that keeps quite busy.

Best Fish Sandwich in a town known for fish sandwiches. Wow! $6.99 and it's huge! Even Shareable…read more Blown away by the Lent seasonal fish sandwich. And the tots. OMG. They have do Edamame as a fry/tot substitute. Tried both. Yum. Strawberry lemonade, yum.

New owners are super sweet and quick despite bringing busy. The new confetti cake cone was really…read moregood. The coating is thick and hard. It is pretty sweet as it's white chocolate based. But it smells and tastes exactly like cake batter. Don't let the lines detour you from stopping in. The dining room was clean as well.

We visited the Southport store tonight because the Thompson one was such a mess last time and the…read morefood was all messed up and cold fries. The location is MUCH better. My husband got the chicken fingers and fries basket and I also got a cheeseburger and shake through the drive thru. The fries were nuclear hot, just the way I like them! The chicken was freshly made and so was the cheeseburger. The interior was nicely kept and staff was very pleasant. We will be back!

Chicken was hard and dry! Taste old and hard. Could barely eat, waste of money. Will not be…read moreordering wings from here again!!!

They literally tossed the wings and the sauce on top... they didn't even mix the sauce with the…read morewings.

The 2 guys and the girl working today which is halloween at 430 are by far theeee best. I've been…read moreto a lot of five guys and this was the cleanest and organized 5 guys I've been to Hands down. managment if you see this please give them their flowers because they did a great job from greeting me, to taking my order, to making sure I had everything in my bag, I know this is standard but I'm writing this because not all of your five guys are like this one!

Stopped by Five Guys after the gym with a friend, and we both went for lettuce-wrapped burgers,…read morelove that they offer that option! I ordered a "little" burger (one patty) loaded with tomatoes, pickles, grilled onions, mayo, and ketchup. It definitely hit the spot. We split a small fry, which was more than enough. I'm a fan of the Cajun seasoning, but my friend was watching her salt, and even without it, the fries were still really good. Service was a bit of a downside. The woman at the counter didn't seem very friendly and came off like we were inconveniencing her. It was also a little hard to understand her, which made ordering less smooth than it should've been. I brought my own water, so I didn't order a drink, but I do like that they have complimentary peanuts while you dine in. There's plenty of seating, both low tables and high tops, so we were able to sit and catch up for a while comfortably. One thing to note: there's only one restroom per gender, which could be an issue if it gets busy.

I haven't been to this location for a few years because it was so bad. My daughter had a craving…read morefor a shake so we came here. The service was fast and the guy working the drive through window was professional and very friendly. We were both shocked at what great customer service we received. I wish I got his name because he deserves some props for a job well done. If you gave up on this place, give it another try. I hope your experience is as good as ours!

Me and my father enjoyed this establishment. Milkshakes were amazing so were the cheese fries. They…read moredrink dispenser was a predicament, but either way it was an over good vibe and experience will be returning

The drive thru man had such great energy, he had redish hair, we came through around 1am tonight…read moreand he was the best drive thru person I've ever came in contact with. Thank you for being so kind! Edit: His name is Joshua!!!

Haven't been to steak'n shake in years, and really was turned off by this visit. First off, no one…read moregreeted us when we walked in. I was with friends and one never had steak'n shake and the other one was like me...it had been a while. I didn't realize that you have to order on a kiosk, no one said anything. I decided to sign up for rewards (something I always check for before ordering) so I downloaded the app and ordered from there. My friends used the kiosk, it seemed user friendly, but it would have been nice for anyone to speak to us. Ordering on the app wasn't bad, it said my food would be ready in 4-9 minutes. My friends got their food very quickly. Their food was nice and hot. We didn't realize that getting your drink after ordering from the kiosk, you have to get your receipt and use the QR code to scan at the machine to receive your cup, some direction on that would have been nice. As for my food, about 20 minutes passed and I still didn't hear anything. The app doesn't have a tracker, but I made sure I ordered it at the right location and for pick up which it was all correct. I had to go to the counter, got a man's attention that was working, and he asked for my name. He then went to the back and I heard them talking. Several minutes later, a lady came out with my food and drink. I asked if it had been ready and she said yes, so I asked how was I supposed to know and she just shrugged her shoulders not saying anything. I was very upset, but so hungry. I told her how my food would now be cold and she just walked away. I went to the counter to get ketchup and she appeared behind that counter saying I'm sorry. As for customer service I would give 0 stars if I could. Of course my food was cold. I ordered the garlic single steak burger combo, it tasted ok, but I was starving. My fries tasted old and were not fresh. I wasn't satisfied. I noticed after signing up for rewards I received a free milkshake offer. They also sent a survey to my email (of course I filled it out) and for completing it, you get free fries. These will come in handy, probably for my kids. The ambiance remains the same as I remember from a long time ago, classic dinner vibes with black/white tiles, and retro themed red/black booths and tables.

Every now and then you just need a chili 5-ways and a mini hot dog. Today was that day. It must…read morehave been for many people as it was a busy lunch hour. Service was friendly and efficient. Parking was readily available in their parking lot. If you don't care for skyline Chili this is not your place. We do and it was delicious.

Found myself coming through town back to Chicago from celebrating Cincinnati Chili Week. I hadn't…read morehad any Skyline while in town but still had room for a 3-way on National Chili Day. (4th Thursday of February) Maryn was swamped but took good care of me at the counter . This week they're piling the cheese on regular or large ways, 50% more making it a Skyway. Almost too much cheese. Still my favorite chili of the other 5 I ate in Cincy.

I've been coming to this Fazoli's off and on since I was a kid which is crazy to think about. The…read moreinside has not changed much but they do change up their menu. We recently got the garlic chicken ravioli which was great! The price of Fazoli's compared to other Italian spots is very nice. It hits the spot and fills you up- not more I can ask for out of a chain restaurant.

I believe I've only gone to Fazoli's once before I went recently…read more I had a coupon for a deal so I decided to dine in. The restaurant appeared to be clean and tidy enough. The food was just OK. We had fettuccine Alfredo with a side of meatballs. On a 10 scale, I feel like the Alfredo could've been just a tad bit better ranking a 5/10 score, and the meatballs were a 6/10. The breadsticks were 5/10. They didn't taste freshly baked. The quantity of what we received was average. To be honest, there are better Italian food options / restaurants out there, so I'm not sure if I would ever go back.

Good lunch or dinner place. A little pricey but the food is fresh and the portions are a really…read moregood size. Their iced tea is great and it's self serve so you can have all that you want and take a cup home too. Those sandwiches are simple but flavorful and they offer 7 sides including chips Mac and cheese and others. Food came out quickly and the atmosphere is relaxed and comfortable. The girl at the counter was helpful and patient as we figured out what we needed to do and just made it a great experience. The person that brought our food to us was very friendly and asked if we needed anything else.

I took my ex here for lunch after striking out with a couple of new places I had been wanting to…read moretry out for lunch in downtown and on Mass Ave. By the time we arrived here, it was the middle of the afternoon so there was no waiting in line to place an order. She ordered the Pecan Berry Salad with half a French Dip sandwich. I ordered the Classic Grilled Chicken on a Croissant with a cup of Broccoli Cheddar soup. I also got a Mardi Gras cookie which is basically a snickerdoodle with a cream cheese filling. That cookie was just okay. She loved her salad. I didn't know they had a French Dip sandwich and she didn't know their grilled chicken had no herb flavoring/seasoning, so we traded sandwiches. I really loved the French Dip sandwich and now have a new favorite. She says most grilled chicken has too much of a herb flavor but not so with McAlister's. So now she has a new favorite too. The restrooms were clean and stocked. Parking spaces were plentiful.