Amazing Team! Michael, Adam and Sam are all examples of Professionalism, they treat you like family and will always go the extra MILE!!!. I will continue to recommend this team to everybody I talk to. Thank you Team Tracy Chevrolet. read more

Purchased a used 2025 Tesla model 3. Super easy to purchase and accommodating with staying open late for us. The 2 star is because the rear left tire was on low pressure when I got it. Not quite low enough to trigger the sensor but still 6 psi lower than every other tire. It had a nail in it which I found out later after days of waking up and having to inflate the tire from 32psi to 42psi before driving. Additionally, the salesman said several times they had just put new tires on the car. When I got the tire patched found out the tires were at 4/32 and 6/32. So they either replaced the tires with used tires or just lied directly to me. Wish they had been more honest or did more research on the car/tire conditions since I stupidly blindly trusted them. read more

had my corvette serviced on Friday for just a typical oil change. When I picked it up on Saturday, the first thing I noticed was my floor mat all scrunched up and out of place. Then I noticed all the grease marks left throughout the inside and outside of my car. I understand that things happen but considering I just got it detailed before my appointment, I was frusterated that the workers couldn't take the time to wipe it down or run it through a wash read more

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If I could give 0 stars for the service department, I would. Communication is basically nonexistent--calls go straight to voicemail, messages are not returned, and getting a simple update feels impossible. It genuinely feels like customers are being avoided. Multiple visits led to no real resolution, and even when follow-ups were promised by both advisors and management, they never happened. Time estimates were inaccurate, and basic customer service like keeping someone informed or respecting their time was missing. Their appointment system is just as bad, you can set a time up but they claim there is a line of vehicles and you may have to wait a few days to get seen. What a joke. The advisors have no business being in the vehicle industry. Their "mechanics" are not real mechanics, they only have 1 person that went to a school for training and the rest are online trained in house! What the heck! I understand that some vehicle issues can be complex, but there is no excuse for this level of poor communication and lack of accountability. I've had far better experiences at other dealerships. I would not recommend coming here for service. read more

Great inventory and everyone is super helpful. Pricing is fair without crazy markups. Purchased a couple cars here personally and sent friends/ relatives. Dominic is great in the buying side if you want to sell a car. read more

Tracy Chevrolet - Vette - Car Dealers Near Me - Tracy, California

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Great customer service. Love my new car. So worth the 2 hour drive to find my dream car.

We had an amazing experience at Tracy Chevrolet! I would highly recommend going and meeting with Tom Friedman, he made sure we were taken care of and answered all of our questions. Also I want to thank Mike Neive and Cristian Lujano, they all made sure we walked out happy and satisfied with our purchase and overall experience. read more

My wife and I recently sold our 2022 Chevrolet Trailblazer. Athena in the buying center invited us in for a free appraisal and offer. Athena was straight up and honest. Within one hour we were walking out with a check in hand!!! I highly suggest Tracy Chevrolet if you want a fair and fast transaction on selling a vehicle. Ask for Athena! Ken M Pleasanton CA read more

Extremely disappointed with the unprofessionalism of the service staff. I scheduled my car service a week in advance, yet when I arrived today (Tuesday), I was told there were no qualified technicians available to perform the work. The service representative mentioned they were "calling customers to reschedule," but I never received a call--and frankly, I doubt any genuine attempt was made to notify me. To make matters worse, I was told I could leave my car there just in case they could get to it by the end of the week. Seriously? You expect me to be without a car for several days to complete a service that was originally estimated to take only a couple of hours? What's most frustrating is that having an appointment seemed to mean nothing. The service representative made no effort to accommodate or find a solution--instead, I was left feeling like my time and business didn't matter. It felt as if every other customer with an appointment was given priority, while mine was ignored. read more

I recently had an incredible experience at Tracy Chevrolet and feel compelled to share my positive review, especially about Aiden and Angelo, who truly went above and beyond to make my car-selling and purchasing process seamless and enjoyable. From the start, Aiden reached out the day after I submitted my Jeep Grand Cherokee details through Kelley Blue Book. He was extremely sweet, kind, and patient, never making me feel pressured to sell but genuinely noting that my car was in demand. I appreciated his professionalism and honesty, which led me to schedule an appraisal that same afternoon. When I arrived for the appraisal, I was running a few minutes late due to getting lost. However, Aiden was already there waiting, ready to assist with a warm smile. He was attentive and committed to ensuring I would receive the best possible offer. He then introduced me to Angelo, who made an incredible impression on my family. Angelo treated us like we were part of his own family, not just customers, which is such a rare and appreciated quality. Angelo was extremely helpful in showing me options for more compact SUVs, as I was looking to downsize from my Jeep. He listened carefully to my preferences and never once pressured me into considering something outside of what I wanted. I felt at ease knowing he genuinely cared about my comfort and satisfaction with each vehicle he showed me. Angelo ensured I was aware of every single feature and took the time to make sure I was comfortable before moving on to any other details. He ultimately introduced me to three Trailblazer RS models, and I quickly fell in love with their style and functionality. Once I found the perfect match, Angelo guided me through the process of valuing my Jeep and worked with his team to offer me a very fair deal. Every step of the way, I felt welcomed and cared for--not just as a customer but as a part of the Tracy Chevrolet family. The paperwork process, which can often be tedious and overwhelming, was made quick and smooth by their efficient, friendly staff, including Angelo and the manager. They even went out of their way to provide snacks and drinks, making sure we felt comfortable during the entire process. One of the standout moments for me was when their detailer had a family emergency and couldn't be there. Without hesitation, Angelo personally stepped in to clean and detail my new car himself. This act of dedication and kindness truly set him apart. It's rare to encounter someone who takes such pride in their work and cares so deeply about their customers' experience. In the end, I drove away feeling genuinely happy and cared for. Angelo, Aiden, and the entire Tracy Chevrolet team made this such a special experience, and I am grateful to have joined the Tracy Chevrolet family. Their professionalism, warmth, and integrity are unmatched, and I highly recommend them to anyone looking for an exceptional car-buying or selling experience. Thank you, Angelo, Aiden, and the entire team for making this process so memorable! read more

Tracy Chevrolet - Car Dealers Near Me - Tracy, California

I was coming from the Bay Area and drove here to look at a Honda civic. Poonam was very helpful on the phone before we even got there. Angelo was the salesperson helping me out and everything was just 10/10. My boyfriend and I worked with Cristian when it came to numbers and he was super patient and willing to work with us. I appreciate both Angelo and Cristian for working with us and making sure we drove off the lot with a new (used) car! They both were very attentive and not pushy, and made us both feel comfortable even when being there for a couple hours. I definitely recommend working with them two!! read more

Looking for a car for my elderly mom. She would only be driving around town. Found the perfect car for her. Previous owner was also an elderly woman who only drove around town. Once we decided to purchase, Jose made the whole process easy. He even offered to drive it to her an hour away!! He offered great service and attention. Would definitely work with Jose again. read more

Exceptional buying experience! Angelo was our Salesperson. Great service, the absolute best experience we've ever had purchasing a vehicle. Highly recommend! Mike & Allison Villegas read more

I don't usually write reviews but I just had to share how amazing my experience was at Tracy Chevrolet, especially as a first time car buyer. Buying a car can be pretty overwhelming but the team here made everything so smooth and stress free. Walid, my agent, was incredibly helpful, patient, and knowledgeable. He really took the time to explain everything and made me feel confident about my choices. Mike from Finance and Teddy, the Store Manager, also went above and beyond to support the process and ensure I got the best deal possible. What stood out most was how genuinely kind and supportive everyone was. No pressure, no rushing, just great people who truly want to help. If you're buying your first car (or even your fifth) I highly recommend coming to Tracy Chevrolet. You'll be in great hands! read more

Unless you're getting a deal of a lifetime, don't go here. Certainly, don't purchase a used car of a different brand here. It was important to me to buy a car from a name brand car lot but I'm disappointed. First, their phone service is all around poor. No one to answer just to find out if the car was still available. Calls didn't even go to voicemail, just straight to hang up. I was finally able to make an appointment to come see the car. Maybe this is a new way of selling cars but - ok. I do have to say that Jose is a very nice salesman and is good at this job but didn't really have knowledge of this car because it is not a Chevrolet. I didn't like that he ran a credit check, even though I was not getting a loan. He assured me that it wouldn't show up on my credit - but it sure did notify me right away that it had been done. Everyone I mentioned this to said that I should not have allowed this. When I finished the paperwork with Jose, I was sent to a waiting area to wait to pay. After waiting and hour and a half just to pay, I should have walked away right then and there. I had studied the car on You Tube and so I knew a lot of the features. It's also totally my fault that I didn't check for the owner's manual which was not with the car. I guess I trusted that a brand name car lot would do a full inspection as Jose verbally indicated to my son that had been done. If so, it should have been discovered that the front license plate was loose in the car and not secured on the front of the car - fortunately, I caught that and they agreed to order the bracket and install it. After many phone calls and almost one month later, I returned and they put it on. Also, the driver side sun visor has a serious defect which makes it very difficult to move up and down. Because it was a cloudy day, I had no reason to test this out. This unfortunately is a very common Honda defect and very expensive to have replaced. It was a cloudy day and I'm very disappointed in myself for not noticing the cigarette burns in the car. That would have been a deal braker. I can't believe I didn't see them and I'm still discovering more. I can't believe a quality lot would accept this car and put it for sale. A couple of things could have been fixed by the service department very easily. Even though I have spent quite a bit of money trying to make it right, I would hand it over in a minute if I could get my money back. This was intended to be my last ever vehicle. I don't hate the car, I just hate that I made a mistake. read more

We've been shopping around with a couple of dealerships until we got in contact with Walid at Tracy. I had researched the vehicle I wanted so when we arrived Walid got us right to the vehicle for a test drive. It was nice being able to drive the vehicle ourselves without a salesperson in the car and made the test drive all the more enjoyable. When it got down to business, Walid was professional and quick and had our paperwork and documentation completed relatively quickly. We happen to get the car when the service center was closed, so Walid spent the rest of the time detailing the car for us and helping us get set up. Buying a car is never a fun experience but it was relatively painless and compared to what the other dealerships were charging in markup this was great and painless. He had no issues with us checking back on numbers and definitely made me a repeat customer if I ever choose to buy a car from Chevrolet again. One issue I noticed was that it was COLD in the building, not sure what that was about but bring a coat! read more

Tracy Chevrolet - Car Dealers Near Me - Tracy, California

This review is for Dominic sales guy. I called the dealership and he said he would buy buy c8 with 6000 miles. I get there and he tells me my 6 month old tires need to be replaced. He said c8 corvette tires need to be replaced every 3000 miles. And that will lower the price of the car. Total waste of time. I call another dealership and sold the car in 5 min with no bs. I get they are in sales. But dont sell me snake oil. I am really upset. He also said i am not going to give you a offer because its too low. Soo i just drove to the Chevrolet dealership for nothing? Will be getting the z06 and this definitely not the dealership i will go. I always buy my cars in fresno for the best deals. read more

Angelo was great! Thank you for all your help in finding the truck we were wanting for the price we could afford.

This entire situation with the Tracy Chevrolet service department has been an absolute nightmare. The person that was handling the management of the service Todd neglected our phone calls. The first time we dropped off our vehicle on a Tuesday and that was to have our door fixed. It needed a part. which you did not have in stock, and it had to be ordered. Our truck was sitting in the parking lot for four days before they even touched it. I called to find the status on the door and they hadn't even touched it. Also need a fuel injectors changed. After bringing the truck home for probably about a week the fuel injectors failed Again. We took the truck back to Tracy Chevrolet to fix the fuel injectors one more time under warranty. Then they called and said I needed a new head gasket. I couldn't believe it. How could they have not seen that the first time. So I ended up paying another $1700 for the head gasket to be replaced also. at this point they're already paid approximately $5100. And I also had to rent another car for three days while waiting them to perform their work. Total Rent-A-Car charges for the amount of time that they worked on. My truck was almost $800. I also told Matt at the front desk that I heard a gurgling noise. When I tap the brakes he told me he would look into it. And when I picked my truck up, he told me it was probably air in my radiator system that would flush itself out over time. My wife and I were coming home from a trip to Pleasanton and my brakes failed on the Altamonte Pass almost causing a total accident for me and my wife. I went to another mechanic and he told me it was my compressor that was full of brake fluid. I can't even imagine how they missed that at Tracy Chevrolet. My wife and I could've been killed.. The only thing I want to add is that we feel totally ripped off, and I can't even make an excuse for it because of excellent customer service because it was the worst customer service I've ever experienced and that is saying a lot. We have a new mechanic fixing my fuel injectors again for another $1200 this time we actually avoided coming to you because of such horrible service we received. I hope that this complaint has some form of resolution. Whatever happened to customer service. I could never treat a customer as rude as we were treated by Todd. Initially when we started the whole process asking for the door to be fixed, he said I don't got time for that. WOW!! I sure hope this gets to the right place in the right people. I'm sure they'll do absolutely nothing about this complaint but I want it documented on the Better Business Bureau and yelp. read more

Purchased a new truck from Walid (Ahmed), and was very impressed with his honesty, commitment to our family's satisfaction throughout the process. Really impressed that he was upfront and took our needs into consideration and was very professional, not pushy at all. Thank you for giving us a great purchase experience and sticking with us through the process to ensure we had a good outcome (all the things we wanted in a truck without sacrificing budget). I will recommend Tracy Chevrolet because they stand by their product and gold their staff accountable for excellent performance and outcomes. Love this place! Special thank you to Adam L. General manager, and Sam B. service manager for making us part of Chevy family. Feels good to own a Chevy! Once you get one you will understand how it feels something dependable and doesn't sacrifice anything on strength and quality, read more

Their service is not good. They did not analyze my vehicle correctly. And I wound up paying over $13000, and the problem is still not fixed.

Sold them a car. Received check and it bounced. Told the salesperson that I dealt with and kept being sent to different people with no resolution. Finally met with the owner and he says "I got the car you didn't receive payment that's your issue, figure it out on your own". I don't know who would work for such a disrespectful business. read more

An excellent experience with José Rodríguez We just purchased a 2025 Chevrolet Equinox EV and couldn't be happier -- both with the car and with the outstanding service we received. José Rodríguez was a true professional from the very beginning. He explained every detail of the vehicle, answered all our questions with patience, and guided us through the entire process step by step. What we appreciated the most was his honesty, his willingness to help us find the best possible option, and his kindness. You can tell when someone loves what they do, and José truly cares about his customers. Thank you, José, for your excellent service and for helping us drive home in such an amazing car! read more

Excellent service by the service representative Shelley. So I took my vehicle in there since I happened to be in Tracy for an event my daughter was having and since I had brought it in about 5 months ago, and everything went relatively smoothly on a keyfob replacement. So the onboard computer had notified me a couple of weeks ago that it needed to go in for servicing relative to an oil change, oil filter and lube. When I got there that morning, they informed me that it would be $99.99 and that it would include tire rotation, oil filter, and oil replacement and lubrication. Shortly after I left I realized that I did not leave the wheel lock and so 15 minutes after I left the vehicle there I emailed the service representative that they did not have the wheel lock. I was assured there was no problem and that they had a way to circumvent that. So I picked up the vehicle a couple of hours later I noticed immediately that the front tire on the driver's side door was at 39 pounds. The front tire on the passenger side was at 38 pounds. The rear tire on the driver's side door was at 39 pounds and the rear tire on the passenger side was at 37. I'm driving it for a day when I suddenly realized that the rear tire on the passenger side is lower and the reason for that is that the slow leak started 2 months ago. They are brand new top of the line Good year, tires. So they topped it off way past the manufacturers.Thirty two pounds recommended inflation. So I realized at that point they never rotated the tires because that rear passenger tire is exactly where it was when I took the vehicle in for servicing. It's highly unethical to quote me a $99.99 price for this type of servicing which included tire rotation. So I was cheated. Hoping to speak with the general manager. It should also be noted that putting that much air in the tires makes it dangerous to get on the freeway.Because now they are rock hard and any little thing on the roadway can easily puncture one of those tires , if not all four of those tires , if the roadway has substantial debrisIt should also be noted that putting that much air in the tires makes it dangerous to get on the freeway. Because now they are rock hard and any little thing on the roadway can easily puncture one of those tires, if not all 4 of those tires, if the roadway has substantial debris. read more

Grace Molina and Dominic Cervantes, you can't go wrong with there to kind human being, they are very nice to deal with, polite and professional and guaranteed will help you through a great transaction! Thumbs up to both of them.. read more

Worked with me on 2 Lease buys and beat everyone else's offer including Carmax. Very friendly and accommodating staff.

Fue excelente experiencia de la mano de José Rodríguez, nos sentimos muy familiar en el trato y nos dio todas las variantes para poder obtener nuestra camioneta , lo recomiendo ya que su trato fue excelente . read more

Tracy Chevrolet - Car Dealers Near Me - Tracy, California

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We bought our new equinox from Tracy Chevrolet and couldn't have been more satisfied with the experience. Our salesman Andrew Savory was a pleasure to work with. I would highly recommend calling him if you are interested in looking for a vehicle. read more

Tracy Chevrolet - Car Dealers Near Me - Tracy, California

If i could give 0 stars i would. So unprofessional. Chevy do better. They need new workers asap! They all suck. They never pick up the phone to which my car has been there for a few days, had to go in person just to be able to talk to someone about my car that was already there. read more

I want to stop in and give a huge shout-out to Sierra Skuhns, GM Adam, and Alex for taking great care of me and my new family SUV! I had the most amazing experience from the moment I found this car online to in person test driving to online qualifications for financing, and all of the above! I couldn't be more please and so appreciate the quality staff at Tracy Chevrolet! Maril read more

Tracy Chevrolet - Car Dealers Near Me - Tracy, California

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My experience with the dealership is that they are neither reliable or trustworthy. They led me to believe that they are committed to purchasing my car and after I spent $2K on repairs they requested, they backed out. Never trust their word. I do not recommend purchasing or selling or servicing your car at this dealership. read more

I worked with Cole to buy my pre-owned Chevy Bolt. He was personable, honest, and cared to make the experience comfortable. Buying a car is so stressful and Cole made it easier with being friendly and getting to know me and my spouse. He also called to follow up a few days after to make sure everything was going well. I would send friends and family there for car-buying needs. read more

Jose, was an awesome agent, he helped me from beginning to end. I submitted an inquiry, Jose responded. I'm now the happy owner of a Jeep Wrangler...... read more

We purchased our first new vehicle yesterday from Tracy Chevrolet and our salesperson was Jose Rodriguez. We had a great experience with Jose, he was not pushy at all and allowed us the space to think about our decision and negotiate the deal that worked for everyone. We also enjoyed working with Mike in finance. It was an all-around great experience for our first new vehicle purchase. Thank you, Tracy Chevrolet! Marcus and Karen read more

We purchased our vehicle here about a week ago and traveled a little ways to be there and were on a time crunch. The team had our car ready and made the process very time efficient and smooth. Specifically want to highlight Aiden, who sent us information and a video preview of the car we were interested in, the day prior and continued to have excellent communication and customer service throughout the entire process. He was very professional, organized and easygoing. We'd highly recommend working with him if you are at this dealership! read more

My husband and I had a great experience with Tom. He was friendly, helpful and made the process of buying a car easy. I appreciated his professionalism. read more

Walid, Adam & Mike were great! They were very helpful and lovely to work with in getting my new car. I would send friends and family to them. read more

Don't recommend anyone to come here. Purchased a vehicle about 2-3 weeks ago. Only to get harassed by them by texts and calls. After initial purchase was told needed more info about income that we provided at day of purchase. Then when we called back was told "never mind we sorted the income issue out but can you come down because we have a better deal" After being told by salesman Kevin that more down payment would only change monthly by $5-10. We go back to see what the promotion is and we're told to pay another $2k to save $200 more monthly. We agreed 3 weeks first $1k and another $1k 3 weeks later. But now we're getting harassed by texts and calls saying they need holding checks with different dates than we were originally told. At this point I'm close to returning vehicle entirely and take my business and money else where. Christina and Kevin are scammers and avoid them at all costs. Just go to another Chevrolet Dealer. In all my years of purchasing cars never have I had to continue to keep in contact and change original purchase deal so many times. read more

I just wanna say that Jose helped me out 100 %when it came to purchasing my new Chevrolet.Silverado, he helped me out Through the whole process All the team there was great. I Appreciate. The staff at tracy chevrolet I would recommend them to anybody read more

I initially contacted Tracy Chevrolet on August 9 regarding a car that I wanted to look at I spoke with Kevin, who told me that they would be closing soon but that he could have me at least look at it. Then he calls me back and let's me know that it's actually not on the lot that Honda has it because they are replacing the camera. It should be back next week. That was fine so then I call on August 13 from Andrew and I'm told that the camera is being replaced and that they'll have it soon possibly within the next day. OK great so then on August 14, I get a call to come test drive it and we have a scheduled appointment that afternoon. I end up calling to cancel and rebook because I got called into a meeting and so I was rescheduled to come Thursday, August 15 at 10 AM. I even had the appointment text confirmations, then Poonam calls me not even 10 minutes later to let me know that they actually need to do a safety inspection to make sure it's ok to drive, but yet I was initially supposed to come the day before. Make it make sense. She tells me I can come look at, but not drive it. She proceeds to text that more work that needs to be done on the on the van and they're going have to order parts, they should arrive early next week of 8/19. If I'm going to buy a car, I'm going to test drive it, like be forreal. Today is Thursday, August 22, I called and I spoke with Poonam and I said I wanted to check in on the status update. I haven't heard anything and I just wanted to see what's going on she then proceeded to tell me that "someone came in over the weekend, didn't test drive it, bought the car as is with the cashiers check and so the car is sold," yet it's still posted all over the website. I think it's super unprofessional that you have someone interested in a car and willing to buy, but constant loops are given. She mentioned being out due to a family matter, which it happens so understandable, and that someone should've reached out to me, but didn't. This is a very frustrating way to do business and waste of my time. read more