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Thompson Chevrolet Buick GMC

3.4 (69 reviews)
Open 7:00 am - 6:00 pm
Updated 1 month ago

Services - Thompson Chevrolet Buick GMC

Auto maintenance

Oil changes

Auto repairs

1 More Service

Routine automotive maintenance

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Grease Stains On Leather and white stitching.

Avoid them at all costs because they will be quick to sell you the product and not take care of their customers when the customer has brought to their attention the GMC Ultimate I purchased is in fact a LEMON. And to this day I was never offered to be replaced into another truck like how the owner said he would. I was offered a refund by the dealership of less than what GMC operate was offering. Also I was told they cannot help me. I cannot be pleased, (which if the $110,000.00 truck isn't fixed correctly of course I won't be pleased. It still has a vibration and the truck now pulls to the left) Instead they had the audacity to offer to hold the truck in their possession till GMC Corporate can take it back. Which would be 2 weeks to 2 months... there is not set time, but I told Jimmy I would be out of a truck that I paid for.. What sense does that make? I will be out of a truck and out of my money I paid for the truck... Who would be okay with this?? To me this dealership is not willing to take care of their customers, take accountability when things go wrong, such as leaving my truck with grease stains on my white stitched interior and grease stains on my center console, seats, and door panel. When a problem is too big the dealership fails and does not have the experience to hand this type of situation, And the answer they give is they never had to deal with a problem like this. And turn the customer away and not deal with the problem at hand... My opinion and it would had probably saved a customer is to replaced the vehicle with same exact vehicle and keep the customer happy. And at that point not have the customer have to deal with all this nonsense associated of this defective truck. Which is the reason why I bought a new truck is to not have any issues. Not to spend $110,000.00 and have issues with the truck and this dealership. Business owners response: Mr. Thompson, you already looked my complaint before I wrote this review. I truly don't expect any response from you or your business.

New GMC
Mark U.

Ray and Mark helped me by test driving 3 trucks. I bought a Sierra Denali Duramax. Excellent service. Clear communication. Fair pricing. Look no further.

Truck I bought from Thompson Chevy
Jose E.

Great service got in and out really quick got a great deal and then they even sent me a snack box thanks again Thompson Chevy for my truck

I bought this beautiful Camaro Lt1 at Thompson Chevrolet
Hiram S.

I recently decided to give this place second chance to see if they would call me back if extended warranty would cover cabin lights staying on in my Camaro I bought from them. Still waiting. I use to take my dad's 1996 Chevy pickup to be serviced here, great people and service then. I saw this beautiful Camaro and decided to buy it after a positive interaction with sales person, with that said this review is directed at Gen Management that behaved more like a swindler and a mechanic that lied to me about repairs done. After buying my Camaro a loud squeak in rear breaks came up and headliner began to become unglued in front. I supposedly had a bumper to bumper warranty and extended warranty originally I was not going to buy but did. I brought car in for supposed repairs which was kept a couple days and I was called by mechanic and told a new headliner would need to be ordered and that squeak in brakes fixed, it was a rock was lodged in them. When I picked up my Camaro it was under belief squeak was fixed and new headliner put in place. I felt no need to check the work was done. When I left soon as I applied brakes squeak still there and front of headliner came loose and right away knew no new headliner was put in. I took my Camaro to Smith chevrolet and they had there expert look at headliner. He showed me that a cheap glue was used to glue it in place that was not from Chevrolet and estimated headliner replacement cost to be just over $3k because two airbags would also have to be replaced. The brakes would need new pads and new calipers because ones in place could not be machined. I paid out of pocket for those repairs and still thinking on if I should have headliner repair done. I talked to Gen Manager Thompson Chevrolet and I told him I was lied to by mechanic and mechanic did a piss poor Job, that Smiths Chevrolet experts told me exactly what was wrong and gave me quote of repairs on paper which by the way Thompson Chevrolet put nothing of supposed repairs they did on paper. Thompson Chevrolet Gen manager only seemed to want to defend his mechanic and offered to buy my Camaro back. I refused and told him I loved my car and I wasn't rich but I was doing good and could afford coming out of pocket but if this was done to someone else they'd be more pissed off than me. Today I'm talking my Camaro to the good people of Smith Chevrolet again to have cabin light repaired don't want to turn off this after calling Thompson Chevrolet to see if my extended warranty covers this snd told I'd be called back. I'm still waiting for that call. My respect to person sold me the car he was straight with me. So to all from Thompson Chevrolet that know what I'm talking about you need to move on with your positive and dump the negative. Will never buy a car from Thompson Chevrolet again. If this was done to me no doubt this was done to others.

Looking for a car? Drive to Thompson's GMC, Buick, Chevy in Patterson. Well worth the drive. Thank you for beautiful box of goodies.

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6 years ago

Not a great experience here today which sucks because they had the truck I wanted and I was ready to buy today but the sales guy blew it

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18 years ago

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Ask the Community - Thompson Chevrolet Buick GMC

Review Highlights - Thompson Chevrolet Buick GMC

Thank you to Jimmy and also to Carlos for taking all my calls and with your help with our purchase also.

Mentioned in 10 reviews

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Thompson Chevrolet Buick GMC - car_dealers - Updated May 2026

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