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Patterson, CA

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Thompson Chevrolet Buick GMC

3.5 (68 reviews)
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Grease Stains On Leather and white stitching.

Avoid them at all costs because they will be quick to sell you the product and not take care of their customers when the customer has brought to their attention the GMC Ultimate I purchased is in fact a LEMON. And to this day I was never offered to be replaced into another truck like how the owner said he would. I was offered a refund by the dealership of less than what GMC operate was offering. Also I was told they cannot help me. I cannot be pleased, (which if the $110,000.00 truck isn't fixed correctly of course I won't be pleased. It still has a vibration and the truck now pulls to the left) Instead they had the audacity to offer to hold the truck in their possession till GMC Corporate can take it back. Which would be 2 weeks to 2 months... there is not set time, but I told Jimmy I would be out of a truck that I paid for.. What sense does that make? I will be out of a truck and out of my money I paid for the truck... Who would be okay with this?? To me this dealership is not willing to take care of their customers, take accountability when things go wrong, such as leaving my truck with grease stains on my white stitched interior and grease stains on my center console, seats, and door panel. When a problem is too big the dealership fails and does not have the experience to hand this type of situation, And the answer they give is they never had to deal with a problem like this. And turn the customer away and not deal with the problem at hand... My opinion and it would had probably saved a customer is to replaced the vehicle with same exact vehicle and keep the customer happy. And at that point not have the customer have to deal with all this nonsense associated of this defective truck. Which is the reason why I bought a new truck is to not have any issues. Not to spend $110,000.00 and have issues with the truck and this dealership. Business owners response: Mr. Thompson, you already looked my complaint before I wrote this review. I truly don't expect any response from you or your business.

New GMC
Mark U.

Ray and Mark helped me by test driving 3 trucks. I bought a Sierra Denali Duramax. Excellent service. Clear communication. Fair pricing. Look no further.

Truck I bought from Thompson Chevy
Jose E.

Great service got in and out really quick got a great deal and then they even sent me a snack box thanks again Thompson Chevy for my truck

I bought this beautiful Camaro Lt1 at Thompson Chevrolet
Hiram S.

I recently decided to give this place second chance to see if they would call me back if extended warranty would cover cabin lights staying on in my Camaro I bought from them. Still waiting. I use to take my dad's 1996 Chevy pickup to be serviced here, great people and service then. I saw this beautiful Camaro and decided to buy it after a positive interaction with sales person, with that said this review is directed at Gen Management that behaved more like a swindler and a mechanic that lied to me about repairs done. After buying my Camaro a loud squeak in rear breaks came up and headliner began to become unglued in front. I supposedly had a bumper to bumper warranty and extended warranty originally I was not going to buy but did. I brought car in for supposed repairs which was kept a couple days and I was called by mechanic and told a new headliner would need to be ordered and that squeak in brakes fixed, it was a rock was lodged in them. When I picked up my Camaro it was under belief squeak was fixed and new headliner put in place. I felt no need to check the work was done. When I left soon as I applied brakes squeak still there and front of headliner came loose and right away knew no new headliner was put in. I took my Camaro to Smith chevrolet and they had there expert look at headliner. He showed me that a cheap glue was used to glue it in place that was not from Chevrolet and estimated headliner replacement cost to be just over $3k because two airbags would also have to be replaced. The brakes would need new pads and new calipers because ones in place could not be machined. I paid out of pocket for those repairs and still thinking on if I should have headliner repair done. I talked to Gen Manager Thompson Chevrolet and I told him I was lied to by mechanic and mechanic did a piss poor Job, that Smiths Chevrolet experts told me exactly what was wrong and gave me quote of repairs on paper which by the way Thompson Chevrolet put nothing of supposed repairs they did on paper. Thompson Chevrolet Gen manager only seemed to want to defend his mechanic and offered to buy my Camaro back. I refused and told him I loved my car and I wasn't rich but I was doing good and could afford coming out of pocket but if this was done to someone else they'd be more pissed off than me. Today I'm talking my Camaro to the good people of Smith Chevrolet again to have cabin light repaired don't want to turn off this after calling Thompson Chevrolet to see if my extended warranty covers this snd told I'd be called back. I'm still waiting for that call. My respect to person sold me the car he was straight with me. So to all from Thompson Chevrolet that know what I'm talking about you need to move on with your positive and dump the negative. Will never buy a car from Thompson Chevrolet again. If this was done to me no doubt this was done to others.

Looking for a car? Drive to Thompson's GMC, Buick, Chevy in Patterson. Well worth the drive. Thank you for beautiful box of goodies.

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7 years ago

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6 years ago

Not a great experience here today which sucks because they had the truck I wanted and I was ready to buy today but the sales guy blew it

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Review Highlights - Thompson Chevrolet Buick GMC

“Thank you to Jimmy and also to Carlos for taking all my calls and with your help with our purchase also.”

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Auto World Fremont - 1999 Subaru Forester

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I didn't didn't even buy a car from him. That says I can't begin to express or find the words to…read moretell you how great this experience has been with this gentleman. We were communicating while he was out of town and I would have gladly bought a car from him. Instead I bought a car from somebody who will say is just basically I got screwed. And Chris is going out of his way to help me even though we have never done business. That is such a rare quality that I can only hope that anybody with enough sense would see this and buy a car from him. He has been overwhelmingly supportive, offered his help as best he can wherever he can, and even stayed in touch just talking back and forth about how badly things have turned on for me with the purchase of the car I made from somebody on Craigslist who is also a wholesaler kind of guy. Anyway five stars aren't enough. I'm sure whatever products he have or quality products. But beyond that the integrity, the kindness, the actual caring far beyond what must anyone would be used to or think possible. In fact I'm trying to find a way to get rid of or get out of what I bought and get something from him. I begun telling everybody about him. Anybody looking for a car. Again what an incredibly beyond professional professional doesn't describe it because he's beyond professional what an incredibly kind thoughtful and helpful human being

Needed a safe reliable car for a new driver. Settled on a Subaru. I felt that if I got at least two…read moreyears out of it I'd be breaking even. Check engine came on as I drove it home. I brought it back the next day and Chris offered me cash for the gas spent. I appreciated that. It's been nearly 6 years and no major problems. I've read through some of the negative reviews here and best I can say is, if your buying a used vehicle, do your due diligence and have your mechanic check it out before finalizing. I did and ours is still running fine.

Tracy Honda - Honda Civic Touring Hybrid

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Our sales guy did a great job. It was a very no pressure buying experience. If you purchase here, I…read morerecommend asking for Anthony. He was pretty good, and the manage approve purchase at the low Internet price, which I was a little worried about. We actually purchased a used Mazda instead of a Honda, and it was in decent shape for its age and mileage. We were given plenty of time for a test drive and left alone when we asked for some time to talk. It took a long time to buy the car, as is typical of every car buying experience at a dealer, but once we were in the finance office it was fast. My only complaints are that the arm rest in the back seat was pretty sticky on and behind it, and I noticed the morning after purchase that we did not have a copy of the manual in the glove box. Minus those two details, this was a 5/5 experience.

WARNING: DO NOT BUY HERE…read more I bought a new car (2024 honda prologue) last year. when I bought the car, it had some paint missing on the bumper, where the headlights are. I told the technician at Tracy Honda and they gave me a paint pen to touch it up. At ~7k miles, the paint got worse and started to chip away more. I contacted American Honda to get it fixed because the paint on the bumper was coming off and I could see the rubber seal of the headlights sticking out, they connected me with Walnut Creek Honda. When I got the car back from WC Honda, it came with the headlight still put on wrong. I mentioned it to the technician, that the headlight rubber was still visible and they told me that it was normal. I also mentioned to the technician that the back lights look like they are on wrong due to the empty space on one of the headlights, he said it was normal. A weeks later as I was washing my car I noticed that the light on the back of the driver side started to shake, but when I went in the daytime, it didn't shake. I went back to WC Honda and told them about the front & back headlight to the technician & he basically told me that it was not his problem. I called American Honda again, and they told me that I have to find a dealership that will accept the warranty and fix the car. I also saw that the dealership charged me 6k dollars more on the lease papers than stated by word. Very Shady Dealership

Hollister Wholesale

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The owner is so nice they are a pleasure to buy our second car a 2018 Audi from Scott and my…read morehusband loves the car more than the Mazda we got last year. There is no pressure just family friendly fast approval. People just save a tank of gas to shop in your own town for same prices south or north of Hollister.Yoiu will be so happy as shopping with Scott will save money honest fair prices. Thanks Tammy Heinrichs

Do not purchase a used vehicle from Hollister Wholesale without doing your own pre-purchase exam…read morewith YOUR OWN mechanic!!! Since purchasing our "safe, reliable used vehicle" IN FULL, WITH CASH, since January 2023 (not even owned a year!!!), we have had to have the following done: 1) Replaced the engine within 5 weeks of purchasing 2) The vehicle eats through oil, I am having to add 1 QT of oil every week, and full oil changes every 4 weeks. We have spent hundreds on dollars on oul this year, and many hours wasted on this maintenance. 3) The transmission gave out yesterday, prompting me to write this review. So now I am looking at replacing the transmission ona vehicle we have spent almost $15,000 on!!! And now I don't have a vehicle to get to work!!! This has been the most stressful experience and I feel scammed. Every single time I would get in my vehicle, I never knew if I it would safely make it back home. I was really trying to support another local business, and with all the positive reviews, I thought this was our answer. Do you know how hard it was and how long it took us to save up that $11,000 to pay for this Toyota RAV4? Please learn from my mistake.

Thompson Chevrolet Buick GMC - car_dealers - Updated October 2026

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