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    Tracy Mazda

    4.2 (291 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Tracy Mazda

    Vehicle battery testing

    Check engine light

    Auto no-start diagnosis

    15 More Services

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Auto windows and mirrors repair

    Routine automotive maintenance

    Auto battery and fluid recycling

    Windshield wiper replacement

    Tracy Mazda Photos

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    Recommended Reviews - Tracy Mazda

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    Reviews With Photos

    2021 Mazda3 Hatchback
    Cole O.

    01/10/23 - Buying Day I had been emailing back and forth with Josh Coon about a specific car on the lot. He was very responsive and answered all the questions I had. This was my first car buying experience and everything went extremely well. Josh never hassled or pressured me into anything. He was extremely helpful and transparent by making sure everything was good on both sides of the deal. It was stressful but there is always going to be stress when making large financial purchases. I did my due diligence by watching car buying videos on YouTube and reading car advice threads on Reddit. I'm super happy with my purchase and glad I went to Tracy Mazda. Big thanks to Josh and all the Tracy Mazda staff.

    Top-Rated Dealer in 2019
    Michael W.

    The best car purchase experience I have ever had! We are there on Saturday afternoon and David is already waiting for us, we have called and had the appointment at 3:30 pm. The car we have found on the internet is ready in front of the dealership. Clean and presentable! David is fun and professional, also attentive, and very detailed. I am enjoyed working with him, one of the best sales representatives at any business that I have met. I don't feel any pressure from David as from many car salesmen before! He understands how to make the sale without playing games with the customers. The next wonderful person there is Zamir, the finance director of the dealership. He helps us with the final paperwork and does his job to show us the optional service contract, explained the Mazda certified car program and warranties. Again, no pressure and another fun and professional person in the dealership. We are truly enjoyed our car purchase experience. I wish all the car dealerships are running their businesses as Tracy Mazda. My daughter is getting the car she like with a good price, good interest rate, and something extra!

    Victoria G.

    Thank you to David M. for going above and beyond to make this deal work for us. Your open communication, updates, and kindness ultimately sold us on purchasing the vehicle from you! My husband and I could not be happier. I love my car and we can't wait to take our daughter on trips in it!

    Chipped caliber 3 months parts of the caliber grinding against the rotor. How? And why?
    Jorge V.

    Bought a CX5 and the rotors and brake fail within 3month and 3,000. Mazda North America has not helped nor did Tracy Mazda. Even after returning to Tracy Mazda to show pictures. The manager try telling me they were wear items The sales try acting like he knew nothing of the accident. Be aware of the recent recall Mazda had for loose brakes and Caliber on Mazda 3 and 30 Please read the NHSTA numerous complaint of accidents in relates to brakes! And may people have complaint of rotors and brake pads wearing out rapidly on the vehicle. If you own a mazda please constantly check them!!

    New Purchase Certified PreOwned 2016 Mazda 6 GT!

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    13 days ago

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    5 months ago

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    9 months ago

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    9 months ago

    They markup the cost of parts and overcharge for labor. Avoid going to these people if you can...

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    1 year ago

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    5 years ago

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    3 years ago

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    11 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    Page 1 of 8

    Tracy Mazda Reviews in Other Languages

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    Review Highlights - Tracy Mazda

    Special thanks go to Nick Tan who was personable and professional throughout the entire process.

    Mentioned in 31 reviews

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    Tracy Toyota - We brought this beauty home from Tracy Toyota.

    Tracy Toyota

    (814 reviews)

    I brought my RAV4 in for its 60k maintenance, and from the moment I pulled into the service line,…read moreeveryone was genuinely friendly. Mikey took care of me and kept it straightforward. He wasn't loud or salesy, just clear about what I needed, what he recommended, and then left the decision to me. Time matters, and he gave me a real ETA and actually got me out of there when he said he would. It was my first time at this dealership, and Mikey truly went above and beyond. Definitely coming back and looking for this gentleman. Thanks, Mikey! There should be more like you around other dealerships.

    Thank you for your response. At no point during our visit to…read moreyour dealership did we feel there was transparent or clear communication. While you state that all options were reviewed and voluntarily agreed to, our experience did not reflect that level of openness. Key information regarding financing and add-ons was not clearly explained upfront, and the overall process felt misleading rather than transparent. Going forward, I will not allow the dealership to communicate directly with my wife regarding any transactions or financing matters without my presence. Given how the deal was presented and finalized, this boundary is necessary due to the lack of clear and straightforward communication we experienced. This has significantly impacted our trust in your dealership. Additionally, we were told that the bank required the purchase of an extended warranty in order to receive a better interest rate. This representation felt misleading and reinforced our concerns about the sales tactics used during the transaction. Based on this experience, we are genuinely concerned about any future visits or interactions with your dealership. Our expectation is honest, direct, and transparent communication--something we did not receive.

    Tracy Volkswagen - 2019 Volkswagen Atlas SE w/Tech 4motion on a 2.5" SPACER LIFIT

    Tracy Volkswagen

    (507 reviews)

    Review for the Service Department: I purchased my Tiguan…read morehere, but I stopped coming for a few years due to poor service in the past. Recently, I had to bring it back for an ongoing issue and noticed a completely new team, including the manager. I want to specifically praise Daniel F. for the excellent service I received. He took the time to explain the benefits of dealership service versus a general mechanic and kept me updated exactly as promised. He explained the progress on my car clearly, and laid out all my options. I especially appreciated his patience with my many questions. Daniel set a new standard for customer service excellence. After several bad experiences here in the past, this new team has restored my confidence. I'll be returning here for my future maintenance. Thank you, Daniel!

    Had poor experience with service reps not paying attention to detail. Claimed I would get updates…read moreabout the work. Nope. They will verbally apologize for things - feels like lip service, and make no real showing of being apologetic. An example: service rep had put down wrong address for pick up by the Uber driver. I couldn't reach anyone in the service dept (very common), so I had to show up at the wrong address to be picked up or miss the pick up service and have further delays. I hope that doesn't happen to anyone else. They claim that staff are all mostly new within the year, that even their service technicians are all new. Big turn over, you wonder why. I wish this wasn't the closest VW dealership to me, but it is.

    Tracy Nissan

    Tracy Nissan

    (421 reviews)

    Nissan Tracy Salesperson Jessica and Her Team "I recently…read moretraded in my 2016 Nissan Pathfinder and couldn't be happier with my new 2026 Nissan Pathfinder! It's fresh from the factory and in the perfect color--exactly what I was looking for. I want to give a huge thank you to Jessica R. and her team in Tracy, CA. Even though the process took about five hours of back-and-forth, Jessica made the entire experience feel easy and stress-free. As veterans, we truly appreciated the care, respect, and 'easy' help they provided throughout the deal. It is rare to find such honest, hard-working people who are dedicated to making their customers happy. Thank you, Jessica, for your wonderful help and for making this such a joyful milestone for us. We are so grateful!"

    I came in for a routine oil change and overall the service was smooth and completed in a timely…read moremanner. Staff was courteous and everything on the surface went as expected. I also did a tire rotation for $44. It's more than pretty much any shops out there (usually around $20-35) but expected and reasonable because that's how dealerships are. Plus my car is more than a year old only so I decided to let them rotate the tires. However, I was recommended to replace my engine air filter for $130 at the end. Are you kidding me? The part itself typically costs around $20 and all it takes is pop the hood, take out the old filter, and drop in a new one. So around $30 total with labor would make more sense, but $130? That's ridiculously outrageous. Thankfully I have some basic car maintenance knowledge and have replaced this filter myself before, or else I would have fallen for it. On top of that, the filter had only been used for about 2,400 miles and was replaced just 2.5 months ago, so it was nowhere near needing replacement. So I declined the recommendation without hesitation. This felt like an unnecessary upsell rather than a genuine maintenance recommendation. I understand businesses need to make money, but suggesting a service this early -- especially at that price -- doesn't build trust. I'd encourage others to double-check any additional services being recommended. Transparency goes a long way.

    Tracy Mazda - car_dealers - Updated May 2026

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