I had an excellent experience working with Moe. He helped me purchase my new truck, and the best part was that I didn't even have to step foot in the dealership except that I went to pick it up. Everything was handled smoothly from the comfort of my home. Moe made the entire process easy, efficient, and stress-free. His communication was clear, and he took care of every detail. Highly recommend working with him if you're looking for a hassle-free buying experience! Thank you Moe read more

Dublin Buick GMC - Car Dealers Near Me - Dublin, California

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Service was great. Staff was very helpful. Mr. John Teixeira was a big help. He gets a ten star rating in my book. He helped me purchase my new arcadia. read more

Went this past weekend to check out a new 2500 at4 on the lot and as a young buyer it's not uncommon to find dealerships to not take you seriously and for salesman to be pushy to buy a new vehicle. Here at Dublin my sales guy Andrew did an amazing job very respectful and knowledgeable helped me out and answered any question I had and was never pushy. Andrew and Raul did an amazing job helping me get the best deal for my trade in and best price for my new truck I couldn't recommend another dealer better than Dublin gmc all the staff was nice and helpful even if it wasn't their sale. This showed to me this was the right dealership with the right people and had to make the purchase here I couldn't be happier! read more

Dublin Buick GMC - New truck - Car Dealers Near Me - Dublin, California

Kevin C. Helped me secure the truck i wanted . He went above and beyond by communicating and coordinating my specific truck which wasn't on the lot . And still checked up on me afterwards a couple of times to let me know how the MY GMC app works ISAAC also helped me with docusigning read more

Dublin Buick GMC - 2026 GMC sierra elevation - Car Dealers Near Me - Dublin, California

5 stars! My fiancé and I had an amazing experience at Dublin Buick GMC. We originally came in just to check out a used truck, but ended up leaving with a brand new 2026 GMC Sierra 1500--and we couldn't be happier. Kevin made all the difference. He was friendly, professional, and never once made us feel pressured. Instead of the typical dealership experience, everything felt straightforward, relaxed, and genuinely customer-focused. He took the time to understand what we wanted and made the whole process seamless. Honestly, this was one of the easiest and most enjoyable car-buying experiences we've had. If you're in the market for a truck or just want a dealership that treats you right, I highly recommend coming here--and definitely ask for Kevin. read more

Hello Dublin Buick GMC, I'm writing to express my gratitude for your Courtesy Shuttle service, and in particular, the excellent customer service I received from Kirby on 03‑13‑26. He was informative, kind, punctual, communicative and even had great music playing during my ride back to the dealership. It's truly refreshing to experience top‑tier customer service, and I wanted to be sure his efforts were recognized. read more

Apparently the service plan contract I purchased with my auto purchase covers very little. I just took my car into their sister dealership, Stevens Creek Chevrolet in Santa Clara, located closer to my home in San Jose for the 15,000 mile oil change service. I am being charged for windshield washer fluid! $10 + labor. Really? Are you kidding me? I'm blown away. That's not covered in the standard service package I bought. Five years prior to this purchase in August 2024, I bought a Buick Envision from a dealership here in San Jose, Capitol Buick GMC, and my service package then covered washer fluid! These people are getting ridiculous. read more

Dublin Buick GMC - Our new black 2024 Buick Encore GX safely home! - Car Dealers Near Me - Dublin, California

Have been coming here for many years and never had had such unprofessional experience before. Like I stated in my survey love the services dept. They always take great care of my car. In my survey I gave them a 7/10. I said that the salesmen that helped me out we're cool but that I feel I didn't get the best deal. I was actually very generous with my survey bc I actually felt uncomfortable half the time I was here looking at the car and asking questions. There was plenty I kept from saying in the survey bc in the end I did get the car and loved it. Really considering taking my car else where for services now. I lived in San Leandro and now Tracy so it was always out of my way to come here but again loved how they always cared for my cars but clearly I'm just a number. Called to get my survey emailed to me so I can post that as well but never received it. read more

Dublin Buick GMC - Text from salesman - Car Dealers Near Me - Dublin, California

I'm absolutely pleased with the service and experience at Dublin Buick GMC. I'm New to the area and was looking for a shop to help me repair my Car and this place couldn't have been more perfect. A Big Shout out to my service Advisor, Todd Clymens! Thank you , man! Seriously appreciate the honesty and transparency in explaining all the things needed to repair my vehicle. Felt like I brought my car to a friend , super chill and left no information out. I was concerned on many things on my car and all my questioned got answered. My car got the best check up and repair. Highly recommend this dealership, ESPECIALLY, if you own an SUV or Truck. & Shout out to the mechanics who worked on my car as well , I appreciate the great work. read more

This review is for the shuttle driver Kirby. He always goes above and beyond and provides amazing customer service. He's reliable and I know I can always count on him. He truly cares about his customers! read more

Everyone who helped me were true pros. There was no pressure looking at cars. Gagan, Kevin and Cristian all treated me with respect as I'm a senior and explained everything about my new car. The vehicle I purchased is a beautiful Buick Envista Sport Touring. Kevin even took a picture of me with a big red bow on the car which made my day. If you're in need of a car I highly recommend you visit Dublin Buick GMC as these 3 gentlemen were a blessing to work with read more

Perry and Christian helped me the sale. I traded my old car and when I was transferring things from my car to the new one, I had one bag that could be thrown away. There was another bag that contained critical medication, confidential paperwork, and other valuables. This all added up to about $500 dollars of valuables. I accidentally forgot this bag in my old car. I called Perry the next day, asking if he could find the bag and hold it for me. He confirmed he located it and left it by Christian's desk. I went this morning at 10am to pick it up and they couldn't locate it. They stated to me that the cleaners most likely mistook it for trash. I personally had to go into your dumpster to try and locate the bag. I went through all the bags one by one to try and locate it. I was not able to locate it. I went back to the store manager, Raul, and asked if he contact the cleaners and see if they could get ahold of them. He told me this wasn't possible and had to wait till tomorrow. He was extremely dismissive and had negative attitude when talking to him. I am extremely disappointed with how I was treated. I drove all the way from Sacramento because I was told this bag was secured. I outreached multiple times to follow-up and have been completely ignored. I just purchased a new car, and had the worst follow-up costumer service. There has been no resolution, no recognization that my confidential items, medication, and valuables were lost. Kash if you are going to reply to this please check your email, I already emailed u about a week ago and never heard back from you read more

I bought the auto butler when I bought my truck it's 10 visits and I have done 7 so far and 4 out of 7X it's very poor detailing ,waiting in the lobby 4 hours each time. I have addressed it to management multiple times and I have been ignored . Never again giving my business to GMC , especially the one in Dublin CA ! read more

The salesman Andrew was absolutely awesome. He was knowledgeable, took his time to answer all our questions. He help set up our GMC account that also gave us reward point to spend at the dealership. Never rushed us at all, and even came in on his day off when we took delivery of our vehicle. By far the best car salesman I have ever dealt with. Thank you Andrew. read more

Amazing team between Austin O'Sullivan, Christian, and Isaac in Finance. They got me in the car I was looking for for a great price, and within a few hours over the phone as I was 2 hours away. Not only were they so accommodating to get the fair deal done, they drove the car to me 2 hours away that night and drove my trade-in away the same evening. Highly recommend this team at GMC Dublin! read more

Dublin Buick GMC - 2025 GMC Sierra 1500 Elevation - Car Dealers Near Me - Dublin, California

John Teixeira Gmc salesman was really awesome. He did a great job of helping me get into the truck I wanted and even told me about a Military discount i didn't even know about. Thanks John I love my electric GMC truck read more

Great. From the moment I arrived the customer service was helpful. Siar took me for a test drive and while we talked about any and everything, he was able to highlight the features in the vehicle in the most natural conversational manner. That happens when you are genuinely a nice person. Isaac was so engaging and informative throughout the paperwork process. I definitely recommend this dealership due to the beautiful SUVs in stock and the appreciative atmosphere that the staff provided. read more

I recently purchased a used vehicle from Dublin Buick GMC, and this has been one of the worst dealership experiences I've ever had -- especially considering how much money I paid. They gave me the car with an empty gas tank, which is extremely unprofessional. They promised they would deliver the vehicle -- they never did. They promised my registration would be ready right away -- they did not provide it. It's now been three weeks, and every time I call, they push it another two or three weeks. No responsibility, no honesty, no follow-through. This dealership makes promises just to close the sale, and once they have your money, they completely stop caring. The communication is terrible and the customer service is even worse. I absolutely do NOT recommend buying a vehicle from this dealership. Go somewhere else and save yourself the frustration. read more

My husband and I recently leased a 2026 GMC Terrain, Elevation at Dublin Buick GMC. John Teixeira was the sales representative and internet sales manager who assisted us. This is the fourth vehicle we have leased with John's assistance and our experience has always been excellent. John goes above and beyond to help us in any way he can to achieve our goal. We would highly recommend anyone to go to this dealership if you are in the market for a new or leased vehicle. The staff is super friendly and accommodating. read more

After the most exhaustive search of the GMC trucks within 300 miles, I decided on Dublin GMC. They had the exact truck I wanted. 2023 GMC Sierra 1500 Double Cab Pro with a 5.3 liter V8 and a lot of towing options at a price I could live with. Andrew was my sales guy. Young guy, nice guy, as was the sales manager. Finance man was a little grouchy, tired of his job, and wanting to go home. He could have been a bit nicer so that he would at least match the rest of the guys. I did look at 1000 trucks before I bought this one from this place. I blew the deal I made by agreeing to pay for a dealer ad on AFTER I made the deal on my truck. My fault that I didn't press them on that. Woulda shoulda coulda. The ad on was for on line tech package. Dealer ad on after the deal. Still beat the crap out of the sticker. So, the lesson here is to make the deal on your vehicle, and then ask them to put the "add $" tag in the trash when they show it to you AFTER the deal? Yeah, I wanted that bad ass truck so bad, I didn't argue as I should have. He knew it. He was good, it was late, and at the end of the transaction, I was satisfied! read more

Dublin Buick GMC - So sweet! - Car Dealers Near Me - Dublin, California

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Dublin Buick GMC is Phenomenal!!! The whole Team is amazing and makes life easy as 1,2,3! I would have to say their service reps are one of a kind! Brandon, was very knowledgeable and helpful with my questions and concerns! He kept me informed with the status of my vehicle via text while I waiting in the waiting room. I would recommend visiting Dublin Buick GMC and requesting Brandon as your service representative! read more

Bits and pieces were good. Sales financing thought the salesman and the finance guy Leo were great. The service the two times I have gone has been pretty subpar. For example during my oil change booked that I would wait for it since it was an hour job (as rep suggested) 4 hours later vehicle was ready. Luckily didn't wait and took the shuttle in. Also advised that my vents in the dash louvre lower on their own. Stated couldn't re enact the problem, but a simple slide of the vent would tell you they are really loose. read more

These guys are quick and accurate every time I come in. They even catch the little things, which I really appreciate. The staff's always friendly and helpful, and they've walked me through stuff I didn't even know about. They're upfront about every possible charge too unlike some places where you end up getting surprised. read more

What a great experience with Kevin Calandreli. Quick service, great negotiation and they delivered the truck too!!! Just a great experience all around. Much appreciated Kevin! read more

Dublin Buick GMC - Car Dealers Near Me - Dublin, California

If you want a Buick or GMC pls go see Austin. I have to say, I was really impressed with this young man at that auto dealership. His expertise and friendly demeanor really stood out during my visit there. He seemed genuinely passionate about helping me find the perfect vehicle for my needs. I left feeling confident and satisfied with the entire experience overall. I would definitely recommend visiting him. Thank your Austin for your time help. read more

Dont go here for service. Extremely slow workers and appointment time means nothing. If you had a 10am appt expect to be there until the end of the day. Id go to another more reputable gmc dealer! Would give zero stars if possible. read more

Awesome service, super friendly and helpful Alex really awesome. I recommend this place especially Alex. He will never disappoint you

Our salesman, Kevin, and his Sales Manager, were great! Very responsive and easy to work with. We had experience at Dublin Buick and GM

Really appreciate the professionalism and transparency of this dealership. John Teixeira found me the right vehicle at the right time and I couldn't be happier with the purchase or the process. Great group of professionals at this dealership. read more

Kevin was an awesome guy to deal with, worked hard for the sale to make sense and follow through for me. Definitely recommend Kevin for your future purchases. read more

Dublin Buick GMC - Car Dealers Near Me - Dublin, California

I bought a new Buick Envista from Josh weisgal yesterday. I knew what I wanted. What my car trade in was worth, and what I wanted to pay for a lease. He, Christian, and Isaac made it happen. Josh even helped me transfer all my camping gear from my old car to the new. On fb people can't believe that this cool looking car is a Buick read more

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The following is a letter written to GMC addressed to one of their "Advisors " who these ppl assure us they will make sure we are satisfied with their so called "Quality " service. ******************************* Hi Samantha, I can't upload here because the file is too large to send.  I uploaded the video through google drive, there you will be able to see the video with the link I provided. This is my 2007 Chevy Tahoe, this is what is constantly happening every time I drive. The dealer says on my documents that I provided to you, "for a split second" but I'm providing you a 2min video of this transmission issue that has been happening every day and is only getting worse becoming more and more consistent. The information that the dealer is providing you is completely inaccurate, this is a safety hazard and for the dealer to tell me that my transmission is fine and it's ok to drive is surprising, considering they are certified GM Technicians.  and for me to be told by you that you guys rely on these technicians is concerning and beginning to question what steps and training are taken to be GM Certified considering what my experience has been thus far.   The reason why I got my transmission replaced through a certified GM dealer is because there is supposed to be a feeling of security knowing your vehicle is getting worked on by professionals. My experience has been the complete opposite.  What's also problematic and confusing is that nobody, not the dealer nor you can provide me an answer as to what is considered a "problem" when in fact, a transmission with under 25k miles, originally purchased through you guys, is doing this. As I've mentioned to you before, the fact that a transmission is doing this, is unsafe and could potentially become fatal.  As you can see in the video, this problem happened on the bridge, the bridge is about 4 miles surrounded by water, with nowhere to pull over. As I bring this up again, this is a safety hazard. A problem like this can cause an accident on the road.  And for the dealership and you guys to consider this situation as unproblematic is shocking. Coming from a reputable company such as GM.  I feel I've provided everything to validate my concern, compared to the dealer who gave you guys a completely different statement than the documents I received and provided to you. Coming from the same person. This back and forth debate with the dealer and you guys has been going on since April 15th, 2024. As of now, we are in the 18th of July of 2024 with nothing happening. I will attach videos below of what I'm going through every day as I am trying to drive to work. This could be FATAL due to their negligence. ***++++**********************++++******** Below is a short clip because it doesn't let me upload the whole vid but you can clearly see what is going on. It's a very scary and frustrating not to mention dangerous! FYI the reply from this cacagroup.com is not even active. read more

Dublin Buick GMC - This is FAKE this cacagroup is not even active. SCAMMERS - Car Dealers Near Me - Dublin, California

Had a great experience having car serviced. Made appointment beforehand so all went smooth. What made the experience GREAT, however was Mr. Kirby, the shuttle driver. Kirby was more than willing to take my mother and I to wherever we needed to go. I chose the shopping area nearby. I use a cane and my mother is a bit older. Mr. Kirby took extra care to assist us. He also gave us his phone number to contact him for return. After not hearing from us for a while, and right before his lunch, he called to check on us and let us know abt his break. I REALLY appreciated that extra service. A month later, when we returned for another quick service, guess who stopped when he saw us and greeted us BY NAME??!!! MR. KIRBY!!! Excellent! He gets ALL the stars!! read more

One of the worst dealership experiences I've had in the SF Bay Area. I took my 2024 GMC Sierra 1500 in for service due to an oil leak and a manufacturing defect. After being told my truck was ready for pickup, I discovered they had taken it on a 210-mile joyride. Thanks to the GMC app tracking the vehicle's movements, I was able to see exactly where they went and for how long. When I confronted them, they gave several conflicting excuses. First, they claimed the truck was only driven around the dealership. Then, they said it was taken on a limited drive to check for oil leaks. Finally, they admitted the service manager took the truck, but they couldn't explain why. Their main excuse was that it was an 'extended service drive,' even though this happened after they told me the truck was ready for pickup. To make matters worse, after I got my truck back, the oil was still leaking, meaning they didn't even fix the initial issue. It's clear that this wasn't an 'extended service drive'--they just used my truck as a delivery vehicle for their own purposes. I've filed a police report with the Dublin, CA police (report: 24-701472), and there's an open investigation. I strongly advise against going to this dealership for any reason--sales or service. They were dishonest, treated my truck poorly, and lied to me. The service rep even offered to cover one month's truck payment to resolve the issue, but later claimed I misheard them. This place is shady. Stay away. (Note: the photos below are from the My GMC app showing both legs of their joyride...one out to the base of the Sierra Foothills and one back to the dealership.) read more

Dublin Buick GMC - Leg 1 of their drive - Car Dealers Near Me - Dublin, California

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This was definitely the best experience I've had buying a new truck. Austin is the man! He dealt with me for about two weeks and was super honest, patient and not pushy at all. I could have bought from the local dealer near me but Austin made it super easy and that brought me back here. Cristian provided all the details I needed and more. He actually saved me money on financing options. Eugene was great in finance as well! Thank you guys! read more

Dublin Buick GMC - Car Dealers Near Me - Dublin, California

John Teixeira was awesome to deal with. I spoke with him on a Saturday regarding a truck and he had it delivered two days later (3hrs away). Very helpful, very friendly, no pressure, no hassle. John was easy to work with. John also contacted me a few days after the truck was delivered in case I had any questions about the vehicle. The entire team at Dublin GMC was great. I highly recommend this dealership. read more

I didn't think it'd be impossible to talk to someone that can help me. I called this dealer after Fremont GMC had me playing phone tag only to be of no help. I expected better, but you just get passed around my employees on the phone until you give up. All to get a faulty part covered by my warranty. My mistake in buying an American car in the first place. read more

2024 Denali HD having oil leaking into the radiator, Under warranty. 1 month later still not fixed. Even worse, this facility will not offer a rental. $3k so far on a rental They will not call or return my calls. I have to show up to speak to anyone. Update... After a little shy of 2 months, we got the car back. This was after they called to see if we picked up the car?! So you lost the car for a day? Awesome. Finally get the car back. Next day, check engine light comes on. Is it just a sensor off or more repairs. Lord only know because you cannot get anyone to return your calls. Worst customer service I've seen in a long time. Why did we stray from Ford for the company vehicles! Never had issues like this with Ford. read more

John Teixeira (JT) was amazing. Called about the truck I was looking for and with no hassle he made it happen that day. Even had it delivered 2.5 hrs. away (brought it to me). Thanks J.T. Absolutely 5 Star Experience!!! read more

Our family have been GMC Dublin customers since 2017 and always satified! From Sales to Service! We decided to trade our 2017 GMC Sierra 1500 for a Diesel. 2024 GMC Sierra 1500 Elevation Diesel Marcelo Medina was our Salesperson through the whole process- from beginning to end! His Manager, Christian also made time to answer questions! We have been and will continue to be Loyal GMC Dublin customers. Bernie Avalos is our service advisor and always takes care of us!!!! read more

Dublin Buick GMC - Car Dealers Near Me - Dublin, California

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