Abe was helpful throughout the entire process, even taught some skills on how to drive manual.

Excellent service in sales. Abe & Shay stayed late & made the process quick & painless. After reading yelp reviews re: lease return issues, we hope management is meeting its responsibility to make returns as painless as buying & financing. Re: Service Center, as a buyer we would hope loaners are made available when needed for as long as needed. That's just common decency & smart business. read more

This review is specifically about the service center and nothing else. I made an appointment to have my car serviced here. Since I drive a Nexo, I know that only certain dealerships can service my vehicle, so I made sure to ask and clarify this beforehand. The person on the phone assured me that it was no problem and that they could still perform a diagnostic service on my Nexo. I was still a bit hesitant about taking my car there, so my dad also called to confirm. Even after his call, the employees were under the impression that they could perform the diagnostic service on my vehicle. Fast-forward to the day of my appointment: I arrived, only to be told that they couldn't take my car because they don't service Nexos. At that point, both my dad and I were frustrated, but it didn't seem like the employees really cared. Instead, they made it seem like I should have known that I couldn't bring my car there. They also claimed that if I had spoken to their call center, they could have told me anything and that it was all a lie. I assured them that I had spoken to someone at the service center, not the call center, but regardless, that was a very unprofessional comment. My dad also wanted to purchase a filter for my car, but the employee kept advising us to go to a different dealership, even though the parts department had the filter we needed. Thankfully, I was able to call another dealership and get my car serviced that same day. I'm writing this review as a warning to others and Fremont Hyundai Management: Please double- and triple-check the information you receive from the service center before making an appointment. I'm also hoping this review reaches management so they can provide additional training for their employees. A little more empathy and professionalism would have made a big difference in this situation, especially considering that I had to take an entire day off work for this appointment. read more

Beware. I had a bad experience for car buying. Nick used high pressure sales tactics and forced us to buy accessories saying they are pre installed and can't be removed from car. Also when we refused to add those additional accessories, they put blame on customer saying we are not serious about buying or didn't agree in the price they proposed. Avoid Fremont Hyundai. read more

The service department doesn't offer any shuttle service or loaner cars so my only options are to pay over $50 for an uber there and back to work or take time off work and sit for over 2 hours waiting on a RECALL repair. That's right, it's a repair that is their fault and even though the repair is free, I'm still paying with my time. On top of that, they don't even have coffee to offer customers! Do better Hyundai. I used to own a Honda and they had much better service department and they are right around the corner from you. read more

I just leased a Hyundai Santa Fe Hybrid for my parents, and we had a wonderful experience working with Abe Kalan Mardaka. Abe was extremely kind, patient, and never pushy. He took the time to answer all of our questions and made sure my parents felt comfortable and well taken care of throughout the entire process. My parents are very happy with their new Santa Fe Hybrid, which is what matters most to me. As a bonus, we also found out Abe is a great cook! He shared his lamb chop recipe with us, so of course we had to try itand oh boy, it was GOOD! Great salesman, great customer service, and apparently a great chef too! Highly recommend asking for Abe! read more

Fremont Hyundai - Great Hybrid vehicle - Car Dealers Near Me - Fremont, California

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Abe & Sami took great care of me & definitely helped me within a few hours to get a brand new car. Thank you both for helping me so much! I appreciate you both so much. read more

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I am updating this review because Jack did right and sent me a check for the rental car bill. It was still a frustrating and stressful experience but at least they did the right thing in the end. read more

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A really incredible experience, trained sellers and not to mention the treatment I received since they never tried to pressure me to make the purchase that same day and helping me find the best option (Abe did an excellent job) read more

Fremont Hyundai - Car Dealers Near Me - Fremont, California

Great experience working with Abe and Ali. I came in with a specific car in mind, and they respected my time by jumping straight into the pricing. They were easy to reach over the phone and willing to discuss numbers in detail before I even set foot in the dealership. Everything was transparent from start to finish, with no hidden fees, forced add-ons, or surprise packages tacked on. They drove a hard bargain, but everything was in good faith until we reached a price point both sides could work with. Their post-sale service was just as solid. When we identified a minor trim scratch on delivery, they handled it professionally and immediately swapped it with a factory OEM replacement part with zero hassle. Overall, it was a clean, no-bs transaction, and I'd happily work with Abe and Ali again. read more

Never lease from this dealership. Period. I leased my Hyundai IONIQ 5 from Fremont Hyundai, and when my lease matured on May 25, 2026, I tried to return the vehicle through the normal Hyundai lease-end process. Fremont Hyundai refused to accept the lease return, even though they were the dealership that originally leased the vehicle to me. I contacted many other Hyundai dealers in the area. While several of them told me they could not accept outside lease returns, they also said they do take lease returns for vehicles originally leased from their own dealership. Based on those data points, Fremont Hyundai is especially disappointing: even the originating dealer refused to take back the vehicle they leased out. I have been working with Hyundai Motor Finance, but so far the only result has been temporary extensions. That does not solve the problem. I am ready and willing to return the car, but I have been left stuck with the vehicle after lease maturity because Fremont Hyundai will not process the return. This has been an extremely frustrating and stressful experience. A dealership that leases out a vehicle should have a clear and reliable process to accept that vehicle back at lease end. Customers should not be trapped in an open-ended situation after the lease has already matured. I would not lease from this dealership again, and I strongly recommend that anyone considering a lease here get their lease-return policy confirmed in writing before signing anything. read more

Refused to accept my Hyundai lease return I brought my leased Hyundai to Fremont Hyundai to return it at lease (originally leased at fremont) end -- something any Hyundai dealer is supposed to handle -- and they flat-out refused to take it. First the excuse was an "ownership change," then it became "we don't have space on the lot." Neither of these is my problem as a customer, and neither is a valid reason to turn away a lease return. To make it worse, the staff was rude and dismissive throughout. No apology, no attempt to help, no guidance on where else to go. They just wanted me gone. If this is how they treat a simple lease return, I wouldn't trust them with a purchase, service, or anything else. Save yourself the frustration and take your business to another Hyundai dealership -- there are several in the Bay Area that will actually treat you like a customer. read more

I just moved here from TN. I go to Hyundai for all the maintenance on my car. I stopped by and asked if they could help me change out my headlight. I could do it myself, I had the bulb, just didn't have the correct length screwdriver to do the job. The first associate who greeted me was awesome. Super cool. He wanted to help me out but he wasn't a tech. So I ended up waiting for the lead tech, who when approached me, off rip just started to shake his head no. I thought he was joking so I asked if he would be able to help. He replied saying, "No, we charge." Which was something I expected. Though when he proceeded to say it would take up to a HALF HOUR to do the job and they charge $280/hr. Saying they also don't charge anything less than an hour. I thought that was pretty insane to change out a bulb. I then asked if they had a screwdriver I could use to do it myself. They refused that as well. Don't seem to want to help in any way. The place had no business as it is..you would think they would treat their potential customers better. Seems like dude hates his job. I ended up going to the dealership across the street, they changed it out for me for FREE. Took them less than 15 mins. Tipped the associate $40 and was on my way. Definitely won't be returning to this establishment again. read more

Had a smooth and easy car buying experience with Abe. He was never pushy at any point. He also went out of his way to give a ride to the dealership from a car rental location. read more

Michael Whang sales manager and Erik Sayago sales person were great to work with. Super smooth communication, test drive process and walk around was great, efficient, friendly and knowledgeable. Felt like I could trust them every step of the way. Happy to get a great car for a good deal Dimitriy S. in finance was very difficult to work with though. Hard sell on a bunch of insurance and service plans, got personal and then questioned my judgement. Most frustrating was then added in a accessory charge at the end which he said was mistake. On careful review of his paperwork,, he had this added accessory charge, from the beginning of the paperwork and tried to rush through it and dismissed my questioning, it when we first looked at the paperwor. He then tried to sell a $8k insurance product that he immediately dropped to $3k then refused to hear a no until I walked away. Could not trust him. read more

We recently visited Fremont Hyundai and met a sales representative named Nas in the parking lot. We told him we were interested in a larger SUV, and he was able to show us a few options. While we didn't make a purchase that day, he asked for my husband's number and said he would follow up by text. Unfortunately, that text never came. We tried calling Nas back several times, just to get his direct contact information, but never received a response. On a couple of occasions, the manager answered when we called the dealership, but even then, we didn't get any resolution or a call back. About a week later, Nas did reach out with some SUV options. While those particular vehicles didn't work for us, when we finally spoke with him he was very friendly and helpful. The main challenge throughout the process was simply getting in touch with him. read more

Originally, they didn't have the trim I wanted so I decided to go with another dealer. That turned out to be a huge waste of time (over a month!). In contrast, the folks at this dealership were awesome. Super easy transaction. Fahim was really easy to work with. No upselling, no BS. Dmitriy was similarly awesome when going over the financing docs. Both had me out of there with my car in half the time it took the other dealership, and for an even lower price than I had paid before! Overall very satisfied with my purchase from here. read more

Went in over the weekend and bought a new car from this dealership. They were all super helpful and I had a great experience. In particular, Aldo was super helpful to me, both this weekend and when I did my test drive a couple weeks ago. I would definitely recommend folx work with him if they get that chance. read more

Great experience buying a 2026 Ioniq. Very smooth and easy with no pressure. Abe was great and explained everything well.

A couple of weeks ago I purchased a Palisade hybrid with Abe. He made the whole process smooth and easy and never made me felt pressured during the whole process. I appreciate his professionalism and would recommend anyone to give him a shot when looking to purchase a new car. read more

Good dealership. There was an after sales issue and the general manager fixed it quickly! Service was prompt Thanks fremont hyundai read more

I called to schedule a service and told them I wanted to wait. I asked how long the service would take. She said that I had to schedule the service and when I came in the service advisor would tell me how long it would take. I said I wanted to know how much time to block out and she repeated same thing. Then she said it was different based onboarding when I dropped of car so I asked if I was first how long would it take and she repeated the same thing. When I told her that was not helpful she finally called service advisor and they gave me a padded time frame. Not helpful at all. Its called service but I didn't get much. read more

Went to Fremont Hyundai today cause my fords transmission gave out, service advisor Walter recommended a newer vehicle because I liked the tech on the Hyundai car's. Peter and Gabe were very helpful in guiding/ showing me a reliable, efficient car that I would love for my job where driving is constant. Gabe answered every question I could ask, Peter and Gabe then helped me with the process of getting the car. To add the finance manger was very helpful and open on everything, told me what I was signing and made the process very helpful. Had a lot of anxiety and now I'm so happy with my new car' read more

Fremont Hyundai - 2025 Hyundai Tucson - Car Dealers Near Me - Fremont, California

Wasted days, BULLIED into financing, lost the sale over Mr. Castellanos' own greed I spent two full days working with a salesman to purchase a vehicle -- I was a serious, committed buyer ready to pay in full, in cash. I asked to take the car to an independent mechanic before finalizing, which they reluctantly allowed. After that process (which took everyone's time), I was ready to buy. The problem started with the manager, Mr. Castellanos. Despite my clear intention to pay cash, he pressured me into financing instead. When I asked for a couple of hours to go retrieve the cash -- as he himself had requested -- he refused to hold the car, would not accept a debit or credit card, and wanted to show the vehicle to another buyer while I was literally there with a pen in hand trying to accommodate his demands. This is a manager who was so focused on financing commissions that he let a done deal fall apart. The salesman lost his sale. I lost two days of my time. Nobody won. If you're a cash buyer, be warned: they may not actually want your business. I've never experienced a car dealer actively work against closing a sale -- until now. read more

After having a bad experience at Mountain View, Fremont was a breath of fresh air! I worked with Monish, Michael, and Shay to lease a brand new Tucson Hybrid Limited and the negotiation was fair, quick, and easy. They were very nice and explained everything to me in depth even with my many annoying questions. Great experience!! read more

I made a service appt for steering wheel diagnostic, when I get there they tell me I have to leave my car for two days because they are backed up. so literally the car would stay sitting in a que b4 it gets looked at. they didn't offer a ride home or a loaner. I can't just leave my car for two days without a replacement vehicle. this dealership has the worst customer service. why would they book a service without advising me there would be a two delay. and the service guys goes well all of the dealerships are backed up in diagnostics. so I left and made an appt in Oakland for the next week. Never ever again will I go to Fremont Hyundai again. oh and they are under new management, again. this placed is jinxed. read more

Super helpful and honest staff. The experience of buying a car can go a lot of ways. This was the smoothest and most pleasant I've ever experienced. Shay in particular was great. Thank you! read more

Abe was very helpful and got us a great deal on our new Palisade. We loved our Santa Fe but needed something bigger. The trade in and sale were seamless. Abe even washed the car for us before we left. Thanks! read more

I just purchased my brand new Hyundai ioniq 5 with Alex Chui. I corresponded with Alex online, he gave me an great out the door price promptly , so I decided to go down to the dealership. Alex was transparent, fair and courteous, the sales price was exactly what he quoted, no haggling back and forth. The sales manager came out and authorized the quote and I got myself a car ! Dmitry was my finance manager, he was fast and efficient, I was out of there in 15 minutes, fastest ever in a finance office ! I had a great experience at Freemont Hyundai, ask for Alex Chui in sales. read more

We had been searching for a very specific "diamond in the rough" for quite some time and finally found the perfect blacked-out GMC truck with low mileage and still under the manufacturer's warranty at Fremont Hyundai. The sales team was professional, transparent, and easy to work with, no pressure and great communication throughout the process. The finance department was organized, efficient, and truly respectful of our time. The truck was delivered in showroom-ready condition, which really shows the pride they take in their inventory. My son and his fiancée couldn't be happier. This was a fantastic buying experience, and we will absolutely be back! read more

Fremont Hyundai - Very happy couple! - Car Dealers Near Me - Fremont, California

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I went there last week. I knew what I wanted: Good price, good quality and aesthetically pleasing car. I got just that. The salesman was very nice and everything was smooth, Mike in finance helped me protect my car and was super helpful. Thank you guys so much read more

Sales and finance folks were well versed and helpful throughout the process, helping me make an informed decision on my purchase. I came in originally looking to buy an Ioniq 5 AWD Limited, but after reflecting on my prior research on dealership offerings within a 500 mi radius and my test drive, I was happy to commit to the purchase of the vehicle I test drove (Limited RWD), which was smooth and met all my needs & more. I appreciated Chris's attention to detail in making sure everything was squared away in the vehicle without any prompting on my side, including a missing adapter he was able to replace. I'd be happy to be a repeat customer, overall I'm pretty happy with the purchase, which I think is a more pleasant experience than I was expecting going into the dealership, pricing was more transparent than most of the Hyundai dealerships from what I could tell online, which I greatly appreciated. read more

I scheduled an appointment to have the last recall checked out (4th recall in 4 years). They have a call center now which is a nightmare. I've called three times in three days starting last week, and no one will take my call in the Service Department. When you call any number for the dealership it goes to an offshore call center. The representatives put me on hold while they 'try to reach' service advisors, and then come back saying no one is available. They take messages and no one calls me back. The automated service department appointment confirmation emails give bad links for phone calls. The link for texts in those emails goes nowhere- I might as well be texting myself, because no one responds. How does a business survive like this? Epic fail. read more

Buyer (or lessee) beware! There were so many red flags with this dealership over the last 4.5 month, we should have known better to trust them. I highly recommend going to another dealership and/or service shop if you want a Hyundai. We leased a new Ioniq 9, drove it for one day and had to return it due to some very irregular noises. They've had the car for 2 weeks and they finally say it's fixed. Getting a response or a call back during this time was such a waste of time. Overall, Fremont Hyundai provided virtually no customer service or even bare bones relationship building. I strongly recommend everyone stay away from this place! I even just called to talk with Scott Jobe (who answers many of this Yelp reviews) and they said they don't know him. Par for the course with this whole experience! read more

Jack Mahal and Mo were really helpful in helping me purchase a new Ioniq 5. They were very professional and offered incredible service. I found the facility to be very clean and the shells process to be very easy. I will point people to Jack and Mo into the future and recommend Fremont Hyundai. read more

Fahim from sales provided good service. The work went smoothly, and their manner of speaking was pleasant for me. I am grateful for the courteous and clear explanations, which were easy to understand even for someone like me who isn't confident in English. so, I bought the car at the Fremont Hyundai. read more

HUGE SCAMMER!!!!!!!!!!! I was bed ridden for weeks and suddenly I got a notification at midnight that this place pulled a hard inquiry on my report without me 1. Never Ever stepped foot into this dealer even once 2. Hyundai is my most hated car brand of all time 3. At midnight?? Instead of getting to the bottom of this. They told me to make an appointment to come in to talk to their finance officer. So they could try to push a payment to me on something I don't even want, need or aware I ever interested/authorize in purchasing read more

The dealership owner reached out again, acknowledged the mistake after reviewing it, and promptly fixed the issue. update 10/17/25 After my initial review, the dealership publicly responded saying they would reach out to me to discuss my experience. It has been almost a month, and no one ever contacted me. Making a promise in public and then failing to follow through shows a clear lack of integrity and accountability. This only confirms my concern that customers here cannot rely on what is said. read more

Went to drop off my car for a tire change/inspection. Was told it could take more that a day which seems like a long time. Also this is the first new or used car dealership I've been to with a service team that doesn't offer loaner vehicles or uber back home. As this is my only car and still under manufacture warranty I'd imagine some customer benefits like these would be offered but I guess not. Additionally service area is not marked when entering lot. read more

Had an incredibly smooth experience with Abe K, I highly recommend him! Very clear, upfront, and incredible service. It was by far my best dealership experience. Thank you so much Abe! read more