I just picked up my 2026 C8 Corvette Stingray 1LT from Fremont Chevrolet, and I have to say, the experience completely changed what I thought buying a Chevy could feel like. I've owned Mercedes, BMW, and Audi over the years, and this dealership genuinely matched the quality of any luxury store I've stepped into. I came in with an out-of-state deal already lined up on what I thought was the color and package I wanted. Fremont had the most diverse C8 inventory I could find, so I made the trip just to see the colors in person before committing. I sent in a lead requesting two specific VINs, got a quick phone call and text back from Rafael, set an appointment, and when I showed up both cars were pulled up out front ready for me to drive. That alone set the tone. I came in wearing regular clothes and pulled up in my daily 2006 Honda Accord, and at no point did anyone pre-judge me or push the usual "fill out a credit app before you drive" routine. Rafael was patient, knowledgeable, and walked me through all 12 Corvettes on the lot, explaining the packages and combinations on each one. After about an hour of calls, photos, and family opinions, he actually got me to fall in love with a color combo I never expected to pick -- red on black, with the raised black wing and performance exhaust. Originally I was set on white. He took the time to make sure I got the right car, not just a car. Emal, the sales manager, met me on the showroom floor before any numbers were even discussed, which was a refreshing change of pace. When I told him about my outside deal, he was straight up -- told me he couldn't fully match it, but would get very close. He delivered. Considering Rafael had pointed me toward a better-spec car than the one I had on hold elsewhere, the deal Emal put together was more than fair, and I felt good walking away from the original one. Amir, the GSM, was quarterbacking the whole thing from the start. Anytime Rafael or Emal were tied up with other customers, Amir stepped in and kept the experience seamless. You could tell the team was actually working together rather than handing me off. Finance with Luke was the part that surprised me the most. I came in with my own pre-approval, and usually that gets an eye roll and some passive aggression from a finance office. Luke was the complete opposite. He actually beat my pre-approval rate, listened to me talk about my finances, my driving lifestyle, and my plans for the car, and then presented warranty options that lined up with exactly what I was already planning to ask about. We worked out a bundle that gave me real peace of mind at a price I was comfortable with. No pressure, no games, just a straightforward conversation. Delivery took a little while -- the OnStar setup felt like a hoop more than a benefit -- but Rafael went through every setting and feature with me, and I'm glad he did. I've had newer cars and assumed I'd just hop in and go, but the C8 has enough going on that the walkthrough was genuinely valuable. Big thanks to Rafael, Emal, Amir, and Luke. You guys made buying a Corvette feel like buying a flagship, and I'll absolutely be back. read more

Oh where to start.. First, unlike so many of the other reviews this is NOT for the service department. That was one area about this dealership I personally didn't have a problem with. Only had to take the car in once, and the parts were ordered immediately and fixed quickly. Now on to all of the problems with pretty much EVERYTHING else. I purchased an SUV from this dealership around October of last year and I should have walked away from the sale when the "step in" (Chris) finance manager was a completely condescending JERK. I quite literally momentarily thought about throwing my purse at him. His boss had to make him come apologize to me because he was so rude. Somehow I ended up purchasing the vehicle and continued to have nothing but problems with the people. They had me sign a paper regarding a maintence package ( oil changes etc) and had me under the impression that I was purchasing a warranty (major problems). Once I realized that I was paying monthly for something that would cost $30 every 3 months I called them and said that I did not want this package and I was lead to believe it was an entirely different thing. Chris, argued with me, telling me that there was nothing I could do, I signed the paper and I was stuck with the package. It wasn't until I read through the fine print on the back of the paperwork thoroughly that it clearly stated I may CANCEL at ANY TIME. He clearly knew this and attempted to stick me with the paying for something that was almost useless. Strike two for Chris. After threatening to contact the Better Business Bureau the actual finance manager, Steve, offered an extended warranty to me at their cost. I accepted and moved on. I then decided 3 months ago, to trade this vehicle in for one that would be so much better on gas, and in doing so the warranty was paid off. I was instructed by the dealership I was trading in my car at as to how to go about getting a refund for the warranty. I went in and again dealt with Steve, showed him the paper that had the date and amount of miles on the car at trade in, ( I was told this would be necessary in determining the amount of the reimbursement) and he looked at it, said okay, I'll give them a call and I'll call you to update you. Didn't write down or note any of the information. I ended up having to call him a week later after hearing nothing, he claimed he had made the call. It is now TWO months later and I hadn't heard a single word of when to expect the check, or that everything was finalized. Nothing. I called the dealership three days ago and left a message with yet another person in the finance department that I was directed to. I have yet to hear back from her. In her voicemail, she also says about three times to text her cell phone, which I've also tried with no response. This entire dealership is CRAP. Honestly, if you want a gmc/chevy PLEASE save yourself the trouble and drive to the next dealership. I would drive around a clown car before ever purchasing from them again. I think I will be contacting the BBB this time around. read more

It sucks you have to give any stars to a company just to be able to post on yelp! This dealership does not even reserve that. If you print their coupon from their website other dealerships will gladly honor them and provide true customer service! I tried to resolve the issue I had with my visit to them but never received a response from the manager or the owner. Know that the same owner of this dealership also owns Hayward and Pleasanton (& maybe in Concord my friend was not sure about Concord) Here is a copy of the email I sent to the owner which received no response! Dear Mr.Rick Corso. Your service department is disorganized and extremely low on the customer service side. Mike Taylor was the rudest person I have ever dealt with at a dealership that is trying to pick up business from Central Chevrolet. He was not helpful at all. I asked if it was possible to speak to JJ who I had dealt with before. He let me know he was fired. I felt as is if I was bothering him as I asked questions about my getting my truck worked on. I explained that I made an appointment a week ahead so that I could plan my time and take the afternoon off of work to get the truck serviced and take care of other errands. Mike rudely told me he did not see my name in the computer and was told that my appointment was not on the books. He then rudely told me that if I was able to leave the truck, they would get to when they could. He could not give my any type of time frame. I explained I needed my truck to take care of business and that I had taken the afternoon off work to take care of this. He was unwilling to help me with the situation and rudely in a raised voice let me know that if I could not leave the car or wait for them to get to it there was nothing he could do to help me. He was not even sure they would have the parts or how long it would take to get them. I also did not feel it was very professional to be called "BRO" by a service person. I explained I would be going to a real shop to have my truck worked on. The appointment I arranged and I took the afternoon off for was completely a waste of time. I then called FH Daily and had both front and rear brakes replaced along with an oil change on my truck within hours.They also honored your coupon. I received service there that I am very happy with and will return for. I only wish I had received it when I drove into your dealership. I truly believe the wrong person was fired and I will be sure not to recommend your dealership to my friends! Also I feel your website is not very user friendly as when I sent this same email to the address on your contact us on your home page I received an email let me know the sales person would be contacting me to buy a car! I tried to call your service manager Tom and was told he was in a meeting and I have not received a call back from him either. read more

I would like to start my email by telling you about the positive part of my experience with Chevrolet Fremont Service Dept . Matthew Le was a HUGE lifesaver and really went above and beyond to help me .. I called the service dept and made an appt to bring my car in at 8:15AM and when I got the svc reminder email I noticed it was with Frank Williams when i arrived Frank was not even in the office today so I waited patiently for the next person to become available mind you it seems like a pretty hectic morning with in the service dept We had one man tell us to go stand outside near our cars until the next customer svc rep could help us . which would not be a problem if it wasnt so cold or I was able to turn on my car but the reason I was at the service dept was because my check engine light was on , my car was losing power and the car was making a whistling sounds so I was not comfortable having my cars heater on. but Still I went outside by my car and Ben came to my car already frustrated and rude and I told him we are all having a bad day and his attitude was not helping the matter. That is when he exploded and was very rude telling me he wasnt going to help me which was fine so he gave Eric my key but then Eric had a situation that he needed to take care right away so I went back to the service dept hoping someone would help me . 4-5 people in the dept and everyone acted like i was invisible. Once Matthew was done with the person he was helping he asked to help the next person so I told him i was waiting to be helped and he quickly and kindly took control of the situation. I would like to make it know that I felt Ben not only was rude but a bit racist while Matthew was providing excellent customer Ben got a Spanish speaking customer and he had a whole different attitude he was so cheerful and asking her how she was going , how her wknd was etc. and I knew exactly what he was saying because I too speak fluent Spanish and Ben would have known this had he not judged me by my looks or last name .. Please make sure to acknowledge Matthew Le for turning a HORRIBLE Morning experience into a pleasant morning . I will definitely be asking for Matthew when I have to get my car serviced read more

My first two experiences with Chevrolet of Fremont were not the best, but I have to give credit where it's due, Amir and Essa completely turned my experience around. Amir worked extremely hard to make sure I received all the rebates I qualified for and the best interest rate possible on my new truck. He stayed on top of everything throughout the process and genuinely made me feel like he wanted to earn my business, not just make a sale. Essa was also great. He took me on multiple test drives, was patient, and took the time to explain the features and differences between each truck so I could make the right decision for myself. Most importantly, both Amir and Essa made me feel like a valued Chevy customer. As a Black man, I appreciated that I never felt judged or treated differently because of the color of my skin. I felt like I received the same level of respect, attention, and customer service that they would give anyone else who walked through the door. That meant a lot to me, especially considering my previous experiences. I was honestly prepared to take my business to another dealership or even switch over to GMC, but Amir and Essa changed that. They made me feel welcome, almost like family or a longtime friend, and made sure I was taken care of and received the best deal they could put together for me. I would also like to recognize Shah. He was the person who originally responded to my previous Yelp review and made sure someone from the dealership reached out to address my concerns. I really appreciate that he took my feedback seriously and made an effort to ensure my experience was followed up on rather than simply overlooked. I also want to recognize Shala in Finance. She was welcoming, professional, and took her time going through all of the paperwork with me before I signed anything. I never felt rushed or pressured. This team is the reason I'm still a Chevy owner. Amir, Essa, Shah, and Shala helped turn what started as a disappointing experience into a great one. When it's time for my next vehicle, I will absolutely ask to work with this team again, especially Amir and Essa. I couldn't have asked for a better experience purchasing my new Trail Boss. read more

I have had ok service, not great, but ok service in the past but my last two visits have really been a turn off. I had the same service representative assisted me both times and he is a liar and should not be working there. During a previous experience I took my 2014 Chevy Cruze Diesel in for service. I usually try to check the service manual to see what is required. Unfortunately, we had missed the previous service and were closer to a "major" service which I didn't realize and so I didn't check the proper service requirements. He told me the fluid was supposed to be changed. I thought that was a little early, but went with it. Unfortunately afterwords, when I had a chance to review the service manual, I realized it is not required for 5 years or 100K whichever is first. the car was 2.5 years old with less than 45K on it. He also added an HVAC service to clean and freshen it up which I didn't realize until I got the car back and it gave me and my wife headaches with the awful smell. The last time i was in there with my truck, all i needed was an oil change and tire rotation. He told me it was $99.99 for that. I told him I have never been charge that much for that service. Then he said it was because my truck has oversized tires. Again I said no, I have never been charged that much for this service, it has had the tires on it for years. Then I pointed out I had a flyer that said it is an every day value, $49.99. he took my flyer and said it was a coupon. I asked why is it a coupon if it says it is an everyday value. He had no real response and still charged me $69.99 for the oil change and tire rotation. On their website it says it is an everyday value of $49.99. On top of that, it took them two hours to service my vehicle. Again he said that since it had to with the fact that it had the oversize tires, they could only do it on a certain lift. Too bad I have a picture of my truck on a regular lift that I took at that dealership because I thought it was pretty cool to see it up like that. Also, the new HD trucks are bigger and they have no problem lifting them. I would recommend that use other dealerships if they need to get service done. read more

I bought my VUE Hybrid at Saturn of Fremont lat year, and have been taking it there for scheduled maintenance as well. I found the experience of buying at Saturn of Fremont as easy and enjoyable as buying a car can be. Why does it take the better part of a day to buy a car? That's not unique to Saturn of Fremont, every time I buy a new car, or go with a friend to buy one, at any dealership of any make--it takes all day. At least at Saturn of Fremont they kept it a bit shorter than my past experiences elsewhere and seemed like they were doing everything they could to move the process along. The sales people answered all of my questions, and I never felt pressured to buy the car or additional options I didn't want or need. Saturn of Fremont gave me a good deal on my trade-in, and quickly located and acquired the exact car I wanted (color and options) from another dealership. Because I bought my car on a Sunday afternoon, the guys who normally wash and detail your car before you drive it home weren't working. Saturn said I could bring it back anytime for that service, and I did, and they kept their word. I've had my car there for it's routine maintenance and one factory recall in the last year. The guys in the service department are always kind, and get my car done fast. Once I had an issue with my hybrid batteries, and after having it repaired at Saturn the same problem returned a few weeks later. I brought it back in, but of course when we got there the problem seemed to have disappeared, and the technicians could not replicate the issue. They told me to bring it right back if it happened again, no appointment needed. I did just that and the problem was quickly solved, and the care has been fine ever since. I like how they wash your car for you if you have it serviced, but always appreciate how if you are waiting for the car they always ask if you want the wash in case you don't want to wait for that too. Saturns are great cars and Saturn of Fremont is a great place to get yours. read more

This morning I found a truck located at Fremont Chevrolet advertised on the Chevrolet inventory search website. I also looked it up on the dealer's website and confirmed the options and the pricing. I called the dealer and told them of my interest in the truck and that I live over an hour away. We chatted briefly about the truck and the salesman said no problem, he'd have the keys ready when I got there. So off I went...........only to find out upon arrival that there was a small matter of an additional undisclosed $10,000.00 dealer markup added to the advertised price on the websites!! I complained right away that they should let people know about this in their advertising and before they travel long distances. The salesman said he could maybe do something about it and encouraged me to take a test drive. I should have turned around and left right then because the rest of the experience was an exercise in futility. They tried upselling me on everything from financing to extended warranties and even car polish. When asked how I would pay I told them by check and I would give them a sizable credit card deposit. I need a day or so to get the money transferred because I don't keep 60k in my checking account. I could complete the transaction in a day or so. I was then told that they don't take deposits. Huh? Their sales policy is "either/or". Either you finance OR you pay 100%. No deposits. Their final concession was a reduction of the 10k markup to 5K above MSRP (plus tax and license) and their defense of the misleading advertising was that I should have called. Seriously, that's what was said.........by the guy who fielded my phone call a few hours before! LOL! Needless to say, I walked. The experience cost me over 2 hours driving time and the better part of a day. read more

I would like to commend the entire service desk team, with a special mention to Mr. Harpreet Singh, for their exceptional professionalism and courtesy. From the service desk to the courtesy driver (whose name I regrettably forgot), everyone demonstrated a high level of competence and courtesy throughout my experience. During a recent road trip from Los Angeles, CA, to San Jose, CA, my vehicle began leaking oil upon arrival in San Jose. I sought assistance at the service center, and at 7:20 AM, Mr. Harpreet Singh efficiently facilitated the evaluation of my vehicle. Following a thorough inspection, it was determined that a non-serviceable part on my oil pan was the source of the leak. A new oil pan was ordered and promptly replaced the following day. I left my vehicle at the service center, and the courtesy driver graciously transported me to Hertz to arrange for a rental car. Upon returning the next day to retrieve my truck, Mr. Harpreet Singh once again provided valuable assistance, ensuring a swift and efficient service experience. Regrettably, 4 days later and back home, I observed oil drops on my garage floor, and upon inspection, it was evident that the oil pan was saturated with oil. My local mechanic indicated that the oil pan sealer may not have had sufficient curing time before the oil was added, and the oil pan bolts were not torqued to the appropriate specifications. It remains uncertain whether the issue arose from an off day for the Fremont mechanic or the use of faulty tools. In conclusion, it is advisable to monitor the results of service work performed at Fremont Chevrolet to ensure the proper functioning and integrity of your vehicle. read more

THIS REVIEW IS FOR THE SERVICE CENTER (SALES DEPARTMENT IS GREAT). THIS IS THE WORST SERVICE CENTER I HAVE EVER ENCOUNTERED!!!! THEY HAVE NO VALUE FOR THEIR CUSTOMERS. I'M NOT AT ALL SURPRISED ABOUT ALL THE 1 STAR REVIEWS. I WOULD GIVE THIS PLACE 0 STARS IF I COULD. I brought in my Volt because I received 2 recall notices. Also, the car charger stopped working (just of 1 year of owning the car). Right from the get-go upon my arrival, the service representative Juan gave me tremendous attitude. He was rude, dismissive and demanding. He had apparently sized me up in the 3 sentences we had spoken and decided that he did not care for the likes of me. I asked to speak to the manager and spoke to Eric. He was nicer, marginally. After our negative interactions, you would think the staff would now be more amenable to helping the customer. Not Fremont Chevy! I left the car with them telling me it may just be a software update (so I may get it back the same day). But instead, no one called me for 4 days!!!!! I did not have any information about my car throughout that time despite me calling multiple times, getting the run around and leaving messages. They apparently don't do loaner cars and had me rent a car from the local Enterprise (a waste of an additional 45min each way). Then they said I may have to pay for the rental (5 days at $60 each day) if the problem was not under warranty!! Luckily it was. All in all - a HORRIBLE experience! Please avoid Fremont Chevy if possible and at all cost avoid interacting with the extremely unpleasant rep Juan. I will never come to this place again! read more