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    Kar Auto Sales

    5.0 (11 reviews)
    Open 8:30 am - 7:00 pm

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    Review Highlights - Kar Auto Sales

    Ramil was professional, honest, and accommodating, and his positive energy really lit up the room.

    Mentioned in 2 reviews

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    Tracy Honda

    Tracy Honda

    3.9
    (1.1k reviews)

    I had an amazing experience buying my 26 CRV Hybrid at Tracy Honda and would highly recommend them…read moreto anyone looking for a smooth, stress-free process. I've been working with Corey McClendon in service for the past 6 years, and he's always been incredible, honest, knowledgeable, and truly looking out for my best interest. He's the one who recommended I consider getting a new car, and I'm so glad I trusted him. On the sales side, Anthony Rodarte and James Herren made everything incredibly easy. Anthony went above and beyond. He handled every detail, kept me informed, and made sure I felt comfortable every step of the way. I never felt pressured, only respected. He was honest, thorough, and provided outstanding customer service. They didn't have the exact car I wanted in stock, and Anthony personally went out of his way to pick it up for me, which really shows his dedication. Todd Suender in finance was also fantastic! Super organized, thorough, and made sure I understood everything clearly. The entire process was smooth from start to finish. Overall, it was an accommodating and genuinely enjoyable experience. I highly recommend Tracy Honda, and especially Anthony, if you're looking for top-notch service.

    WARNING: DO NOT BUY HERE…read more I bought a new car (2024 honda prologue) last year. when I bought the car, it had some paint missing on the bumper, where the headlights are. I told the technician at Tracy Honda and they gave me a paint pen to touch it up. At ~7k miles, the paint got worse and started to chip away more. I contacted American Honda to get it fixed because the paint on the bumper was coming off and I could see the rubber seal of the headlights sticking out, they connected me with Walnut Creek Honda. When I got the car back from WC Honda, it came with the headlight still put on wrong. I mentioned it to the technician, that the headlight rubber was still visible and they told me that it was normal. I also mentioned to the technician that the back lights look like they are on wrong due to the empty space on one of the headlights, he said it was normal. A weeks later as I was washing my car I noticed that the light on the back of the driver side started to shake, but when I went in the daytime, it didn't shake. I went back to WC Honda and told them about the front & back headlight to the technician & he basically told me that it was not his problem. I called American Honda again, and they told me that I have to find a dealership that will accept the warranty and fix the car. I also saw that the dealership charged me 6k dollars more on the lease papers than stated by word. Very Shady Dealership

    Tracy Toyota

    Tracy Toyota

    3.1
    (819 reviews)

    Positive: We had the privilege of working with Joshua…read morePoulsen. He is a honest salesman. We agreed on a price, he didn't fudge the numbers, start to finish with him was a positive experience. Negative: Only thing I didn't appreciate, is probably a dealerships decision. We purchased a used car from them... after completing paperwork and getting ready to leave.. noticed 1) they didn't have any mats in the car. 2) they only supplied us with one key. This was for a 2yr old car. At the prices the cars are selling at, I can't believe those two things are not provided as regular preparation for a sale. We purchased a 2024 Kia Sportage (which we are pleased with..).. now we have to order mats and search around to order the key and have it programmed. These keys are linked to the computer, not just a regular key. ‍ Thank you Josh... we appreciated your service. You got the job done. Sharine ‍

    Thank you for your response. At no point during our visit to…read moreyour dealership did we feel there was transparent or clear communication. While you state that all options were reviewed and voluntarily agreed to, our experience did not reflect that level of openness. Key information regarding financing and add-ons was not clearly explained upfront, and the overall process felt misleading rather than transparent. Going forward, I will not allow the dealership to communicate directly with my wife regarding any transactions or financing matters without my presence. Given how the deal was presented and finalized, this boundary is necessary due to the lack of clear and straightforward communication we experienced. This has significantly impacted our trust in your dealership. Additionally, we were told that the bank required the purchase of an extended warranty in order to receive a better interest rate. This representation felt misleading and reinforced our concerns about the sales tactics used during the transaction. Based on this experience, we are genuinely concerned about any future visits or interactions with your dealership. Our expectation is honest, direct, and transparent communication--something we did not receive.

    Kar Auto Sales - car_dealers - Updated June 2026

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