The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

One of the easiest ratings to post! Bob Peralta is honest, knowledgeable and considerate. These are…read morethe qualities you need to be looking for in a person that is out for your interest and is concerned about his reputation and customer satisfaction. He is detail-oriented and is unwavering from being client-centered. Bob initially called me back and told me that what I was looking for (and at the time) would be very difficult to find. I was looking for a specific pick up truck in a pre-determined configuration. After three weeks of looking, he was able to locate one that was at an out of town dealership that I could easily get to. We made arrangements to see the truck and based on site and lack of other options, I bought the truck assured that it was the last truck in California with my specs. According to the dealer it had just arrived after being delayed in shipment and that future shipments were cancelled due to the world-wide microprocessor shortage. I had Bob review the specs. Bob already had me talk to my Credit Union for a pre-approved loan. The Dealership even talked to my credit union and brought down the APR from 3.02 to 2.9. I did end up paying for nitrogen in the tires and for the "installation" of the floor mats but marginal considering my diminished options. Anyway, Bob seemed to always be on the hunt for me and was very up to date about the goings on with the shipping and other details. He was easy to talk to and precise in what he had to say. No BS talk from him! No smoke going up the tail pipe either. Straight talk coming from a competent, professional who knows his business like no other. Thanks Bob! Next up... Miles of smiles!!!

10 minutes after submitting my vehicle request I got a text from Bob saying due to high demand and…read morelow inventory he can't help locate my vehicle. Um did he even look or try? Doesn't appear so. It was a hard to find truck, but isn't that the service he's selling? If it was easy I wouldn't need him, and would just do the searching myself. I guess Bob's service should be reserved for low demand, high inventory vehicles. Waste of time.

Don has helped several of my friends find new cars, so I decided to give him a try…read more My wife wanted a 2018 Ford Fusion Hybrid Platinum, with specific color exterior and interior. Don found the perfect car, and saved us a HUGE amount of money! We are delighted with the car and will certainly recommend Don to all of our friends.

this review is by far wayyyy overdue.... i purchased my car from mr. don jamison april of 08... the…read morecar i got was a white 350z and i love it... pricing was just right and there were no haggling or pressure to buy... if anyone is in the market for a car then you should give don a call.. he can search for vehicles for you and give u a great deal like he did for me!! thanks don!! one more thing... his wife is a travel agent and her office was right next door to his.. so if anyones looking for a travel agent.. you know where to go!! 5 stars for great deal and service!!

Buying a new car can be stressful, but working with Aaron made the entire experience easy and…read moreenjoyable. From the very beginning, he listened to what I was looking for, answered ALL my questions, and there were a lot and guided me through every step of the process. What I appreciated most was how much time, hassle and money he saved me. Instead of dealing with multiple dealerships and negotiations, he handled everything and found exactly the car I wanted at a great price. I always felt like he had my best interests in mind. Aaron's communication, professionalism, and attention to detail were outstanding! I absolutely love my new car and couldn't be more grateful for all of Aaron's help. If you're thinking about buying a vehicle, I highly recommend working with Aaron. It was one of the best customer service experiences I've had. Thank you Aaron!!!!

Two weeks ago, the engine of my car died. Since I have no knowledge on buying used cars, I reached…read moreout to Aaron for his expertise. My budget was not high but he gave me the same support as he would to a high budget client. Within a day I had two options, Carfax on hand, great pricing and today I closed the deal. Loving my 2010 Ford Flex SEL Thanks Aaron, you are a Rock star! Carlos

I recently got a Mazda 6 at JRA Imports. I am very happy with my purchase and would 100% return…read morewhen I need a car and I would recommend them to anyone in Tracy looking for used cars. Rizwan was honest and let us take a long time to look at and drive the car we were interested in. He recommended us a good quality warranty that we were happy with and at no point did we feel rushed or in the dark about anything. Please if you're looking for a used car check out his lot!

HUGE SELECTION OF IMPORTS AT A GREAT DEAL! Rizwan has been in business for 10+ years and is…read morewelcoming, honest, very knowledgeable, and has many resources to offer when it comes to car buying, also offers Turo rentals, and repair!

I purchased a 2019 Dodge Ram 1500. The listing price was about $2K less than the kelley blue book…read morevalue. Several other websites identified the asking price a great deal as well. My experience at Manteca Auto Sales was smooth and easy. I spoke to Moe on the phone to request they hold the truck for me since I would be driving about an hour one way to their dealership. Moe was willing to hold the truck until the next day when I was available for a test drive. My interaction with Moe and my experience with Manteca Auto Sales was great! Moe is operating an honest and trustworthy business that changes the perception of auto sales. Skip the big box car sales stores, and contact Moe if they have a car that interests you. Smooth, straight forward, no nonsense, no upselling, transparent. Thanks, Moe!

Extremely grateful for the experience I had while purchasing my first car. I had been looking on…read moreCargurus to narrow down my search when a car from Manteca Auto Sale came up. I had reached out for a test drive on a Monday and was able to come the next day to test drive. Not only did I feel comfortable and not pressured to purchase the car, he gave me a great discount and made the process super smooth!

Our sales guy did a great job. It was a very no pressure buying experience. If you purchase here, I…read morerecommend asking for Anthony. He was pretty good, and the manage approve purchase at the low Internet price, which I was a little worried about. We actually purchased a used Mazda instead of a Honda, and it was in decent shape for its age and mileage. We were given plenty of time for a test drive and left alone when we asked for some time to talk. It took a long time to buy the car, as is typical of every car buying experience at a dealer, but once we were in the finance office it was fast. My only complaints are that the arm rest in the back seat was pretty sticky on and behind it, and I noticed the morning after purchase that we did not have a copy of the manual in the glove box. Minus those two details, this was a 5/5 experience.

WARNING: DO NOT BUY HERE…read more I bought a new car (2024 honda prologue) last year. when I bought the car, it had some paint missing on the bumper, where the headlights are. I told the technician at Tracy Honda and they gave me a paint pen to touch it up. At ~7k miles, the paint got worse and started to chip away more. I contacted American Honda to get it fixed because the paint on the bumper was coming off and I could see the rubber seal of the headlights sticking out, they connected me with Walnut Creek Honda. When I got the car back from WC Honda, it came with the headlight still put on wrong. I mentioned it to the technician, that the headlight rubber was still visible and they told me that it was normal. I also mentioned to the technician that the back lights look like they are on wrong due to the empty space on one of the headlights, he said it was normal. A weeks later as I was washing my car I noticed that the light on the back of the driver side started to shake, but when I went in the daytime, it didn't shake. I went back to WC Honda and told them about the front & back headlight to the technician & he basically told me that it was not his problem. I called American Honda again, and they told me that I have to find a dealership that will accept the warranty and fix the car. I also saw that the dealership charged me 6k dollars more on the lease papers than stated by word. Very Shady Dealership

Debbie has been so helpful at every step of the way with my F150. She goes above and beyond and is…read morea major asset to Ford. My transmission went out and she had it replaced right away. She follows up and finishes up when she's says she's going to. I couldn't ask for better service. Ricky is also a major asset to Ford. He has gone above and beyond for my wife and I and delivers fast with great customer service. The two of them run the service department like a well oil engine. We are both grateful to have them at our local Ford. Thank you for everything!

I purchased my Bronco here and couldn't be happier!…read more Omar was extremely helpful from start to finish and made the process seamless for me. I was able to test drive the vehicle and then do the credit app and negotiations from home. I showed up the next day to finalize the deal and was out of there in an hour. No one likes the car buying process, it's typically stressful and takes all day. I appreciate that not being the case! Thank you.

Tracy Mazda is the only place I trust to do any services on my CX9. I live in Richmond but make the…read morecommute anytime I need maintenance. Javier at the service department is great! Very professional and he always takes his time to explain what the car needs and doesn't need and I always end up leaving with a reasonable bill and a hassle free experience. One example I have is when my 30,000 mile routine maintenance came up I shopped around and got quotes at Concord, Vallejo and even Dublin they all quoted me at over $3,000, I called Tracy Mazda and only ended up spending less than $1600 I'll continue making the hour commute anytime!

My car was in for work.I paid for it.$735.00.They said I scratched the rim on a loaner car and I…read moreneeded to pay 160.00.I said no and they should have someone to do it at their shop as this is part of doing business.Two days later they charged my card. The girl in service dept Said she would send a picture ,she never did.This is wrong to charge my card and I did not sign nor get a receipt.This was done on 6/12/2020 and I received a bank statement today of the charge.My wife wants the new Mazda Juke and we will not purchase from this dealership,nor have any work done at that location .I can not accept this type of business behavior. ever again. The service manager was dishonest and cheated me .I have also sent a complaint to Mazda HQ Irvine Ca.

These guys are the best!…read more No one wants to feel ripped off when getting their car fixed, and Aaron and Zander made me confident that they would get the job done right without any unnecessary work. I needed a new clutch (and I thought possibly a new transmission) and they were upfront and honest about the parts and work needed for my RSX Type S. Turns out a new clutch and resurfaced flywheel did the trick. They were also the only guys that were able to give me proper, knowledgeable feedback on my aftermarket supercharger that was making noise. If you have a modified car, this is the place to take it, period.

Alex and Aaron down at Wolfreign motors Are extremely knowledgeable when it comes to drifting, Car…read morerepair, and general advice. They stock a lot of parts and accessories to help accommodate my needs as a motorist. The facility is in the heart of Oakland and is easily accessible by freeway. I would recommend this business to any enthusiast interested in the Japanese drift scene. Keep up the good work guys!!