Our sales guy did a great job. It was a very no pressure buying experience. If you purchase here, I…read morerecommend asking for Anthony. He was pretty good, and the manage approve purchase at the low Internet price, which I was a little worried about. We actually purchased a used Mazda instead of a Honda, and it was in decent shape for its age and mileage. We were given plenty of time for a test drive and left alone when we asked for some time to talk. It took a long time to buy the car, as is typical of every car buying experience at a dealer, but once we were in the finance office it was fast. My only complaints are that the arm rest in the back seat was pretty sticky on and behind it, and I noticed the morning after purchase that we did not have a copy of the manual in the glove box. Minus those two details, this was a 5/5 experience.

WARNING: DO NOT BUY HERE…read more I bought a new car (2024 honda prologue) last year. when I bought the car, it had some paint missing on the bumper, where the headlights are. I told the technician at Tracy Honda and they gave me a paint pen to touch it up. At ~7k miles, the paint got worse and started to chip away more. I contacted American Honda to get it fixed because the paint on the bumper was coming off and I could see the rubber seal of the headlights sticking out, they connected me with Walnut Creek Honda. When I got the car back from WC Honda, it came with the headlight still put on wrong. I mentioned it to the technician, that the headlight rubber was still visible and they told me that it was normal. I also mentioned to the technician that the back lights look like they are on wrong due to the empty space on one of the headlights, he said it was normal. A weeks later as I was washing my car I noticed that the light on the back of the driver side started to shake, but when I went in the daytime, it didn't shake. I went back to WC Honda and told them about the front & back headlight to the technician & he basically told me that it was not his problem. I called American Honda again, and they told me that I have to find a dealership that will accept the warranty and fix the car. I also saw that the dealership charged me 6k dollars more on the lease papers than stated by word. Very Shady Dealership

To start, they did not put me up to this but I had to share. Just had a great buying experience at…read moreTracy Toyota. Pricing - they do the no haggle thing so if you know what you want to buy your car for, it's great. No add-ons, fees, or stupid games - they charge for the car, tax, and dmv. That's it. Nice people - had a smooth experience with Nour, my sales rep. That happens but I also had a great experience with the finance guy. That usually doesn't happen as finance are usually the people who pile it on. In short, I am a happy customer. I think you can trust these guys to make you happy too.

Positive: We had the privilege of working with Joshua…read morePoulsen. He is a honest salesman. We agreed on a price, he didn't fudge the numbers, start to finish with him was a positive experience. Negative: Only thing I didn't appreciate, is probably a dealerships decision. We purchased a used car from them... after completing paperwork and getting ready to leave.. noticed 1) they didn't have any mats in the car. 2) they only supplied us with one key. This was for a 2yr old car. At the prices the cars are selling at, I can't believe those two things are not provided as regular preparation for a sale. We purchased a 2024 Kia Sportage (which we are pleased with..).. now we have to order mats and search around to order the key and have it programmed. These keys are linked to the computer, not just a regular key. ‍ Thank you Josh... we appreciated your service. You got the job done. Sharine ‍

This dealership sold me the truck I wanted, for the price I wanted, and gave me the price I wanted…read morefor my trade in. Dilpreet and her sales managers played practically no games. One of the easier car buying experiences I've had

Purchased a Jeep from this dealership in April. Purchase process and service was great. Had the…read morecheck engine light come on for the same issue 3 times since then. Despite the vehicle still being under factory warranty, I have to pay nearly $280 diagnostic fee each time with them not being able to resolve the issue permanently. Feedback on progress of service or repair is also poor with service reps not returning calls frequently. I cannot recommend this service department.

Amazing Team! Michael, Adam and Sam are all examples of…read moreProfessionalism, they treat you like family and will always go the extra MILE!!!. I will continue to recommend this team to everybody I talk to. Thank you Team Tracy Chevrolet.

Tracy Chevrolet was great to work with in buying my new 2026 Chevy Silverado. Our salesman was Jose…read moreRodriguez was the best. There was a lil hiccup. But Jose and Chris worked with me and we got the deal done. Will recommend them to everyone interested in a new Chevrolet. And shout out to there GM Adam. He was on vacation and reached out to me I appreciate that. Mike the sales manager help us get the deal done. Thank you TRACY CHEVROLET

Great service. We kept bringing in our car to Stockton Hyundai for warranty issues and all we got…read morewas the run around. Finally we brought it in to Platinum Hyundai Tracyand the car was finally fixed with no issues. This location offers the best service to their customers and really show they care about their customers. I highly recommend them. We bought another car from them yesterday and they went out of their way to make us feel confident with the purchase.

AVOID dealership at all costs they pulled a bait and switch on me. Told me an OTD price and apr…read morefinancing we agreed. then was on my way there and they said sorry my mistake we cant do that! Seems to me by other reviews they do some other shady things like taking peoples trade ins yet not paying them off for the client. Wow! My advice to these people leaving reviews contact consumer affairs and let them know what this dealership is doing. File a formal complaint. Consumer affairs are not playing anymore with dealerships and there games they play! Read text below for proof of bait and switch. They claim it's not bait and switch bc I wasn't at there dealership yet but I was literally on my way and live hour away and we agreed then at last minute you change your mind. UPDATE TO MY REVIEW: GO see Maleek & Daniel @ Vacaville Hyundai they will take care of you!! Tell them Jessica From Tracy Yelp sent you! Not only do they not play games Maleek will fight for you to get you the offer you want. They are very ethical they are not pushy salesman or lie and tell you they will give you a deal then at the end say ya know what we can't do that anymore. THIS IS WHO I WANT TO DO BUSINESS WITH! Go to VACAVILLE HYUNDAI ALREADY!

Co-bought a used Accord here, would highly recommend checking this place out. Ramil was…read moreprofessional, honest, and accommodating, and his positive energy really lit up the room. Really nothing bad to say about this dealership.

My husband and I had a very pleasant experience working with Ramil in buying our car! Would give…read morethis place a 6/5 stars if we could! He really went out of his way for us and was very polite, totally refreshing after feeing belittled by other car salesmen at other dealerships. We were able to even trade in our car and he made the whole process very easy and fast! 100% worth the 1.5 hour drive we made from Vacaville!

I didn't didn't even buy a car from him. That says I can't begin to express or find the words to…read moretell you how great this experience has been with this gentleman. We were communicating while he was out of town and I would have gladly bought a car from him. Instead I bought a car from somebody who will say is just basically I got screwed. And Chris is going out of his way to help me even though we have never done business. That is such a rare quality that I can only hope that anybody with enough sense would see this and buy a car from him. He has been overwhelmingly supportive, offered his help as best he can wherever he can, and even stayed in touch just talking back and forth about how badly things have turned on for me with the purchase of the car I made from somebody on Craigslist who is also a wholesaler kind of guy. Anyway five stars aren't enough. I'm sure whatever products he have or quality products. But beyond that the integrity, the kindness, the actual caring far beyond what must anyone would be used to or think possible. In fact I'm trying to find a way to get rid of or get out of what I bought and get something from him. I begun telling everybody about him. Anybody looking for a car. Again what an incredibly beyond professional professional doesn't describe it because he's beyond professional what an incredibly kind thoughtful and helpful human being

Needed a safe reliable car for a new driver. Settled on a Subaru. I felt that if I got at least two…read moreyears out of it I'd be breaking even. Check engine came on as I drove it home. I brought it back the next day and Chris offered me cash for the gas spent. I appreciated that. It's been nearly 6 years and no major problems. I've read through some of the negative reviews here and best I can say is, if your buying a used vehicle, do your due diligence and have your mechanic check it out before finalizing. I did and ours is still running fine.

Review for the Service Department: I purchased my Tiguan…read morehere, but I stopped coming for a few years due to poor service in the past. Recently, I had to bring it back for an ongoing issue and noticed a completely new team, including the manager. I want to specifically praise Daniel F. for the excellent service I received. He took the time to explain the benefits of dealership service versus a general mechanic and kept me updated exactly as promised. He explained the progress on my car clearly, and laid out all my options. I especially appreciated his patience with my many questions. Daniel set a new standard for customer service excellence. After several bad experiences here in the past, this new team has restored my confidence. I'll be returning here for my future maintenance. Thank you, Daniel!

Amazing car-buying experience!…read more I had such an amazing experience leasing my new car from Tracy Volkswagen! Dean was absolutely wonderful from start to finish. He was patient, professional, and always had such a positive attitude. I never felt pressured, and he treated me with respect throughout the entire process. He truly went above and beyond to help me find the car I wanted, and I really appreciate all of his time and effort. The Sales Manager was also extremely patient and helpful. He took the time to answer all of my questions and made sure I understood everything before moving forward. Buying a car can sometimes be stressful, but my experience at Tracy Volkswagen was the complete opposite. I felt respected, heard, and taken care of throughout the entire process. If you're looking for a new car, definitely stop by Tracy Volkswagen and ask for Dean! You won't regret it. I highly recommend this dealership and their team!

I contacted integrity looking for a truck and they happened to have a Dodge Dakota. The owner was…read morereally friendly and the price was great. Everything was done fast, the owner was honest kept his word and followed on everything he promised. when we signed the paper work I felt like I made a friend who sold me a car and not just a car salesman who was trying to sell me something.

From the owner: Used vehicles, Financing, Good resultsread more