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Toyota Pasadena

3.4 (1.2k reviews)
Closed 10:00 am - 7:00 pm

Services - Toyota Pasadena

Check engine light

Engine oil light diagnosis

Auto general diagnosis

19 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Toyota Pasadena Photos

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Recommended Reviews - Toyota Pasadena

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Ellen H.

As my mom and I spent hours to look for new car price in many different Toyota location, we found Toyota in pasadena. This place has the most helpful service in purchasing a new car. I did a trade in. They helped me as everything i need. I got helped by Matt. He walked us through everything step by step. He asked what we need and made everything workable for us. At the end, we were so happy of what we have. Thank you again.

Exchanges of messages
Stacy

Avoid this dealership. Axel and Miguel Cruz used an O-T-D price as bait to get me, only to rescind the offer. Five hours later, they reached back out offering the same deal they had originally promised. This is classic 'bait and switch' behavior designed to waste your time--see the screenshot of our conversation below for proof. ​Instead, go to Hamer Toyota and speak with Bernice Esposito. Tell her you got her name from Stacy, who just bought a 2026 Corolla LE. Bernice is transparent, fair, and professional; she provided a great deal without that 'bamboozled' feeling. I finally have my car thanks to her! Good luck, Stacy!

My car before the service.
Andrew L.

Toyota Pasadena - First Service Experience (5k miles) 1/2 (C- at best) I wanted to share my first service experience at Toyota Pasadena. I purchased my brand new Grand Highlander Hybrid Max about 8 months ago and brought it in for its first 5,000-mile service. Scheduling the appointment through the Toyota app was easy, and I came in hopeful this would be a smooth experience. My appointment was at 9:15 AM, and I arrived early at 9:00 AM. There were three open service lanes, and I pulled into the third lane behind another vehicle. I stayed in my car, assuming someone would come check me in, especially since I saw an employee checking in the vehicle ahead of me. I waited patiently, assuming they were working in order. Unfortunately, that wasn't the case. While I was waiting, four other cars pulled into the first lane after I arrived, and the employee began checking them in simply because they were closer to him. After the third car was checked in ahead of me, I got out of my car and asked another employee what the check-in process was. I mentioned that I had been waiting before those cars. He looked at me, said nothing, and walked away. That was already a poor start. I then approached the employee doing the check-ins. He didn't greet me, didn't smile, didn't acknowledge me as a customer, just said "I'll be right there." Not exactly someone you'd want as the first point of contact for customers. Once I was finally checked in, I was told to go to a numbered office and ask for John. Turns out there are two Johns in the same office, which seems like a small but avoidable management issue. The John who helped me was actually very pleasant, professional, and straight to the point. No complaints about him at all. He said he'd call when the car was ready, and I left. The wait time was about 6 hours for a 5k service, which felt long, but I didn't complain. Pickup itself was quick and uneventful. The real disappointment came when I looked at my car afterward. I had a portable battery station and a refrigerator cooler neatly set up in the back of the vehicle. If I had known they needed access to that area, I would have removed or prepared everything beforehand. Instead, when I got my car back: * All my devices were unplugged * Everything looked like it had just been tossed back in randomly * Nothing was placed back the way it was To make matters worse, they couldn't even put the trunk floor mat back correctly. It was sticking up on one side. If a dealership is performing a multi-point inspection, I would expect basic attention to detail like properly reinstalling a mat. On top of that, they left their numbered roof cone inside my car, on the passenger-side floor. So the car was returned to me in worse condition than I dropped it off. They were also supposed to update software for a recall, but I didn't see any clear confirmation of that in the paperwork, which added to the uncertainty. I want to be clear: I love Toyota as a brand. However, this experience left me with a very poor impression of Toyota Pasadena's service culture, organization, and attention to detail. For comparison, I've consistently had much better experiences at Honda Pasadena when servicing my fiancé's car. This review isn't meant to be dramatic. It's an honest account. There's something off about the hiring, training, or customer-service culture at this location. I'll be posting photos. Overall rating: C- at best.

Judson L.

I haven't purchased a car from this location quite yet. For context, my wife and I are looking to purchase a new vehicle for our soon to be family. Customer Service: If you have read any of my reviews, you will know that I care so deeply about the customer experience. I have been a server at Medieval Times for over six years, I worked in customer relations, and I am currently an account manager at my work. The reason why I am giving dislocation five stars is really because of Tana! She is absolutely wonderful to talk to and does such an amazing job at creating a welcoming atmosphere. Dealerships are intimidating to some degree. Purchasing a car for many families is a big deal because it requires trust and in atmosphere that is welcoming. Tana had both of these qualities! My next car purchase will undoubtedly be at this location because of Tana. Thank you Tana for being the amazing person you are!

Nance C.

If you bring your car for service here, you might as well get the Toyota Service care plan. I opted for the two year and three services plan for $238. That is an average of $79 per service visit. Pretty good deal in today's market if you want a thorough multi-point vehicle inspection each time you bring your car in. Complementary coffee /cappuccino drinks and clean desks if you bring work. Comfy tv area as well

Waiting room
Greg S.

I originally purchased car from Longo Toyota in Elmonte . Customer service terrible there so I decided to start to come to Toyota of Pasadena .

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Review Highlights - Toyota Pasadena

Last week I went to Pasadena Toyota and I was approached by Dave Canfield who gave me absolutely excellent service.

Mentioned in 21 reviews

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Blair's Speed Shop - The Falcon

Blair's Speed Shop

(17 reviews)

Went there with my 55 chevy when I was 17 years old. Im 75…read morenow . It was like going to Disneyland , walking through through all the 4 speed tranys laying on the floor saying take me for only two hundred dollars. Me and my buddy used to go there just to window shop and drool. I still have the colored picture from an edition of hot rod magazine from the mid sixties of there 55 orange chevy gasser (Tabasco) hanging on my wall with my 1\18 model car collection. its a supper cool place Buck

I've had three jobs done for me at Blair's by Phil and bought all kinds of weirdo parts from them…read morefor a assortment of strange cars over the years.( Like where else do you get a mallory dual point distributor for a MK9 Jaguar or lighter tougher pushrods for a TR3 or special con rods for your model A crank conversion in a model T?) The three jobs were putting a 350/350 combo in a 1937 Oldsmobile. they did a GREAT job and yeah it took forever, but one of the clever things they did was rearrange the steering and they actually made the steering much more responsive and tightened up the turning circle. That was awesome. The next job they did I had designed some turned aluminum parts and yes they took forever but they are gorgeous and the price was REALLY fair. The most recent job they did I had bought a 454 powered 1941 Lincoln Continental and was having horrific problems with the electronic ignition constantly failing. Phil knew that the parts made by that company were junk. He recommended a better electronic distributor and coil set up and changed them in a day. About 10% than a average shop would have charged, but i'd already spent more than that at regular shops trying to get it fixed and in towing five times, so I would have been smarter to just go see Phil in the first place. They had it done in a day and its run great since, Phil doesnt know it yet but he's going to be building me a really odd specification SBC for my 40 Ford Truck....... I dont know why yelp says I'm in Frisco, I live in Altadena..

Toyota Pasadena - autorepair - Updated May 2026

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