I was in need of getting new brake pads and rotors for my 2020 BMW X5. Was getting quotes from a couple of other places but getting the quote from RTMotorworks was thorough. I was hoping I just needed brake pads for the front and hopefully not all 4 wheels at the time. They were very responsive and the quote was comparable to other places, if not better. Decided to take it in on a Friday in the morning. Checked my wheels and told me I just needed the front brake pads and rotors replaced. The back was still good. Sigh of relief somewhat. They were able to get the pads and rotors replaced for little under 3 hours. Time went by and they were updating me during the whole time. Great service and team here. Will definitely bring my car back in to get other services done. No issues whatsoever with the new pads and rotors. read more

PROBLEM: ALIGNMENT ISSUES, CUSTOMER SERVICE, ACCOUNTABILITY When I first tried to leave a review, my account was somehow blocked from posting specifically for RTM, while I could still review other businesses. I contacted Yelp, and by coincidence, the representative I spoke with was also RTM's Yelp rep. He said it was strange that I couldn't post only for RTM. After I explained my situation, he advised me not to leave a review and instead take the matter to small claims court--which I did. During the hearing, the judge seemed to understand my side, but the ruling ultimately favored RTM. Despite being advised not to post this, I'm sharing my experience here because the situation still doesn't sit right with me--especially given Yelp's controversial review practices. On 10/1/25, my rear right adjustable control arm snapped. My car has aftermarket wheels, tires, and suspension components, so a precise alignment is critical to ensure proper fitment without rubbing the fender. I initially went to TM Auto (located across from RTM) for the control arm replacement. After installation, TM took my car to RTM for alignment. I specifically asked them to match the rear right alignment to the rear left, which was set at -2.8 degrees. When I went to pick up my car, I immediately noticed the rear right wheel did not match the rear left. The camber was visibly off. I pointed this out to the technician, but he insisted the alignment was correct and that there were no machine or human errors. After repeated requests, they put the car back on the rack, but instead of rechecking, two additional technicians came out and dismissed my concerns with questionable explanations: "Toyota made the fenders uneven." "Your control arm is made in Taiwan/China--what do you expect?" Despite putting the car back on the rack, they never rechecked the alignment. They simply removed the car and stood by their original claim. With no resolution, I had no choice but to drive the car home. Because the alignment was incorrect, my tires rubbed against the fender the entire way. The next day, I found heat damage, paint cracking, and visible wear on the fender. I came back the next day to talk to Richard (the owner) hoping he would recheck everything, but it was apparent he was "too busy"--despite clearly having time to talk with other customers and then continue working on another car, while ignoring me. I waited outside RTM for over an hour trying to speak with him. When the TM Auto manager asked if he had seen the damage, his response was, "Yeah, so what?"--with no concern at all. After is when I left, and was forced to go to another shop to realign--more driving, more damage done. I used a camber gauge and measured -2.8 degrees on the rear left and -2.0 degrees on the rear right. To confirm, I took the car to my trusted shop, Chewerks in La Habra, where they verified the rear right camber was indeed -2.0 degrees and did not match the left side. Their measurements matched mine exactly. Because RTM refused to recheck or correct their work, this improper alignment caused damage to my car. The rear left side tucks properly, while the rear right sticks out about half an inch, which led directly to the rubbing and damage. I had clear documentation and evidence, but the court still ruled in RTM's favor. I chose not to appeal to avoid spending more time on the matter. A nearby body shop, Cenco Auto Body, quoted over $1,800 to repair the fender (with another shop giving a similar estimate), confirming the extent of the damage. What could have been a simple recheck turned into a costly mistake. Despite everything, RTM did not offer any compensation or attempt to make things right. Seeing RTM's highly rated Yelp profile made their response even more surprising. They're quick to take your money with a smile when things go well, but when issues arise--as in my case--they deny responsibility and make no effort to make things right (In my case, they didn't take money directly, but a receipt was given to TM Auto, and I had to pay TM Auto--which is the same as paying RTM directly). TM Auto went as far as offering RTM to help cover the repair costs, but RTM still refused. TM Auto didn't have to step in for someone else's mistake, yet they still tried--that says everything. Richard (the owner) had my contact information through the small claims process, yet he never made any effort to contact me--even before we went to assigned court date. After what happened, I'm relieved I didn't bring my other cars first--especially since those cars are of higher value. It seems RTM has many satisfied customers, along with a smaller number of unhappy ones. Hopefully, you don't end up in the latter group like me. FWIW: Following the incident, I contacted Hunter to verify when RTM's rack was last calibrated. Abel (rep) advised that its calibration was set to expire later that month. This raises the possibility that their rack may have been out of calibration. read more

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I took my vehicle to RTM for an alignment in mid-to-late February because the left rear tire had severe inner-edge wear. After the alignment, I was told the car did not have adjustable camber arms, but that the toe had been brought into much better shape. I appreciated the explanation and the suggestion of aftermarket parts. What I did not appreciate was discovering a little over a month later that the steering wheel was left off-center by about 4 degrees to the right on a flat road. The car drives straight, but the wheel is visibly crooked. This was not an issue when I bought the car (it was something I specifically checked for at the time). I contacted RTM and asked them to re-check the steering wheel centering. Instead of standing behind their work, they told me I would have to pay another $150 for a full alignment. I was not asking for a brand-new service. I was asking them to correct a steering wheel centering issue that appeared after the alignment they performed. They told me that if I had returned within a month, they would have checked it, but I was only 6 days past that point. Policies are one thing, but if a repair fixes one problem but in so doing creates another, that should be addressed reasonably. Charging full price again to correct an issue tied to their prior work is not good customer service. UPDATE IN RESPONSE TO 4/20/26 FROM RTM: I understand that RTM does not offer a warranty on alignments, and I am aware that potholes, curbs, and suspension wear can affect alignment over time. My review was not claiming that RTM offers a warranty or that RTM is responsible for every issue indefinitely. That is not realistic. My point is much narrower: after the alignment performed on 2/19/2026, I later discovered, in the days leading up to 3/25/2026, that the steering wheel was off-center even though the vehicle still drove straight. When I contacted RTM on the 25th, I was not asking for a free full alignment. I was asking whether they could re-check a steering wheel centering issue that I discovered after the service was performed. The owner is welcome to post our text messages. To the owner's question, "How would I know if you haven't hit anything that's just enough to throw off the alignment?" I did not hit anything that would have caused me to suspect a new alignment issue. What disappointed me was that, instead of offering even a courtesy inspection or re-check, I was told I would need to pay full price for another alignment. That is why I felt the experience was worth mentioning in my review. I understand the owner may not agree, but I believe my review accurately reflects my experience. read more

RTMotorworks - Off centered by 4 degrees to the right - Auto Repair Near Me - Arcadia, California

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Great car service with super easy booking. The online website booking system is very on point and includes reminders to confirm appointment, providing a great level of flexibility to ensure you're in and out of the shop on time. The crew was super fast in helping me identify an engine oil leak in my car was due to a busted thread, whereas somehow my other mechanics didn't figure that out. They were able to get me in and out of the shop in a little over an hour, so it was pretty easy. Very reasonable pricing and they topped off my oils before I was off on my way! Payment also via Zelle (otherwise card will have a 3% payment charge). read more

RTMotorworks - Hard at work, was easily able to diagnose the problem under my car - Auto Repair Near Me - Arcadia, California

Richard and his team are the best! They're always accommodative, diligent, and make sure you leave happy. I've brought my e39 here a few times, most recently to have all four door lock actuators replaced. I only needed 2 or 3 locks fixed but RTM's prices were very reasonable, so I figured I'd swap all 4. For context, the e39 is my late father's car and has only 55,000 miles -- so I take pride in keeping it in great condition. The airbag light came on after I left and also I noticed a couple door handles seemed a bit loose. Even though it was almost 8PM, Richard told me to come back. They opened the door panel, re-set the passenger airbag and cleared the code (this is a pretty common issue when the door panel is opened). They also tightened up the door handles and now everything is like brand new. I really appreciate how these guys don't get annoyed if I'm being meticulous when testing out a new installation or repair. I'm sure it's because they're even more meticulous than I am. I truly get "the customer is always right" vibe from them, which is a lost art these days. Always reliable. Always reasonable. Always respectful. Thank you Richard and RTMotorworks! read more

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Read the reviews and decided to drive my Austin Mini over for a quick exhaust repair and muffler swap. The guy at the alignment was not friendly at all. Pretty disappointed since the reviews had been generally so positive. He hardly even said hello. I went elsewhere. read more

My BMW x1 battery was acting up. I called up Richard and he was able to check the voltage the same day. It was fairly low, so he replaced the battery. Only took an hour. Richard and his crew are skilled mechanics. Shop was clean and they use OE parts. Price was fair and work was done properly. I'll be going back for my BMW maintenance as well as my Lexus. Honest mechanic good guy. Thanks. read more

Great services ! I've been coming here now for 5 years. They will tell you what you need and how long you can wait before doing certain things. The guys are good people, the owner Richard is great funny guy. But the work and quality is great! read more

RTMotorworks - Oil change Tacoma 2020 - Auto Repair Near Me - Arcadia, California

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They did an excellent job replacing my CVT transmission oil, and their prices are competitive. I'll be back for future services.

Brought my car to RTM for TPMS issue that wasn't being solved by any amount of relearning or resetting. Powder coating company messed up my tpms. Too far away to go to them in Santa Ana. RTM installed new tpms sensors and programmed them. It didn't work the first time out, did the whole relearning thing again. they reached out to check up on how it was and I let them know it still wasn't working. They asked me to come bring it back and the second time they fixed it and now my tpms finally works again. Only thing that sucked was that they are located so far away, but I only trust them with things going on with my car. Thanks again RTM. read more

I had a tire patched up as it was leaking air, and as soon as I walked in, they were able to get thatrepair finished! I would go back again! Thanks! read more

Came for rear brake pads & rotors price seemed fair / reasonable. I had done my research on google prior to getting an estimate and had also looked around, so yeah price was fair. Great customer service & care. Very communicative and responsive. Service was also done in a timely manner! I would recommend and come back again. read more

This place is amazing. Great customer service and quality. Sometimes you read about shops where people are willing to drive hours to take their cars in for service, and I'm always confused. But now... I know. I live in San Diego and his labor estimates have been close to half what I can find locally. So... for big services I just might have to drive out for this. If you're in the area (or even if you're not) your first quote should be from Esteban. Super painless to get an appointment set up (just text the number and he'll respond) and he finished faster than the original estimate. I had family drop off and pick up the car so I wasn't even there in person and everything went flawlessly I'm really bummed that this was my first euro shop experience because now everything else is just... too expensive and cannot compare. Plus, if you bring your parts, he'll install them for you. The local shops near me won't touch customer supplied parts which also increases the cost and for some of these euro cars, OEM (or better) is the only choice. Cannot recommend this shop enough. read more

Tesla Model 3 owners, this is the spot! I brought in my 2018 Model 3 for a wheel alignment and had a great experience from start to finish. Scheduled everything through text with Richard who's super friendly and responsive. Dropped off my car and it was ready in about 90 minutes. They walked me through exactly what was done and explained the ins and outs of wheel alignment in a way that actually made sense. Even pointed out that my steering wheel was slightly misaligned, which I hadn't considered separate from the car pulling. After shopping around SGV, this place was the most affordable and convenient. Straightforward service, no upsell (NO TESLA TAX!), no nonsense. Highly recommend! read more

RTMotorworks - Wheel alignment setup - Auto Repair Near Me - Arcadia, California

Was searching for a new mechanic and needed an alignment done as well. Richard was extremely helpful and responsive and offered great communication. Reasonable prices and everything is well-organized, I especially appreciate the digital invoice. read more

I took my 2023 Nissan Z in to replace my heat exchanger and Richard was great to work with. he made everything a smooth experience and I will continue to come here for further services. he beats the price of all the competition around, and the work he does is quality! thanks Richard! read more

Had some engine-related work done here for my Mustang a couple of months ago, Richard and his team did a fantastic job, the car runs better than ever since, and I'm definitely coming back if I ever need anything else done the right way! read more

I usually dread any work done on my car, but Richard makes the experience so much better. He treats everyone with respect and makes you feel like a VIP. His prices are so fair that I don't go to the dealership or elsewhere to get anything done. The work he does exceed all my expectations. What made me a returning customer and recommend others is the fact that he is also very honest about the cost of repairs. If he thinks it doesn't need changing or repair, he'll tell you the truth. Definitely the best out there. I recently had new servicing done besides the routine oil change. I initially went to a chain tire place to get a sensor replaced out of convenience since it's near my house. I instantly regretted that decision and wish I just went to RTM for it. That same sensor from the local tire shop died on me in a few months. I ended up going to RTM to just have it all replaced and they quickly fixed the issue. This is the only place I'll ever go for repairs. My whole family comes here now for any car needs. read more

Great service all around, from start to finish. It was really easy to get a quote through Yelp with them. I took my car in for multiple things and they were able to complete everything in a timely manner. I replaced spark plugs, battery and engine air filter in my Mercedes. They sent me a digital receipt which I love because I hate keeping all the past receipts but also don't want to throw them away just in case I want to remember when the last time I changed something. Overall I would recommend this shop and definitely will come back for any needs for my Mercedes. read more

Good services! I went for oil change today, the price is just a little more expensive than other place, but only like $5-15, but the good thing is RTM do inspect my car, not like other asian business only change the oil and look at my brake only. After the service, they sent me the link that shows any leaks or problems on my car through inspection. Which is good, I like it. And they will send to Carfax that they change the oil (maybe I was unlucky before, when I go change oil, they don't show it on Carfax) read more

Top notch service. Esteban and Richard are awesome and very helpful. Been taking my cars there since pre-pandemic and they never disappoint. Thanks gents! See you again real soon read more

First time my car went into a shop that wasn't the dealership because I was searching for a while to find a good shop to go to. I'm so happy that someone recommended this place to me. The service was quick, they were honest, and it was right next to my gym so it worked out. Service was about an hour, hour and a half? I don't remember since I wasn't on my phone. On the flip side, i've had my car at the dealership for like 4-5 hours for a routine oil change even though I dropped my car there in the morning. Sometimes they never even called or texted me so I had to ask them where my car was. Also, the prices are GREAT! The quality and value of everything was great and communication was excellent. read more

If I could give RTM a million stars I would!!! The owner Richard, and Esteban his right hand man/manager and ALL the rest of the AWESOME mechanics that work there are so above and beyond in EVERY way!!! Their work is always impeccable and their prices especially for working on high performance autos is so reasonable! They are also so thorough, kind, honest and helpful! They've done work on both of my BMWs (my SUV and my convertible) and I cannot praise them enough for their knowledge and expertise and total excellence across the board in customer care! I am so grateful to have found them, and will remain an extremely happy customer for life!!! read more

Richard did it again. It had been a while since I had been to RTMotorworks. I stopped by on Tuesday or Wednesday because my tire pressure was really low. As soon as I got there, Richard was able to help me. He was able to patch it. Great customer service and value! Prices are reasonable, not like other places where they try to overcharge (especially women). I will be back soon because my car needs an alignment. Thanks, Richard! read more

RTMotorworks - Auto Repair Near Me - Arcadia, California

I have been going to these guys for years (I have a 15 Subaru STI) really the only people I let touch my car. Super knowledgeable they know what they are doing highly recommend this place they also respond very fast communication is great. Huge thanks to Richard for taking care of my car! read more

You can always count on Richard and his team to take care of your vehicles! I've been taking my BMW to him since I moved to the area and decided to have him install a lift kit on my Tundra. Very reasonable price and his team even stayed open late to finish the job and waited for me to come pick it up that evening. Highly recommend this shop to anyone that owns Euro or Japanese vehicles. read more

RTMotorworks - Fox Lift kit install with new UCAs. - Auto Repair Near Me - Arcadia, California

Richard helped with my tires and TPMS, great quality work and reasonable $. Recommend!

Reached out for an installation of coilovers on my MX5. Installation was completed well and to my expectation. Will be coming again to tune my fitment once I get new wheels. I would definitely recommend. Market value price and quality work for the service requested! read more

RTMotorworks - Mazda Miata 2008 Before and after Tein Flex Z coilover - Auto Repair Near Me - Arcadia, California

Desperately needed an oil change and Richard texted back right away and responded in off hours! He's got a thriving business and was so put together I even asked if i could put my daughter's bf in touch with him bc of his interest in cars! Rare to see a young independent businessman so on top of things! He quoted me an hour, even though his lot was packed and got me in and out in just under that time. Plenty of nearby places - Starbucks, cafe, library to go wait if you don't want to stay in the seats he has outdoors for waiting. I definitely feel like he has just got a new client for life. read more

The Best Mechanic Experience I've Ever Had! Highly Recommend! ​I cannot recommend RT Motor Works highly enough. If you are looking for an honest, professional, and reliable mechanic, look no further. ​From the moment I called until the service was complete, the experience was absolutely fantastic. Richard, Stephen, and the entire team truly are the best. They are consistently professional and polite, which instantly makes the whole process stress-free. ​The The great service they provide is matched only by their fairness. They fixed my issue quickly, clearly explained what was done, and the prices were incredibly reasonable. It's rare to find a place that excels in both quality of work and customer care. ​If you need auto service, do yourself a favor and bring your vehicle to RT Motor Works. They've earned a customer for life! read more

This place is amazing!! After I got several quotes from many shops in the area RTMotorworks was very quick to reply, service, and get my car back the same day. Many shop told me 1-2 days but they told me 4hrs. My car runs great again and also found the reason why my AC wasn't blowing cool air!! Definitely recommend this place and come back for all my Audi needs!! read more

Car: 1997 BMW 328i Service: Oil Change I have been looking for a new place to service my car since my last places upped their prices to 170 for a basic oil change. I used yelp to send out multiple request for quotes and got many back. After looking at the reviews and comments i choose RTMotorworks. I spoke to Rick and he gave me a very good number for the service, said 1 hour and I was scheduled for the next day. After the less than hour service one of the techs, Kenny, told me the car was ready and answered any questions and concerns i had. Then when i paid i brought up some of the issues and got an estimate in less than a couple minutes. Also, on the way out Kenny noticed my reverse light was out. He replaced it quickly and it was free of charge. After getting home, i checked their work are and it was actually cleaner than when i brought it in. I am a very satisfied customer and recommend their services to anyone. TL:DR These guys provide good, clean quality work at a bargain place in short time and answer any questions you may have. read more

RTMotorworks - Auto Repair Near Me - Arcadia, California

Brought in my car and they diagnose and fixed it all in few hours. Shout out to Esteban. Would recommend to others.

Their customer service is top notch! I called and told Esteban that my car was making a weird clicking sound when idle and when I accelerated. He told me to stop by and he will take a quick look. Once I arrived, Esteban quickly determined that my engine needed oil badly. He said he can cut me in and helped me top it off. I also had my wipers replaced at the same time. I was in and out in under 40 mins. The prices are very reasonable and Esteban even gave me some tips on future maintenance since my car was pretty old. Next time I need anything done on my BMW, I will be sure to bring it over to RTMotorworks! read more

Was procrastinating with tire change so it turned into a sort of emergency on Friday... got the referral from my cousin and called RTMotorworks, Esteban was able to get the tires and squeezed me in the same day to have the work done. Very happy with the service. read more

Quality work from Richard and his team. Definitely a specialist for BMWs. I will definitely be going back. I had suspension done and other work done on my M3. read more

RTMotorworks - E46 M3 - Auto Repair Near Me - Arcadia, California

Easy to schedule. They do good work and they work fairly quickly. Fair price as well.

I took my Tesla for a tire patch repair, Richard was very responsive and his price was very reasonable, I would definitely recommend him.

Great work at a reasonable price. Richard/Esteban do quality work and i would highly recommend them.

Called this morning for a quote for my Subaru, and Esteban was very patient, kind and extremely knowledgeable. Highly recommend!