I texted to confirm the cost of an oil change. I provided the make, model, and year of my vehicle. I was quoted $91.95. I scheduled the service later. I took my vehicle in and they quoted a new price $100 HIGHER! I showed them the text message but they refused to honor the price. I'm editing my review. After I left, they dug in to find out what happened. They reached out to me. They found what happened, apologized, and made it right. I couldn't ask for a better resolution. I am often aware that mechanics could easily take advantage of me. This shop is honest, and does right by their customers. I will be back, and I encourage everyone to check them out. I have already told several people to give them a call. Thanks for your professionalism guys! read more

Very pleased with this place. They haven't finished my car yet but all in all the owner and all his wonderful employees know their stuff. It's a simple alignment to my 2022 Subaru WRZ but I'd trust them with my vehicle as they have the best services if you need maintenance. Great value as well. read more

RPM Auto Center - Auto Repair Near Me - Irwindale, California

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My appointment is 8:30am and I checked in at 8:15am. He said 1 hour. My car still waiting outside at 10:19AM. I asked again and he said need about 15 minutes to finish. I asked to give me the key. He said he could not because it was in shop. I pointed my car then he had to give me my key. Not suggest this store. Never come back again. read more

We took our car to the dealer. It turns out that RPM changed the compressor and expansion valve but the incorrect expansion valve. So I paid for them to "change something" but not fix it. Very disappointed because David only reached out to my husband after I posted the first review and not me--he's contacted me in the past. I just wish they had the self awareness and respect for their customers to admit they weren't fully certain on what was being fixed rather than charging me for literally no help at all. read more

Great experience every time I come with this crew. They work around your schedule. Very professional . Not to mention great job on whatever they do!!!! read more

I don't recommend this place it's a rip off they tell you it's going to cost 150.00 to tell you what's wrong with your car next thing u know your bill will be over 1000.00 don't do it . The only reason I'm giving it a star just so I can post this review read more

Late opening and no phone to communicate with so not sure if they have something. Drove from afar too.

Service quality is always top notch at RPM. Honest, reasonably priced service. Recommended additional services and repairs always offered. The only gripe I have with RPM (knocked off 1 star) is that even with appointments, the service takes a long time. Sometimes not starting work for 30-40 minutes after appointment time. However, the shop often offers rides home and even return rides back to the shop upon completion of service. I would still definitely recommend and return without hesitation. read more

I've been coming here for years. This place does not, I repeat, DOES NOT try to "NICKEL AND DIME" you. They are very straightforward on what is needed, what has been done, and what can be done in the future and their transparency is clearer than the United States govt itself. With that being said, this is the only place I will ever get my car serviced. Thank you read more

RPM Auto Center - Auto Repair Near Me - Irwindale, California

Michael and David are absolutely amazing to work with. They are honest, communicative, and take the time to explain everything clearly, which makes the entire process stress-free. They are plenty of other shops nearby but I drive the extra 20 mins to take my vehicles to RPM Auto. It's rare to find a shop that combines this level of craftsmanship with customer service you can genuinely trust. read more

RPM Auto Center - Take my truck to RPM for maintenance and mechanical needs so this truck can keep running until I can hand it down to my son - Auto Repair Near Me - Irwindale, California

Great service / with transportation to home. Recommend you use and trust them. I have been using them for years on 3 cars.

Ive been going here for 3 years and I can speak highly of David and Mike the owner. I highly suggest you work with those 2 specifically as they really care about your happiness. If you have any issues at all they are always easy to communicate with. Not many shops you can trust these days so its great I can rely on them and know im not getting scammed like some other shops. They even do teslas. looking forward to seeing them again! read more

***WOMEN BEWARE!!!*** My mom took her car here to get diagnostics done for an issue on her car these LIARS told her she needed new brakes. She literally had them done 2 days before she had went there. Don't trust this place! They are just trying to rip off unsuspecting people. read more

RPM kept me informed every step of the way during a stressful and big repair job. They provided documentation i need to support following up with my vehicle care. Steven and David were great, this shop communicates and keeps the customer informed and actually shows you what's wrong, what's getting fixed and the costs. read more

Booked my appointment with RPM and the were Super professional and kind. Will recommend to everyone and the value outstanding.

Highly recommend! Super friendly, professional, honest work at fair prices. Have been going for some years; won't go anywhere else.

David is a stand up guy and they've been helping me with any car issues I've had. I can always rely on the guys here for their experience and honesty. read more

I took my car to the store because the check engine light was on in the morning and I only can make appointment with dealer in two days. David told me that I shouldn't drive the car because it would damage the engine. After that, he said that the spark plugs need to be replaced. He said I shouldn't do the oil change every 10,000 miles. That's all wrong actually. I did oil change every 5000 miles in the dealer. My car is still under the warranty. The way he pushes me to do the work in the store. Also $200 per hour for the labor? You already charge me 1 hour labor for the testing car, 1 hour for the air inductions service, plus 7.5 for the spark plugs work for the same day?? Ridiculous. I go to the dealer wouldn't be so expensive. Also, dealer would ask me if I would like to do which services and parts. You take advantage of me. I believe it's NOT just me. Yes. You make money from me but you would lose customers. read more

Thorough communication and great customer service. They even checked in to make sure the car was running smoothly a few days after it left the shop read more

This is my second time using RPM Auto to service my vehicle and I can not be happier. David is a super cool guy and will always shoot you straight with any necessary repairs your vehicle may need. RPM will be my mechanics from here on out. read more

Excellent service. Thorough inspection of my vehicle. Very friendly staff. Will definitely come back.

Long overdue but not forgotten. I had my tires replaced at RPM Auto Center in late October. The owner, Mike and his staff (Teddy and David) were super helpful, informative, and kind. Got all four wheels replaced, balanced at the same time. I'd highly recommend RPM Auto Center for anyone who's looking for honest service at a reasonable price point. I'd a great experience here and will be back again. read more

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Highly recommend. They were honest about pricing and helped me out when the dealership tried to over charge me. They provide rides too and are very friendly. read more

Great friendly service. They were busy but offered to drop me off rather than wait. And they delivered my car to me when the work was completed. Super convenient. Very helpful and informative with reasonable rates. Thank you. read more

Been coming to RPM Auto Center for over 2 years now. I have two older vehicles so I don't like to take them to the dealer because they charge so much. At RPM I have always been treated well, they always thoroughly check for problems when I have any issues and don't try to up sell any repairs unless it is necessary. Mike, Teddy and David are awesome guys that will take care of you and whatever your auto needs. Another plus for coming to RPM, is that they offer you a ride home and even pick you up and drive you back to the shop if you need to leave. So grateful to Kyle, who drove me home and picked me up because I live about 10 miles away. They were so kind to offer this perk. read more

RPM is great. They have always been fair and fast. They are always able to get us in quickly. the prices are affordable.

Great and efficient service also very reasonably priced. The employees they are very helpful and understanding..

Very reliable repair shop... i would recommend this shop to everyone... honest and does not waste your money . Will have all my services done here read more

PLEASE READ. SAVE MONEY. New fuel injectors, installed: RPM Auto Center: $2800 3 other local auto shops quoted me: $1200 Check out my estimate, I uploaded a photo. They charged me $166.00 for "diagnostic analysis with testing equipment". They basically just checked for any check engine codes and visually checked my spark plugs. No idea how, but this took over an hour. After the "analysis" they quoted me $2856 parts and labor for repairs. I declined and decided to shop around and get opinions from other local mechanics. I visited 3 other shops, they all quoted me less than half, around $1200 with one year warranty. The other auto shops also didn't charge me for a proper diagnostic analysis that was much quicker as well. They couldn't believe the pricing I received from RPM Auto Center. I also asked the service representative at RPM Auto Center, how many hours of labor is charged for this job? He answered that it's at least a 7 hour job. The other local auto shops that I visited all confirmed that it is in fact, at most, a 2 hour job. Apparently swindling customers and misinformation is how they do business at RPM Auto Center. Hopefully you read this review and take your business elsewhere. Using the yelp projects feature I was able to request a quote and find other reputable mechanics that don't gouge their customers. read more

RPM Auto Center - My estimate, crazy prices. - Auto Repair Near Me - Irwindale, California

This is the only spot I come to for my alignment, and they always notify me immediately if they see something that's of concern, not only for my safety but the longevity of my vehicles. Thanks again for the owner and staff for taking care of my Acuras. I'll be back again soon. read more

Excellent service very helpful and knowledgeable. I was a wreck when I went in David was very helpful I felt at ease and comfortable. The price was very reasonable for the work that needs to be done. Thank you all so much... read more

Great customer service great prices had both of my Porsche tires mounted balance and alignment. All done in a timely manner

Recommendation for RPM Auto Center, Irwindale My experience was excellent at RPM. I was treated very well there. Teddy (the owner) was so patient and explained things in ways I could really understand. The prices were way less than the dealership quoted me for the same work. When I jammed my seatbelt and couldn't get it to release, I came back the next day and Teddy fixed it for me--he didn't even charge me. I felt spared from having to buy a whole new seatbelt. Kyle even gave me a ride home, and he made it a lovely ride. He laughed at my jokes, which is unusual these days, and it made me feel cared for. I highly recommend RPM Auto Works, especially for seniors. RPM goRS above and beyond with fairness, kindness, and professionalism. read more

The RPM team did an amazing job at getting my oil check taken care of. They've got great prices, and are super quick. If you're in a rush, I recommend making an appointment. But, they have a good waiting area and a nearby gas station if you need a quick bite/caffeine fix. I also appreciate that David checked in via text to make sure everything was running well. read more

Needed oil change and transmission service. Chalked out your website and read reviews which were positive. So I de coded to give you guys a shot. Pricing was great and service was friendly and quick. Total time was about an hour and half in and out I was very satisfied with the entire experience. Will definitely bring my vehicles here going forward. read more

My past 2 experiences here have been awful and I will never be coming back. I usually work on my own car but went here a few months ago to do some services as I did not have the time. It was okay pricing back then but they reinstalled my under guard tray incorrectly and caused me to bend it on my drive back as I went over a bump. I immediately knew what it was and went under the car to confirm it. I gave them the benefit of the doubt as I didn't not feel like complaining I'm not the one to write reviews, especially not a bad one, but my last time here really pushed me over the edge. I went in for a diagnostic to make sure my suspicion of the noise in my car was correct. I was not planning on doing the service there, however, once I heard the price I was even more sure of my decision and knew that I would never come back again. I was quoted $3k to change all 3 motor mounts. I understand if the OEM parts were to cost them $1500, but an additional $1500 in labor is absurd when it took me 2 hours to change them myself. Heck, even $1000 in labor for this job would've been insane. To top it all off, they completely forgot to reinstall my under guard tray this time and I only noticed once I went under the car to replace my rear mount. Safe to say I will never be coming back here and would not recommend this place to anyone. read more

Dave and his team are always great. They have upfront pricing and detailed repair quotes before work begins. And he's always followed up with us to make sure everything stays okay. read more

I went in to get an oil change for my car, Toyota Prius Prime 2020. I saw this place because of the coupon deal they had and the many good reviews I saw. Everyone was nice and I got my car done fairly quick. When it was time to pay, they suggested some additional services that I felt wasn't right. They didn't try to push it too much and respected my decision to decline it. I went to check out my wiper blades because of the suggestion to replace them. I had them replaced two months ago and it barely rain in the past two months so the use of the wiper blades were rare. I noticed it was pulled apart on the bottom. Whenever I used my wipers to clean my windows with the windshield washer fluid it was perfectly fine. However now when I use my wiper the part that is pulled is extremely noticeable. I believe they pulled it apart after I came in with my oil change. Then I checked under my hood to see what they did and then my cap was completely gone. I called them and they told me to bring it in. I noticed they lifted my car to see if it fell or got loose. But it turns out the person just left it on the shelf. I got my cap back so and they were nice about it. They gave me a 8$ value car wash (eh) as their way of saying sorry. So they get an extra star. This was my first time coming here and probably my last. If I completely trusted them and walked away from my car without checking, my engine could have been damaged. Especially since I don't check under my hood often so I wouldn't have never known that I was missing an oil cap. Also they suggested a transmission and break fluid change which I did in March 26, 2024 this year. It was strange they suggested this and it makes me wonder if they really did check if I needed the change or they were trying to upsell. You can decide for yourself because I'm not coming back to check with them. If you are reading this please always make sure to check your car after any job to see if they did it properly. read more

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Brian did a diagnostic on my wrx. It was a check engine light, misfire code issue. I replaced a few obvious items myself hoping it was a spark plug or coil. Instead of continuing to throw money at it I brought it to rpm. He did compression on smoke tests leading him to believe it was a leaking intake or exhaust valve issue. I did the job of having the heads repaired myself which was within my ability and saved me labor costs which I used to replace the clutch and dress up the engine with upgraded silicone hoses. If I couldn't have done the heads myself I would for sure had them do it. Based on the quote he gave me for the work I would say it was fair. It was a lot of work. Thank you for keeping me from chasing my tail, throwing parts on that we're not broken and probably junking the car. read more

David was great. Although my first patch didn't stick because of a second punchers I took it back and he took care of it. He found and patch up the secondary punchers. He made sure it work by holding the car for half a day and made sure it wasn't leaking air again. Very professional transaction overall. Would definitely come back! read more

RPM Auto Center - Auto Repair Near Me - Irwindale, California

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