Great experience getting a Livescan. Highly recommend this location. Service was top notch! Super…read moreeasy, no wait when I went midday, took less than 10 min and that included paying. Low service cost. Plus, I was able to pay with a credit card.

We shipped a computer and display. They looked up the best price and gave us a great deal. Thank…read moreyou! You made our kid's Christmas.

I have never ever experience better customer service at any postal services besides here!! All…read morestaff are super friendly, and go above and beyond to assisting you despite a busy day. You can definitely tell that the staff pack your packages with lots of care, and ensure that the package will endure the transport. I had dropped off plenty packages with cracked packing, and the staff will assist me with securing the packing much better. I have been coming here since 3-4 years, and would always go out my way to make my package returns at this location! Additionally, there is a self service scanner that helps expedite the process. Love love love the location and staff here!! :)

This UPS store has the best customer service . No matter which person helps you . They are always…read moreso kind and nice . I been coming to this store for years and they are so kind . My favorite UPS store. Each one is always so fast and helpful. I usually come here once a week and the customer service never seems to disappoint me.

What a professional staff! Jonathan was extremely helpful with my request!…read moreA gentleman indeed!

I am happy with the service provided from this location. If i lived closer I'd go more often for my…read morebusiness needs. Bryan help out for my printing, and speedy service. Check them out.

This is the easiest process I've ever been through from start to finish I was perfectly taken care…read moreof ! the least intimidating process a well. very sweet and professional service from Dhanushka both times I've been in here. I appreciate your kindness and effortlessly helpful nature. The only place I ever want to take my mail to ! (:

I have to regularly send packages overseas to Bangladesh and Dhanushka has been a lifesaver! I can…read morehead over there, he place the documents in an envelope and type up a mailing label after verifying my address and then send me a text when the envelope has been picked up by DHL. This level of customer service is hard fo find and worth every penny for the important documents that I have to send overseas. I trust them to handle this important job. Dhanushka is so helpful and kind and I feel lucky to have found this mailing office.

1130 am, Sunday, April 12, 2026…read more Amazing experience! I'm so thankful you're open on Sundays! You accept Amazon returns too as you did before Amazon Fresh markets even existed. Very friendly customer service. My Amazon QR code was ready for scanning. Being prepared made the process smooth. This is my preferred UPS Store.

DO NOT GO HERE FOR PASSPORT PHOTOS. I had three sets of passport photos taken here, and all of…read morethem were out of spec per the passport officer and one was rejected. Since two of them were minors, I had to take them out of school for the passport appointment. Since it wasn't feasible to take them out of school again and schedule another appointment, I opted to get the photo retaken at the office. I reached out to get a refund on the rejected photo, but received a "Sorry for the inconvenience, but we can't provide a refund..." response. Sure, they did offer to retake the photo or credit for another passport photo, but it's just not feasible nor does it make sense. What should someone do? Take more time off work/school to attend another appointment due to the product provided being sub par? Not a bad place to ship packages or have a mailbox, but their customer service has zero compassion.

Outstanding service from start to finish. Super helpful, easy to work with, and genuinely cares…read moreabout her customers. Great owner, highly recommend!!!

This is my favorite place to drop off prepaid packages & send out my own packages for my home…read morebusiness

Awesome experience with these guys, super easy to work with and a great source of knowledge for…read moreyour shipping needs. As someone who rarely ever ships anything, this is the perfect place to go. They just helped me ship out a golf club and it couldn't have been a more pleasant experience. Will absolutely be back!

The service I received from Gabriel was what should be Customer Service should be but is rarely…read moreavailable today!! I shipped a care package to my daughter, who is studying in Berlin. Shipping anything today has become so expensive with any carrier, so he advised the most efficient shipper that would deliver in the most reasonable amount of time. Pak Mail has secured my loyalty as my go-to shipper!!

Convenient location for me. It's a very small store next to…read morea Hawaiian food place by TJ side. It's crazy packed with packages everywhere during the holidays. Had me worried a bit but the guy working there was courteous and my package was safe. Hours are a little bit of a struggle for me that's why I mostly use another courier.

This associates at this location are speedy and efficient. I appreciate being able to get in and…read moreout quickly with my packages with friendly service. I use it solely for online purchase pickups.

I blew into Diamond Bar Mail N More today, Saturday, at 5 minutes before closing with two packages…read moreto have labels created and shipped. Calvin, the customer service representative, was so kind and patient me in getting the information he needed as the clock kept ticking. I was completely ignorant of the UPS shipping procedures but Calvin showed no signs of the exasperating circumstances. He completed all of the processes and thanked me for my business. What a great guy! I'll be back.

Terrible service, rude guy working can't handle more than one customer at a time. I wanted to drop…read moreoff a FedEx package since they advertise that they are an authorized FedEx ship center. Well, the guy basically didn't want my "business" because return shipping was already paid for and all I wanted was to drop it off. The damn nerve of him to give me attitude and say he was doing me a favor. I took my package back and went to the real FedEx location. I do not recommend anyone to come here or use their services.

I am very glad that I decided to come here for my live scan. You don't need an appointment and can…read moredrop in. The gentleman that helps me today was very friendly and was very efficient with his time. Upon arrival, the store is very clean and well kept. Service was great and efficient.

I have been visiting this place for years, here you can request your po box, live scan, duplicate…read morekeys, envelopes, pins, money remittances, parcel, notary, passport photos, shredding, printing, and general office supplies. The manager Alicia is a sweetheart and super professional, quick to help and advise you. The schedule from Monday to friday 9 am to 6, Saturday 9 am to 2 pm. If you want call for an appointment. Outside there is a lot of parking because it is in a shopping mall. And very affordable prices. I definitely recommend this place to you.