2 hours to get a burger and fries. Went there tonight with my coworkers. I made a reservation for the 5 of us. We arrived and they did not have a table for us. They asked if we would be ok sitting outside, and at first we were fine with it. Then it started to rain. I asked our server if we could move to a table inside she told me inside tables were for people with reservations. I told her we did have a reservation. We obviously weren't going to just sit outside in the rain. I then went back to the front of the restaurant and asked them if we could take one of the several empty booths. I'm not sure what I was told exactly but it was along the lines of "if you really want to come inside and you can find a table, then fine". Did I mention it was raining and by this point of time there was lightning and thunder. We then sit in a booth. It was obvious that the waitress that was manning that section didn't want us moving there. Somehow we ended up with our original waitress. They brought our food, but it wasn't ours. I'm not sure if our order was placed. Our waitress came back several times to tell us that our food would be coming out soon. Our reservation was for 7:15pm. We didn't get our meals until close to 9pm. I think everyone's meals were okay, but the fries were cold. When we got to the restaurant, we were looking forward to dessert, but the entire experience was exhausting. We received our bills and they were all wrong. Then their machine would not accept our credit cards because they take a pin. This will go down as the worst restaurant experience ever. Which is sad. We're from out of town and ate here last year and it was wonderful. We made an effort to eat there again because last year it was excellent. Maybe it was just a bad day, or a bad server, but I don't think I'll come back next year when I'm in town. read more

Reminds me of Texas Roadhouse, but a nicer feel and better looking. There's huge portions of food at the Rustic, located in Uptown. Appetizers and courses could all be shared. Ingredients and beer are all local from Texas and all the other drinks are Texas spirited. There's a spacious backyard with a stage and live music every day. I went on a Thursday night and don't care for live music because they're usually mediocre quality, but the band I heard played bangers, were actually good musicians, and I enjoyed my night there. Check online for their music and events, weekends are usually hectic and good for game watching If you love Texas, you'll love The Rustic. read more

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Great environment , great food , great prices !! Love this place . Great for big groups and kids too .

This is such a great venue. It is the perfect place to celebrate a birthday, go out for Friday night, or catch a Happy Hour. Speaking of Happy Hour, they have a unique system I've never seen before. $3 drinks at 3pm, $4 drinks at 4pm, and $5 drinks at 5pm. Specials end at 6. It's a shame that the Happy Hour ends kind of early though. I'm used to Happy Hours which go until 7 or sometimes even 7:30. The food was pretty good, BUT they did overcook our Ribeye. We ordered it medium rare, but it came out to be more medium well. This is my only reason for docking a star. Other wise, I thought all the other food was great and the service was excellent. The manager came out and welcomed us to his restaurant since it was our first time. That kind of personalization is always appreciated. read more

The Rustic - Chips and queso - New American Near Me - Dallas, Texas

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This place is a great spot for a fun evening during the summer. Pros: + Fun instagram photos + Great burgers and veggie options + Friendly staff + Plenty of places to just sit in the back and grab a drink if you're not in the mood for a full meal + Live bands Cons: - Limited food options - Can get extremely hot in the evenings read more

Late Night, Saturday Night! There on a cool and breezy night, warmed by the fire, drinking Texas beers, and listening to live music at The Rustic's enormous yet intimate backyard. Ahhh, that's life! CHEERS! read more

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I enjoyed the Rustic. It was my first time in, didn't look like they accepted reservations online so walked in and got a table no problem on a Saturday afternoon. They have indoor and outdoor seating. The place was full so we didn't see our waiter often. The food was good though. Chipotle Salmon burger was definitely a good call! It was my first time seeing this on a menu it was great. The brisket Tacos were decent but the meat was kind of dry. Would be better with an oil or sauce on the side, you pretty much just get meat and a tortilla. Daily happy hour was cool, loved the legendary margarita. read more

The Rustic - Legendary Margarita (daily happy hour!) - New American Near Me - Dallas, Texas

What an amazing venue with good food, great ambiance & good service. We ordered the Joe Leo family style tacos of carnitas & brisket. They were absolutely amazing with a great flavor on both the meats. The sauce served with them was delicious & not too hot or spicy. We ordered a side of potato salad & that was good too, unique combo of sweet & dill flavors on it. We decided to try the frozen Moscow mules & that was the least favorite part of our meal. They were a bit too sweet or strong so the lime flavor. Very crowded on a Friday night but be patient as seats for two can be found quickly with the family style seating. Live music starts at 9:30. read more

Recently had Sunday brunch with a friend. The brunch menu is limited to a family style option but it was plenty of food and everything was great! They also offer ala carte sandwiches at brunch time. The space is loud, especially when the Cowboys game started but it was easy to have a conversation at our small table. The only complaint was the service. Most of the tables around us had active responsive servers but we didn't receive any service, not even water. We asked another server to assist us, and he brought the manager over who eventually got our server. All in all, will definitely return. read more

Went for the very first time last night to The Rustic, was very slow for a Saturday night not even a wait for a table. We are seated outside and I wish I was exaggerating, it took us 20 minutes to get greeted by a server, and another 20 minutes to even get started on drinks. When our server finally took time we decided to order all of our food at once. We ordered 2 appetizers, one came out before the other. The a queso was very good and so were the spicy onion rings, it was a good snack waiting 30 minutes for our burger that actually came out wrong, so we sent it back and didn't even eat another because we didn't feel like waiting another long period of time. Overall experience was a 3/10 and the food itself after waiting so long was a 4/10. Will not be returning. read more

I loved this place. Food was 10/10, our server was great & the first portions were great too. Only thing I didn't like was the jalapeño shot, mainly bc I don't like jalapeños & it was REALLY SPICY . Can't wait to go back here. Oh, also the lemon drops were really good too! read more

The Rustic - CHICKEN TINGA - New American Near Me - Dallas, Texas

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GET THE BEER CAN CHICKEN! That's all I have to say lol. Soooo good, tender and juicy. The margaritas will get you going!!! Such a nice lax place with good food. Wish there were more substitutes or options to some of the apps and entrees. read more

Service is very important to me and here don't expect to get good service. Our server was so rude. Food came and not what we ordered. We asked about it and he replied, I sent it how you asked. AND walked away. Never going back. read more

Great environment. Good drinks. Questionable food. Ordered the dip and it tasted like liquid smoke. Try something else do not order this. read more

The Rustic - SMOKED DIP DUO - New American Near Me - Dallas, Texas

We decided on visiting The Rustic because we wanted to visit a "Gastropub" and The Rustic's beer menu was a definite hook, with 40 - Yes, FORTY - different beers on tap! This was my only visit to The Rustic, but I have a strong sense that their food quality is consistent. Probably because all plates were presented exceptionally well and the feedback from everyone at our table was that the food tasted great. As "sharables,", our table ordered the Wood-grilled Artichoke, Chorizo Empanadas, Wild Boar Meatballs, and Cracklin' Deviled Eggs. Everything was really delish, but our least favorite was the Artichoke, our favorite was the Deviled Eggs... You MUST try the Deviled Eggs - OMG!!! For entrees we had the Center-cut Ribeye, the Chipotle Salmon Burger, the Drunk Chic (Beer-can Chicken), the Rustic Burger, and Pecan-crusted Striped Bass. There was also a Bleu Cheese Wedge Salad and House Salad had. Absolutely no complaints! So on all food presentation and quality, and Ice-Cold Beer... FIVE Solid Stars *****! There were a couple of things, however, that should be noted and, for me, reduce my rating to 4+ on the Yelp* rating scale. In no particular order: pricing for entrees is probably 25% over what I would consider a value, with all things considered; while there are a plethora of choices for beer, there are significant limitations on brands of hard liquor stocked at The Rustic and lastly; once the live band began playing, the playback music over the speakers inside the restaurant should have been silenced, but wasn't. The restaurant is clean and has a great, "rustic" industrial vibe and the staff at The Rustic were friendly and attentive. The men's restroom was clean and well-stocked, which is always a plus! All things considered, I would definitely visit The Rustic again, but I would probably plan on cold beer on tap, a salad, and an appetizer. Of course, if money is no object, then their entrees are an absolute must as well! Regardless of what you're in the mood for, I'm certain you will find it at The Rustic! Eat well. Be well. Cheers! read more

Great atmosphere, great live music and great service! The food and drinks are always great at the Rustic! And we love during the day it's kid friendly!! read more

We at the Rustic and our waiter SUCKS! She mentioned we should leave 3 times. When she brought our drinks she asked did we want to cash out. All this to say she didn't want us here. Here name is Lyndsay. ‍ read more

Hard to get seating, I will say for food, spicy chicken sandwich, and the brisket quesadillas are highly recommended. I tried the crawfish when it was their Mardi Gras event. I don't really recommend that. Besides, that good drinks read more

We went to the Rustic this Saturday to celebrate a late Father's Day for my father in law. After we were seated, my husband found his stool was very wobbly, so he tried to switch the one near the bar, which has no one sat on or near it. Then a waitress stoped him with some unpleasant attitude saying that we cannot move/switch the stool. Then the waitress just walked away. So all the stools in this restaurant are the same, same height and some color. Anyways, we waited for another waitress and asked her if she could help us to change a stool for us. She said you cannot switch it and saying they're all wobbly....this makes no sense . If they are all bad in the same way, why keep them for the customers and why they can't be switched. Later, an nice lady sat next to our table kindly offered her extra stool for us to switch. And after that, one of the waitresses came to our table again, told us again that we cannot switch the stool. We explained it's just the one next to our table, and the lady sat there said it's ok. Other than that ridiculous drama, the food was fine, and the rustic country style decor and vide was nice. If I had another chance to visit this restaurant (which I may not), finger-crossed I could get an not wobbly stool. read more

Headed over to The Rustic this past Saturday to try their brunch special for the first time! Here, brunch works by paying $17.95/person and then receiving a variety of dishes to try. We were able to get a fruit and cheese platter, avocado toast, polenta, friend chicken, bacon/sausage, donuts, French toast, an egg frittata and perhaps some other small dishes that I've forgotten! The frittata and polenta were the stars of the show -- decently sized portions for a sampler, flavorful, and perfectly cooked. We also enjoyed some of the cheeses on the fruit and cheese platter. Though the individual servings of each dish might look small, we left feeling pretty stuffed and still had food left over! Also, we were able to enjoy some live music throughout our brunch and the ambience was great for a weekend brunch spot. Protip: this place is outdoors but not dog friendly, so make sure to leave your pets at homem read more

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Absolutely horrible experience. Here for a going away party, now immediately leaving. It is 93 out, it's 2:47pm and the doors are open. No Ac. Ppl inside are sweating, the MOD, Eric refuses to close the door. Although I understand this is an outdoor/indoor venue, he made it crystal clear they do not care about customers. Even the assistant manager was sweating down his face as he came to tell us that Eric refuses to adjust the AC or doors. read more

Felecia was fantastic. Very attentive and fun and knowledgeable! Food was delish! We'll definitely go back to visit her!

I have always loved coming to the Rustic for brunch. They have changed their brunch menu yet again and it's just not quite as good as it used to be. They got rid of the cheesy/jalapeno hashbrowns and replaced them with potato halves that just don't compare. They also got rid of the cheese platter and now its just fruit. They have a new cucumber jicama salad which just doesn't flow with the rest of the brunch options. I loved the light they used to do. They also started doing peppered bacon which I prefer a plain bacon or sweet bacon especially when you already have the heat from the fried chicken. One thing they did change which I liked was the new migas egg dish. That had great flavor. Overall the brunch is still good but why mess with a good thing. read more

It's across the street from where I work and I've been wanting to try it. My mom came to town and I took her, we thought it was...ok. read more

The Rustic - Chicken Tinga - New American Near Me - Dallas, Texas

Ambience: 10 - love the outdoor area here. Plenty of outdoor seating and a stage which had live music playing Menu selection: 9 - large menu with plenty of variety Food: 6 - the food was alright, fries were so incredibly salty Service: 6 - the place was really busy and the tables have a button to call the server read more

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First let me say $15 onion rings are excessive. We ended up there on a Thursday night - two Mom 's and our 2 teen daughters just wanting to try out the place for dinner. Our server could NOT have made it any more obvious that she did NOT want to wait on us. She was put out by every single thing we asked for.... And I mean not ONE smile... And not even ONE "You're welcome" to our "Thank you" for every single request. It was painful. The food was okay. My friend got Mac n cheese and it was really good. Everything else was overpriced and delivered with the worst attitude. We will not be back. read more

The Rustic - Receipt from a Thursday night - New American Near Me - Dallas, Texas

We had a large group (volleyball team and parents) with two large tables (players table and parents table) of 12 outside. It was a perfect venue for our large group...outside during sunset/live band/cornhole. The food was delicious, especially the smoked cheese and chips, brisket tacos and grilled artichokes. The presentation of the beer can chicken was neat, but the chicken was a bit dry. The drinks were creative, tasty and strong! The only thing I would ask for differently is if the staff could do more than 3 checks for the two tables of 12. I'm sure they get large groups often, and usually when we dine out with any sport teams we would have the child tell the server their jersey number, then the server can pair the jersey number's order to the corresponding parent. So, in our case it would have only been six checks for our entire group. It's a wonderful service to diners in large groups that makes a huge difference in our experiences and keeps us coming back, and recommending it hands down to any other large groups. read more

Large venue with a variety of food and drink options. They have an indoor and outdoor area. Indoor area seating can be reserved, and outdoor is first come first serve. Unfortunately, I was very disappointed by the value of the drinks. See the photo-- I ordered a Frose, and the glass came half filled. I asked about it and it is apparently the new standard 6 oz of Frose they serve now..... it's different from the previous pictures. read more

The Rustic - This is the 6 oz of Frose that I have not drank at all yet. They set a new standard for how much they're filling the glass, I guess.... - New American Near Me - Dallas, Texas

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I came here for brunch but was only in the mood for drinking and a salad. I did however have a small bite of my friends brunch, which they serve in a family style. The place was spacious in and out, and of course packed. We had a table out in the patio. Ambience is fun, loud, with live music. Our server was friendly I ordered 2 Mimosa carafe's, which were $12.95. The amount of juice they give you per carafe is almost insulting. (Less than half of your glass) I know you can ask for more but when it's Sunday brunch, you will be waiting a while..... Whatever, I ended up drinking just champagne minus my first glass. Outcome was me leaving extra Litly happy lol... The Shrimp and Avocado salad I ordered was just phenomenal. Full of freshness and just enough acidity but what made it for me, were the jicama in it. They were also generous with the amount of shrimps and avocado the salad had. The avocados were perfect ripe, smooth, and yummy. It's definitely a place to go to if you like the southern aesthetic and music. read more

The Rustic - Shrimp and Avocado salad - New American Near Me - Dallas, Texas

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It was a double-date brunch and we met there at noon. The parking situation is not the best seeing as the lot seems to always be packed with several cars circling the lot like sharks, just waiting for a spot to open up. My lack of patience had me ejecting my passenger to go put our names on the list while I went to seek parking elsewhere. The lot across the street is pretty big, but belongs to another business and had many signs informing parkers that our cars would be towed. Found a spot along the street which was absolutely free of charge and pretty close to the restaurant. We had to wait maybe a half hour for a table and got seated outside. The grounds and seating area are really nice. Super spacious, vast outdoor seating and a large elevated stage where a band sang to us almost the whole time we were there. The setting is indeed very rustic, complete with the plates we ate out of. We all ordered brunch which is a pretty good deal for the price. You get so many different things (spicy chicken, sausage, bacon, grit cake with gravy, frittata, french toast, donuts, salad, an assortment of cheese and crackers, etc.) that when I had first looked at the menu, I thought it was a buffet. EVERYTHING tasted AMAZING (except the goat cheese, which for me is a personal problem because I don't like goat cheese). I had the carafe of OJ mimosas as well and it was so awesome because it looked like a whole jug of bubbly with a small glass of OJ - you'll get no complaints from me! The only thing about the outdoor seating at brunch-time is that even though the tables all have umbrellas, if the sun is in the sky at an angle you get zero shade - which is pretty nice... for a little while, then you start to roast especially if you put lotion on that day. But really that was the only thing. Otherwise, I'm already planning a repeat trip. read more

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Not accommodating to service animals. Outside seating poorly planned, no sun cover. Over priced menu for what you're getting.

Came here thinking it was going to be a country party vibe but it was just a regular restaurant with very very good food! I really liked the mexican bbw fusion they had! We tried the tamales, cactus fries and brisket tacos. Everything was delicious but the brisket meat was out of this world! Amazing choice for the tamales & tacos! read more

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Very cool & awesome place! Would diffidently come back too hangout & get some drinks. -The Brunch is family style which is very nice & cool. Unfortunately on New Years Day it wasn't that warm mainly okay food. -The service was okay, I understand it was New Years Day, and it was very busy. I hope I return it will be better. Good thing is... -Good outdoor patio with heaters & plenty of space -Family Style Brunch -Good staff -Music entertainment -Spacious, COVID safe and very clean read more

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If you're looking for a place to go that is *actually* good for groups and applies policies consistently, I suggest you look elsewhere. Every time I've been to the Rustic, it was as part of a group of 10 or more, on at least 6 to 7 different checks, and there was never an issue. Yesterday, however, as a group of seven who needed five checks, our server said that he could only do three checks. Either the policy has changed since March, or he lied to us--and my guess that it's the latter. I've spent years in food service and I know that it isn't difficult to split checks. Also, calling and speaking with someone to make a reservation is impossible due to the background noise. Like you literally cannot hear the person on the other end, and frankly they sound like they don't want to talk to you anyway. In short: Mediocre food, not accommodating to groups, and communication is abysmal. read more

Amazing place for a long brunch with the girls! The Jam & Toast brunch menu is perfect for the decision fatigued. Thank you Tommy for your service. read more

The Rustic - Great outdoor space and room for kids to run, if you want/need that. - New American Near Me - Dallas, Texas

Came for Mother's Day brunch. The brunch food was okay. The service was horrible. My husband and I received our food (and our daughter did not)and after waiting for quite some time(the server never came back after she took our order to see if we needed anything)we finally got her attention and asked her about my daughters meal. Apparently she didn't put the order in. By the time she received her meal my husband and I were done. The server never came by to refill drinks and we basically had to flag her down to get our check. The restaurant itself has a cool vibe to it with the rustic decor and live music. I would try it again to see if this was an off day regarding the food and service. read more

great food!! great service!! all around great atmosphere! my family and i always enjoy coming here

Service was good. Food was amazing and ambiance was nice and relaxing. It was worth the drive. read more

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Impeccable service!! Almost too fast with the drinks. Came in the clutch when needed most.

Alejandro was amazing! Excellent service!! Food and drinks were amazing. And the live music was incredible. Will definitely be back!