The food quality at Firehouse Subs was fine -- no complaints there. Unfortunately, everything else…read moreabout the experience was unacceptable. The staff's behavior was shockingly unprofessional. Employees were loudly swearing and openly talking negatively about customers where everyone in the dining area could clearly hear. It created an uncomfortable and awkward environment. Operationally, it was just as bad. They waited until our subs were completely finished -- and getting cold -- before even starting the fries. Basic timing and coordination seemed nonexistent. On top of that, I witnessed employees punching in coworkers over the phone who were apparently late to work, which raises serious concerns about integrity and management. The dining area was also dirty, with tables that hadn't been wiped down. Again, the food itself was fine. But professionalism does not exist here. I won't be returning.

I went into the store at 6pm today, the store closes at 9pm. The entire staff had terrible…read moreattitudes and complained every time a customer walked in. I waited 25 minutes for my order for it to still be cold. Terrible service. Save your time and money.

This is the WORST location. I came into the store at my pickup time and was told they didn't…read morereceive the ticket. They started my order when I got there so I figured it 's all good because it'll be even more delicious..NOPE. I got 2 sandwiches and both were extremely soggy and inedible. Drenched in fact! I rate it 0 out of 10 wouldn't not recommend and will never go back again.

Love the food but 1. They are always out of ice? 2. They are not welcoming at this location. They…read morewill tell you how busy they are and try to get you to turn away and they also just aren't very friendly and talk amongst themselves vs talk to you. The girl said to me like 3 times "there is like 7 orders ahead of you." like I politely said the first time, I am fine with that. Keep in mind I was the only one in the store lol.

7:30ish on Saturday, October 12, we had the absolute pleasure of stopping at this location. There…read morewere the most adorably sweet workers there tonight. The food was great, as expected, but the service was impeccable. We had already discussed at our table how great our experience was but it was proven when we had to watch an extremely rude man act like a jerk. The young man working was so respectful and handled it with such grace. If we lived here, we would certainly be back often. The restaurant was clean and quiet. It was delightful. Except that man. He wasn't delightful.

This entire chain is a hit-or-miss with me. (Mostly miss)…read moreThe bread is always bland, tough to bite off and chew, and quite literally sharp around the edges. The meat is kind of gross. And everything lacks flavor. It is usually fast, and it does smell good in there, I'll give them that. But all in all, it's not my favorite sandwich shop.

I always see Zeros, but I've never been inside. It never looks like anyones inside. But today I…read moredecided to check them out. When walked in they seemed busy making orders, but it wasn't many people inside, so the wait wasn't to long. The very nice lady at the register who looked like Viola Davis the actress smiled and said hi. This lady was a sweet heart, so nice and friendly. She helped me pick a sandwich and we chatted briefly. She definitely made me feel welcomed!! Her service was 5 stars by itself!! They sell hot and cold subs, fries, pizza, and etc. The prices are pretty reasonable. I got a small cheese steak sub, fries, and a cup of ice for about $12. The sub was filling, a small was just enough for me. It could have stood to have a little seasoning because it was slightly bland, but still a decent sub. The fries were hot and fresh. They were only $2 which is great. I thought I read the price wrong. Lol. The ice is a ice lovers dream. The kind of ice you can chew. Even smaller than Sonic's ice.. Omg. I want a whole bag. Lol. 5 stars for the ice. Lol. They have plenty of seating inside and even a few arcade games. The decor is dated, I felt like I walked into a 2001 time portal. So I hesitated to sit down at first because some of the cloth on the seats look like they'll make your booty itch!! Lol. They had some stains and whatnot!! l'll probably return to try other sandwiches and their pizza . Check them out!!

Bread was better than subway, but wish there was an option for more toppings. Reasonably pricedread more

The most important thing is that the food is delicious. Which is why I come back often. The…read moreMediterranean panini is outstanding. Everyone loves the fries. However. And it's a big one. For a family of 4, sandwich, fries and a drink is almost $80. So it's not something I would do very often.

I was on a business trip with my team and we needed to have lunch on site. We found PMS Deli…read more(Absolutely crazy name) so we went on line and used their website to place our order. The menu had very good selection, the site was very well designed and the user interface worked well. We ordered and in a very short time the food was delivered extremely well packaged and identified. The food was good, well prepared and tasty. Pricing was very fair and the quantities were ample. Everything went very smoothly so we ordered the next days with the same results. I would have given a 5 but that is hard to justify with a sandwich shop where the food would be good but typically never great. I would highly recommend PMS.

It was so good it made me feel like I was in sandwich heaven but 100 times more betterread more

Service Took forever.. My Hot sandwich which I assume was made first was not Hot.. The Chicken…read moresalad In their Ads looks NOTHING like what you get.. I've Had worse, I've had Better.. Maybe just an off night

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further explanation let's begin!. Which sandwich is Wich? I wonder!. I heard this was a decent sandwich shop from a family member, I like sandwiches, Heroes and Subs to say the least so why not look into this business... I decided to go with the Monday pick which was an Italian sandwich. The sandwich was good, I never had a sandwich I didn't like except the one I never tried!. So I plan on returning to try other options!. I would recommend and return to this establishment!.

I went to ask the server behind the counter if they served rotisserie chicken and they responded…read morewith no we don't, but you know who does... food lion. I was stunned. I was only asking because my wife is 5 months pregnant (yes she was with me) and she isn't allowed to have deli meat. This experience has made me not want to come back to this establishment.

Jason's is super for dinner (lunch too). I was just there a…read morefew days ago and had chicken caprice panini. It was a bit dry but the flavors were really great. In the many times I've been there I have enjoyed it. One time I did not but what it was I forget. Personnel and service are always good.

It was a busy Saturday in the Virginia Beach Town Center area, and we needed a fast lunch option…read more We were happy to remember Jason's Deli offers so much variety and the ample parking was a bonus. IYKYK, just how limited Town Center parking can be on a Saturday. The restaurant was clean and it offers plenty of seating options, which makes it a quaint lunch spot. We found that the Mix & Match Manager's Special option was perfect. Two of us enjoyed the half Caprese Panini sandwich with chips and fresh fruit. The fruit comes with a dipping sauce, but it didn't need it since the fruit was very sweet. My daughter enjoyed her Mix & Match with the half Chicken Caprese Panini sandwich with chips and a cup of chicken noodle soup. We're definitely keeping Jason's Deli on our list of great places to eat!