Joe has excellent customer service very respectful and friendly . This locations Philly cheesesteak beats the others in the area .

I went to Zeros for a salad. When I got inside I noticed they had a few specials on the counter. So I got the smash burger deal for $9.99 instead. It came with a double patty burger, fries, and a drink. It was ready when I came back to pick it up in about 15 minutes. The burger was decent for the price. It could have been more seasoned and the toppings were looking skimp. A few onions, barely any lettuce, and half a tomato. The half tomato is what bothered me the most. Lol. Times are hard, but c'mon, let me have the other piece please. The fries were ok, but they weren't hot, and they forgot to give me my drink. The meal was average. The lady at the counter was nice and patient while I placed my order. They were busy but it wasn't many people inside, so they must do a lot of togo orders. I don't come to Zero's often so I can't speak on a lot of their food. They sell subs, salads, fries, burgers, onion rings, and etc. I see people mostly ordering subs. The prices are decent for most things on the menu. But some things are pricey. Check them out!! read more

Zero's Subs - Norfolk - Smash burger - Sandwiches Near Me - Norfolk, Virginia

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Been a customer here for years. They have sold it to a new owner and he is trash. They had me on hold for over thirty minutes. Phone was still off the hook when I walked in. Not once did they take my order. No I'm sorry. The reason he fired the ladies there is because an elderly white woman complained that her sandwich was wrong. He fired a whole staff for that. Left me on hold for over thirty minutes just to tell me never to come back. You sir are racist. How surprising it will be when you see all races frequent that establishment. Trash as can be. Will never set foot in there again. I hate racism. read more

Bread was better than subway, but wish there was an option for more toppings. Reasonably priced read more

Zero's Subs - Norfolk - Trio - Sandwiches Near Me - Norfolk, Virginia

Pricing is reasonable and they fill the subs. Domino's had one slice of ham and over baked the sub. So I was glad to find a place to get a better sub, but its still not what I'm looking for. I didn't care for them toasting my sub with the tomatoes and lettuce. It makes it soggy, the lettuce wilted and it feels yucky in the mouth. When I order lettuce I'd like to taste it and feel the crunch. It's not hard to do a good sub. It seems like too many places no longer care about quality. We've worked hard for our money so when I do eat out I expect a decent meal, one made with love and care. Now adays it's throw it together and get the money. I will continue to search for a good sub place. read more

Truly, a Virginia classic, especially this one in Military Circle. When I went there I swear the customers and the workers know each other. Small place by the hospital. I got the daily special with fries and I really can't complain. The fries were cwispy and the sub hit the spot. Cheap, quick, and feel good. read more

This place needs a makeover and training for employees. Zeros has good subs and this location was convenient to the hospital. Plenty of parking. But inside.....the signs were crooked, it looked dated and dirty. And the employees behind the counter really didn't care about people standing in line. They never acknowledged me and as they had their back to me wrapping subs they were being very loud!! Very! I know one is an aunt and one was "fixed." One was working a double and I know where she lives. They were SOOO loud!!! It was so unprofessional. The other lady working.....maybe the manager....didn't seem to care. Or maybe in today's restaurant world she was happy they showed up. Its a good thing Zeros has good subs. read more

The food is always on point. Zero's has always had the best subs to me, since I first tried back in the early 90's. The service at this location is hit or miss. Mostly miss due to their low effort customer service and everybody just looks like they were offered a job right off the street. A major update is needed in this place to provide a cleaner ambiance. It's so dated and dark looking. I continue to support because its close to my job, affordable, the food is good so I just pick up my order and go! read more

I needed up at this location because I called the wrong Zeros. After showing up to the Bayview location and realizing they didn't have my order, I had to mad dash to the boulevard, so that my would still be hot when I got there. 15 minutes later I arrived and it was still warm. There were 2 women there and two customers waiting inside for food. They had a sign at the register saying that they would bring food curbside, and a big plastic barrier, and a table separating people from getting too close. They were also working with gloves on so that was neat. We ordered: BLT All American Philly Steak Pepperoni Pizza sub And Meatball Sub We loved it all and some of the subs were $5 for a foot long. read more

grinder was a hit. service was exceptional. thank you! brought me back to my childhood

We probably waited about 15 minutes for our food. The service is ok and the food wasn't bad, the subs reminded me of NYC deli subs. I gave it 4 stars because this establishment needs organization and some renovations. Plus the area where the beverages and condiments are kept was messy and jumbled up. Otherwise not bad for a quick lunch. read more

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The girl that worked the front at the register had a very impatient attitude that came off nasty. Clearly there was a mix up with my call in order that she didn't try to rectify. At that point I didn't it rectified, in fact I will NEVER spend my money there and I wouldn't recommend that place either. I already have it the benefit of the doubt being that it looked dirty and unorganized in there but this topped the cake. read more

You should update your hours of operation. It says you don't close until 9 PM but every time I arrive just shortly after 8 PM the workers tell me the store is closed. read more

Love their grinders they are the best thing Always go there when I return home to Virginia read more

With the abundance of other "sandwich shops" to go to, you'd think Zeros would step it up... The decor is 1978. At best. The 2 people working this Sunday evening didn't give a rat's rear if they waited on me for my to go order. Food...grinder-licious. Everything else - that's a HARD pass! read more

This Zero's is located in an old strip of shops on Va Beach Blvd right next to I64. It can be kind of hidden due to the huge big box pharmacy in the parking lot however the side road is Kempsville Road and you can enter the parking lot from there. It's located fairly close to my doctor's office and often times after an appointment, especially if I've been fasting, I tend to head over here as soon as I'm through with the doctor. This location has been open for many years and you can definitely see the look of a bygone era when you walk inside. The color of the walls is an old dull green and reminds me of a hospital hallway back in the 70's. Don't let that dissuade you, they make a mean sub in this little hole in the wall. Typically I'll pick up a Club Sub however everything I've had here from a grub steak, meatball or a regular turkey sub has been delicious. Prices are fair and you can get a full sub lunch combo for about $10 or half sub in a lunch combo as well. Everything is made fresh and and toasted in the oven right in front of you. Check them out, you'll be glad you did. read more

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What can one say? It ain't pretty, but I love zero's grinders and most of the other sandwiches. Been eating them since I could reach the counter. Add some chips and a drink and I'm good for two meals! Of course I'll be back! read more

I came in and bought an Italian Gladiator and The Godfather during what seemed to be the busiest I've ever seen a Zero's in 30+ years I've been eating at any location. These folks kicked butt and got everyone out of there the very best they could. Due the the size of my sandwich's I figured it was going to be a minute. But they kicked butt. And the young lady that seemed to be running the show was kind enough to come out and let me know they ran out of one of the cuts of meat for my sandwich. I could tell she wanted to make it right. I told her just replace it with whatever ham. She did, and got me on my way ASAP. With a big ole smile that I could actually see through her mask. I really appreciate someone just being nice! COVID has everyone upset and in a bad mood. Not these folks. Thank you! And I WILL BE BACK! read more

I called an order in this afternoon for 2 whole grinders. I took a coupon in for $13.99 and was charged $19.55. I asked was that correct? Was told normal price was $22, but I said I have coupon. She walked away while I was trying to ask questions. These were the worst Subs that I have ever gotten from a Zero's. I have been to this location on many occasions. You don't have to ever worry about me going back there ever again. You got me this time but never again. I will make sure to let all my family, friends and neighbors know about the terrible food I was over charged for and how bad they tasted. read more

Ordered 2 grub steak subs ( one without onions) and a salami and cheese sub. The salami sub was just ok but the grub steaks were terrible! Both came with no onions and a tiny bit of cheese. They were both so dry we could not eat them. I've eaten Zeros subs many times and have been very pleased with my orders but these were by far the worst sandwiches I've ever received. Won't be ordering again from the Chesapeake Blvd location. $25.00 wasted. read more

Poor customer service, I ordered 2 subs with fixing only to find out the fixing were not added requested. and sandwich were very dry and not as desirable or as ordered According to staff the owner will replace meal if I bring the sandwich back cross ( during lunch!!). Ridiculous, the owner clearly does not consider the time and cost of their customer and value of good customer service, You make the mistake and your customer is twice injured read more

I gave it 2 stars because the food was hot. The subs were thrown together and the customer service was horrible. The gentleman who took my order had an attitude and acted like he didn't want to be there. If you don't want to be there then don't but don't give bad customer service at a food restaurant. I'm disappointed because I love Zero's and go to the one in Virginia Beach who gives great customer. So I'll drive the extra couple of miles. read more

Food is good, but not very eye appealing is the grunge on the floor where the subs come out of the conveyor oven, kinda gross and dirty, and the glass on the empty meat cases at counter area need a good cleaning. Looks like the whole behind counter area needs a good cleaning. read more

Just got a great turkey sub that doesn't fall apart as I eat it. They're generous with the meat on their subs and their prices compare really well to other sub shops. Definitely the sub shop you go to if you value quality, and it's surprising when you don't feel charged for it. :) They also offer pizza and fries ! read more

As sub chains go, this one is very good. The staff at this location has been great to me every time I have stopped in and the sandwiches are worth the money. The meatballs are flavorful and the cold cuts have nice flavor (which is definitely not true everywhere). Recommended. read more

This location is decent, orders take about 10 minutes normally, the staff is straight forward and chill, I normally stop in here for to go orders. read more

This is the best sub shop in the area, hands down. The people are cool, the food is GREAT (!), but the building is a little run down. Why should that take away from the food quality? If you've never had one of their grinders, you're only hurting yourself! read more

My husband and I pulled up to get some fries, it was about 5 or ten minutes to close, we didn't even get out of the car and an employee opens the door turns off the open sign, screams "we closed" at us and locks the door even though there were clearly customers inside. What a heinous woman. Don't work in customer service if you have none. Check your employees Zero's, I won't be giving you my money anymore. read more

What cluster fook. They need some organizational help. They should have two people making subs not one. Especially when there's a line halfway to the door. read more

Had the Grinder and it was excellent!! One thing I like about Zeros is the high level of consistency at all locations!

Simple subs for a good price. Nothing crazy, just generic deli subs. You get a good amount of meat on the subs. Interior is outdated, but still looks nice. read more

Definitely my favorite zeros. Much less 'skimpy' than the others in my opinion. Only reason I don't give full 5 review is every time I go the manager comes off a little rude. Not sure if he means it, he's not mean, just seams annoyed. Which rubs me the wrong way being that I consider myself to a very friendly person. But hey maybe it's something about me lol. All said, check em out. See if you can get a smile outta him! read more

I have to agree with Carter W. This is also my favorite Zero's location, their subs taste so much better than at other locations. I laughed when reading Carter's review, because I know exactly what he means by the manager's demeanor, but I will say that he has lightened up so much over the years that I've been going there, actually making jokes now and then. I think he's a good guy, and runs a tight ship, but has some trouble allowing himself to be vulnerable. It's not something to take personally, and you will ALWAYS get a great sandwhich at his shop read more

Very good subs here I have been here several times and have eaten subs. Only one bad experience was one time someone working must have had to much perfume on because my sub tasted like perfume. But that was once out of many times. I still eat here and will continue to read more

Best sub for your money in the area, hot oven toasted and that oil and vinegar cannot be duplicated.