The food is always so good. Service isn't the best inside but if you order to go prior to getting there and wait until you get a text saying it's ready, you won't really notice!! My family goes here whenever we want a really good burger and crinkle fries. read more

Good burgers, good shakes good vibes The first time I tried this type of restaurant was open in national Harbor and I'm glad we have a local one nearby the staff are always nice in the food is reasonably priced read more

Like any other Shake shack store they had the counters for orders and I hardly had to wait 10 mins to get my food . They are situated right at the center of town center area and near to a lot of other restaurants. Westin and other hotels are right next to it, so drive isn't an issue. They have sitting arrangements too. The food was good and the inside was clean . The staff were good at their job read more

Shake Shack Virginia Beach - Fast Food Near Me - Virginia Beach, Virginia

I get Uber Eats from here every now and then because they do a lot of buy one get one deals. Makes that expensive app almost reasonable. The restaurant is nice, efficient and a good vibe. I would definitely eat in person there. The Burgers are always good and they do a good job packaging orders and including everything you would need for takeout. The left overs reheat well too! read more

Shake Shack Virginia Beach - Smoke Shack - Fast Food Near Me - Virginia Beach, Virginia

The restaurant has a good amount of parking, which made it easy to visit. Seating is limited. I ordered through the kiosk, which was quick and convenient. I got the Dubai Chocolate Shake. It was good overall, but the chocolate used was very dark richer than I expected and not really to my taste. If you're into dark chocolate, you might enjoy it more than I did. read more

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Was on the boulevard around lunch time and stopped here to try it out. Shake Shack is basically a hipster/trendy version of Five Guys. The food was very tasty, but it is pricey. For a burger, side, drink / milkshake plan on spending $25-$30 per person. I ordered the French onion burger with onion rings and a cookies and cream milkshake. The burger was delish! It tased like burger dipped in French onion soup. The thick onion soup like sauce, crispy fried onions mixed with soft onion, gruyere cheese and beef patty is hunger crushing combination. I recommend this one if you go. The onion rings were done right; crispy but not too thick batter with a soft onion inside, on point. The milkshake was thick but drinkable, and yummy. Décor inside is very hipster industrial style, almost unimpressionable enough that had I not been checking it out for this review, I doubt I would have noticed it. Staff got the job done, one guy (didn't catch his name) was putting fourth a great effort and was really helpful. read more

I ordered from this place via uber eats I actually was very surprised how quickly they got my order. I ordered BOGO free Chicken shack with lettuce instead of bun. Every ingredient was fresh from the lettuce wrap, red onions, tomatoes, pickles. The price was reasonable, came out to $10 per stack. read more

Shake Shack Virginia Beach - Chicken stack with lettuce wrap (no bun) - Fast Food Near Me - Virginia Beach, Virginia

I think the staff might be a bit too carefree when prepping the food--found an onion peel in my burger, which was very unpleasant. The Dubai Shake was definitely a treat, but incredibly rich; a few sips were enough before it became overwhelming. The ambiance is casual and modern, nothing particularly special. Overall, it feels like your typical fast-food joint, nothing to rave about, but okay for a quick bite if you're not too picky. read more

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The shake shack is a nice spot if you want to take a break from drive thrus. It is an eat in spot with indoor and outdoor dinning. You order your food on a screen inside the restaurant then someone brings it to you but it's not a waiter service. The food was made to order and tasted good. I believe for our table of two we spent about 60 bucks so it kinda pricey in my opinion. I've had better for less. read more

Shake Shack Virginia Beach - Avocado burger - Fast Food Near Me - Virginia Beach, Virginia

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I've been a huge fan of Shake Shack for years, beginning with the first times I tried it in NYC & New Jersey. So I was very excited when a location opened in the Town Center area of Virginia Beach. It has always been my choice, when running errands or doctors appointments & requiring a quick, small lunch until dinner. The convenience of ordering a ShakeBurger on their App & having it ready when I arrived was great. For a long time they also had a feature where an employee would bring your order to the vehicle when you arrived. Now you have to go inside to pick up the order. The reason for the change in my review from 5 stars to 3 is the change in the quality of the beef. When they first opened the high quality beef I expected was used. Recently they haven't been the same, tasting like they had a lot of filler. The quality was similar to fast food restaurants where I will never eat. This definitely wasn't a "Steak" Burger. Is this locally sourced beef? Has it been only a degradation of the meat quality at this location? I'll have to try a Shake Shack in Brooklyn to determine. I wish my much loved ShakeBurger would return to high quality beef, even if it's more expensive. I prefer quality to pricing, Until the beef sourcing is improved I won't be using Shake Shack as a quick small lunch. read more

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Check out was simple and quick. We sat down for our carryout for less than five minutes, our food was hot and fresh. Drinks were nice and potent. I'm already banking on the next time. I will get Shake shack.!! It was so good. read more

Shake Shack Virginia Beach - Fast Food Near Me - Virginia Beach, Virginia

"You know how long I been waiting for this? Whoo, I'm aboutta make a name for myself here." Hehe reunited with Shake Shack after yearssssss apart (NYC, Winter Park) and it felt so good!! I never forgot how satisfying their veggie burger is with the patty plus downed it with a cookies n' cream shake. My bae got the limited edition Carolina BBQ with frickles (fried pickles). He also got the limited edition strawberry frosted donut shake which tasted like a giant sprinkle! Ordering was seamless thanks to their tablets on the side. I noticed you could order online as well. A gift for indecisive folks where you can read the descriptions at your leisure and pick whatever you like from seasonal lemonade drinks to seasonal shakes!! I get full from their burgers but wish I had another stomach for their fries! I haven't tried their chicken sandwich but would like to one day. Looks super appetizing. We took our meal to-go but in the meantime used the restroom (one stall per room so may have to wait) and I filled up my water bottle thanks to their water station! I wish Shake Shack would come to Charleston, SC..they would do great in the Nexton/Summerville area or North Charleston part of town!! read more

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I stopped here for a quick burger. I ordered on one of the kiosks provided. The food came out pretty quick. I had the Carolina BBQ Burger with Fried Pickles and to drink the Dubai Chocolate Pistachio Shake. The burger was good better than the fast food chains. The shake was good but I didn't like the toasted kataifi shredded phyllo. It kept clogging the straw and I don't like drinking chunky items in my shakes. The service was quick. Not a whole lot of interaction with the staff. The atmosphere is fitting for the type of food with a nice outside eating area. The bathrooms could use an upgrade. It's a one person at a time type of bathroom but there is room to add partitions to allow more guests to be able to use at a time. There was a pretty long line for the men's room. Overall, I would recommend this place especially if you're looking for a quick bite to eat that's better than other quick burger spots. read more

Shake Shack Virginia Beach - Carolina BBQ Burger with Fried Pickles - Fast Food Near Me - Virginia Beach, Virginia

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Been wanting to try this location since I've moved here. Finally went today and everything ran smoothly. Ordering at the kiosk was a breeze and self-explanatory. While waiting for our food, I went to the condiment and soft drink station to grab napkins and utensils; it was very clean and well organized. A few minutes later, our food arrived at our table and the staff member had a friendly smile. Food was delicious, I asked for the double shack burger extra, extra well done, and they did not disappoint! Only one toilet for each gender, so you may have to wait, but it was extremely clean. I like how they don't let it get messy. I'll be back for sure! read more

Shake Shack Virginia Beach - Double Shackburger with bacon, cheese fries, and a sunset 50/50 - Fast Food Near Me - Virginia Beach, Virginia

The food was good. Burgers taste great. BUT the man running food had extremely droopy pants and his gray, thinning, boxer-brief underwear / rear end was right at eye level to everyone seated. Barf!! They have got to do better, this is food!! read more

The most boring exterior that you'll ever see; it makes ikea look avant garde. The industrial theme continues inside, where the self-service terminals allow you to order without ever speaking to a human. While waiting for our food, I mentioned to my wife that I had dropped my keys in a puddle outside and no they were sticky; a worker who was cleaning tables overheard, found me at the table, and brought me a sanitizer wipe to clean up my keys. Obviously that's no reflection on the food, but it SURE IS a reflection on the people working there, who were all very friendly and helpful. The fries are the sort of crinkle-cut fries you remember from middle school: they haven't improved much. The burgers are fantastic. They're kinda tiny, but when you consider that you're getting made from scratch quality at drive-through prices... it's not a terrible trade-off. Overall, I give it four stars: five for quality, three for value. read more

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Nice and chill place to go. I like that you walk in and you can order using the touchscreen ordering system, or walk up to the counter and get assistance. I prefer the touchscreen, I don't feel pressured to rush. It's easy, they made it so that you can easily find what you need. After paying for your order, you sit down and they bring your food to the table. Servers have always been nice and cheerful. You clean up after yourself when you're done eating so the area is as clean as others leave it. I do see people that work there cleaning and wiping tables down every now and then. As far as the food goes, it's great!! We just discovered this place not too long ago and have gone 3 times as a family. Sometimes my son goes with his friends. The food really is good, we've stopped going to our favorite burger place because this has become our new favorite. read more

Shake Shack Virginia Beach - Burgers Fries Cheese Fries Sweet Tea Shack-made Lemonade - Fast Food Near Me - Virginia Beach, Virginia

Overall, Shake Shack has actually been one of my favorite burger places for the last 10 years. The service is always friendly and the ordering process is quite fast. They have a ton of different milkshake options and their fries are probably some of the best out of any burger place around. My qualm is with the SIZE of the burger. It's TINY! My singles have been fitting in the palm of my hand lately. If you're going to make the patty small, reduce my bill ;) paying $40 for 2 people for a tiny burger will definitely lose me as a customer over time. Retain me as a fan, SS!!! read more

I am not one to visit fast casual burger joints, but this one really is good. The food always comes out fast and piping hot, and their flavor is awesome. I'm not a huge fan of the fries, but my family loves them- they do always come out fresh and evenly cooked, so can't complain. I've also always had really fast service, and I appreciate that we don't have a server but can just put in the order and wait at the table. This location is also conveniently located near everything in Town Center, which makes it super tempting anytime we're there. read more

The service was great. We ordered at the kiosk went on the patio and 10 mins later our server was waiting on us like we were in a 5 restaurant. Our food was hot and delicious. I especially love their gluten-free buns, the toast them without you even asking. They have large bacterial wipes on the top of all the cans. The establishment was clean and busy; however the wait was not long. The only con I have is about the restrooms. There's only 1 per gender. Meaning depending there maybe a wait; however they are very well maintained. read more

Shake Shack Virginia Beach - They serve and it's in a can and poured into glasses. You can drink inside or on the patio; however you can't take it to go‍ - Fast Food Near Me - Virginia Beach, Virginia

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What better way to start my burger tour of 2023 but trying Shake Shack. So let's first start out with the parking situation at this location. It's very apparent that curbside service is preferred due to the amount of curbside parking spaces. I attempted to order thru the app and use the curbside option but unfortunately the app was not applying my coupon code I had which forced me to find a parking spot and go inside. Once inside they have a number of computers which is where you have to order your food from, I was concerned I was going to encounter the same issue I did with the app but grateful I didn't. I will say nobody greets you when you walk in which I personally don't like. When you walk into an establishment I feel they should greet people. My food was successfully ordered and I sat and waited for my order to be prepared. The food was ready very quickly which is great. Considering I wanted curbside so I can get my food and go. I ordered an original burger with no cheese and small fries. The fries were hot and crispy just like I like them. They had the right amount of salt. The burger was cooked to perfection very tasty. I would definitely order a burger from there again even though I liked the fries I prefer fresh cut fries so I will most likely skip the fries next time. read more

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My delectable burger and scrumptious fries were gone within a few minutes. Yum. I really like the high ceilings and booming at this Shake Shack location. It is quite spacious which is very nice for when I just want to be alone. I ordered through UberEats with my Uber credit so I interacted minimally with those who were working. However, I appreciated when I was asked if I had been helped as I was waiting for my food to come out. The kitchen seemed busy and a little stressful, so I doubly appreciated the concern regarding my order being taken. read more

Shake Shack Virginia Beach - Fries - Fast Food Near Me - Virginia Beach, Virginia

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Shake shack... i don't know... maybe I had my expectations set too high? Maybe I remembered it being better than this? Came here for a quick lunch. Placed the order in one of their self checkout thingies and sat and waited for the food to come out. Food was ok, not impressed maybe a little disappointed but again, maybe I had my expectations set a little too high. I had the Oreo shake and it was good. Service was almost nonexistent as all they did was hand us out our tray and that's it. I don't think we had any exchange of words other than yes and thank you. I would visit again if I needed a quick lunch and don't see a reason not to recommend to anyone. read more

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I'm thoroughly impressed. First Shake Shack experience and everything was delicious. Came on a Sunday evening for dinner and it wasn't very busy. My only complaint is that there is no posted menu and you can only order through the tablet kiosks which I find annoying. If I'm coming out, I would like to order through a person. Otherwise, I could Door Dash. I got the Shack Stack, lettuce wrapped and it was fantastic. I also had a few sips of my friends shake, which immediately made me regret not ordering my own. This will be on my easy dinner rotation! read more

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The manager served our food and he was super friendly. Our burgers were really good & the buns were soft & fresh. I wasn't really crazy about the cheese on the fries but it was not a deal breaker. They have a lot of seating inside as well as outside seating. read more

Shake Shack Virginia Beach - ShackBurger-Cheese Fries & Vanilla & Chocolate Shake - Fast Food Near Me - Virginia Beach, Virginia

Stopped In here for a quick snack after I returned some clothes from Nordstrom rack & was on the way to to OBX; was shocked by the amount of people & the wait time. I would've just left but I hyped it up too much for my friend. I will say once we eventually got our shake & fries it was decent. I love their new cookies & cream funnel cake shake, it's delicious & unique! read more

Shake Shack Virginia Beach - Fast Food Near Me - Virginia Beach, Virginia

I stopped by for a quick bite before my appointment. Ordering was simple. They have kiosks where you can place your order and pay. Then you put your number so they text you when your order is ready while your waiting at your table. The burgers are simple but you can customize the toppings to your liking. I got a bacon cheeseburger with a chocolate shake. The burger was a little small and pricey but tasted very fresh and the potato buns are so soft! I enjoyed my shake as well. The service though was excellent. I was greeted immediately as I walked in and checked on a number of times by other employees who are taking care of the dining area. The ladies were friendly and very pleasant. I even overheard a customer a couple tables down from me tell one of the employees how great her customer service is. And he ain't lying. For being a some what fast food establishment, excellent service. read more

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We visit here occasionally when we are in the Town Center area. We always get the 'Shroom Burger and the Hamburger. Top it all off with a strawberry milkshake. Even though they always seem busy, the wait is never that bad. And the food is. read more

Service was reasonably fast. Food was good but over priced for the portion compared to other establishments.

Forgot the chicken bites and turned off the soda machine as soon as we ordered. Asked the people by the register and they just looked at each other not knowing what to do and didn't say anything. read more

Ordered the Shack burger and veggie burger as seen in photo. The burgers were great but wish they were larger. Paid over $10 for each burger. The place just want customers to pay by their app or use the kiosk. Not cash friendly. At least the dining area looks nice. There's also outdoor dining too. There's no drive thru but there's a curb side pick up. read more

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We had a great experience here! We came in close to closing time because we were really craving some Shake Shack. Everyone was so friendly! The food was great too. read more

This location is clean, the service is friendly, and the manager was there on that particular day to help out the line. As a regular shack shake customer of multiple locations, this one was the busiest by far on a Saturday afternoon. Took 15 minutes to get food understandably. It seemed empty from the outside due to the window blinds but it was down so that the sun doesn't get into the customer's eyes which I highly appreciate. Burgers are expensive but are great quality. Came for the HotOnes promo but still prefer the shake stack. Fries aren't the best in the fast food kingdom. Shakes aren't as thick as other fast food places and aren't much to write home about. The fried chicken's breading was coming off and wasn't as crispy as it could have been. read more

Shake Shack Virginia Beach - Shack Stack, HotOnes Cheeseburger, chicken nuggets, chocolate peppermint shake - Fast Food Near Me - Virginia Beach, Virginia

Food is great, prices are great, employees were super kind and our food came out really fast.

All the food is great. The burgers, ice cream, and shakes are the best. Order via the app was easy.

Amazing customer service! Manager and workers are super friendly! The food was delicious and ready when I got there!

This Shake Shack is part of the inclusion of eateries normally found further north in the DMV area to Hampton Roads. Now that some of the "Oooh, I gotta have me some Shake Shake" frenzy has died down, I decided to grab lunch while waiting on the pooch to be groomed nearby. There is parking for those who'll dine in, grab and go and the occasional person who's deemed him/herself special and park anywhere. Upon entry, you can put your order in via kiosk or by going to the counter and doing it the old fashioned way by talking to a person. A 10% military discount is available for those with proper identification. You can't apply the military discount from the kiosk, only w/a cashier. Plenty of seating in the dining area and when the weather permits you can dine outside on the patio. Although they serve alcohol, it is frowned upon to walk about Town Center with your drank in your cup. Tables and bathrooms were well stocked and clean. The space is open and inviting. The price point for some of the items may be considered pricey but it is tasty. If in the area, this is a solid choice and I'd dine here again. read more

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Don't feel like cooking on a Sunday evening? Shake Shack is a place to stop by if you're looking for quick service, good food and in door outdoor seating. Shake shack has a really good cheeseburger, but not no ordinary burger. The burger is juicy , the condiments are at a self serve bar along with soda fountain, napkins and forks. The crinkle fries are good , personally I like the straight fries. The strawberry lemonade is my jam ! So refreshing:) my daughter had the nuggets which were good. The customer service is good , everyone was nice. The ambiance was casual again just a place to grab a burger, chicken, fries, and shakes kinda like our east coast in and out . The only reason why I didn't list 5 stars is because the food can be pricey. read more

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There are many shake shacks but this one has been one of our favorites. The staff are friendly, the place is clean & tidy, and the food is delicious!! Husband had the avocado chicken sandwich, he loved it! I had the chicken shack and it was soooo delicious. Our daughter had the shack burger, it's her favorite! The cheese fries were ok. The regular fries were delicious as always (: The fifty/fifty kiwi apple limeade drink was good but a bit sour for me, husband loved it though. 10/10 recommend! We love eating outdoors so that's what we did this day as it was warm and sunny out. read more

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We received a warm welcome when we arrived, which really stood out! The food was great! I had a cheeseburger and my son had a hotdog. The fries were nice and crisp, and my son liked the mixed shake of chocolate and vanilla. We didn't have to wait long for our order! Our usual go to used to be Five Guys, but Shake Shack was delicious and was almost half the price! read more