1. STEP Moving & Storage

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Irvine, CA

STEP Moving & Storage

4.9 (398 reviews)
Open • Open 24 hours
Updated 2 months ago

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Services - STEP Moving & Storage

In-state moving

Out-of-state moving

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Recommended Reviews - STEP Moving & Storage

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Excellent Moving company

The team (Eric and Dimash) was on time and took very good care of packing and loading. Zane was very responsive via email and phone with the quote. True value for the money and they did an excellent job. Highly recommend this company.

Monica L.

Easy to schedule, fast and reliable service! Everything went smoothly, they were very polite.

Balaji A.

I worked with Zane from the beginning and he was excellent to work with. Very honest and genuine in work. I have never seen a mover who has been upfront in all the cost with no hidden fees like Step moving. Very thankful that we chose this moving company. They were professional in loading everything from our home in California and moved it safely across the country to Texas. Nothing was broken and all arrived in great condition. I highly recommend them for local and cross country moves. Thank you

Great experience with Step Moving & Storage! Chino, Mark, and Dida were professional, friendly, and worked very efficiently. They handled all of our furniture and belongings carefully, wrapped everything properly, and organized the truck really well. The entire move took only 3 hours, which was faster than I expected. The crew worked hard the whole time and made the process smooth and stress-free. Highly recommend Step Moving & Storage, especially Chino, Mark, and Dida. I would definitely use them again!

Moving truck
Chuck E.

Step Moving arrived on time and didn't slack off like other movers. They did a great job moving all my furniture. I would definitely use them again.

Jesus D.

They were so great! They showed up on time, worked very hard, and helped us with un-mounting our TV's and re-mounting the TV's at our new home. They also handled our stuff super well. I highly recommend them for any moving needs.

The smudge that wasn't there before.
Audrey G.

I hired them for a one bedroom move. They were pretty quick, which was nice and the only reason they have even 2 stars. When they arrived to the new location, they wouldn't unload until I paid, even though the job wasn't done yet. They said they were charging for 3 hours, which was the minimum. They were unloading and there were 2 of their wardrobe boxes left unpacked. They said they were thinking about leaving the boxes, with no charge, or if I wanted they could unpack them. I asked to have them unpacked. They went back outside, I thought to continue unloading, but no, they left without saying a word and without unpacking the two boxes. After they left, I was unpacking and moving boxes out of the way, and saw my couch. Before they brought it over it was clean, it arrived dirty and had dirty hand prints and a large smudge of something. I contacted the company on yelp and sent pictures. They said they would talk to the team and get back to me. I messaged again after a week or two to follow up and no response. Very disappointed, can't recommend.

Large furniture pieces
Denise B.

I requested an in state move an they were great! Space Y Moving was able to get everything loaded an delivered to the storage within 5 hours for a very reasonable price. Thanks so much for your hard work!

Movers that helped me
Sam S.

Hired Space Y Moving to help me move some furniture I purchased. Rate was a good price and the contract had normal fees for large items and double drive time rate etc. The two men Dennis and I believe Antonio were very nice to me. They finished the job in the same time I anticipated so they were efficient. One thing I will complain about is that they would not assemble my bed without trying to charge me additional money even though the contract stated disassembly and reassembly of non appliance type items. First they said they'd assemble it for $400 which was insane when I said no id do it myself he tried to say he'd do it for $100. Not sure why I needed to pay additional money when the contract stated assembly but I declined and built it myself. Took me less than 40 minutes to just screw a couple bolts and slide slats in by myself. Very scammy. Although the rate was good and service was fast I don't appreciate them thinking they could scam me into additional charges when the service should've already been provided. If you do book with them just double check your contract and verify they're not trying to charge you extra.

Hoisting services
Babak G.

Allan and Johnny were amazing!!! We had a last minute urgent need to hoist a furniture up to the third floor, from the moment I contacted them, to the straight forward flat fee quote to how quickly they came out and how carefully and perfectly and fast they finished the job. 1000% recommended!

Team

Step was great! I've moved 3 times in the last 3 years and these guys were great. They were efficient, careful and had zero complaints even though it was 100 degrees outside and a very long day. I'd definitely use them again! Thank you guys!

Damaged Television
Harriet B.

Firstly, they pressure you into writing the review when they're there at the end of the service. Do not do this until you have checked all your belongings! And it's clearly why they have such great reviews. Initially, I thought these guys were great! Arrived promptly, started to load. Then the slow down happened... they wasted significant time dismantling furniture. They do didn't bring their own tools (or were out of battery) to do this. I was watching the clock, hours on hours. It took over 8 hours to move a 2 bedroom apartment from the ground floor. I paid for their lunch break, inclusive of food, and all this was added to the cost, and didn't complain about it. Here comes the fun bit. Upon arrival to my new apartment, the tv was unwrapped, so assumed it was fine, until it wasn't and there was clearly damage. They have been less than helpful in resolving the matter, so avoid Space-Y movers!! There are plenty of other moving companies to go with in LA, I would suggest you use them instead!! *UPDATE: reported the issue the morning after the move, so as the lead Jake suggested, a timely manner was done. Do not listen to them.

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3 years ago

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Zane M.

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3 years ago

They did a great job getting us moved and they were fast and very reliable. It was definitely worth the price.

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Zane M.

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3 years ago

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Zane M.

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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4 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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Zane M.

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3 years ago

Both guys showed up on time and were very responsive and respectful of my needs. Would definitely recommend to others in the future.

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Zane M.

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3 years ago

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Zane M.

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3 years ago

They helped to move. Very nice experience! I would recommend them to my friends. The price is good, as well as the service.

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Zane M.

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3 years ago

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2 years ago

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3 years ago

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3 years ago

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3 years ago

These guys were amazing! Very friendly, timely and careful with our things. Will definitely be hiring again!

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3 years ago

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Zane M.

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3 years ago

Jake at Space y has moved my parents 3 times. They've done a great job each time. I highly recommend them for any move big or small.

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Zane M.

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3 years ago

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3 years ago

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4 years ago

Top notch job!! Hard workers and got the job done. I would highly recommend them!! Thanks for everything!!

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3 years ago

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Zane M.

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3 years ago

Great moving service. Incredibly responsive, timely, and overall quality. 10/10 will book again.

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Zane M.

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3 years ago

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4 years ago

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3 years ago

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3 years ago

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4 years ago

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Page 10 of 10

Ask the Community - STEP Moving & Storage

Hello, we have a large space that we would need help moving, what is the size of the truck?

Hi Jose, thank you for reaching out. Our truck is 26 ft big box truck. If you have any other questions let me know please.… 

View All 2 Questions

Review Highlights - STEP Moving & Storage

“Alan and his team did such an excellent job my husband and I are so incredibly grateful for everything they did.”

Mentioned in 60 reviews

Read more highlights

Public Storage

Public Storage

(82 reviews)

Just did my final clean out for our storage unit. Was a great experience here, Guy was a fantastic…read moreemployee who always made sure things were clean and provided any info when asked. Will recommend this space to others who need climate controlled storage!

AVOID Public Storage -- and take the positive reviews of this location with caution. I'll explain…read morewhy later in this review. This facility can increase your rent dramatically and without meaningful limitation because the contract allows them to do so. In my case, rates nearly doubled with little warning. If your payment is even three or four days late, expect repeated calls and text messages. If you fall behind by roughly two weeks, they will lock you out of your unit -- even after already charging a substantial late fee that can average around $40 depending on unit size. In my opinion, that late fee alone should be sufficient consideration to keep the unit accessible. It should take a much longer period of delinquency and a clearly demonstrated pattern of neglect before someone is denied access to their own property. They will also cut your lock at the earliest opportunity and replace it with one of their own. Once you finally catch up on payments, you are effectively funneled into paying additional money -- over $20 in my case -- just to purchase one of their replacement locks and regain access to your belongings. Another major issue is the timing of their reviews. Customers are encouraged to leave reviews immediately after signing up, which helps explain why so many ratings appear positive. Those reviews often reflect only the initial signup experience, not the reality of dealing with the company over the medium or long term while your possessions are effectively being held hostage during disputes or late-payment situations. For military personnel specifically, I strongly recommend looking elsewhere. In my case, repeated messages to management requesting that my account be converted to an active military account for a modest discount were ignored entirely. SPECIAL NOTE TO MILITARY MEMBERS: when researching storage options, ask companies upfront -- BLUF -- about military accommodations, lockout policies, rate increases, and protections for service members so you do not end up trapped in a predatory arrangement. I have personally experienced problems accessing military equipment because of these practices and policies. Yes, technically these actions are permitted under the agreement you sign -- but that does not make them reasonable, customer-oriented, or ethical by ordinary standards. The company appears to rely heavily on contract language that gives them broad authority to operate far beyond what most people would consider fair or proportional. Frankly, you may be better off renting garage space from a friend or pursuing another private arrangement. Military members should also look into MWR or NTS storage options, even if they require driving a greater distance. In my opinion, those alternatives offer far better protection, accessibility, and peace of mind for Department of Defense equipment and personal property. Stuff you may need to access in an emergency protecting the very people who are gouging you.

Public Storage

Public Storage

(64 reviews)

I had the pleasure of working with Ghizala at the Public Storage Hughes location in Irvine, near…read moreLake Forest, and I cannot recommend her enough. I had been searching for a storage unit in the Irvine/Lake Forest/Laguna area and spoke with her directly. From the very beginning, she was professional, kind, and incredibly helpful. What stood out to me was her thoughtful follow-up--she checked in about a week later, but in a very courteous, non-pushy way, just to see if I was still interested. That level of care and customer service is rare and truly appreciated. Not only was her communication excellent, but the prices she offered were also the most reasonable I found after doing quite a bit of research around the area. The facility itself is top-notch: large, clean, safe, and very well-maintained. Ghizala took the time to explain the entire process clearly, which made everything stress-free for me. If you're looking for a storage unit in Irvine or Lake Forest, I highly recommend visiting Ghizala at the Hughes location. She goes above and beyond to make sure everything is taken care of. Thank you, Ghizala, for making this such a smooth and positive experience!

I am so thankful to be out of this place. What a joke!…read moreNothing but a hassle. Save yourself the headache and go to another place.. Every time you arrive you are followed and then asked to write a yelp review. You can't get ahold of anyone on the phone. And when I called to pay they said I didn't have an account. DO NOT RENT.

STEP Moving & Storage - movers - Updated October 2026

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