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    STEP Moving & Storage

    4.9 (373 reviews)
    Open Open 24 hours
    Updated 3 months ago

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Services - STEP Moving & Storage

    In-state moving

    Out-of-state moving

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    Recommended Reviews - STEP Moving & Storage

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    Reviews With Photos

    Wayne and his crew did a great job moving us in to our new home! They were quick, efficient, and upfront about all the costs. I'd definitely use them again for my next mo

    Hoisting services
    Babak G.

    Allan and Johnny were amazing!!! We had a last minute urgent need to hoist a furniture up to the third floor, from the moment I contacted them, to the straight forward flat fee quote to how quickly they came out and how carefully and perfectly and fast they finished the job. 1000% recommended!

    The smudge that wasn't there before.
    Audrey G.

    I hired them for a one bedroom move. They were pretty quick, which was nice and the only reason they have even 2 stars. When they arrived to the new location, they wouldn't unload until I paid, even though the job wasn't done yet. They said they were charging for 3 hours, which was the minimum. They were unloading and there were 2 of their wardrobe boxes left unpacked. They said they were thinking about leaving the boxes, with no charge, or if I wanted they could unpack them. I asked to have them unpacked. They went back outside, I thought to continue unloading, but no, they left without saying a word and without unpacking the two boxes. After they left, I was unpacking and moving boxes out of the way, and saw my couch. Before they brought it over it was clean, it arrived dirty and had dirty hand prints and a large smudge of something. I contacted the company on yelp and sent pictures. They said they would talk to the team and get back to me. I messaged again after a week or two to follow up and no response. Very disappointed, can't recommend.

    Large furniture pieces
    Denise B.

    I requested an in state move an they were great! Space Y Moving was able to get everything loaded an delivered to the storage within 5 hours for a very reasonable price. Thanks so much for your hard work!

    Movers that helped me
    Sam S.

    Hired Space Y Moving to help me move some furniture I purchased. Rate was a good price and the contract had normal fees for large items and double drive time rate etc. The two men Dennis and I believe Antonio were very nice to me. They finished the job in the same time I anticipated so they were efficient. One thing I will complain about is that they would not assemble my bed without trying to charge me additional money even though the contract stated disassembly and reassembly of non appliance type items. First they said they'd assemble it for $400 which was insane when I said no id do it myself he tried to say he'd do it for $100. Not sure why I needed to pay additional money when the contract stated assembly but I declined and built it myself. Took me less than 40 minutes to just screw a couple bolts and slide slats in by myself. Very scammy. Although the rate was good and service was fast I don't appreciate them thinking they could scam me into additional charges when the service should've already been provided. If you do book with them just double check your contract and verify they're not trying to charge you extra.

    Damaged Television
    Harriet B.

    Firstly, they pressure you into writing the review when they're there at the end of the service. Do not do this until you have checked all your belongings! And it's clearly why they have such great reviews. Initially, I thought these guys were great! Arrived promptly, started to load. Then the slow down happened... they wasted significant time dismantling furniture. They do didn't bring their own tools (or were out of battery) to do this. I was watching the clock, hours on hours. It took over 8 hours to move a 2 bedroom apartment from the ground floor. I paid for their lunch break, inclusive of food, and all this was added to the cost, and didn't complain about it. Here comes the fun bit. Upon arrival to my new apartment, the tv was unwrapped, so assumed it was fine, until it wasn't and there was clearly damage. They have been less than helpful in resolving the matter, so avoid Space-Y movers!! There are plenty of other moving companies to go with in LA, I would suggest you use them instead!! *UPDATE: reported the issue the morning after the move, so as the lead Jake suggested, a timely manner was done. Do not listen to them.

    Solid work!!!
    Richard B.

    A++++ movers! Quick strong and so kind! They carried my 400 lbs treadmill! Great work!!

    Dr. Elissa S.

    Update: 3/25/2025 After my initial experience, Jake reached out to make things right, and I truly appreciated it. It's clear that this company stands behind its services and values customer satisfaction. If you're going to use them, know that you have a 100% guarantee. That level of commitment is rare, and changed my perspective on their business.

    Ching L.

    Workers were hard working, even though they were late due to some technical issues, they were efficient and got the job done.

    Space Y team after a long 8+ hours of hard work!
    Zee P.

    Space Y has been nothing but professional. Moving is never easy or fun or something one looks forward to. But when you can genuinely just sit back and communicate what you want, without fear of things getting damaged, that's priceless. I am beyond thankful for Alan and his team for their tremendous efforts and successful move of our valuables. We couldn't have done it without them. If you want things done well, smooth, and with an ease of communication like no other, then hire Space Y.

    Fridge was wrapped carefully before moving.
    Jessy C.

    This is the second time I've hired this company, this time to help my mom move. The three guys, Aza and his team, were very nice, worked very hard and efficiently. They were careful with my mother's belongings, wrapped the fragile items in moving cloths and all furniture were wrapped prior to moving. They disassembled and assembled items for my mom, and were nice to place all the furniture in the desired rooms. The only complaint I have is with the company for charging me the 20 minutes commute, so instead of 5 hours of work, I was charged 5 hours and 20 minutes. I don't believe that's fair because it is travel time and they are already charging $50 in gas flat fee. The distance between the two places was only 5 miles. Plus, I don't believe I was charged travel time the last time. Overall, this was still a better deal than competitors and the men who worked today were really hardworking so I still wanted them to earn 5 stars. Thank you for your service.

    View from my window

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    10 hours ago

    The movers did everything as expected! No complaints. Quick service, on time, and very friendly.

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    17 days ago

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    Zane M.

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    2 days ago

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    Zane M.

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    7 days ago

    They accommodated my next day move. They were fast and treated my items with care while also accommodating a donation stop.

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    Zane M.

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    6 days ago

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    Zane M.

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    3 months ago

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    Zane M.

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    11 days ago

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    Zane M.

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    8 months ago

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    8 months ago

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    Zane M.

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    9 months ago

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    3 months ago

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    Zane M.

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    2 months ago

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    Zane M.

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    10 months ago

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    Zane M.

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    1 year ago

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    Zane M.

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    1 year ago

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    Zane M.

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    1 year ago

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    Zane M.

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    1 month ago

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    Zane M.

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    11 months ago

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    Zane M.

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    10 months ago

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    2 years ago

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    Zane M.

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    2 years ago

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    Zane M.

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    2 months ago

    Amazing and smooth move through Zane. Made me feel supported and was stress free through the whole move. I valued his hard work and time.

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    Zane M.

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    2 years ago

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    Zane M.

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    1 year ago

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    Zane M.

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    8 months ago

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    1 year ago

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    2 years ago

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    7 months ago

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    1 year ago

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    1 year ago

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    Zane M.

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    1 year ago

    Thank you to James and Ben for the moving service! They moved everything within three hours as planned!

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    Zane M.

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

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    Page 1 of 10

    Ask the Community - STEP Moving & Storage

    Hello, we have a large space that we would need help moving, what is the size of the truck?

    Hi Jose, thank you for reaching out. Our truck is 26 ft big box truck. If you have any other questions let me know please.… Read more

    View All 2 Questions

    Review Highlights - STEP Moving & Storage

    Alan and his team did such an excellent job my husband and I are so incredibly grateful for everything they did.

    Mentioned in 60 reviews

    Read more highlights

    Family Affair Moving

    Family Affair Moving

    4.9
    (960 reviews)

    We had an outstanding experience with Family Affair Moving! Ryan, Maurice, and Mario were…read moreabsolutely fantastic. They arrived right on time, worked incredibly hard from start to finish, and made our move from one apartment to another smooth and stress-free. They were friendly, courteous, professional, and treated our belongings with great care. They were also patient, respectful, and always willing to help with anything we needed. It's hard to ask for more from a moving company. I would definitely use Family Affair Moving again and highly recommend them--especially Ryan, Maurice, and Mario. Thank you for making what is usually a stressful day such a positive experience!

    We had to move suddenly over Thanksgiving weekend and I found Family Affair Moving along with two…read moreother companies. One call to Darlene and I didn't call the others. They provided more movers for the hourly cost than the other two companies and were available. Darlene was kind and amazing, and thorough in asking questions about furniture, packing, pets, and exercise equipment. Things I didn't even consider! Day of the move (Saturday after Thanksgiving) Ryan, Santos, Mario and Amir showed up on time, carefully wrapped all of our furniture with either blankets or plastic wrap. The asked questions about where things should go, and questions about how to assemble or disassemble things. This is our third move, and we are not as young as we were with our last move. We had to make two trips, but it was still within budget. Next move, I'll call them again, and pay for packing (which we thought we could do on our own in our 50s!) Book this place and don't go anywhere else! Thank you to everyone for our amazing team and the seemless move.

    Busy Bee Movers

    Busy Bee Movers

    4.8
    (582 reviews)

    Absolutely the best! They came out and moved me when another mover tried to rip me off with no…read morenotice they gave me a reasonable price and moved me with great attitudes and just overall yhe best customer service! Thank again!

    My husband wanted to get U-Haul and move ourselves from Southern CA to Southern OR. I knew this…read morewas a terrible idea so for the sake of our marriage I did some research and found Busy Bee Moving. Busy Bee made the entire process so much easier than I expected! We were able to do a virtual walk through of our house so they could see how much stuff we needed to move and schedule the correct truck size. We called them with only a few weeks' notice during the busy summer moving season but they were able to fit us right in. And Nick was great at answering all of our questions and giving us time to finalize our decision. I had read some reviews of other agencies adding charges on at the delivery location but the price they quoted pre-move was the price we paid. We had a team of four that loaded the truck in CA and a team of two to unload in OR. All of them were easy to work with and very professional. We packed ourselves but they still brought all of the blankets and shrink wrap for the furniture and fragile items. They even provided wardrobe boxes so we could just leave our clothes on the hangers, it made unpacking so much easier. We would definitely recommend them and would use them again in the future for a local or long distance move!

    Mission Movers

    Mission Movers

    4.9
    (1.2k reviews)

    There's not enough stars to rate how amazing Mission Movers is…read more This was our first time ever hiring movers so we didn't know what to expect. Pricing was very transparent. Jeremiah's communication heading into the move was excellent and Mike and his team arrived right in the window they said they would. As soon as I gave them the rundown of the place, they wasted ZERO time and got straight to work - all the way until the last item was carried into the new place. Heading into this move, I was worried about taking apart our bed frames and putting them back together. Mission Movers took care of it at no extra cost. But the biggest thing for me is how friendly and HONEST the team was. One of my dining chairs was already cracked before the move and they approached me and apologized for thinking they did it. That small gesture went a long way for me and I know they were going to find a solution even if it was their fault. They also could've charged me for a full 4 hours but charged me to the exact minute they worked at 3.75 hours. Not to mention it was also a really hot day and they powered through it without a single complaint. My wife and I have said several times that we don't know how we would've done it without Mission Movers. I know exactly who I'm hiring for any of my future moves. 10/10 experience! PS: don't forget to tip your movers!!! These guys weren't expecting it and they were so grateful - it only made me wish I had more to give.

    Not sure where to start as eveyone knows moving SUCKS...unless you rely on Yelp, as we did last…read moreweek, and hired Mission Movers. From the call last week with Jeremy, his explanations, quote, squeezing us in toward the end of the month, these guys RULE! Price is sooooo fair when you consider the quality of the service and the professionalism of today's crew of 9. Showed up at 9.23am (on a 9.30 appointment) Took down our 5000sqft house, relocated the whole enchilada 4 miles down the street in 9 hours. Even if you're not thinking of moving, you should now that you've read all the 5 stars reviews. These guys are PROS.

    STEP Moving & Storage - movers - Updated July 2026

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