This is the worst starbucks in the area, they have the worst cold foam consistently, I try to avoid it but when I do go and hope for a change, it is still awful. They also forgot the cream cheese for my bagel. read more

Manager Ryan made my day, excellent service. Went above & beyond assisting me w my water bottle crisis. Thank you Ryan for being so helpful; best service @ Starbucks. read more

Hailey the barista was completely rude from the minute I stepped to the counter. And then when I was leaving she was rude and didn't want to give me her name until I said I just wanted to thank who made my drink. I understand people have bad days, but she's in customer service and needs to deal with people differently. I won't be coming back to the Starbucks again. read more

we are visiting and we have been to this starbucks location the every morning for the past four days, i'm not sure what it is about the staff but we have had a poor experience with at least one of the employees each time, yesterday march 27th in the morning a gentleman was making our drinks, he has given us two grandes with no whip, i had ordered and payed for a grande no whip and a venti with whip and almond milk, when i let him know that we had ordered a venti with whip he snatched it and added whip to the top and tried sliding it on the counter to me and it fell over and spilled on me and the counter, we said he will remake it for me but just poured the old spilled grande frappe into a venti cup and added a ton of whip crème to the top to make it appear normal, it was 40% whip crème. that was upsetting, then today my grandmother was met with a disrespectful attitude by the asian barista glasses, and an incorrectly made order. i understand in this industry everyone can have a hard day at times but i come visit washington every few weeks and i have noticed a change in staff at this location and fewer and fewer positive experiences as i go, i felt i had to share this so that an employee of this starbucks may read it and try to think a bit more about how they are treating their customers when working in this industry, off days happen, however it's clear this has moved from being an off day to just their personality/ attitude towards customers. read more

Ok, I'm always very critical of Starbucks, the coffee is always too bitter and consistently not very good for my taste, and this location is no exception. You might ask then, why the 4*? Well the guy who took my order went above and beyond, by listening to my picky request (wanted a cortado, double shot, made with half & half), and by recommending the cheapest option to get what I wanted, always with a smile on his face. Basically as I described the cortado as a small latte in a 8oz cup almost half empty , he instead recommended a modified doppio macchiato. Then he made sure the lady who prepared the drink understood exactly what I wanted and finally I got the closest thing to what I wanted at a Starbucks. That's a 5* customer service. read more

Starbucks - Modified doppio macchiato - Coffee & Tea Near Me - Bellevue, Washington

Asked Itzel to remake my chai tea latte and she gave me so much attitude. There was zero consumer service and I did not appreciate her attitude. My friend asked her to remake it and when she clearly did not understand I spoke up and she said and I quote "Let her talk" with an attitude. My chai tea latte was clearly the wrong color and only milk. read more

We came to this Starbucks. My Wife, My Autitistic Daughter and I. After I was correcting my daughter's behavior and she made noise. He told us we had to leave. This is Discrimination, pure and simple. This Starbucks, although it used to be one of my favorites, I WILL NO LONGER RETURN AND I will advise others to avoid. read more

Terrible rude service. Do not come here if you want to have a nice day. The quality of starbucks stores seems to be dependent on the area it's in. read more

Anthony in the Safeway Starbucks on 140th is the best! He always makes my morning whenever I stop by for a cup of joe.

Been a Starbucks customer for more years than I care to remember. However that is going to change. General customer service is terrible. Feel like we are a burden to the employees. Today wanted to purchase simple cookie. She was more worried about sorting out gift cards instead of waiting on the customer. Made me feel bad for wanting to buy something so I simply left. If they do not want my money that is fine. read more

I will never go to this Starbucks again! We were there with my autistic daughter who tried to take string cheese from behind the counter and began screaming when we tried to get the string cheese back and correct her. The employee named Joey very rudely said that we had to leave the lobby because the noise level was scaring off other customers. There were no customers that left. Not only was this very rude and unprofessional of Joey, but he was lying about the customers. I will never return to this Starbucks and I highly recommend that everyone think twice before going to this Starbucks! I would give this Starbucks negative stars if I could! read more

Literally, the nicest team I've ever encountered. Super welcoming and delightful. I wasn't sure about a new drink and they said they'd make me a backup drink if I didn't like it. Just the nicest. It was Wednesday around 3. So, thank you all!!! read more

I love this Starbucks! The staff is always fast at making drinks and they are very friendly. I have seen them make mistakes making other people's drinks and they have always been courteous and accommodating to fix any issues. The only con I have with this Starbucks is that they do not have much seating inside, however they do have lots of seats outside if the weather is nice. I will continue to go to this Starbucks often! read more

Good customer service. I missed using my bday reward last year, so I called SB and they gave me an earned reward instead. The cashier didn't know and just gave me my drink for free and said I can still use my reward next time before it expires. Thanks so much! Even tho I am not a fan of the new citrus green tea latte.. read more

Starbucks - Citrus green tea latte.. Taste more like tea... Dislike - Coffee & Tea Near Me - Bellevue, Washington

The team who now runs this place is very professional and friendly. I stop by every once in a while and they know my order and are also just giving off positive vibes. I've been to other shops and the workers seem like they are not happy to be there and it effects the customer service experience. Orders get messed up, the place is dirty, and you get anxious going in there because you are worried about your order. This place is not one of those places. It was also recently remodeled and now looks more relaxing and open as well as very clean. I have always been a "buy local" advocate but I really enjoy my visits to this Starbucks. read more

Very nice coffee , service is very good . Nice place to hangout with my friends. 5 star

This is the Starbucks I visit the most, and it always seems to be crowded. Just lately, I've been ordering exclusively using the mobile app. When I order ahead 5 minutes out, my order is waiting for me. I've never experienced a time where I had to wait for my drink after ordering ahead. When I do wait in line, it seems to take a bit longer to get everyone through. In my experience, I've only seen one cashier taking a long line's order with one or two baristas. Typically, I visit here in mornings when it's really busy. There isn't too much seating, and it feels a little cramped. Sometimes when I've visited, the pastries or cold food are low on stock. There are a few tables outside on the sidewalk. read more

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Stopped by Starbucks as I was having some car service done nearby. The location is really convenient. It is in the same shopping center as a Staples and Safeway. Came in during the morning rush to get some work done while having some breakfast. It was bustling throughout the 2 hours I was here, so a very popular location it is. Had a grande chai ($3.55) and morning bun ($1.95). The chai was okay. It was not as potent as I would like. Have had the chai at many Starbucks locations and this was just fair. I like chai hot and this was warm instead. Based on Jennifer L.'s writeup, I gave the morning bun a try and it is good. Pretty much as advertised. Not overly sweet, just right. The store is a bit small. No couches, just tables. There are also several tables outside the store. Good wi-fi. There are outlets in the shop so you can keep your laptop charged, but you need to look for the tables with them. Workability from this location is decent. Was able to get some work via VPN done here just fine. Noticed people conducting interviews here if that says something about this location. Overall, this is an okay Starbucks made better by the convenience that the location provides. read more

This is our favorite snack time spot, great service, and good vibes. They uphold the SB name well! read more

Starbucks - Great room for short meetings - Coffee & Tea Near Me - Bellevue, Washington

Employee was not properly wearing a mask, barista was complaining about a customer in front of waiting customers

Wow, uh, reviewing your own place of employment....klassy. I waited here for a friend so I am by no means a high-use consumer. While I was there, the staff seemed nice enough but there was some shift change happening and it seemed to occupy them enough to be distracted and not all together friendly. I did see some of said regulars. One woman actually ordered something with 8 pumps of sweetener. Seriously? I'm glad I don't live on the Eastside. read more

One of my regular Starbucks where I go once or twice a week. It has tons of parking spots since it's located in a big plaza. And because of that, the store is quite busy throughout the day. So, beware of a long wait for either foods or drinks. I suggest people who are comfortable with the smartphone to try to use Starbucks App to make your orders. It will save you time, and the quality of the products will come out the same anyway. The store itself doesn't have much seating area, probably just 8 tables inside. Although it provides extra seating area outside, but we are in Seattle... only 30% of the year, the outside seats are actually useful. The staffs here can be friendly, depending on their moods. They forgot to make my drink once (and I paid at the cashier on that day). Once I told the baristas, they didn't really care about it including the guy who took my order. I understand it's a busy store, but if you guys forget to make someone a drink, that's a big deal. I was almost late to work because I ended up waiting 15 minutes for it. Anyway, like I said, it depends on the day. The one big great thing about this location is that their drinks' quality always meet up with your expectations. :) read more

This Starbucks has friendly staff but I always feel they are a lil slower (perhaps due to the high volume of customers). I see people try to study here, but again due to the influx of customers, I would suggest you to go elsewhere. So in all: friendly staff & great place to people watch read more

I frequent this Starbucks because it's close to work. It's always busy, so I've resorted to using the mobile app to purchase drinks and avoid the long, slow line. Customer service has been good, and the food and drinks are tasty. read more

This location is still pretty good. I've been coming here once every couple weeks or so at various times throughout the day. The location is still convenient and the workers are all wonderfully kind. They offer nitro cold brew and I've never had an issue with any of my orders over the past 2-3 years. The reason for the knock in rating is for the past few times I ordered via mobile. Recently, they've started to leave an empty cup with my name at the pick-up station instead of filling my mobile order. Apparently, they no longer make nitro cold brew until you are there in person because they don't want the nitro to go flat or the foam to dissipate? I forget the reason they gave me now, but it defeats the purpose of ordering ahead. It's not like I've ever been more than 5 minutes away when I put my order in. The first time it happened they were swamped with customers, and I waited and waited as orders were being filled and tons of people got their drinks ahead of me while my empty cup was sitting there. After waiting for awhile I took my empty cup and waited in the line at the register to inquire about my order. The second time I ordered they weren't busy so when I walked in a barista asked if I was there for the empty cup, and she filled it right away, which was much better. Unfortunately it's now way less convenient to mobile order since I have to park, turn off the vehicle, and wait or cut in line at the register (the staff told me not to wait at the register, but it feels bad to cut...) to get my mobile order filled. Of course, just order a regular drink via mobile and you won't have this issue! Your experience will probably be close to perfect if you do. read more

Typical Eastside strip mall Starbucks - a little on the smallish side and not much seating. Works in a pinch but I definitely don't go out of my way to go here. Used to stop here a lot but found that the lines tended to be longer than I would like...... read more

I've come to this sbux probably...at least 100+ times over the last few yrs as its super close to work. It can get busy a lot, but the staff are always nice, they're efficient with getting your order, and it's CONSISTENT! Consistency is key for me! Good location, but limited interior seating. They do have some outdoor seating which is nice during the summer. read more

Pretty standard Starbucks. There's one inside the Safeway about a stone's throw away if it's too busy and you don't want to wait or something. This place goes pretty fast. They've goofed my drink a few times, but they're totally great about remaking and swapping it out. Staff is super friendly. No real complaints here. :) read more

Great people-watching! And since it's on a corner it has tons of outdoor seating, even if it is busy and always crowded. Other than that... It's an average Starbucks. I definitely can't complain about service - the gals I met were really friendly. Coffee came out decently fast.... It's right next to the Safeway gas station so it's both convenient and also could be a parking hassle sometimes. read more

The lobby here it tiny. It's always full. Yet I sometimes give it a whirl because I'm a glutton for punishment. Each time it's the same thing - there are a few open tables that I could grab. I go through the Disney length line and the people ahead of me have taken the seats. I'm in a dilemma at this point. I was supposed to stay and study but there's not a chair to sit in indoors. They have 5 or so outside chairs. That's great for the two months of warm we get a year. In short, this place is good for an in-and-out experience but does not work as a place to study. read more

When did Starbucks finally gave up asking a name when placing an order?! Much better! This place has a quick turn around, and doesn't waste time with cloying levels of friendliness that, let's face it, nobody enjoys :) read more

I work nearby this location so I frequent here for coffee..and I never love my experience. This location is so small and clustered. There's not to much room to wait in line so sometimes it goes out the side door. You can't help but put your butt in someone's face that's sitting at the individual tables when you're standing waiting for your stuff. In my experience, they've never made a drink taste bad enough for me to bring it back or say anything. However, they're inconsistent most of the times. Most small details are left out. I've asked for cinnamon powder, no cinnamon powder. I asked for Breve, it was still made with the standard milk. The baristas here are alright. They're not the friendliest. Maybe I just come in during busy times when they're flustered? Not sure how it's like in the afternoon/evening. So if you're not really a picky person, you will be okay here. But if you are, I would double check your drink before you leave! read more

Not a huge fan of Starbucks but value them for their convenience (they're everywhere). However, this one I would not return to. Got a drip which tasted like bitter socks, bad enough that I took the time to go back to the counter and wait in line again. The person serving me, who appeared to be in charge, seemed annoyed at my request rather then apologetic for crappy coffee, and the Americano which I got in its place was watery. The tables seemed dusty or dirty also. There was some outdoor seating which would be nice in the summer (again, dusty table). Oddly it was very busy with a steady line. I only came here since this was the closest coffee place Yelp pulled up - seems the area could be served with another alternative close by. read more

Came here early one morning gesturing upon walking up for change for a dollar in quarters for the air machine across the lot. The person inside angrily shooed me away as if I had done something horribly wrong. Mercury coffee is better and they have a new shop with sit in opening a few blocks away Starbucks is too bitter for my taste anyways. read more

An employee name Pauline was very nice, I had a leg injurie and she was so nice and polite and brought me some utensils to my table even though it's was not her job to serve. It's these kind of small things that makes starbucks employee stand out. read more

Small store but good outside seating. Make sure you order a Poor Man's White Mocha (see my tips for details). Crazy group there in the morning, otherwise a typical cup of joe! read more

I usually hate going to Starbucks but this location is nice and the coffee doesn't taste like dirt water. Staff is very nice. Not too many seats but that's ok. They always have cream and milk unlike most Starbucks. read more

Deeeeeeeeeeeelicious!!!!!!! Very nice people that work there... LOVE my pour overs. So close to my work, I love coming here for a little bit to take a break and get my head straight. Caffeine changes my whole outlook on life- The world can be shit... after a good cup of coffee, everything is unicorns, rainbows and glitter. read more

Great service and great tasting coffee, it's just getting a little too pricey for me. I just wish that they would allow a little price break when you order 1/3 of the flavors. My tall hazelnut mocha with 1 pump of each is now up to $5.50, which equates to $58 a gallon. Sorry, I'll be looking elsewhere. read more

"Remarkable for being not remarkable" to say it succinctly, a reasonably sized Starbucks. Seating capacity is configured as 8x2 Person, 1x4 Person indoors, with 9 tables outdoors, which can be configured for two or four persons. The outdoor tables become full during the nicer days. As typical of any Starbucks near a few office parks - this place is busy during the hours of 7-9A and around 11:55A-1:30p. But the staff here takes it in stride - and do take note of the all of the regular customers here. Really no complaints here. What's interesting to see here occasionally is a cell phone developer taking up the 4-person table with an array of phones, I'm talking 2x 10-phone arrays, with two or three laptops. read more