I love having this place right behind my house, they have a great selection of all your hardware and outdoor needs. Great employees, and good prices. read more

Ruggiero's Ace Hardware - I love this place and it shows - Hardware Stores Near Me - Phoenix, Arizona

Matt is the bomb!!!! He has helped me a couple times now and has gone above and beyond to make sure I got what I needed and understood how to use the stuff I bought. I was actually closer to Home Depot but came out to this Ace because they are always so helpful and it's a nice community store. They have a loyal customer with me and will get all my recommendations. read more

Ruggiero's Ace Hardware - Part of the garden area. - Hardware Stores Near Me - Phoenix, Arizona

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Everyone here is super helpful and sweet. Has a very "Moms and Pops" feel. This is my new go to place. I think they sell almost everything I need here. read more

Excellent service! The staffs are very knowledgeable and helpful. I haven't had a bad experience there.

I love shopping here. I try to get all my items here first before going going lowes and home depot if they happened to not have it. Its important to support small local bussiness so they can still be around forever! My shopping experience here are always wonderful! The staffs are friendly and helpful. This place is staffed very well and I do not need to go on quest to find help like how I would have to at lowes and homes XD. Love it here! read more

I will stop going to the big hardware stores and just come to this Ace because the customer service that the guy gave us right when we walked in the store was awesome. He took us to what we needed right away and helped us out on a trash can outside that was locked up. I wish we asked for his name, he had red long hair, go see him, definitely a breath of fresh air. Oh, he even price checked and went to go find the right trash bags for it while we were in line! read more

Ruggiero's Ace Hardware - Hardware Stores Near Me - Phoenix, Arizona

I come here for convenience and also for the phenomenal customer service. I have come here three or four times in the last couple weeks. I wanted to commend a young man working the register. His name is Quinn. He recognized me and greeted by name. He went out of his way to make sure I got everything I needed. His friendly efficient way is the reason I come back to the store. Dave F read more

Everyone is really helpful at this location. From the time I enter the front door too the time I made it to the back of the store, three different people had asked me if I needed any help. Really appreciate the willingness to help me find what I needed. I needed a few nuts and screws and the gentleman who helped me spent a good 5 minutes guiding me to the right sizes and testing each and everyone out. He did not need to help me out but he made my life a heck of a lot easier. When I was checking out, the gal pointed me to some 10% off coupons which save me a few shekels. She also joked about buying some Halloween decorations, but I don't think my wife would enjoy 10% off of those right now. read more

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WOW! I should have done this a long time ago. This store goes over and beyond with its customer service EVERY SINGLE TIME. Today Rich helped me to fix a stubborn drawer that I have had problems with falling apart over and over again. I don't think it will ever fall apart again. He took the time to show me different options and before I knew it he fixed it! When I walk in this store, I don't know how they do it, but every person who works the front desk is always positive and helpful. I owned my own business and I know how hard it is to find excellent employees. This store nails it every time! I am greeted with a smile and always directed in the right direction and to the right person. Walter has helped me on several occasions with projects as well. I think everybody that works there is a true handy genius. I cannot say enough about the store. They have little things like different types of gifts and spices, And everything you need for handiwork. The lady that I worked with in the garden department to was overly knowledgeable during gardening season. The guy in the paint department is always working hard and is overly helpful. I want to know how they do it! I walk out of here feeling like a million bucks. I am from New York originally and this was how our hardware store was while I was growing up. Everyone was friendly and helpful. I am very grateful. I guarantee you won't be disappointed! read more

Ruggiero's Ace Hardware - Hardware Stores Near Me - Phoenix, Arizona

To the kid behind the cash register that watched me struggle to get a very heavy umbrella weight outside of my cart just so you could scan it when I repeatedly said it was heavy.. I know you are young and it's probably your first job ever but, going forward you might want to help your customers out when they are asking for help... it's good customer skills..... Sincerely, Me and my broken acrylic finger nail read more

Shout out to Chuck for helping me to replace a cartridge in a shower diverted valve. It had 14 years of calcium buildup and was a bear to disassemble but finally got it apart. We installed the new part and I went back installed the assembly and worked like a charm You cannot find this kind of personal service anywhere in the valley where Ace Hardware employees over extend themselves to help you Thank you! Pete read more

Customer service is top of mind and the focus here. Not only is it convenient to make a quick run for a fix or improvement, the staff prioritizes you as a customer while helping you find what you need. I absolutely despise the big box home improvement stores. I was on the hunt for needles to inflate a new pool basketball. It was great to park, shop, and leave in minutes. I didn't have to roam and search. This ACE offers genuine, neighborly employees that offer real help and advice. Be sure to sign-up for ACE rewards. They offer multiple deals. read more

There is no replacement for your local hardware store in the neighborhood. They know what is installed in your house better than you do

Outstanding staff. Extremely knowledgeable plus have creative solutions to tough problems. They almost always have what I need. If not, they can get it in a few days. We are fortunate to have such a valuable resource in our community. read more

This Ace Understands customer service and goes above and beyond to help. Well organized and everyone is so kind. Even if prices are slightly more than a bigger box store it's worth it for the convenience and customer service! Thank you for always going above and beyond! Also- thank you for being pet friendly! Cheers to all of you! read more

The employees are very friendly and the garden lady knows my face!!! They are very knowledgeable from bugs to lighting to air conditioning parts to dog food. I love this ace it's a part of what makes the foothills great!!! read more

Super Friendly Staff and Good Selection The staff is super friendly at this ACE hardware and they all seem to actually know where every item is in the store! I also love the smell in this place for some reason.... it's a mixture of many smells that actually makes me want to stay here just to breathe.... lol.... If you need hardware they also help you find the little stuff in the bins which saves a lot of time. Stop by and give them a shop.... read more

This is an outstanding Ace Hardware store. The store is well stocked and employees are both helpful and friendly. It is also very nice to see the store respecting its employees and shoppers enough to all be wearing masks. I highly recommend this business! read more

I hate to write a review for a local hardware store so conveniently located in my backyard, but recent service I received when purchasing window screens for my home was less than ideal. As for running into Ace for small items for the home - I think they do a great job with keeping a large and ample inventory. They are very friendly and knowledgeable as well. However, if you choose to do a larger project or make a larger purchase in which they will utilize a sub contractor for the work, be careful. In my experience Foothills Ace takes a total lack of ownership over the process and quality of their sub contractors. Working with the General Manager Pat was also a challenge. Ace says in their website that "helping their customer is their first priority". That is not the case with these more expensive jobs. I am totally disappointed with the lack of ownership and follow-thru from Pat and Greg with Armadillo LLC. At this time, my attempts to speak with owner Kevin Cash have gone unanswered. I will continue to patronize Ace and support local business for my small ticket items, but it is doubtful I will ever use them again for more detailed projects - which is too bad. read more

I was teetering between 4 and 5 stars for this Ace Hardware for awhile. Oh how I wish there was a 1/2 star! I bumped it up to 5 stars because, well, they are just that helpful! Instead of writing a length review that not many people will bother reading, I have decided to neatly organize the strong points, as follows: HELPFULNESS: A+ - The employees are just the right amount of helpful here. There is no annoying following you around the store which makes you feel like a criminal. Instead, employees come by to ask if you need help and then are on their merry way if you don't. On my most recent visit, I was looking for flat metal washers for a project. I was hoping for something inexpensive, but all I could find were plumbing washers that were a lot more than I wanted to spend. I looked up and at just the right time, someone was there to direct me to exactly what I needed. That brings me to the next point... PRICE: Well, here is where I would normally detract a 1/2 star from Ace Hardware. Depending on what you are seeking, Ace tends to be quite a bit higher in price than, say, your local Big Box store. However, on this particular trip, I found a box of 100 flat 5/16 washers for approximately $4. The SAME EXACT box of washers was $14 at Lowe's. Wow. Just wow. CONVENIENCE: Here is where Foothills Ace gets back its 1/2 star. Foothills Ace is THE most convenient hardware store for Ahwatukee Foothills residents. There is no getting on I-10 to go to Lowe's or Home Depot, several miles down the road. It is conveniently located right next to Native New Yorker, in the same plaza as Loco Patron. It is VERY convenient. KNOWLEDGE: Have you ever gone to Home Depot and sought help on a project only to be given a set of shrugged shoulders and a "You might want to try... X" which was completely the wrong advice? Well, I have. A few times. And that is when I could even FIND someone to help me. At Ace Hardware, the employees KNOW hardware. Beyond that, they are often ex-contractors or seasoned Do-It-Yourself-ers. They KNOW what they are talking about, be it plumbing or painting or whatever. If you have a project, go to Ace. Ask for help. And then thank them by giving them your business. It may cost you a little more on the front end, but you will save loads because you will have the RIGHT instructions the first time. OVERALL: Go to Ace for project advice, helpful employees, or even to get your keys made. And definitely go to Ace for flat washers. read more

This Ace Hardware makes you feel like you live in a small town. Sue knows that if I'm buying paint it means my husband is out of town and she always asks to see pictures of how the project turned out. The plants in the landscaping department actually are in good shape and last through the hot summers. If you are wandering lost because you have no idea what part to buy for your broken toilet and someone will walk you through EXACTLY what to buy and how to fix it. Near the front they have a wonderful gift area that you would not expect to see in a hardware store. Sometimes if I have an extra 15 minutes and I'm in that area I will stop by because I know that I will find some kind of fun project for the home or a perfect gift for someone. read more

What a pleasant experience. Both DiAnn and Marie were both very helpful when we came in to buy a drill and other weekend project items. From the greeting at the door to the checkout process we were taken care of every step of the way. Great customer service, knowledgeable associates and within a short driving distance makes this our favorite hardware store. read more

I LOVE this store! Amazing inventory and excellent people. I've found it rare that they don't have what I need in stock. The staff and owner are always quick to help with great advice. Thank you DF Ace for being there for our community!!! G read more

Great people. Just great people. America at its best represented here on Main Street! 5 stars

Went in yesterday morning for a plumbing part, right when I walked through the door I heard the girl behind the counter yelling we have masks if you need one, so I told her I have one I'm putting it on. She must not of heard me because she yelled again while I was placing my mask on. When I returned to the counter with my parts the young lady who is yelling at me earlier was helping another customer without a mask I was kind of confused as why she was telling me and not him. When it was my turn to walk to the counter I started walking that way and she abruptly told me that she was busy right at the moment if I could wait. When she finished talking to the other staff member I walked forward And could see that she had a nose piercing and was not covering her nose. I then wondered how can she ask me about a mask when apparently the rules do apply to her. If this the kind of rude employees who represent this store I will shop elsewhere. read more

Excellent neighborhood hardware store... staff is super friendly and helpful... lots of selection ... reasonable pricing... great for a run in and out read more

Everyone at this Ace has always been very helpful and courteous. We come often as we live nearby and they get all the stars!

Matt and his staff gave TLC on setup and delivery of a Weber Grill to a relative in Phoenix. It was a Christmas gift to her and they took the order, worked on getting the date set, and made delivery on-time with a nice bow and personal greeting tag that we asked for. PERFECTLY executed order over the phone with email confirmation. Thanks much to Ruggiero's and Happy Holidays! read more

Great store and the team is very helpful and attentive. They make rescreening sun screens easy .

Love this place! So glad there's a "real" hardware store near my house. Never disappointed here.

I went in for a replacement car key with fob and the staff was Great! They did not stop until the new key was verified in all locations to make sure the replacement was spot on. read more

Used to be my neighborhood place to go for everything. I called to verify if I could bring back a tree (Hibiscus) that died after the Summer. They said yes, so I brought it back. Once I got here, the Manager said no to anything live. Don't tell me that it will do well in the heat and it doesn't. Home Depot and Lowe's does returns on trees. I love managers who don't have the Huevos to tell me them self versus sending out employees to tell customers bad news. Going back to big store, not my neighborhood hardware store! read more

Convenient location. Smaller store than the big boxes means a lot less wandering around. Helpful staff. Good selection; you'd be surprised what they're able to pack into this small location. Save yourself the frustration; try Foothills Ace first. They'll probably have what you're looking for, and you'll save a ton of time too. read more

The most knowledgeable, helpful staff you'll ever meet! Customer service is above all big box stores , where at times you can't find help anywhere!! I've used their referrals twice , with 100% satisfaction! Please support local , this is a little gem in the foothills. We've lost them once, let's not lose them again! Great coupon savings as well . These guys really know their stuff! read more

Terrible prices. Horrible customer service. I rather walk 5 miles to Home Depot then shop here again.

Local Hardware Store, the Owner is very knowledgeable and helpful. The staff is attentive. They carry most things you need to perform general Home Maintenance. read more

I love this store. Neighborhood feel as opposed to the other big stores. Excellent customer service! They have everything you need for any project. I just purchased a Weber grill from them and Chuck was wonderful! He helped me at every step. He measured my car to check if it would fit. He give my daughter and I instructions on pulling it out of car as even offered to come to our house and help if we couldn't manage. Amazing human! More than customer service. Thank you for a great experience! Til next time soon. read more

They have both nuts and bolts! Actually pretty helpful, short hours, but good pool supply section and great staff.

I dropped off my shade screens to be reworked, and was very surprised to see the amount of stock they have added in this store. I asked about the change and found out they have a new owner. Not only do they have a variety of items including a garden shop, but they have a number of each item, and very well organized. I was asked by 3 people if they could help me on my way back to the screen department. I will keep coming back. (screens were done quickly and they kept their promise date.) Update 5/20/15- Matt in the pool department was able to help me with a difficult filter valve issue that saved me buying a new $130.00 valve and having to re-plumb my system. read more

Love our neighborhood hardware store. I've been here many times and there are always plenty of employees eager to help you find what you need with a lot of knowledge. Great selection for a small neighborhood shop. Love it. read more