The location on 19th avenue and Rose garden Lane in Phoenix is not a good location to go to. I go…read moreto pay for an item up front and they wouldn't let me do it when I called customer service they explain to me why. This location they gave me a dirty look like I didn't have money to pay for what I ordered online. The customer service lady at the headquarters was nice and she explained it to me. But at the end of the day they did not have my item. It got discontinued by motorola. Why put something on your website that you're selling it if it's been discontinued. This company is misleading and don't waste your time. You can find your items cheaper online. Or harbor freight tools!

A great place to find that particular industrial item you can't find anywhere else. Plus, great…read moreservice.

The team members I worked with were helpful. Good communication. I was able to get what I needed.read more

I came by twice one looking for an ice machine & second for a 3 component sink, disappointed both…read moretimes. The items are not labeled easily some are so dirty and the prices are only slightly less expensive than buying them new... it just didn't make sense to me also a $250 delivery fee seems excessive.

Was going here for a while and thought this was a good shop.. tried to return a 55$ breaker less…read morethen a week after buying it for store credit for a meter I had my eye on and the guy really didn't want to give me anything back saying it was used... tell me why most the stuff I buy from there is USED and I never had a problem buying used materials from them but they ended up giving me like 35$ store credit... I'm not going back

Dean from the indian school store is the best! Super knowledgeable and helped me out in a few…read moreminutes. He even called me back to confirm i got everything and info i need. Great guy. He deserves a raise or a supervisor position. Thank you john Gallagher

Beautiful showroom, although it's only about 1,200 sq ft. (?) False advertising. We found a…read moremagazine announcing their newly expanded 150,000 sq ft "show room," it's not a show room, it's a huge warehouse and you can't just walk in and look around. We couldn't get anyone to help us. We were handed a piece of paper to complete with our information. Apparently you need an appointment, however the ad didn't say that. We went there because they offer 3D drawings and design. We wanted ideas. We drove 40 minutes and turned around 15 minutes later and went home. Apparently it's geared toward contractors, not individuals. We may use them later, however our first impression was cold.

We purchased $14k of Gila brand kitchen cabinets from Window Depot. Tristen was very helpful. We…read moreunfortunately have to give a bad review. We bought what we were told was solid white oak facings on all cabinets, it turns out to be a plastic laminate covering. We bought fully assembled cabinets and extra facings to cover the front of a panel ready Sub Zero fridge. Turns out the paneling for the fridge is plywood faced with real white Oak and so does not match the cabinets color or sheen. All the pieces we paid extra for fridge are useless as they don't match $$$$. The fully assembled cabinets were not actually 'assembled' they were put together but very few had any nails, staples, or glue. The drawers literally fell apart in my hands. Unfortunately as a DIY long project we did not become aware of these problems soon enough. We actually installed then had a contractor come explain to us why we had such a hard time installing. Not a signal cabinet was square. Are only option was to completely dismantle the kitchen, take apart all cabinets and rebuild them correctly, and then reinstall. Our behind timeline did not leave that as an option. Do not make the same mistake we made. If you buy assembled take out every drawer and be sure all mechanisms have correct amount of screw and drawers are glued and stapled properly. Then take a square and check all sides of cabinets to see if square. I believe Tristan was truthfully and honest with us. I believe he was misled and unaware of the challenges we would face. I blame Gila and myself for not being more conscientious. Ken Clark

Wonderful products but absolutely the worst customer service. Months to get products in. Supposed…read more"experts' suggest french door hardware for a prexisting door. When the hardware doesn't fit, you return the product., then have to hound them for 5 months for a refund. Refund finally arrives but with a "restocking fee" subtracted. This, on a product that they guaranteed would fit. "Nicole" is never available to discuss this and will call back once to your 5+ messages.

Has always been a class act in the DHI. Was family-owned years ago but seems to have maintained its…read moreprofessional and expertise in builders' hardware. I rep'd a large amount of manufacturers in AZ in the 70's through the 90's.

It is a bit of a long wait here, even if you have a will call order set up. It can't just be a…read morequick in and out thing. Expect to wait at least 10 mins before someone even calls you up to a register. Also, lets hope it isn't a manager or bilingual associate because they will get called away to either translate or approve something else. No problem with the products. They are cheaper than going to Home Depot or ACE, but sometimes it makes me wonder if the "savings" is worth it because I'm not exactly saving time here.

They don't have a return date policy up , and you have to wait 24 hours before you return item(s) …read more So if you are busy and can't get back to return your item your ass out , if over 1week . Stupid

Can't rave enough about Hawk Hill Hardware. The refrigerator/freezer pulls are simply spectacular…read moreand the cabinet pulls for the barnwood cabinets are tremendous. The quality - when delivered - FAR exceeded expectations. Best of all, Matthew was incredibly patient with all my questions and once the order was placed, delivery was super fast! The selections are incredibly wide and varied - you will NOT find this hardware anywhere else - nor will you find anything that even closely resembles it. Do not hesitate to purchase Hawk Hill Hardware whether you are doing a new build or a remodel.

If you are lucky enough to be driving by Sprinkler World as your car stalls in the middle of this…read morehorrible AZ heat and you get to double park it before it completely dies.. these guys will let you wait inside, offer you water, let you use their restroom and even give you a Sprinkler World hat! Thank you for being so kind and making what would have been a hard day a pleasant one. All employees were super polite and made me feel welcomed while I waited over 3 hours for my tow truck. Thank you!!

I come to Sprinkler World once a year to buy seed for rye winter grass. This is the seed that…read moreproduces the best winter grass IMO, and the seed landscape pros use. The set up is like an old school professionals shop with a long wide counter, and a "take a number". Guys behind the counter appear to know their stuff and are efficient at getting you what you need. Drive around the back and they'll load up your stuff.