I have been a customer to this location for over 20 years…read more The previous owner even installed my original pump. I purchased a refurbished motor for my pool. The motor stopped working in less a week, so I took it back in to the store and was talked to like a child by Paul, because I did the work myself and had questions. Paul specifically was always helpful in the past, but lately however he seems to hate his job and is passive aggressive/rude to customers. Randy is no better as he seems to be running on a short fuse and annoyed by questions we as customers have. Overall this location has changed to the point that as of today this was my last day as a customer. I just asked for a refund and will find another location to find another motor. I think businesses forget customers have other choices and do not have to be treated with disrespect like this.

I purchased a Hayward TracVac on Saturday and immediately had problems wit it. When I went back to…read morethe store the employee first indicated I had installed it wrong. He then told me it wasn't his problem and I would need to take it up with Hayward. He further told me that te problem was caused by rhe design of my pool and I was i would need to take it with Hayward. Good luck with that! Haywards customer service number tells me I have called out of hours but the are open 8:00 am to 8:00 pm. I called at 4:30 pm local time on Monday and got this recording so I thought maybe it was North Carolina time so I called at 6:00 am MST and got the same recording. Anyway, after more than thirty years of doing business at this location I'm done!

Purchased a hot tub from Sunset. Mitch and Marie in Sales were both easy to work with and very…read moreresponsieve. When it came to delivery, WD, Tom and Josh dropped off the spa, installed, spent alot of time going over all the operation, maintenance, etc. I was very impressed and happy with the level of service. I would definately recommend Sunset SPAs.

Dont do it. their over insulated spa overheats(109 then shuts down) all summer. my heater is…read moredisabled. I'm told the pumps run hot and the walls are well insulated...Does anybody else see a problem with this in Arizona?? maybe for sub zero weather. Cant use it 6 months out of the year. Ordered a chiller (Cuz we all want to pay extra elctricity because their product doesnt work.?? ) 2 chillers later, leaking water, throwing breaker...no fix in sight. Of course they wont give me my money back. Dont get scammed, look elsewhere!

Another store completely tried ripping us off, when I called this store Bennette and his manager…read moresomehow fixed the whole situation. We were never coming back to Leslie's and now we will only be coming to this store. Good people still exist

I went in there super frustrated with a pool that keeps going green , BEN was so polite ,…read moreempathetic , and knowledgeable. he tested the water educated me on what was going wrong , took extra time to explain to why it was happening and gave me a solution with products to use and when and how to use them !!! super impressed with the BEN and his customer service and guidance. definitely recommended

We happened to get a flyer on our car after purchasing a house that had a pool in desperate need of…read moreattention. We called and spoke with Alex who showed up on time and went to work determining what all needed to be done to get the pool back in shape (repairs and cleaning). He provided a us with bid but we wanted to get a couple others. When we finally got two other quotes, Alex was almost 25% cheaper. Even though his company is relatively new, we decided to give him a shot. We are so glad we did...the pool is sparkling and the equipment is running great! We couldn't be happier!

From the owner: At AZ State 48 Pools, we pride ourselves on delivering reliable, honest, and professional pool…read moreservice across the Valley. From weekly maintenance to repairs, our goal is to keep your pool sparkling clean without hidden fees or surprises. Your pool, our priority.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

Has not been a fun experience. The pool cleaner was cleaning the neighbors yard for about 3 weeks…read more Beware: Blue marlin has a rule that if u don't report unsatisfactory cleaning in 2 days, they can't do anything about it. When they finally started cleaning my pool, the job was incomplete **see photo.

Great service from some of the best pool cleaners in the valley. Recommend anyone with a pool to be…read moreserviced by blue marlin.

Have you ever done business with a company that makes you feel like you are their only customer?…read moreHave you ever worked with a business who knows you on a first name basis? Have you every worked with a company who seems to drop everything and run across town to help you out? Do you ever wonder what has happened to good customer service? You must go and and see Tim and his staff they will treat you like family. Their service is second to none!

To Gary and his wonderful staff,…read more Our boring backyard has been transformed in to our own little oasis!!! Neal and I can't begin to express our appreciation for a job "very well done"! The entire project ran like clockwork. The planning and execution was seamless. Your work crews are craftsmen, very skilled and meticulous. Gary, the project started with your creative design. You listened very closely to what features we wanted and you incorporated those ideas into a masterpiece we now proudly call our backyard. Throughout the project, your team was very responsive to any concerns or questions we had. As our daily point of contact, Mike was wonderful to work with. To say that you and your staff went beyond our wildest dreams in the quality of work and customer service would be an understatement. Our backyard project also included a spa built and installed by your company, Spas by Design. The quality of your spa is untouchable. Also, I can't say enough about Bob Campo, your sales manager. When, as new spa owners, we were having some concerns about how to maintain the proper water quality, he came right over to help with a big smile and words of encouragement. Gary, this is what we learned about you during our backyard project. You LOVE your work. You're very good at it. You run your company with integrity. Your word is golden. We can't thank you enough! Neal & Lori

I cannot recommend That Pool Girl highly enough!…read more After going through three different pool service companies and constantly dealing with inconsistent service, recurring issues, and a pool that never seemed to look its best, finding That Pool Girl has been an absolute game changer. From her very first visit, it was clear that she takes tremendous pride in her work and genuinely cares about her customers. What impressed me most was how thorough she was right from the start. She didn't just show up, clean the pool, and leave. She took the time to inspect every piece of equipment, making sure everything was functioning properly and identifying issues that previous companies had either overlooked or never bothered to address. Her knowledge and attention to detail immediately gave me confidence that my pool was finally in good hands. Another thing I love is her pricing. Unlike other pool companies where the bill seems to fluctuate depending on what chemicals they decide to add, That Pool Girl charges a fixed monthly rate. All chemicals except chlorine tabs are included, so I always know exactly what my bill will be. There are no surprise charges, no unexpected add-ons, and no wondering whether I'm going to get hit with a higher bill this month. It's refreshing to work with a company that is both transparent and fair. One of the biggest frustrations I had before hiring her was my Kreepy Krauly. Multiple pool companies had attempted to get it working correctly, but none of them were able to make it operate as it should. During her first visit, That Pool Girl took the time to properly evaluate and adjust the system, add my missing component, and now for the first time in years, it works the way it was supposed to. That alone was worth the switch. Since hiring her, my pool has never looked better. The water is crystal clear, everything is running efficiently, and I no longer have to worry about whether the job is being done correctly. The level of professionalism, expertise, reliability, and care she provides is truly exceptional. If you're tired of mediocre pool service and want someone who is knowledgeable, honest, thorough, and genuinely invested in keeping your pool in top condition, do yourself a favor and call "That Pool Girl". She has exceeded every expectation I had, and I couldn't be happier with the service she provides. Five stars isn't enough!

That Pool Girl saved us!!!! When we bought our home 2 years ago, we had never had our own pool. We…read morewere naive to think it would be easy haha. Our pump went out at some point before closing, in the spring. The pool was green... DARK GREEN...and the amount of money we dumped into it, not to mention the labor and stress, was outrageous. All for it to turn green again in August! Then I found That Pool Girl and the next summer was sooooo enjoyable! We literally got to just enjoy our pool! Her team is amazing. They are knowledgeable, thorough, and so kind. Our pool stays sparkling clean, her communication is on point and our dogs and kids just love her!! The care the owner, Kristina, provides her clients is above par. If you are ready to finally JUST enjoy your pool or are looking for a new service provider that you can trust, I highly recommend Kristina and team at That Pool Girl! We have been using this company for 2 years and don't plan on switching. EVER! Five stars!